Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: jamrockz on March 15, 2013, 02:42:52 pm

Title: Gigabyte z77x up4th HDD not being detected
Post by: jamrockz on March 15, 2013, 02:42:52 pm

I recently setup a new rig with brand new parts (list below). I setup up everything and installed windows 7 sp1 including all the drivers from the dvd from motherboard dvd as well as a couple of games (league of legends, diablo 3).
Computer was up and running for a full day without any hiccups then computer suddenly shuts crashes without any blue screen error.
I then tried restarting the machine but the computer would post then load to windows login screen then freezes/restarts again

Tried to reinstall windows after resetting and now the mb isnt picking up the hard drive

I've tried using different power as well as sata cables to no avail as the computer just isnt picking up the hard drive. I know that it isnt the hard drive as i was able to use the hard drive in my much older (4+years) machine without worry

PARTS LIST:

COOLER MASTER HAF 912 Mid Tower Computer Case
GIGABYTE GA-Z77X-UP4 TH Motherboard
EVGA GeForce GTX 660 Ti 2GB 192-bit GDDR5 PCI Express 3.0 x16 HDCP Ready SLI Support Video Card
CORSAIR HX series HX650 650W ATX12V v2.2 / EPS12V 2.91 SLI Ready 80 PLUS GOLD Certified Modular Active PFC Power Supply
Intel Core i5-3570K Ivy Bridge 3.4GHz (3.8GHz Turbo)Quad-Core Desktop Processor
G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800)
Seagate Barracuda 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive
COOLER MASTER Hyper 212 EVOCPU Cooler

I am at a loss at what to do

Title: Re: Gigabyte z77x up4th HDD not being detected
Post by: dmdilks on March 15, 2013, 03:55:42 pm

What is it showing you in the bios

Title: Re: Gigabyte z77x up4th HDD not being detected
Post by: jamrockz on March 15, 2013, 04:09:36 pm

in the bios it showed nothing connected at any of the sata ports even though they all say enabled

Title: Re: Gigabyte z77x up4th HDD not being detected
Post by: dmdilks on March 15, 2013, 04:23:43 pm

Try clearing the cmos and taking the battery out for about and hour. Than try it again and if it isn't still there then the sata controller went bad

Title: Re: Gigabyte z77x up4th HDD not being detected
Post by: jamrockz on March 15, 2013, 05:33:38 pm

i'll try that as soon as i get home. If it is the controller will I have to replace the mobo?

Title: Re: Gigabyte z77x up4th HDD not being detected
Post by: jamrockz on March 16, 2013, 01:39:14 am

I've tried clearing the cmos but no luck it still doesnt pick up anything.

Title: Re: Gigabyte z77x up4th HDD not being detected
Post by: dmdilks on March 16, 2013, 02:31:16 am

Does any of the ports work ?

Title: Re: Gigabyte z77x up4th HDD not being detected
Post by: jamrockz on March 16, 2013, 10:19:23 am

unfortunately no

Title: Re: Gigabyte z77x up4th HDD not being detected
Post by: dmdilks on March 16, 2013, 12:42:15 pm

Looks like it is  RMA time. I look at the bios and there is nothing in about sata controller problems and nothing in the FAQ.

Title: Re: Gigabyte z77x up4th HDD not being detected
Post by: jamrockz on March 18, 2013, 04:38:41 pm

I think i may be able to get this board, GIGABYTE GA-Z77M-D3H-MVP, will it be able to handle the parts I have?

Title: Re: Gigabyte z77x up4th HDD not being detected
Post by: dmdilks on March 18, 2013, 07:48:13 pm

Yes everything will work fine in it

http://ca.gigabyte.com/products/product-page.aspx?pid=4192#