Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: fran_valles on March 11, 2012, 09:29:03 pm
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Hi, sorry but I don't speakt a lot English.
I Have a PC with
MB Name: Gigabyte Technology Co., Ltd.P55-US3L
BIOS version: P55-US3L F1
CPU Name: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
OS information: Windows 7 Enterprise 64 Bit version
And when I Suspend Windows 7 or Windows XP (I have 2 SO) starting later my hard disk and Optical IDE don't work,
I have no problem with serial ATA
Thank a lot
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Are you using the latest BIOS? If not update to the latest using Qflash or DOS, as that may help. Also be sure you start with Optimized Defaults in the BIOS and save/apply/reboot BACK to the BIOS then set your SATA settings and anything else you need to change before going to windows again.
If you can't fix it by BIOS update, it might be a BIOS bug, or you could try increasing memory voltage a notch or two and see if that helps. If not lower it back to specified voltage for your kit. Then look for cheap CD/DVD burner, they are normally only around $18-20 USD, so you should be able to find one for a cheap price.
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Thank you very much for your reply.
I'm using the last BIOS, because I updated 1 week ago.
I think the Motherboar is not working properly.
few days the computer blocks and I have to restart
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Have you tested your memory to be sure it's stable? I'd suggest at least 5-10 full passes or overnight with the latest Memtest86+
http://www.memtest.org/#downiso
You can also try raising the memory voltage a little bit, sometimes this helps with sleep issues. What memory do you have anyway, and how much do you have installed? I can modify a BIOS for you if you want, with an updated J.Micron ROM, that might help, it's only IDE drives that have issues correct?
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Hi! Thanks for your reply,
I've downloaded memtest but it didn't work in my machine.
I tried with a USB memory and ISO (CD) (I don't know what's is the problem, because I burned the ISO in a DVD.
I don't know to do it :-(
try raising the memory voltage a little bit, sometimes this helps with sleep issues
But I think the motherboard is broken.
Thanks
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Did you burn the ISO as an image? You must burn ISO as an image, you can do this with a ISO burning program, or windows 7 by default has built in ISO burning. To use windows ISO burning right click the ISO file and choose "Open With, then Windows Disc Image Burner"
Be sure you do not extract the ISO file after you download it! It comes in a zip file format, but ONLY extract once, after that will be an ISO image, and if you have winrar or winzip installed it may look like another zipped file, but it's not, so be sure you only extract once.
Then, boot to CD from the boot menu at startup
You can't be sure it's the board, and it's probably not, probably just memory errors or incorrect settings. The board would not be broken for sleep only, if it was broke you would have plenty of other issues.
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Did you burn the ISO as an image? You must burn ISO as an image, you can do this with a ISO burning program, or windows 7 by default has built in ISO burning. To use windows ISO burning right click the ISO file and choose "Open With, then Windows Disc Image Burner"
Oh, yes, I do it, I often use Nero Burning Room, The ISO has some files, I can see when I explored it in the CD,
I'm going to try to burn another time more in a CD and not a DVD but I think it is the same.
Once in awhile I switch on the computer and it is blocked, and I must force shutdown by pressing two or three times, including IDE hard drive I lost the partition (recovered).
I will try again using memtest
Thans.
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Thanks, I was just checking if you knew about ISO just to be sure, sometimes users aren't always sure how to use so we have to ask just to be sure.
What do you mean by blocked, did you mean it freezes? Yes, please test with Memtest86+ linked above, for at least 5-10 full passes or overnight.
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Sorry for my English, I meant freezes, tonight i'm going to passses for at least 5-10 memtest.
Yesterday in 2 passes it didn't have errors.
Thanks
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OK, thanks for clarifying that for us!
Please let us know how 5-10 full passes of Memtest86+ 4.20 go, thanks!
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This is the picture of memtest
(http://img11.imageshack.us/img11/5632/memtestc.jpg)
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Looks good, how long did you let it run after that image?
Are you on the latest BIOS? If not, please update to the latest version using Qflash or DOS. Then once you've flashed enter the BIOS and load optimized defaults, then save/apply/reboot BACK to the BIOS. Once in the BIOS again set your SATA settings back to what you need for windows to load, then set memory voltages and any other changes you want to make, then save/apply and reboot to windows and test sleep again.
Jere is the latest BIOSes for your board, if you have rev. 2.0 or 2.1 board, please click those links at the top of the page before you download
http://www.gigabyte.com/products/product-page.aspx?pid=3502#bios
Then also be sure you install the latest Intel RST and INF Chipset drivers.
RST (You want third link exe)
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Chipsets&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology
INF Chipset (You want first link exe)
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=816
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thank a lot for your time.
I have the latest bios for Gigabyte P55-US3L
(http://img600.imageshack.us/img600/5541/biosy.jpg)
I did it
Then once you've flashed enter the BIOS and load optimized defaults, then save/apply/reboot BACK to the BIOS. Once in the BIOS again set your SATA settings back to what you need for windows to load, then set memory voltages and any other changes you want to make, then save/apply and reboot to windows and test sleep again.
I reeboot my PC and didn't work IDE HDD after suspending the system.
http://img585.imageshack.us/img585/9184/img1439ni.jpg
http://img689.imageshack.us/img689/3719/img1438oa.jpg
http://img843.imageshack.us/img843/5481/img1436rn.jpg
http://img688.imageshack.us/img688/2440/img1435h.jpg
http://img820.imageshack.us/img820/3147/img1434zl.jpg
http://img831.imageshack.us/img831/9145/img1433pz.jpg
http://img715.imageshack.us/img715/6707/img1432el.jpg
I don't undertand
Is the third link exe of both?
RST (You want third link exe)
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Chipsets&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology
INF Chipset (You want first link exe)
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=816
Thanks
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EDIT
Ok, it was well done
INF Chipset (You want first link exe)
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=816
Didn't instal (error)
RST (You want third link exe)
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Chipsets&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology
FILEname: iata_cd_10.8.0.1003
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What version is your motherboard? Please verify by looking at the board's PCB in the lower left corner near the bottom corner/PCIE slots. Once you let me know for sure I can modify a BIOS for you with an updated J.Micron ROM (The IDE controller).
Also, all revisions of this board now use a different BIOS name scheme (All letters, no F7, F8, ect), so I think you'll probably need to update using a special tool, so you can get on the latest BIOS releases, if you can't update manually via "Update from Disk" with @BIOS
Why are you using IDE mode for your SATA devices? Just checking.
Yes, you must be in AHCI mode to install Intel AHCI drivers I linked above, this is suggested!
You will need to make the following registry changes in windows BEFORE you change the BIOS to AHCI.
Enable switching between all IDE/AHCI/RAID modes by changing "Start" Values in these keys to 0 (Win 7 / Vista ONLY)
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Msahci\Start
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Pciide\Start
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\iaStorV\Start
If you do not feel comfortable editing the registry, Microsoft has a "Fix it for me" here
http://support.microsoft.com/kb/922976
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When I installed chipset update, my hard disk IDE didn't work, I have installed in my PC, Windows XP and Windows 7.
I need the 2 SO, because my scanner has drivers for WinXP only.
after installing the driver in windows 7 and reboot, drive letter disappeared.
I use IDE because I have a HDD (80gb) and Optical CD.
SATA is my Boot Drive(Win7x64 and WinXP), and IDE is for my files
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Then go into disk management, and assign the drive a latter again if it still does not have one after the chipset update.
As for your scanner, did you try installing driver in XP mode, in windows 7? That may help. If not, and you want to try to get it working in windows 7 please give me the full exact model and I'll see if I can find you correct drivers that have been proven to work in windows 7.
IDE mode is not needed at all for the SATA controller, and I suggest you switch that to AHCI as mentioned above. You will need to do exactly as I mentioned before you change it to AHCI.
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My scanner don't work in Windows 7, becasue is old and there isn't drivers for Windows 7 x64 edition.
Hp Sancjet 5470c (Positive and negative pics)
(http://img33.imageshack.us/img33/7237/errorwj.jpg)
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That BSOD means you need more Vcore!
As for your scanner, they say it works here in windows 7 x64, see the last post here for how to set it up!
http://www.sevenforums.com/drivers/27861-hp-scanjet-5470c-3.html
Also, I know if that does not work, you can install XP 32 bit drivers, in compatibility mode as that's 32 bit mode anyway, and that should work as well as mentioned on page one of that thread above, and here
http://www.fixya.com/support/t4049906-scanjet_5470c_windows_7
I know if I was there I could get it working for you, but not sure if you'll be able to yourself if the above doesn't help. I'd be able to modify drivers for you, but I'd have to be there in person so I could look at device ID's, other .dll's an such.
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Very Thanks for your help.
scanner hope it works on windows 7
Long ago I checked into this forum but when I installed Windows 7 I read a lot about not working and there were no drivers.
I did not think in the idea of the forum.
Insert Quote
That BSOD means you need more Vcore!
How do I fix this?
Thans
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The Scanner works well with Windows Virtual PC in Windows 7, but before I need to activate USB and not directly with the aplication...
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Since it works in virtual PC, then you can probably install using XP compatibility mode, or do as mentioned on one of those links with the virtual PC USB hack.
To fix the 0x101 BSOD, you need to increase your Vcore (CPU Voltage)
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thank you very much for your patience and help me.
To fix the 0x101 BSOD, you need to increase your Vcore (CPU Voltage)
I don't know
I don't know how I'll do it. (in google I bring the steps)
How much I increase Vcore?
Thanks
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You're welcome! And no worries, I'm always happy to help, so don't think I'm not!
What do you have Vcore set on now, auto? It's in the BIOS, in the MIT section.
You'll have to tell me what Vcore you are using now, if it's auto please post an image of CPU-z and Easytune, tuner tab / advanced voltages.
CPU-z is here
http://www.cpuid.com/cpuz.php
Easytune is here
http://download.gigabyte.eu/FileList/Utility/motherboard_utility_et6_intel.exe
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Sorry I'm late, here you are the pics
I'm afraid to touch the voltages
(http://img32.imageshack.us/img32/6746/cpuzrw.jpg)
(http://img834.imageshack.us/img834/4435/voltageg.jpg)
BIOS I think AUTO
(http://img846.imageshack.us/img846/6127/portapapeles01g.jpg)
(http://img43.imageshack.us/img43/3865/portapapeles02u.jpg)
(http://img546.imageshack.us/img546/3053/portapapeles03.jpg)
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Thanks and sorry for my late reply too! :) Don't be scared, it will be ok! Have you had the same BSOD anymore lately?
try setting vcore to 1.29-1.3 and see if that helps. However, I see another issue, you only have 2GB of memory working!
Can you please test each stick one at a time with Memtest86+, for at least 5 passes
http://www.memtest.org/#downiso
If they both work fine, then you may need to adjust QPI/Vtt voltage, or you may have damaged CPU socket pins
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With the BIOS update has not happened again, I still think that happens by the low energy that comes to my house.
With hibernation does not recognize the HDD connected to IDE
Thanks.
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Nice to hear you have not seen the issue again.
You need to sort out the memory issue (only 2GB in use) I mentioned, did you do any of what I suggested yet?
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Very thanks Lsdmeasap
The PC works normally now, I didn't know what was the problem, but now works well.
I have 2 HDD
SATA with 3 Partition Windows XP and Windows 7 x64 and files
IDE ATA for files
when I suspend the PC in both SO, IDE didn't work
I delete Windows XP and I can hibernate my PC normally because when I run windows another time it works well.
is unexplained
Thanks a lot.