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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: mac59 on June 06, 2013, 03:09:32 pm

Title: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on June 06, 2013, 03:09:32 pm
Hi, I just got this mobo. Trying to install win8/win7 and keep getting blue screen crashes when all 4 memory slots are used. I'm not overclocking.

Using 4 x 4G Corsair Vengence CMZ8GX3M2A1600C9 RAM.
 
Did windows memory diagnostics and as long as i only use any combination of 2 DIMMs all is good. As soon as i use all 4 DIMMs diagnostics comes up with errors.

Should i return this motherboard? or is there some corsair incompatibility?

Cheers
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: ysw on June 07, 2013, 02:56:00 am
what's ur bios version? F5? if not, you may update to F5 and then load optimized defualt to check.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on June 07, 2013, 03:11:51 am
Bios version F5. Also windows 8 install seems to suffer from no usb keyboard/mouse during install (at enter computer name/choose colors stage) which stops me from installing at that stage. Windows 7 works fine.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: Gloup_Gloup on June 07, 2013, 05:03:24 pm
Hi mac59,

When you  install Windows , any version of Windows (Vista, Seven, 8  )... Windows do not like when the computer have more ONE stick of Ram.

So try install with only one stick of ram.

Maybe if you have other problem, with one stic of ram, keep it... and come here to describe a problem.

Sometime set a IDE for install , not AHCI or RAID...

Window have a difficulty to recognize a NON-Initialised Drive (no partition , no formated)

So if you have a possibility prepare a Disk with other computer ...

More infos here:
http://forum.giga-byte.co.uk/index.php/topic,12552.msg82549.html#msg82549

Sometime , use a PS/2 keyboard, for install windows...
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: xendrome on June 09, 2013, 11:59:49 pm
Same problem here, found this post as well and replied to it - http://www.overclock.net/t/1397947/bsods-maybe-caused-by-ram-and-other-problems

4 sticks of memory and it takes you to BSOD city.

I have a ticket in with Gigabyte, but nothing yet, just put it in yesterday.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on June 11, 2013, 12:36:25 am
Glad it's not only me. I hope firmware update will correct this. Swapping motherboards is a pain....

running on 2 DIMMs seems fine so far.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: Gloup_Gloup on June 11, 2013, 02:25:40 am
Hi again,

When you  are finish install Windows.

When everything is finished, after installing Windows and all okay to go in the normal Windows session.

You can try again to put one RAM module at a time. Or in pairs. 2 at a time.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: ex58 on June 12, 2013, 05:49:50 am
Usually, 4 sticks of 4GB need some juice with Vtt voltage.........
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on June 12, 2013, 05:53:27 am
Are you saying Corsair RAM is too power hungry for the motherboard??
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on June 17, 2013, 02:30:17 pm
There is a new BETA bios available on GIGABYTE site. Version F6c. I will test it tomorrow (has anyone tried it yet?). I also have some new ram modules arriving soon. This will decide if this board is crap.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: ex58 on June 17, 2013, 03:15:09 pm
Not yet on line,so nobody can test,atm.
Will be soon......

Improve SATA RAID performance
Enhance DDR performance
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on June 18, 2013, 12:52:04 am
I wish they would have proper BIOS release notes. Would it hurt to be more open about those things?
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: ex58 on June 18, 2013, 02:33:56 am
I wish they would have proper BIOS release notes. Would it hurt to be more open about those things?
Why should be,if anybody else post in similar way (except Intel). ;D
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on June 18, 2013, 05:19:45 am
Intel doesn't make boards any more :(
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: ex58 on June 18, 2013, 07:01:39 am
Who say?....you have wrong info.  ::)

Intel Z87.......(new board):

(http://i9.aijaa.com/b/00850/12353476.jpg)

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=Intel%C2%AE+8+Series+Chipset+Boards&ProductProduct=Intel%C2%AE+Desktop+Board+DZ87KLT-75K&ProdId=3598&LineId=3597&FamilyId=36

Intel Z87 Desktop Board DZ87KLT-75K .....BIOS 0336 Release note:
http://downloadmirror.intel.com/22827/eng/KL_0336_ReleaseNotes2.pdf


Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on June 18, 2013, 07:32:26 am
Oh i stand corrected. I was under the impression Intel has stopped making boards with this generation. Apparently it's the next one. we'l see what happens next year I guess.

Anyhow, it's almost home time. tonight I will try brand new 4x8GB (32 total) Corsair Vengence Pro CMY16GX3MA16000C9 RAM. I will run tests with 4 DIMMS and F5 BIOS. If that still gives Errors i will try new F6c beta BIOS.

I am using Memtest86+ 5.00RC1 USB image to boot from. This test passes with flying colors when using any 2 of my old DIMMS.

I'll let you guys know what happens.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on June 19, 2013, 01:32:07 am
Ok, over 9 hours of testing with Memtest86+ (and one run with windows memory diagnostics) shows that new DIMMS are working perfectly in 4x8GB configuration with BIOS version F5.

Looks like my old Corsair Ram was not happy with this chipset/motherboard. It Works perfectly fine in my old motherboard tho.

Also i should note my old non functioning RAM is on the official gigabyte compatibility list while new working RAM is not. Go figure.

Regards..

Also correction. New RAM I tested with is Corsair Vengeance Pro CMY16GX3M2A1600C9
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: xendrome on June 21, 2013, 12:03:18 am
Did you order 2x of the CMY16GX3M2A1600C9 kits to get 32GB?
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on June 21, 2013, 01:22:54 am
Did you order 2x of the CMY16GX3M2A1600C9 kits to get 32GB?

Yes, I ordered 2 kits to get 32GB. I made sure each kit was installed together in the same channel. (But this probably doesn't make any difference).
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: Mosc_007 on July 09, 2013, 01:15:19 pm
Exactly the same problem here.

Seems this Motherboard does not work with 4 Memory Slots Filled. Their are many messages on the Net about it.

Runs perfectly stable as long as you only use 2 memory Slots.

So far Gigabyte is not responding to Tickets about this problem.


I have a Quad Channel Corsair 4x4GB 1600Mhz that I took from my 3930k System. I know the Ram works perfectly. In the Z87X-D3H I get constant BSOD's if I install all 4 sticks. With only 2 sticks its perfect.


Charles
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: bigfatron on July 11, 2013, 11:04:51 pm
What sort of BSOD were you folks getting in a 4 stick configuration by the way? I have been getting a shedload of mainly IRQL_NOT_LESS_OR_EQUAL  and PAGE_FAULT_IN_NONPAGED_AREA ones. The problem gets worse with XMP enabled but I still get 2-3 BSOD events an evening with it running at 1333.

I'm really ticked off because the RAM I have is on the 'approved list' and in a 4 stick configuration (Corsair CMZ16GX3M4A16000C9B, 4x4GB bought as a kit and worked flawlessly on an old build for months) for the board I have (Z87-D3HP). In light of what i've read here i've dropped out half the RAM and will see if things improve.

And FWIW I did try the F5C BIOS that did nothing to help the problem and also caused problems with the USB (Windows started reporting the ports weren't running at full tilt) so I reflashed back to F4.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on July 14, 2013, 02:42:22 am
Just an update.

System is still reliable with 4x8 Corsair Vengeance Pro CMY16GX3M2A1600C9 and F5 BIOS. Not a single BSOD so far.


My old ram is also working fine in another machine. (with i7 860 cpu).


Please post if CMY16GX3M2A1600C9 works for you in 4 dimm config.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: Mosc_007 on July 15, 2013, 10:52:15 am
Interesting the Corsair PRO Ram is working with all 4 slots filled.

Anyway,

The Shop I bought the Z87X-D3H tested another Motherboard they had in stock. They tested with Gskill Ram. I tried Corsair Ram.

They have comfirmed this Motherboard DOES NOT work correctly with all 4 memory slots filled.

They gave me a Full refund on the Motherboard and also sent all their stock back to Gigabyte for a credit.

This Motherboard indeed does not work with all 4 memory slots filled.


Charles

Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: bigfatron on July 15, 2013, 10:15:10 pm
I do have a ticket open with Gigabyte who linked me to a newer beta BIOS than is available on the website for the D3HP which they thought may address the issue. Unfortunately I got a BSOD within 40 minutes of applying this and sticking all 4 sticks back in (did 10 minutes of browsing and left it at idle and it died on its own).  So obviously they're working on the issue but haven't cracked it yet.  The BIOS seems otherwise OK so i've left it be, but got shot of half the RAM again.

Oh and I didn't have a single crash in 3 days of running the F4 BIOS (the current proper release for this board) with only 2 sticks in  ::)

I'm in a slightly awkward situation now as the cooler that was bundled with this board has a couple of slightly bent fins because i've had to take the fan off it about a dozen times whilst mucking about with the RAM (its oversized stuff so you can't get it out of the DIMM slot nearest the CPU any other way).  So it would represent a problem taking that back if the board needs to go back.

Is any other board manufacturer having similar issues by the way or is it solely a Gigabyte thing?
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: ysw on July 16, 2013, 04:04:54 am
you may disable RC6 to check.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: bigfatron on July 16, 2013, 08:06:33 am
you may disable RC6 to check.

Firstly, was that addressed to me?  And secondly why would that make any difference? I use an external GPU so the on-CPU one I have disabled in BIOS anyway.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: srjinatl on July 16, 2013, 08:04:48 pm
I too have a problem with trying to use all 4 DIMM slots - and just letting the system default to the timings and voltage which I double checked against the mfg recommendations and they were in agreement. If I drop down to 2 slots - system is stable.

The memory that I chose is Corsair Vengeance CMZ16GX3M2A1600C10 - which is on the approved list - I happen to have a UD5H board and not a D3H - and I am running F5 bios (board originally came with F3 bios - had same instability with it as well). Was hoping F5 would fix the problem. And for me it was stable for longer with F5 - perhaps coincidence - but it lasted for a few days before BSOD vs just a few hours at the F3 level.

Has any one gotten one of these boards to run reliably with all 4 sticks? I think I saw where it looked like one person (mac59) had some luck running Corsair Vengeance Pro - what are the timings and voltages used by that memory? Just curious...
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: bigfatron on July 17, 2013, 07:39:45 pm
Seems my own support ticket has reached its conclusion after two weeks of to and fro, and not a happy one. Despite having ruled everything else out my D3HP still BSOD's with 4 sticks in play. Gigabyte don't offer advance replacement on RMA and i'm really not willing to be without a working PC for an indefinite period when they might just end up sending the same problem board back anyway.

So to get a quick turnaround i'm probably going to have to burn a day off to take it back to the place I bought it for them to look at and hopefully do a swift refund. And I can definitely say the board that replaces it won't be another Gigabyte.  To say i'm not happy about this whole situation is colossal understatement.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: srjinatl on July 17, 2013, 11:55:47 pm
Hmm - that does suck - having to replace it is bad enough - but not having advance replacement RMA is really not a great business practice to say the least. And from what I have seen the problems getting 4 sticks to work are so widespread - I am not sure a replacement is really going to be any better - just more of the same.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: bigfatron on July 18, 2013, 09:54:32 am
Hmm - that does suck - having to replace it is bad enough - but not having advance replacement RMA is really not a great business practice to say the least. And from what I have seen the problems getting 4 sticks to work are so widespread - I am not sure a replacement is really going to be any better - just more of the same.

Is the 4 stick thing widespread on other boards? I got the impression its a problem thats more specific to Gigabyte.

Another option I suppose is to buy a 2 x 8 RAM kit and recoup some of the cost by ebaying off the 4 x 4 kit (which has been reliable stuff for me, just not on Z87!). Given direct and indirect costs of switching boards (i'd have to return a bundled cooler and purchase a new one in its place, buy new thermal paste, possibly go through the inconvenience of yet another OS install etc) its not clearcut.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: sherpa25 on July 18, 2013, 02:16:02 pm
Hope to see an update to this, as I'm planning on getting this board this week.  Funny how mac59 got to have 4 RAMs work, considering they're not in the QVL.  Though I originally plan to use 2x8gb RipjawsX (F3-1600C9D-16GXM), I'm planning on upgrading later to 32Gb (for Video/CS6 stuff).  

Are there only selected GB Z87 boards affected by this, or has it been reported to happen w/ all GB Z87 boards?

Update: I read from a post in tweaktown from someone who had a similar issue w/ his Z87-UD5H, disabled UEFI and got 4 sticks to work.  Could this be 1 cause?
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on July 31, 2013, 01:38:29 pm
so, anyone try F6 BIOS yet? I'm a little reluctant to try since my system is stable at the moment..
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: srjinatl on August 01, 2013, 11:59:53 am
Interesting question regarding disabling UEFI - I suppose there could be some link there. I don't understand UEFI well enough to judge whether there could be a link there or not. What are the implications of disabling UEFI? What do you lose doing that? Does that require you to reinstall Windows 8 if you had it turned on when you first installed the OS?

I agree that there is certainly something different with mac59's setup - perhaps it is the different sticks - and as you say even though they are not on the QVL - perhaps their timing is such that they avoid whatever problem there is with this board.

Question for mac59 - do you have UEFI enabled? Did you override your memory voltage or timings at all for the 4 banks that you have working in your machine?

Also with regards to your F6 question - I have not tried that bios yet. I am a bit reluctant to go there b/c when I went from F3 to F5 - I ended up "losing" my raid array - it was still there but the update caused Windows to stop loading the correct drivers - so I had to figure out the registry hack that I needed to do in order to force windows to load the right dirvers so that I could use the Intel software once it booted to add my mirrored drive back to the array. Kind of a pain to go through - and don't really want to go through that again if there is not a compelling reason to do so.

For now - I have sent back the other 2 banks of ram and am just running with 16gb until some conclusion gets reached (if ever) on what the problem is with these boards and 4 banks of memory.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: mac59 on August 02, 2013, 04:57:08 am
I have UEFI enabled in bios (but not secure boot) and I am running windows 7 x64  in UEFI mode (not using mbr etc...). I haven't modified any timings etc. I just enabled XMP profile.

So just for the record, i could not get 4 dimms working correctly until I installed new Vengence pro sticks. This is a crap solution. I just happened to have some extra cash and needed 32Gb of ram (i run VMs a lot) otherwise i would be running on 2 dimms. I have no idea why new dimms made a difference. corsair website states new sticks are optimized for get 3 and 4 Intel cpus... whatever that means.

http://www.corsair.com/us/memory-by-product-family/vengeance-pro-series-memory/vengeance-pro-series-32gb-4-x-8gb-ddr3-dram-1600mhz-c9-memory-kit-cmy32gx3m4a1600c9r.html

"Performance and Compatibility
Vengeance Pro Series is optimized for performance on the latest 3rd and 4th generation Intel® Core™ platforms. XMP 1.3 profile support makes stable overclocking easy and automatic."
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: GіgаbуtеSucks on August 02, 2013, 06:11:25 am
Want it stable with 4 DIMMs occupied? Lower your DDR3 frequency to 1066 MHz or lower.

For those who don't know what I'm talking about:
(http://i39.tinypic.com/161jejo.jpg)

Is that unacceptable? Return your Gigabyte motherboard.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: srjinatl on August 18, 2013, 01:30:27 am
OK - I replaced my earlier Corsair memory that is on the approved list with the same Vengeance Pro sticks that Mac59 used successfully - and my machine has been stable for over a week. I have the memory at 1600 - and 9-9-9-24 - which is the std speed and such for this memory. No BSODS in over a week since install.

So apparently this memory has proved to be stable for at least a couple of us.

I am still at F5 bios level.

Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: CopperKiDD on August 25, 2013, 11:33:34 am
Quote
Are there only selected GB Z87 boards affected by this, or has it been reported to happen w/ all GB Z87 boards?

The little brother Gigabyte GA-Z87MX-D3H has the same problem. I using 4x4gb mushkin blackline kit and got various BSOD. Gigabyte Support has no answers yet. With only two memory slots, the Mainboard runs stable. Using newest BIOS F5.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: JonZ on September 10, 2013, 02:55:51 am
have the same problem with the Z87 UD3H with 4 sticks of Gskills that worked on my previous computer. If I lower the timing ram to 1333 mhz the system is a lot more stable.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: No457 Snowy on October 05, 2013, 12:20:50 am
Disappointing that this is still an issue with no update BIOS fix from Gigabyte. I just started another thread to enquire when will this fix be available, this thread is now months old and I just built a system on this board 2 weeks ago and now face this very issue. It's ridiculous as 1000's of these boards will have been sold in the mean time and more will be sold every day and the fact is they don't operate as advertised on the box. I see that 2 people report it will apparently operate using 4DIMMs with a very specific model of RAM, but that is a bit unrealistic since the "compatible Memory" for this board listed on the Gigabyte website is quite lengthy (and actually doesn't include that model RAM).
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: musicmaker613 on October 05, 2013, 09:46:44 pm
Hey Guys, just wanted to throw my hat into this ring.  I can't get 4 DIMMs to work in my Z87X-UD3H either.  I'm using 4x4GB Corsair Dominator Platinum 1866.  This kit has been stable in every other system I've tried them in.  I've tried every possible combo of settings/timings and nothing works for more than about 20 minutes... Unless I run only two DIMMs of course.  Doesn't matter which pair of DIMMs or which channel pair on the board I use, two DIMMs are 100% stable.  4 DIMMs = guaranteed BSOD.  Again, just throwing that out there.  Strength in numbers, right?
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: Skkane on February 18, 2014, 10:47:28 am
Wow! So it's february 18 now and the problem has still not been fixed.

Z87x-ud3h / z87x-d3h both f8 bios, both bsod with 4 x 4gb kingston hyperx ram. I have to set them to run at 1066Mhz with +0.2v system agent voltage and i/o to get the system stable. 1333mhz/1600mhz both bsod constantly.

0 problems on Asus z87 mobos but i need the pci slot.

Are we back in 2002? Did you forget how to make motherboards? Wtf Gigabyte?
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: cativerio on February 19, 2014, 02:42:00 pm
Yep, same here.

I bought this motherboard, since my brand new R9 290 kept on having BSOD, due to incompatibilities with my old GA-P55-UD4 motherboard. Happy to finally being able to buy a new board as well as cpu, now I am having a different kind of BSOD. Last board has BSOD because of graphics card, new board has BSOD because of some issues with 4 DIMMs. Not cool Gigabyte. Not cool.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: Skkane on February 20, 2014, 02:47:39 pm
Appears to be fixed with F9a. Haven't crashed yet @ 1600mhz xmp enabled but still testing. It would've crashed by now multiple times on F8 so keeping my fingers crossed.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: cativerio on February 20, 2014, 03:49:06 pm
Where do you get F9a from? The only two versions I find on the gigabyte website, are F7 and F8.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: Skkane on February 20, 2014, 05:01:55 pm
http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios.html

See if there's F9a for your motherboard model.
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: tabarus on May 19, 2014, 09:52:02 am
Hello,
I have the same Freezing issues with a GA-z87MX-D3H and Kingston 32 GB HyperX Genesis even with the latest beta bios f7a.

Is this issue known at Gigabyte or shall I rather return the Bord?
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: tabarus on May 21, 2014, 05:35:02 pm
I returned it today
Title: Re: Z87X-D3H 4 DIMM Memory Errors
Post by: devhen on May 27, 2014, 06:07:16 pm
x-post from the other thread about this problem:

Quote
@psycho is right, enabling on-board video fixes it.

Z87X-UD4H
i7-4770k
4x8gb Mushkin 997110 (1600mhz 9-9-9 1.35v)

With the i7's onboard video disabled and all four 8gb sticks in the board I got app crashes and BSOD's about every hour or two regardless of what timings or voltage I used. With onboard video enabled the crashes have gone away completely. Its 100% stable using the RAM's XMP profile with no additional BIOS changes.