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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: dannyboy88 on January 01, 2012, 12:46:57 am

Title: p67a-ud3p-b3 rev 1.1 : HDD not recognised
Post by: dannyboy88 on January 01, 2012, 12:46:57 am

Hello there!

I just built my first computer (i5 2500k, 8gb ddr3 cl8 ram, p67 ud3p b3 mobo) and I've a little problem! I moved over both my hard drives from my previous computer (Hitachi branded, one 160gb and one 500gb) to my new build and for some reason only the 160gb hard drive is detected.

I've used the Gigabyte 6 series sata checker and it says:

SATA3 Port0: Device Connected (My win7 drive, works perfect, 160gb)
SATA3 Port1: Device Connected (I suppose this is my 500gb drive)
SATA2 Port2: No Device
SATA2 Port3: No Device
SATA2 Port4: No Device
SATA2 Port5: No Device

So apparently my device is connected but can't be seen in windows, can anybody help with this at all, I've tried device manager, disk management (only shows disk 0) and even played with bios/updated bios to latest, I still can't get it showing!

Any help at all? Thanks..

Title: Re: p67a-ud3p-b3 rev 1.1 : HDD not recognised
Post by: teknology9 on January 01, 2012, 01:22:42 am

Hi dannyboy88 and welcome to the forum......and Happy New year.

Have you tried connecting the HDD to one of the SATA2 ports?

Have you checked on the Hitachi website to see if there are any firmware updates?

Has the HDD been given a drive letter?

I know...a few questions but may be worth trying


Teknology9

Title: Re: p67a-ud3p-b3 rev 1.1 : HDD not recognised
Post by: dannyboy88 on January 01, 2012, 02:42:29 am

Thanks for quick reply and happy new year too!

I've connected it to each and every SATA2 port, nothing works at all.

It's a very old Hitachi hard drive, (Deskstar P7K500, website only has PDF's available, no firmware/software) but it worked fine in my last PC which was Windows 7, perfectly fine.

No drive letter, nothing showing in bios or in computer management!

Can I assume the drive is dead? Or is there even a possible way to recover it?

Thanks..

Title: Re: p67a-ud3p-b3 rev 1.1 : HDD not recognised
Post by: Gloup_Gloup on January 01, 2012, 05:47:54 am

Hi dannyboy88,  ;)

I assume you have place a jumper correctly.... Slave or Master or Select Cable.
I assume you have place a cables correctly.... if you have other device on same cable... (and jumper....)
Have you tried in other computer your old drive?

Gloup_Gloup

Title: Re: p67a-ud3p-b3 rev 1.1 : HDD not recognised
Post by: teknology9 on January 01, 2012, 10:20:48 am

@dannyboy88

The only way to verify that is if you have a known good HDD or buy one and then connect it to the port and then see if the "new" HDD is recognised.


Have a look at these links:

http://www.fixya.com/support/t2449211-hitachi_deskstar_p7k500_hdd_keeps

https://www1.hitachigst.com/hdd/support/7k500/7k500jum.htm

You could contact Hitachi Support and also run it past them:

http://www.hitachigst.com/support/index-files/general-faqs-index

You've probably read this one before:

http://www.hitachigst.com/tech/techlib.nsf/techdocs/D1AC684F1F024006862573780066091B/$file/DP7K500S_ig.pdf

But is the HDD recognised in BIOS just out of interest?

Can you try the HDD in another computer?

Also

See if this is helpful "Hitachi Drive Fitness Test"....No 2...scroll down.

http://pcsupport.about.com/od/toolsofthetrade/tp/tophddiag.htm

teknology9