Official GIGABYTE Forum

Other questions related to GIGABYTE => RMA and service => Topic started by: Wadeu on March 09, 2014, 04:58:20 pm

Title: Gigabyte R9 280x showing artifacts.
Post by: Wadeu on March 09, 2014, 04:58:20 pm

I bought my new GPU just over 2 weeks ago now. And I first installed it and it was fine for around 3-4 days. However, I started to play BF4 and it showed little artifacts around the screen. But as this was my first build, and I'm not really knowledgeable about all PC components and stuff, I thought it was a driver issue. So I immediately updated my drivers and it seemed to be okay. However, it came back slowly but surely in BF4. Artifacts got worse to the point where if I was outside on levels, it looked like huge skyscrapers appeared out of no where.

I've also been playing Bioshock Infinite and it has happened a few times. Just booted it up now and these are a few screenshots I managed to get. http://imgur.com/EoFiyeq,OpNqV06,SEAHqeQ,JyV6HrR

I don't know if it's important to note but I bought it from Dabs.com so I don't know if I'm to contact them or Gigabyte. I've not sent anything back before so I'm really clueless on what to do.

Any help appreciated. Thanks.

Title: Re: Gigabyte R9 280x showing artifacts.
Post by: autotech on March 20, 2014, 11:48:12 pm

Usually  you can RMA it from where you bought it for 30 days after that you would go thru gigabyte. I would email, call where you purchased it and ask their policy.