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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Lemon on June 12, 2013, 01:39:22 pm

Title: Not Enough Power on USB Ports - GA-Z87X-UD3H
Post by: Lemon on June 12, 2013, 01:39:22 pm

Hey,

Just wondering if you can help me with a problem or have any advice.

My problem is that I do not have enough power on my USB ports to power my Asus Xtion Pro Live capture camera, though I am able to power my web camera. It works perfectly with my old computer and I tried using my old power supply with the new computer but no luck.

Windows Device Manager sees the device, but every time I plug it into the USB ports it says not enough power. I've tried unplugging all the USB ports including mouse and keyboard but still gives the same error.



I had to get another power supply which fixed a previous issue which was causing the computer randomly going into standby and sometime later booting up again without doing anything because my previous PSU wasn't Haswell Compatiable.


New Setup:
Windows 8 Pro 64 Bit
Core i5 4670K
GA-Z87X-UD3H - BIOS Ver F5
16GB DDR3 Kingston HyperX
750 Watt EVGA SuperNOVA PSU - New
Nvidia 660Ti
3 x 1.5TB HDDs
3 x 120GB SSDs


Old Setup:
Core i5 750
ASUS P7P55D-EVO
850 Watt Retail Brand PSU - Previous

Title: Re: Not Enough Power on USB Ports - GA-Z87X-UD3H
Post by: kangoo on June 13, 2013, 06:32:37 am

use:

- different usb port

- the latest F6g bios from:
http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-beta-bios.html

- USB splitter like this one:
http://www.ebay.com/itm/PCD-USB-Y-Cable-Splitter-YC150B-US-SELLER-3-Extension-Cord-1-Female-2-Male-/221022644917

Title: Re: Not Enough Power on USB Ports - GA-Z87X-UD3H
Post by: Lemon on June 17, 2013, 12:56:05 pm

Hi,

Thanks for the reply.

I have tried all the USB ports Front and Back, and it still produces the same error.

Updated to the Beta BIOS F6g, same error.

Just received the USB Y Splitter cable this morning and it also gave me the same error.

At the moment the total bandwidth of the USB Chipset is 10% so there's 90% of the bandwidth not being used.

Title: Re: Not Enough Power on USB Ports - GA-Z87X-UD3H
Post by: ex58 on June 18, 2013, 07:09:55 am

Did you have all drivers and hotfixes installed as per GB page:
http://ca.gigabyte.com/products/product-page.aspx?pid=4481#dl

USB 3.0
-Intel USB 3.0 Driver
-Hot fix....
-Hot fix....
-Renesas USB 3.0 Driver

and also Chipset drivers:
-Intel INF installation
-Intel Management Engine Interface


Btw,
just released BIOS F6h.

Title: Re: Not Enough Power on USB Ports - GA-Z87X-UD3H
Post by: Livert on June 18, 2013, 09:59:08 am

Where can I find the beta bios release changelogs?

Title: Re: Not Enough Power on USB Ports - GA-Z87X-UD3H
Post by: Lemon on June 18, 2013, 10:19:02 am

I just updated to the latest drivers and have all the KB fixes installed/Fully up to date Windows 8 and have flashed to the new beta bios. I also installed Windows 7 to a different disk temporarily to see if it works with Windows 7 but it doesn't, it produce the same error.

Title: Re: Not Enough Power on USB Ports - GA-Z87X-UD3H
Post by: ex58 on June 18, 2013, 10:24:35 am

Quote from: Livert on June 18, 2013, 09:59:08 am

Where can I find the beta bios release changelogs?

http://www.gigabyte.com.au/products/product-page.aspx?pid=4481#bios
 ;D

Title: Re: Not Enough Power on USB Ports - GA-Z87X-UD3H
Post by: Lemon on June 30, 2013, 09:09:54 am

Update:

In the end had to RMA motherboard for faulty RAID chipset as the computer kept crashing when accessing the storage array (Strip).

The replacement motherboard had a faulty bios on arrival (PC wouldn't start properly and if it did couldn't detect hard drives for booting). Only 5% of the boots got me into BIOS, after flashing the BIOS it fixed the hard drive detection but still power up correctly (Switched on for a second then switched off).

In the end sent it back for refund for a different motherboard. I have closed this topic now.