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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: Richyrain on November 12, 2011, 12:51:40 pm

Title: A75M-D2H and Windows 7 Mass Storage Driver?
Post by: Richyrain on November 12, 2011, 12:51:40 pm

Hi Folks
I bought a A75M-D2H Mobo and I cannot for the life of me get Windows 7 Ultimate 64 bit installed. At the installation screen it states that
the mass storage device driver cannot be found and hence no hard disks are displayed to select the disk. The HD is a Samsung SpinPoint 500GB
and is shown in the BIOS correctly. I have tried native IDE mode and also AHCI and also downloaded the AHDCI drivers. When a compatible driver is discovered I can hear the DVD drive spin up and some activity as if everything looks like its going to work but then I get dumped back at the previous screen again with the same options.
Anyone have any suggestions, trying to get my HTPC all setup!!!
Thanks
Rich

Title: Re: A75M-D2H and Windows 7 Mass Storage Driver?
Post by: absic on November 12, 2011, 12:58:28 pm

Hi Rich,

which version of the Samsung SpinPoint do you have?

On some Samsung a firmware update is needed to work properly on newer motherboards and this may be the situation that you are facing. You can check the Samsung site here to see if your drive needs the firmware update: http://www.samsung.com/global/business/hdd/faqView.do?b2b_bbs_msg_id=308

Title: Re: A75M-D2H and Windows 7 Mass Storage Driver?
Post by: teknology9 on November 12, 2011, 01:11:59 pm

Hi,

Have a trawl through this link it seems similar to what you are experiencing:

http://forums.bit-tech.net/showthread.php?t=200260

Hope this helps

Teknology9

Title: Re: A75M-D2H and Windows 7 Mass Storage Driver?
Post by: Steve66a on November 12, 2011, 01:50:54 pm

I thinl it wants to boot to your CD/DVD not the HD. See what happens when you disconnect the CD/DVD.....

Title: Re: A75M-D2H and Windows 7 Mass Storage Driver?
Post by: Richyrain on November 12, 2011, 03:31:08 pm

Hi Folks
I have actually been through all the suggested  information previously, HOWEVER, I missed the actual fix on one of them. The discussion went on for 14 posts after the OP actually already had a solution. Basically I ran DISKPART and did a clean all at the disk selection Windows install screen and then after a couple of reboots I know have Windows 7 installing!!!!!!!!!!!! Gees what a mare that was. I wont be buying Samsung disks again, not sure what that is all about. I've only ever experienced issues like this on servers when installing 2008 and that is normally just a driver.

Thanks Teknology for directing me back to this article, I wsas just about to go up PC World and buy another drive.  ;D MUCH APPRECIATED!
Thanks also to all others that took the time out to respond very impressed!
Cheers
Rich

Title: Re: A75M-D2H and Windows 7 Mass Storage Driver?
Post by: teknology9 on November 12, 2011, 04:14:24 pm

Cushty.......nice one Richy!!!! :)

I'm pleased for you...... glad it solved the issue and your up and running.


Teknology9