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Questions about GIGABYTE products => All other GIGABYTE products => Topic started by: claudioparoli on April 19, 2012, 01:21:32 am

Title: no ANSI characters available on keyboard K8100?
Post by: claudioparoli on April 19, 2012, 01:21:32 am

Hi I've just installed a K8100 and cannot access the ANSI character set via the Alt+numpad keys as I have always done with all MS/Logitech/Dell/no-name etc keyboards.

• The Num Lock is on,
• and I've checked that it works;
• the keyboard is plugged into a USB2 socket on the backplate of a Gigabyte X58 D4 mobo;
• I'm using the usual fonts which all have the additional characters;
• the OS is Win7/64 SP1;
• the driver reported by Control Panel is a2006 HID MS driver (6.1.7601.17514) with no update option.
• the Alt+numpad keys used to work in every program from Notepad to Gmail to InDesign etc. Now it does not work in any program.

I've installed The Ghost engine - perhaps I should uninstall it and see what happens - even though it does not seem to have anything to do with the driver?
Any suggestions?

Thanks
Claudio

Title: Re: no ANSI characters available on keyboard K8100?
Post by: Dark Mantis on April 19, 2012, 02:28:06 pm

Hi and welcome.

You seem to have taken all the normal steps to get it to work. I too run Windows7 64 bit and connect to my system with a Logitech MK700/710 which is a wireless USB supported version and the ANSI characters seem to display fine. I don't know what else you can do that you haven't tried already. I would certainly remove any programs like The Ghost or similar things.

Title: Re: no ANSI characters available on keyboard K8100?
Post by: claudioparoli on April 20, 2012, 10:11:43 am

thanks Dark Mantis, I've removed the Ghost Engine with no result. Anything to tweak in the BIOS you can think of? character set maybe?
Thanks
claudio

Title: Re: no ANSI characters available on keyboard K8100?
Post by: Dark Mantis on April 21, 2012, 05:42:48 pm

Quote from: claudioparoli on April 20, 2012, 10:11:43 am

thanks Dark Mantis, I've removed the Ghost Engine with no result. Anything to tweak in the BIOS you can think of? character set maybe?
Thanks
claudio

I can't think of anything that would affect it apart from if the BIOS itself was missing the necessary element.  Try a different BIOS and see if that makes any difference.

Title: Re: no ANSI characters available on keyboard K8100?
Post by: claudioparoli on April 29, 2012, 08:35:29 am

The solution comes from Gigabyte themselves... press Alt+Ctrl+Shft and the key "N" for Normal... and my ANSI characters are back.