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Other questions related to GIGABYTE => RMA and service => Topic started by: filthydwarf on November 09, 2012, 01:11:57 pm

Title: retailer shut down
Post by: filthydwarf on November 09, 2012, 01:11:57 pm

Hello im from greece and i baught a motherboard from a retailer that he shut down, is there a possible way to use the warranty service directly from gigabyte ( the official site says to contact the retailer)

Title: Re: retailer shut down
Post by: Dark Mantis on November 12, 2012, 01:28:48 pm

Hi

Normally the warranty service is conducted via the retailer as you quite rightly say. However as they are not around any more you should attempt to contact their supplier if possible. Failing that then get in touch with your local (Greece) Gigabyte office for help.

Title: Re: retailer shut down
Post by: filthydwarf on November 12, 2012, 01:42:55 pm

supplier is shut down......

Title: Re: retailer shut down
Post by: Dark Mantis on November 12, 2012, 03:04:12 pm

Quote from: filthydwarf on November 12, 2012, 01:42:55 pm

supplier is shut down......

The retailer and the supplier is shut down! That is indeed bad luck. The only way now then is to contact Gigabyte directly and see if their local office can help you. Hopefully they will have a repair part integrated there.

Title: Re: retailer shut down
Post by: filthydwarf on November 12, 2012, 03:06:33 pm

yeah i try to contact them through the official site and it says to contact the supplier...

Title: Re: retailer shut down
Post by: Dark Mantis on November 12, 2012, 03:10:08 pm

Try one of these email addresses.

GGTS

http://www.gigabyte.com/support-downloads/support-downloads.aspx

or

http://gts.gigabyte.com/


Please expect several days for a reply.

Title: Re: retailer shut down
Post by: filthydwarf on November 12, 2012, 03:12:33 pm

from the warranty service tab is where i got the contact supplier message, i will try the GTS thanks