Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: deejayburnout on October 22, 2011, 09:29:16 pm
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Good evening Peeps
Hello everyone, a newbie here so please be gentle.
I have recently purchased a GA-MA770-UD3 rev 2.0 to replace my GA-M68SM-SL2 as i need a PCI-E 2.0 slot for a new GPU as Skyrim is out soon and need a better card than i have. Rather get it on my PC than 360
my existing rig is
GA-M68SM-SL2 mobo
AMD Phenom X4 9650, 2300 MHz - Agena
2 x A-Data DQVE1B16 2GB DDR2 unbuffered SDRAM - 800MHZ
nVIDIA 8600GT 512MB
Soundblaster Audigy 4
OCZ Vertex 2 SSD running Windows 7 Ultimate 64bit
650w PSU
Now after much investigation, the GA-MA770-UD3 was the only board that will allow me to use all my existing components and give the option to upgrade my CPU, memory and GPU to more modern spec.
The GA-MA770-UD3 arrived today and i swapped over all the kit. Powered up and no post screen. nothing Argh
Tried all the usual,
1. remove all components and add one by one - no luck
2. clear the CMOS via jumper - no luck
3. clear the CMOS via unplugging mains from PSU, discharging capacitors, pulling battery, shorting battery terminals and waiting for an hour - no luck
4. put in 1 stick of ram in each slot in turn - no luck
5. Put the mobo on the box and booted it. - no luck
The buzzer sound makes 1 long beep followed by 8 or 9 ( too bloody fast to tell ) beeps. Using the manual, looks to be a BIOS ROM error.
One thing i noticed is that my PSU only has a 4 pin plug for the CPU ( 12v ATX if i am correct ), and the mobo has a slot for 8pins. Could this be the problem.
I don't know the BIOS Version as it will not post, however the website states that my CPU is supported from the first BIOS for the mobo
The board was sold to me as un-used and it looks to be in great condition.i am a electrician so i know all the stuff to look for.
Can anyone please help as it either i get this fixed or its Skyrim for the Xbox 360. :'(
Cheers
Chris
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Hi Chris,
Don't you just love a challenge for the weekend?
One thing i noticed is that my PSU only has a 4 pin plug for the CPU ( 12v ATX if i am correct ), and the mobo has a slot for 8pins. Could this be the problem.
This should not be a major problem but you need to make sure that you have plugged the 4 Pin part from your PSU into the correct part of the 8 Pin socket If you have the User Manual check page 22, it needs to go into the upper half of the connector nearest the CPU pin numbers 3,4,7 & 8. You can buy an adaptor such as this: http://www.scan.co.uk/products/akasa-4pin-to-8pin-atx-psu-black-braid-sleeve-adapter-cable to overcome any problems.
If possible try another PSU, just to make sure that this isn't the cause of the problem. What may seem like a perfectly good PSU in one machine may not be as good as you think and, overtime, PSU power output drops.
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Hi
The 12v ATX connection could quite possibly be the problem as in theory it shouldn't and should work ok with just a 4 pin plug as long as it is in the correct socket but I have known in the past where the board just wouldn't work or at least not stably without all 8 pins connected. I would certainly tackle this problem first.
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Thanks for your help guys.
The 4 pin plug is plugged into the the top half of the 8 pin socket.
My PSU is rather old and possibly could be an issue.
Luckly i have a spare case so i will get a new PSU and build the mobo up in there and try again.
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I think that is the best option and in the long run too it is invaluable to have a good quality PSU supplying your requirements as you would be surprised at how many problems we see that are caused by old or rubbish PSUs. The trouble is they often not only fail themselves but take other components with them and can result in a very expensive repair bill. Better to buy a quality PSU in the first place. ;)
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You are right there.
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Question
From others previous experience, would a incompatable CPU give me the problem of not getting to the post screen? If all my components were ok and the bios version was outdated, would my problem be the outcome i seem to be having.
i am looking at getting a sempron 2800+ to test my mobo anyways.
Just been thinking about this
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Hi again,
looking at the CPU support list for the GA-MA770-UD3 here: http://uk.gigabyte.com/support-downloads/cpu-support-popup.aspx?pid=3097 your Phenom 9650 should be supported from the first version of the BIOS which is FA so this probably isn't the cause of your problem.
Also, looking at the CPU Support list it would seem as if the Sempron 2800+ is not a supported processor so getting one probably wouldn't help in troubleshooting.
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I was thinking that my phenom was supported out of the box but i just thought i would maybe try a sempron. Thanks for the advice.
Got a 4 pin to 8 pin adaptor on its way from eBay so will try that when it arrives with my existing PSU and see if that makes a difference.
If not, a new PSU will have to be bought.
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Question
From others previous experience, would a incompatable CPU give me the problem of not getting to the post screen? If all my components were ok and the bios version was outdated, would my problem be the outcome i seem to be having.
i am looking at getting a sempron 2800+ to test my mobo anyways.
Just been thinking about this
Youi have already had the result of this but just to answer your question and for anyone else whoi might read it you would get any sort of effect from absolutely no boot at all to a partly working system. It would depend entirely on the individual circumstances.
Hope this clears it up anyway.
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I have been speaking to the IT guy at work and he says my problem could be incompatable memory.
Even thought the Mobo supports my Memory in the sense of DDR2 and 800mhz, it might not support my brand.
From his experience, if a mobo has memory installed that isnt correct, it will not POST.
Got a new PSU so going to try that this weekend, just wish i had some other memeory to try as well.
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Your issue can be due to a broken CPU socket as well.
Do you feel ,while securing the CPU ,that the socket "catches" the CPU ?!
Try (with the board in horizontal position of course) ,booting with the cooler on the CPU ,but without securing it.Just make sure it seats on the CPU.See what happens.
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Never really noticed to be honest
will check as soon as possible.
What could cause it to break??
Update 20:05 - just looked at my socket and it LOOKS ok. no obvious signs of damage. will need to try processor in it.
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Tis a sad day :'(
I got stuck into my mobo and found the problem.
I built the mob up with GPU and memory on the box and plugged in all fans, fitted my new PSU and the machine wouldn't POST.
However, it went from 1 long 8 short to 1 long 2 short, and according to my manual, thats a monitor or GPU problem.
Now i know my GPU and monitors are fine so i had a closer look at the PCI-E slot. Now its right next to the Northbridge and it looks like its had some heat damage to it. Also the little clip that should be there to lock the card in is missing.
It looks to me like something has happened to the PCI slot and the mobo is now knackered.
Now this board was bought off ebay as un-used and the seller will not take it back. >:(
Looks like i have a duff board and now i am out of pocket.
Few Questions
1. Can i RMA it?
2. How do i tell if its still under warranty.
3. How far will it fly if i throw it.
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Your motherboard should be under warranty for three years from the date of manufacture. Whether Gigabyte will cover it because of the damage I am not sure but you can only ask.
You cannot tell but the date is encoded into the serial number sticker.
I am not sure about their airworthiness or general aeronautical prowess! ;)
This is the address to contact Gigabyte about an RMA.
returns@gbt-tech.co.uk RMA section UK
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I have PM'd runn3R as advised so hope to hear from him soon.
I do know the PCI-E slot is missing the clip, but this shouldn't hinder the functionality of the slot.
I think the issue could be with the Northbridge as this seems to have overheated the slot. Only a guess though.
Might just raise a Ticket anyways.
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Might be a good idea anyway as they normally take a few days to reply so you have the ball rolling so to speak. ;)
The clip shouldn't make any difference to the functionallity of the slot just the security of the card once installed. It could be the NB that caused the burning of the slot in the first place, in which case it must have been overheating for some reason.
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any idea why the northbridge would overheat?
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Not really. Of course there are any number of possibilities but not if everything was running as normal and not overclocked.
Is there enough airflow through the case ?
What cooler is on the CPU ?
What GPUs have you got installed ?
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There can be a couple of reasons why the Northbridge has overheated.
Firstly a lack of thermal paste or a badly fitting heatsink on the NB Chip or, severe overclocking without extra cooling capacity being added.
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not sure if its been over clocked before. Really no way to tell.
honestly the board looks spanking new, so doesn't look like its been used a lot. My existing board is about 3 years and it looks old and well used.
only way to tell tbh is with a delorian and a flux capacitor. :o
Great Scott!
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Morning All
i have recieved the mobo back form RMA and it according to the slip inside the box, it seems to be repaired. It looks like a capacitor needed replaced.
For the life of me i cannot where the new one has been soldered in.
Will try the board soon to see if it works.
So excited :o
Thanks for all the help here guys.
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Oh well, fingers crossed then. Let us know how you get on. ;)
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Hi everyone.
Just an update on the Mobo.
Works fine now, Horray.
Problem i am having now is installing windows 7. Cannot find drivers for the dvd drive so clean install is a no go.
Still investigating problems. Stupid Windows :'(
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Try using the USB pendrive method instead of the optical drive for installation. ;)
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thats my next task.
Just need a 4G pen drive.
Its on order......
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While you are waiting for the pendrive to arrive check which SATA controller you have your DVD/CD drive attached to and make sure that it is set to IDE Mode as this can help.
Also, try installing Windows with only one stick of RAM inserted on the motherboard as there was an issue of this type with Windows when there was more than 2 GB of RAM installed.
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Thanks for the help.
The IT guy at work gave me the exact same advice.
Will try it all tonight.
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Make sure you use BIOS FB at least as FA has some issues with some optical devices.
Enjoy the board !
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Morning all
Some very good news. ;D
After 4 nights trying, and after about 20 failed Windows 7 installs, i finally got it working.
Turns out that it was hanging bacause of the generic gpu driver it was installing.
Pressed F8 and loaded it in low res mode and booted. Correct driver installed and now ok.
My mobo saga is now over.
Just need to fix the AHCI problem and i am sorted.
Thanks for everyones input and help here. Much appreciated.
10 Virtual Hugs to you all.
:-* :-*