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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Rhossydd on October 07, 2012, 10:01:37 am

Title: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: Rhossydd on October 07, 2012, 10:01:37 am: Both sets of USB3 ports, VIA & Intel , on my GA-Z77X-D3H are running at USB2 speeds (about 30mb/s).

The USB3 memory stick and memory card reader work at 120 mb/s on another system (using a Fresco Logic controller).

Any ideas how to cure this ?

Running all the latest drivers from the Gigabyte site, bios F16c on Windows 7 64bt.
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: ex58 on October 07, 2012, 10:26:49 am: USB3 is enabled in BIOS?
Latest VIA USB 3.0 Driver is 6.1.7600.3105 (http://download.gigabyte.us/FileList/Driver/mb_driver_via_usb3.exe)

Btw,
from where you get BIOS F16c?
Possible to upload here?
Thanks.
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: Rhossydd on October 07, 2012, 12:01:03 pm: Quote from: ex58 on October 07, 2012, 10:26:49 am
USB3 is enabled in BIOS?
Yes, but that option is only relevant to the Intel chipset anyway.
Quote
Latest VIA USB 3.0 Driver is 6.1.7600.3105 (http://download.gigabyte.us/FileList/Driver/mb_driver_via_usb3.exe)
As I said, all the latest drivers used.
Quote
Btw,
from where you get BIOS F16c?
Possible to upload here?
Direct for Gigabyte tech support, so I can't redistribute it.
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: ex58 on October 07, 2012, 12:22:00 pm: Quote from: Rhossydd on October 07, 2012, 12:01:03 pm

Direct for Gigabyte tech support, so I can't redistribute it.
;D
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: Rhossydd on October 12, 2012, 12:10:50 pm: Further to this. It appears that a powered external HDD (Hitachi Touro) works on all ports @ 140mb/s.

So it seems this problem is limited to unpowered USB3 hardware.

Could this be a power failure issue on the motherboard ?
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: Wentworth on October 13, 2012, 05:55:13 pm: Good morning

Can you supply system informations such as CPU and RAM please.

Thank you and enjoy your day
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: generalmx on October 14, 2012, 05:23:50 am: Hi,

Take a look at my most recent post on USB 3.0 issues here -- http://forum.giga-byte.co.uk/index.php/topic,9959.msg74921.html#msg74921

The possible fix includes speed problems too.
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: Rhossydd on October 14, 2012, 09:38:58 am: Quote from: Wentworth on October 13, 2012, 05:55:13 pm
Can you supply system informations such as CPU and RAM please.
I don't think that's at all relevant, but FWIW i73770k & 32gb Corsair ram
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: Rhossydd on October 14, 2012, 10:30:01 am: Quote from: generalmx on October 14, 2012, 05:23:50 am
Take a look at my most recent post on USB 3.0 issues here -- http://forum.giga-byte.co.uk/index.php/topic,9959.msg74921.html#msg74921

I've tried the USB-IF test suite and it won't run 'couldn't find xHCI host'

So how do I get that installed ?
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: Wentworth on October 14, 2012, 10:47:53 am: Good morning

Please refer to http://forums.tweaktown.com/windows/48643-windows-7-problem-usb-3-0-part-5-rollin-news.html

They refer to USB.ORG tools among others.

Windows 7 has a lot of problem dealing with third party USB hosts. The usb.org tools will bypass all that jazz and make proper registry modification in order for the two chipsets to work.

Disable the "Wake on...." in BIOS and use regular USB mouse and keyboard since wirelessi mouse and kb could also make problems. After resolution of your USB problem you will be able to use your wireless mouse and keyboard.

You might have problems dealing with resume from sleep or resume from hibernation with Windows 7. Beta version 8 is even worst.

Cheers
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: Wentworth on October 14, 2012, 08:03:01 pm: Good afternoon

You may want to try the Microsoft USB 3 driver correction wizard available at http://download.driverwhiz.com/Driverwhiz.exe

Cheers
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: Rhossydd on October 14, 2012, 09:09:27 pm: Quote from: Wentworth on October 14, 2012, 08:03:01 pm
You may want to try the Microsoft USB 3 driver correction wizard available at ......
Curious that Google doesn't have any hits on that, or that it's not on Microsoft's site.

Dodgy ? hardly at all.
Title: Re: USB3 ports running at USB2 speeds on GA-Z77X-D3H (rev 1.0)
Post by: Wentworth on October 15, 2012, 02:46:17 am: Good evening

Found this link on Microsoft site under the following query "Windows 7 PROBLEM with USB 3.0" have also trien the same query with metacrawler.com and ended up with a lot of material, will read tomorrow. See for yourself http://www.metacrawler.com/search/web?fcoid=417&fcop=topnav&fpid=27&q=%22Windows+7+PROBLEM+with+USB+3.0%22&ql=

There is a serie of 5 files on the subject from the same author, very good knowledge of tech.

I am leaving for Amsterdam Wednesday so I will be out of reach for a month or so.

Cheers