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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: jhokoplo on May 07, 2012, 07:38:21 am

Title: sound onboard GA-890GPA-UD3H doesn't work
Post by: jhokoplo on May 07, 2012, 07:38:21 am

hi, all i'm a new member in here, i need help about sound onboard my motherboard

this is my computer spesification, please help:
GA-890GPA-UD3H
phenom II x4 965 BE
ocz fatality 4gb kit 1333
ati hd 6950 2gb
wdc caviarblack 500gb
corsair tx750watt

i have read the same problem, and solution is download driver
i have download the new driver and new bios at gigabyte website, but mi sound still didn't work

thx before

Title: Re: sound onboard GA-890GPA-UD3H doesn't work
Post by: absic on May 07, 2012, 08:14:31 am

Hi there,

Usually the audio on these boards is very reliable so I doubt it's a hardware problem and you will probably find it is down to software settings.

What operating system are you running?
Have you checked under Device Manager (if it's a Windows OS) to make sure that all the devices are working properly?
Check under sound/playback devices to make sure that the Realtek audio is set to default. Often the HD Audio output of the Graphics Card will be set as the default device which will stop the onboard sound.

Title: Re: sound onboard GA-890GPA-UD3H doesn't work
Post by: Vezina on May 07, 2012, 02:59:45 pm

Are you using the board on a new Windows installation or it is an installation that used to work on an older motherboard ?

If so i recommend you a new clean Windows install.

Download the latest driver from Realtek website and install it.

Make sure you are inserting the jacks to the back panel to test if the sound is working.

The front panel connectors needs a physical connection from the case front panel to the motherboard(check it!) and maybe a tweak in the Realtek driver that disables auto-detection for the front panel inputs(check it!).

If the on board is indeed broken you have the opportunity to use a 3-rd party sound card instead ,mostly if no RMA is possible.

Title: Re: sound onboard GA-890GPA-UD3H doesn't work
Post by: jhokoplo on May 08, 2012, 08:06:06 pm

thx all for the answer
that't true there was an error in my OS (windows)
there areseveral services is disable, i'm panic and forget about that :D

thx a lot

Title: Re: sound onboard GA-890GPA-UD3H doesn't work
Post by: Vezina on May 09, 2012, 11:04:20 am

Glad you got it solved. :)

Unfortunately Win 7 is quite similar to XP when it comes to hardware swaps.
I still have left overs from my 5770 video card under W7  x64  after installing a brand new ATI 6950 (previously cleaning all 5770 remainings that i could find in registry).Most of the games still see the video card as 5770 and it s very annoying. :)
No time to reinstall though :)

Enjoy the board , it  is an excellent one.

Title: Re: sound onboard GA-890GPA-UD3H doesn't work
Post by: jhokoplo on May 09, 2012, 07:50:24 pm

Quote from: Vezina on May 09, 2012, 11:04:20 am

Glad you got it solved. :)

Unfortunately Win 7 is quite similar to XP when it comes to hardware swaps.
I still have left overs from my 5770 video card under W7  x64  after installing a brand new ATI 6950 (previously cleaning all 5770 remainings that i could find in registry).Most of the games still see the video card as 5770 and it s very annoying. :)
No time to reinstall though :)

Enjoy the board , it  is an excellent one.

thanks ^_^