Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: nolij on December 25, 2011, 02:48:42 am
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Everything worked fine last night. I went to turn on the PC today, and it powered on for a second if even that. lights flashed and that was it. So, i thought it might have shorted somewhere. So, i took everything out the case and tested with just board, psu, and memory and a fan. it did manage to power on so i turned it off to put it all back together. When i did put everything back together, it did the same thing. so again i thought it might have a short from the case. so i took it all out again, unplugged everything, even took out the little battery for a few minutes. plugged it all back up outside the case, and when i switch on the psu, the yellow light and green light next to it just flashes once and thats it. nothing happens.
from everything i read online, i will say we have had no storm so no power surge. nothing hit it, it has not fallen. it was shut down properly.
specs are the GA-X58A-UD3R board, i7 950, 850 watt corsair psu, radeon 6950, 4 x4gb g.skill, cpu and gpu liquid cooled.
I searched the loop and there was no leak so that is ruled out.
any other info needed i may have missed please ask.
im not sure if it is the board or the psu. and yes i have overclocked the chip but just to 3.83 at 1.3v.
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Happy Christmas.
It does initially sound like a power problem. You have a good quality PSU and although you haven't listed all your hardware I would think it is big enough.
Have you tried the paperclip test of the PSU ?
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sorry, here is all the hardware,
i7 950 OCed to 3.83 at 1.3
16gb 4x4gb gskill 1333
ati 6950
gigabyte ud3r board
120gb ssd
1tb storage
250gb scratch drive( for work purposes)
blu ray player
card reader
corsair 850 watt psu
mcp 655 pump
around 4 items through usb.
I have heard of the paper clip thing. can you fill me in on it please.
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i was curious about the paper clip so i googled it. i tried it and the psu turns on fine. no odd smells, no noises, works fine. i was aiming towards the board being back. i never had a problem until today.
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In that case i would suggest removing the motherboard from the case and doing a test build on the worktop.
Make sure that you observe anti-static precautions.
Remove the motherboard from the case after disconnecting everything except the CPU and cooler from it. .
Lay some cardboard or use the motherboard box that is non-conductive on the worktop and remove the motherboard/CPU/heatsink/fan/buzzer/one stick of memory/graphics card and PSU from the case and put it on the cardboard. Add the keyboard and mouse and try and boot. The system should try and make a beep or series of beeps. Please post what sounds it makes.
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i figured out the issue. it was shorting from the case. how i do not know since from the time i built it, until the issue, i have done nothing to the machine. apparently the screws from the cpu waterblock were touching the case metal and shorting it. like i said, odd, since i did nothing to the machine since i built it.
so i took all the water cooling equipment out and replaced with the stock coolers on the cpu and gpu. everything worked fine after that. now i have a new issue, i get the infamous reboot loop.
my ram and psu is good. i have all drives unplugged at the moment. i held the clear cmos button for 1 minute, tried again for 2, then tried again for 5 minutes as i read that in other threads. no luck. i took the cmos battery out for an hour with the machine unplugged. no luck. to clear things i have the rev.2 x58a ud3r board. im really thinking i have a bricked or bad board. all it does is loop and loop.
also i reseated the cpu, checked for bend pins, none, reapplied paste, nothing but a reboot loop.
it is still under warranty but after all the threads i read about their customer service and rma i am a bit worried i will have to come out of pocket for a new board.
this is a great board. lasted a year and overclocks great. oh, and when it was working fine i reset to optimized defaults so there was no overclocking after i got it working.
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' ... but after all the threads i read about their customer service and rma i am a bit worried i will have to come out of pocket for a new board. '
What's wrong with Gigabyte's RMA process? Heard nothing but good things about them, and I sent my broken motherboard off and received a replacement within 2 days.. excellent service.
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not that i said anything was bad about it, i just read more bad then good. maybe i should have dug deeper before posting that statement. sorry. what is odd though, is when i left the pc alone for the night when my first issue arose, it worked fine. this has happened before with a different build were i had the reboot loop, left it unplugged overnight an the next day it worked. worth a shot while i wait until tomorrow to do the rma form.
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just a quick thought, would a dead cmos battery be an issue for it not booting? i mean all the important info is in the cmos, so if the pc cannot access it i think it would not let it boot, thus giving me the reboot loop. just a thought.
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Hi nolij, ;)
Of course, if a battery on motherboard is not powerfull or dead , you have a problem to acces on BIOS or others Errors messages.
So if you are not sure about this battery, the best is the change to new battery.
EDIT01: this is my 500th post. :D
Gloup_Gloup
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Congratulations on your 500th post there Gloup_Gloup ;)
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ok i will try the battery first. cheapest test method for now. if i get no luck with a new battery, im guessing rma.
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Congratulations on your 500th post there Gloup_Gloup ;)
Hi Dark Mantis, ;)
Merci beaucoup. Thanks a lot.
A new status for wanting improve my English writing. :D
ok i will try the battery first. cheapest test method for now. if i get no luck with a new battery, im guessing rma.
Hi nolij, ;)
I understand that you are discouraged and disappointed.
But there will probably other operating to be done ...
So, come again, for comments here..
Be as specific and detailed as possible. Like you have make in last post.
Gloup_Gloup
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so i bought and tried a new cmos battery, thought i just give it a shot. no luck. it still does the reboot loop. so i turn off, unplugged the machine and did the cmos reset steps, placed in the new battery and no luck. i have tested with just cpu and heatsink, psu, and one stick of ram. no luck. i tried all four ram sticks one at a time in all slots with no luck. then i tired with all four sticks together with no luck. i even tried putting the entire pc together just to give it a shot, still does the reboot loop. and again, it only stays on for maybe a second, no there is nothing on the screen so i cant even get into bios to at least reset to defaults.
i have tried everything told to me and everything i have read elsewhere. any other options i may have? im not sure talking to gigabyte tech support will help me either. my fellow techs im am lost at the moment.
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Hi nolij:
I give to you a special instructions:
Take carefully...
System power on then shut down could be one of the components on board was defective or some where shorted cause issue.
Test the board out side of the case.
On the floor or table. Put a motherboard on CartonPaper or rubber.
Take care with Static electric shock. Touch a metal hardware like Metal case of Tools Box or Penny.
Put rubber gloves if you want. :P This is small joke, but why not...
Remove all components from board,
Take onboard cell battery out for 5 sec Clear CMOS first
Then just connect the 24 pin ATX and the other 4 pin 12 volt connector from power supply to motherboard (need connect both connectors),
Re-connect CPU heatsink fan to cpu fan connector (Whitout cpu, video card, memory not thing) Just a connector, not need re install fan.
Turn system ON.
Check if CPU fan runs and keep running if it shut off that tells could be bad power supply test with over power supply.
If CPU fan keep running without shut off itself
put CPU, video card, single memory back one at a time until issue occured to find out which component shorted cause system stop turn on.
END of Procedure.
----------------------
Come again here for comments.
Gloup_Gloup
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ok so i tired your method. i just had the cpu fan connected without the cpu, gpu, nothing else just like you stated. the board goes into the reboot loop still. the board would turn on, all lights on the board light up, the cpu fan spins, then the board shuts down. the cpu fan also shuts down with the board, then without me touching anything, it starts up again for a second, shuts back down. i guess i will have to try with another psu. just have to find one now.
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so now i guess i will go buy another psu to test my system out. i tried the paper clip test and the psu operates. im sure that does not mean a good psu though. are there any other tests to see if a psu is bad?
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Hi
There are other tests to check the PSU but require more extensive testing equiptment.
To be honest I reckon what happened is that the shorting of the motherboard to the chassis has damaged something. It could be the motherboard, CPU or PSU and there is no easy way to tell.This is why you have to be so careful when building a system and double check everything before powering on. Obviously the waterblock bolts were just too close to the case.
The easiest way if you can is to borrow some spare parts from a friend to swap out and see which it is.
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Hi Dark Mantis, ;)
Tanks a lot for this information and help.
So including things, it must be isolated parts.
With, where necessary, insulation. Such as styrofoam, insulation rubber tape or plastic fix.
I add a picture.
Gloup_Gloup
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i was very careful. the bolts were not an issue for the past year. only thing that could have happened, and im not sure if this could even happen, is that the case panel the board was on somehow warped, thus causing the bolts to touch.
ok so i tested my psu on my brother's PC. his is an asus with a amd 1090 6 core, 8gig, ati 5770. My psu powered his up fine, no reboots, ran perfect. so i can now say it is not the power supply. so that leaves the cpu and mobo and i am really aiming toward the mobo. i dont know anyone a 1366 board to test my cpu.
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Hi nolij, ;)
About a CPU... and Socket...
If you have a possibility to remove CPU and check a pin on socket.
The best is you have a possibility, take a macro picture about pin on socket . If you have a museum mode, maybe is the best for picture (because the flash is disabled).
As the CPU has an integrated memory controller, it can affect the proper functioning of hardware.
Gloup_Gloup
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i have check the socket for any bend pins and found none. i looked from every angle and see no bent pins. im purchasing another board to test in the mean time. if the new board works fine, i will rma the bad board and just sell one of them.
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Hi again, ;)
Would you able to test your computer with the psu from your brother?
By the way, what is the version of your BIOS?
And revision of your motherboard?
GA-X58A-UD3R (rev. 1.0) or GA-X58A-UD3R (rev. 2.0)?
See this link for help Web:
http://www.gigabyte.com/support-downloads/faq-page.aspx?fid=864
Because these two revisions of motherboards, not at all the same bios available.
Gloup_Gloup
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GA-X58A-UD3R (rev. 2.0). im not sure what bios i have as i cannot even get it to post. as far as my brothers psu, his only has the 4 pin cpu plug. he bought his prebuilt from the store and it looks to be a cheap psu in his system. if i remember, if the psu only has a 4 pin cpu connection, i place the connection in the top half of my connection on my board correct? would a 4 pin would on a 8 pin?
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Hi nolij: ;)
In Manual of motherboard, in page 25 :
http://download.gigabyte.us/FileList/Manual/mb_manual_ga-x58a-ud3r_v2.0_e.pdf
1/2) ATX_12V_2X/ATX (2x4 12V Power Connector and 2x12 Main Power Connector)
With the use of the power connector, the power supply can supply enough stable power to all the components on the motherboard. Before connecting the power connector, first make sure the power supply is turned off and all devices are properly installed. The power connector possesses a foolproof design. Connect the power supply cable to the power connector in the correct orientation. The 12V power connector mainly supplies power to the CPU. If the 12V power connector is not connected, the computer will not start.
• Use of a power supply providing a 2x4 12V power connector is recommended by the CPU manufacturer when using an Intel Extreme Edition CPU (130W).
• To meet expansion requirements, it is recommended that a power supply that can withstand high power consumption be used (500W or greater). If a power supply is used that does not provide the required power, the result can lead to an unstable or unbootable system.
Sorry, only PSU with 2x4 12V is okay for your motherboard.
I check a Bios Version on WebLink here :
http://www.gigabyte.com/products/product-page.aspx?pid=3449#bios
About a BIOS version: Is not recommended to have a Beta BIOS.
So I think if you have a possibility to install a FF Bios Version is the Best.
But Wait before make this action. Maybe other person help you otherwise.
Gloup_Gloup
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I just want to thank Dark Mantis and Gloup_Gloup for all the help you are giving me.
Gloup if only i could get it to stay on long enough to flash the bios i would. but like i said on for a second then right off. its just down to the cpu and board thats the issue.
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You can ask Gigabyte to RMA the board but I don't know if they will, after all it was your fault that it was damaged. :-\ The same would go for the CPU and Intel. If you want to try here are the contact details:
returns@gbt-tech.co.uk RMA section UK
Good luck.
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Thanks for that info. Im in the USA so i contacted them here, and to my surprise they send just send it in and they will test i for free. the tech i was talking to had me do something different. I had one stick of ram, the cpu with heatsink installed, and just the 24 pin power connection. the board stood on fine when i powered it up. when i went to plug in the 8 pin connector, the board went through the recycle. so it has something to do with the intel chip and the socket. i think i will send out both to get checked.
Thank you for all the help guys.
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You are welcome and please let us know the outcome of your problem. ;)
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I just want to thank Dark Mantis and Gloup_Gloup for all the help you are giving me.
Gloup if only i could get it to stay on long enough to flash the bios i would. but like i said on for a second then right off. its just down to the cpu and board thats the issue.
Hi nolij: ;)
Thank you for your recognition.
Frankly I began to find your situation''unusual.''
You can ask Gigabyte to RMA the board but I don't know if they will, after all it was your fault that it was damaged. :-\ The same would go for the CPU and Intel. If you want to try here are the contact details:
returns@gbt-tech.co.uk RMA section UK
Good luck.
Merci beaucoup Dark Mantis.
While a team, the situation was frankly difficult.
Gloup_Gloup