Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Purgatory on August 20, 2012, 08:35:24 pm

Title: Suspect installation disk
Post by: Purgatory on August 20, 2012, 08:35:24 pm
I have a cheap (yet good) Gigabyte LGA1155 MB - with an i3 cpu. The installation disk that came with the board would never run setup correctly, or indeed function at all.
My installation was done by the back door - via device manager and updating what was required in that way. (Hope that makes sense)
Today I tried to look at the ET6 information, and after some delay was confronted by a C+++ error window. I think this confirms a disk error, so tried installing this on my spare test bed Laptop. Again I could not run setup from the disk.
The disk is marked Ver. 1.1        12DC1-1OIH61S-11OCR
Where should I go to obtain a replacement? - your help would be appreciated.
Title: Re: Suspect installation disk
Post by: Dark Mantis on August 20, 2012, 09:52:33 pm
Hi,

It does sound like a duff disk doesn't it ? Try emailing the returns section and they hopefully will be able to help you out.

returns@gbt-tech.co.uk
Title: Re: Suspect installation disk
Post by: Purgatory on August 21, 2012, 10:37:14 am
Thanks for the tip - contacted 'returns' who responded instantly - promising supply of new disk FOC.
Thanks again
Title: Re: Suspect installation disk
Post by: Dark Mantis on August 21, 2012, 01:11:02 pm
Good news and exactly what I figured they would do. They always are very helpful in my experience.  ;)
Title: Re: Suspect installation disk
Post by: absic on August 21, 2012, 01:34:18 pm
Just to throuw my tupenny worth in here, I don't usually bother with the Instal Disk that comes with the motherboard as I have found that all they are really good for are coasters, skeets and frisbees!

Usually I download all the drivers and latest software that I want from the Gigabyte site as this is usually more up to date than those on the disks.
Title: Re: Suspect installation disk
Post by: Dark Mantis on August 21, 2012, 07:27:00 pm
Yes I agree in general as you know absic but there are times when they can be handy like for the LAN drivers etc.