Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Citadeliar2222 on May 09, 2012, 01:04:07 pm
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i have on it
intel core 2 duo 2x2.27ghz
2gb goodram memory
ati radeon hd 4670 512mb
sound blaster 5.1
network card - edimax
power supply cheftec 550w
problem is with soundcard its on ubuntu and windows. when i install windows/ubuntu and install drivers for chipset etc. then get soundcard drivers , sound works for time from 2minutes to up 2 hours and then suddenly is gone no error no change in device management audio service for windows restarted and no effect - sound not work anymore. i uninstalled card and used integrated soundcard realteg got the drivers and install , problem is identical sound disappear after some time whatever i do...
i have bios f10 beta for gigabyte . chipset and other rivers installed lates could be found
im using windows vista ultimate..
only to get sound back is reboot computer and then again sound is gone...
i have try
1. change soundcard pci slot to other pci
2. replaced alll capacitors on motherboard same as roginal
3. changed psu unit to fresh one
4. replaced ram memory
5. try other sound cards
there is problem with integrated network card , network connection lost in random times, on pci card network never disconnects..
my gigabyte motherboard varranty finished 2 years ago.
configuration is orginal no overclocking computer is used for programming in delphi
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cpu temperature is 27c in strexx 49
gpu temperature 40c in stress 55c
chipset temperature about 30c
computer hangs in random times sometimes i computer hangup in bios menu.
ubuntu also gets hangs...
psu voltages with multimete check
12v - 12,04v
5v - 4,97v
3,3v - 3,2v
in stress 12v is about 11,94v 4,91v 3,3v
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Those Voltages seem fine..........Try disabling onboard audio in bios and uninstalling the drivers for it then install your drivers for your sound card.
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You have to remember one thing here, that is we are not Gigabyte tech support. We are just the end users like yourself! We are no way affiliated with Gigabyte whatsoever! We are enthusiasts who try to help people like yourself and at times need help as well.
So if you have a grievance with Gigabyte and it's products, TAKE IT UP WITH THEM DIRECT!!!!!!!!!!!!!!!!!!!! Not here!
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onboard soundcard was disabled drivers removed by ccleaner. . i contacted gigabyte tech support and they recommend buy new motherboard OMG.. ii know you all are end users. but thats not first problem with this gigabyte. i had seven g31m s2l two g31m es2l four died by capacitors one by chipset burn another few mosphets blew up. the es2l just end up in smoke another one smoked aswell but not chipset next time was realtek audio chip :S
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so how to fix this heavy issue?? any idea to do something? what can cause sound to disapppear like that? chipset damage or what?
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Hi there,
I don't know the exact cause of the problem but I encountered a similar issue on both an AMD and intel system when I was trying to dual boot with Windows and Ubuntu with nothing showing in device manager to show a problem.
In exasperation, I used a spare HDD and did a clean install of Windows and didn't have further issues I then did the same with Ubuntu and again the problem didn't occur. As soon as I tried to dual boot the problem returned. Therefore I assumed it was an incompatibility issue between the two OS's rather than a hardware issue.
Have you tried a clean install of just one of the OS's to see if the problem still occurs?
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i tell steps i did
1. replaced processor intel core 2 quad with intel core 2 duo , i buy another intel core 2 duo processor too
2. replaced memory stick and try two slots
3. changed pci slot for sound card , planted it in first pci and then in next pci
4. formatted hard disk and decided to keep only one syste - windows vista
5. changed irq assigments in bios
6. changed psu unit
7. bios was upgraded to 10f , t degraded to 9f and then upgraded again to 10f.
8 i try different soundcard
before that i had ubuntu and windows, on both was this issue. but removing one OS not solved it. im back to vista after formatting hard disk and what? sound dont want work still.
i got info from other user by pm that g31m s2l motherboard series are fatal?
i redescribe issue again maybe something can be done?
i install windows
first chipset drivers then network/sound card drivers and vga driver. - computer is reboot
after reboot i get winamp to run some music, few tracks are played and winamp suddenly stop play. when i try play again progress bar is not moving
this is happening on windows media player , gom player and vlc media player. on youtube i get no sound on other movie websites same..
SOUND RETURN for short time after i take computer from halt or hibernation or i just simply push reset button.. sound is living for only from two mintues up to 2 - 3 hours max, mainly soun stop working about 10 - 15 minutes sometimes go out at 21 27minutes...
sound is doing same issue on both realtek integrated sound card or pci sound blaster 5.1 sb live .. i try ever other sound cards an no effect. try other pci slot and notthing , sound still is going away
i check hardware - no swollen capacitors no burn signs no smell of anything. evryhthing is connected properly
memtest and gold memory give no errors
cpu temperature is normal 27c when in max use 49 sometimes reach 51 or 53 no more.
system sounds not play
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What have you got it connected too? (Sound system wise)
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i have two speakers samsung with subwwoofer , before that i had speakers from phillips they are compatable with my sound card as they worked for three years! since problem started i replaced with samsung and problem still is.. headphones not work aswell but only microphone works after sound death- i can hear breath in speaker
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Ok so with a sound blaster card installed have you disabled onboard sound in bios? Even though it maybe set to auto, there could be a slight chance there is a hardware conflict. You didn't say when you uninstalled the drivers for the soundblaster whether or not you actually removed it from the board whilst testing it....
As a last resort you could reload Windows and NOT install the audio drivers for your board. But as a last resort only.
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i did disable integrated sound card in bios and remove drivers for it - sound still disappears
i removed pci card and enabled in bios integrated sound card removed drivers for sound blaster - sound still disappears
i removed network card for pci and drivers and enabled integrated networks but network go down sama s sound in random times, it stay connected but no data transfer.
device manager dont give any conflict warnings when both card aree working. ever if one of them too. .
i have did other thing .. enabled integrated sound card and plugged sound blaster. in windows i disapled integrated sound card and used the sound blaster, when sound did disappear from system i disable sound blaster and enable integrated one - same result , when i restarted system i try vice versa and result was same.
when sound is dead i can still use microphone i can hear my breath in speaker .. i have notd one thing - when sound disappear whatever from soundblaster or integrated - winamp dont want to work , track progress bar wont go when press play . same for windows media player and others, formatting hard disk do not helps i have try this.
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RMA the board.
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motherboard has about 4 years! . and how to do RMA from poland?
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how can RMA board if its varrany gone long ago. i want to fix it but need to know what item must replace
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i have try last thing..
run both integrated sound card and pci sound card.. two different speaker set and started the music, first it disappear from integrated sound cad, then short time later from pci sound card. i know electronics stuff and i can replace damaged component, but i need to know what one shall replace?
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found third thing.. cannot use drivers for integrated realtek network card downloaded from gigabyte website or from motherboard CD disk.. only windows vista network drivers works with no problem. if i try drivers from two different sources my netork card canot keep connection. on pci card issue is same. i have replaced capacitors on cpu section and near chipset also small capacitor near soun card and these capcitors near memory bank
bios battery was normal but i replaced it anyway.
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can someone answer???
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noone answer? please requesting asistance need to fix my issue
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bump on top.. problem still need to solve... n oticed only one thing - sound keep working longer if i use liquid nitrogen on both north and south bridge
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anyone can answer? please
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Hi
I am not sure exactly what you have tried so far but I would suggest a couple of things. Firstly disable the Azalia Codec in the BIOS to make sure that the onboard sound element doesn't cut in.
Next don't dual boot with Ubunto and Windows, often they don't get on well. Use two seperate drives if you must have them both installed.
Make sure that the Creative sound card that you have has the latest drivers for your OS. The card is by no means up to date so it could be an outdated driver issue.
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machine is running both ubuntu and windows and the issue is still exsisting. ubuntu dont want sometimes boot if any of sound cards is in use .
in desperate act i deleted ubuntu and run only windows. i noticed one thing -- when i put whole computer with opened box into opened window all temperatures go down because its cold at nights - sound is playing longer time. howewer i found the elements R20 2R1 or something they might be coils , they alwasy were warm but they are not reason as were replaced.
i have did disable azalia codec in bios and started to use pci sound card - sound still keep go away. i try update drivers but no effect
i noted another thing , when i try use drivers for network card from my gigabyte CD, network goes crazy connections are lost timed out , huge ping rates . when i use windiws built-in network drivers all is working fine . same for pci network card. cannot use cd drivers .
i try do same for azalia codec - use built-in windows drivers but no way sound goes away.. windows has no drivers for soundblaster..
finally sound still goes away. cant use azalia codec and pci card. also sound is disappearing when using usb sound card , anyway computer hang up often if any of sound-cards is online. hanup signs is hard disk bulb lighting at max power of light , mouse cursor goes rotating wheel windows refuse to execut ctrl-alt-delete finally mouse stop to ever move and only reset button helps. if i disable both sound cards computer still hang up but in about 8 - 10 hours...
i contacted the gigabyte tech support and they recommend buy new gigabyte motherboard. they refuse to RMA as varranty is long time over and repair is pointless.
i am decided to repair it because no funds for new one .
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i noted another thing , when i try use drivers for network card from my gigabyte CD, network goes crazy connections are lost timed out , huge ping rates .
I am not at all surprised that you have a lot of problems when using the drivers from your motherboard CD. The board and CD are both very old now and even when new it is advisable to download the latest drivers rather than use the included ones.
i am decided to repair it because no funds for new one
I am afraid that it is probably false economy to repair the board as the costs involved would most likely add up to more than a new version of it. Sometimes we just have to bite the bullet and start afresh.
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my funds are very very little and cannot afford new motherboard atm. . i know there must be something to do with temperature because sound work long time when computer is exposed to opened window, if i close it then sound is disappearing short after. i tried to us some thermalmeters but results are
49c for the r12 and 2r0 components (they are coils)
south bridge 51c
north bridge 44
processor 35c
mosphets near processor have about 40c
i try get down the temperature of south bridge with bigger fan but still notthing , as sound keep going out it still does that
i checked bios settings and all on M.I.T are set to auto. i try to get memory timign set to lower from auto. but notthing. i try increase voltages for fsb and vcore but notthing so i put them back to normal.
i tried to downgrade bios to older versions but also notthing helped... using latest drivers also does not solve problem.
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Hi Citadeliar2222
You have placed strong accusations in this post (http://forum.giga-byte.co.uk/index.php/topic,35.msg70290.html#msg70290). Really hard to believe.
I have forwarded your case to our RMA and support center in Poland, please expect contact from their side.
P.S. Please don't use "bump to top" posts here as it does not make any sense. I have deleted majority of them. Thanks for your understanding.
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Sorry if I missed all the "bump" posts runn3R as I should have deleted them myself but have been extremely busy recently and so not spending as much time as I would like to on the forum.
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its not accussing as this happened to my friend.i have did talked him that he have gigabyte product and that happened to him - but he wanted me to describe what happened. dont blame me for posting this. he was sending his mb to RMA and wass returning not working - he did buy it in germany but live in poland, he sent it to germany again and again. and repairs were good but were working for short time . after one of returns after repair some components after touch just fall off MB.. good RMA service would not do that - after these events he just decided to take mb to local repair service where they fix all issues and MB was back to life, in fact he did had to pay for new components as the present were no way to be used again.
my issue was different and i have notthing agaist gigabyte RMA, howewer i tried to get RMA help ever if pay to repair. but instead of reanimating i just decided to buy another , the repair is pointless as would pay twice for repair while could for that price get 2 MB.
if anyone was hurt - did not wanted to do it. im sorry for that that what happened was just true and just gave opinion not accusing
about the "bad" RMA ... most of RMA services do best to repair MB and ever check it several times before send it back all is okay .. but sometimes can happen bad things and that event happened to my friend some weeks ago