Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: drjfc on April 30, 2012, 02:17:46 am

Title: Missing a I/O plate in the box
Post by: drjfc on April 30, 2012, 02:17:46 am

I recently purchased a processor/Motherboard combo from Micro Center. I am now starting to build  and I noticed that the I/O plate is missing.
It is GA-Z68X-UD3H-B3 board. I looked on the gigabyte site and none of the plates on the accessory page matched the cutouts on the this board. Is it possible to get one mailed to me or should I return it to MicroCenter to see  what they will do?

Thanks

I just noticed I posted to  a UK forum is there a gigabyte forum for the US?

Title: Re: Missing a I/O plate in the box
Post by: absic on April 30, 2012, 07:24:33 am

Hi there,

if you contact Gigabyte on your side of the pond they will probably be able to send you the I/O plate.

There isn't a Gigabyte Forum in the USA but you can get official help and support for Gigabyte products from TweakTown here: http://forums.tweaktown.com/

Title: Re: Missing a I/O plate in the box
Post by: Dark Mantis on April 30, 2012, 10:52:23 am

Hi

As a first port of call I would contact the retailer and see if they can help you out. You can still do as absic suggested afterwards. There is GGTS also for help here:

GGTS


http://www.gigabyte.com/support-downloads/support-downloads.aspx


or

http://ggts.gigabyte.com/


Please expect several days for a reply.

Title: Re: Missing a I/O plate in the box
Post by: Cozmic023 on June 28, 2012, 06:31:22 pm

Hiya,

First post here. I'm in the same boat too, based in the UK.

I need a backplate for my GA-Z68X-UD3H-B3 board, as I bought it off ebay as there wasn't one in the box.

Any chance of getting one?

Many Thanks

Cheers
Lee

Title: Re: Missing a I/O plate in the box
Post by: Cozmic023 on July 01, 2012, 07:39:51 pm

Bump

Title: Re: Missing a I/O plate in the box
Post by: Dark Mantis on July 01, 2012, 07:59:34 pm

Hi

You will need to get hold of your seller and tell them it was missing. It is their responsibility to make sure that everything is complete.

Title: Re: Missing a I/O plate in the box
Post by: runn3R on July 11, 2012, 05:21:37 pm

Hi Cozmic023

As you are based in UK you can contact with our RMA dept (returns@gbt-tech.co.uk) as we stock some qty of accessories like these

Title: Re: Missing a I/O plate in the box
Post by: Cozmic023 on January 12, 2013, 04:23:00 pm

Thanks ;)