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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: dkslim on March 03, 2010, 12:18:02 pm

Title: GA-X58A-UD3R electrical noises [solved]
Post by: dkslim on March 03, 2010, 12:18:02 pm
============Added by Admin:=============

There is solution for this issue, which is described here (http://forum.giga-byte.co.uk/index.php/topic,1426.msg35026.html#msg35026)

====================================



I just got this Gigabyte motherboard (x58A UD3R Rev 1.0), and at default BIOS settings, I can hear a high-pitch electrical buzzing/chirping/squealing/screeching noise coming from the CPU socket area. The noise happens whenever there is any activity on the computer (eg. when loading windows 7 and shutting down). It is not a constant noise - the noise varies in intensity, depending on how much activity there is.

Does anyone else here experience the same noise problem? I can't seem to find any reports of it on here.

What is causing the electrical noise? I think it is to do with sudden voltage fluctuations, but isn't a motherboard supposed to cope with this without emitting any noise?

I've tried changing some BIOS settings (eg. disabling C1E and EIST, enabling C3 state, enabling load line calibration #2), and updated my BIOS to the latest version F4, but it makes no difference to the noise.

And yes, I am sure that the noise is coming from the motherboard (not the power supply. graphics card or a fan).

I've swapped the motherboard for another one (same model) at the store, and the replacement is making the same noise.

I notice that some other people are also reporting similar noise issues on forums, for example here:
http://www.newegg.com/Product/ProductReview.aspx?Item=N82E16813128423

I need a quiet computer, and I find this noise unacceptable. What should I do? Swap it for another one (even though I have already done it once without resolving the problem), or change for another Gigabyte model that is guaranteed not to make such noises?

----------
My system specs are as follows:
i7 920 (not overclocked)
6gb Gskill NQ DDR3 1600
MSI ATI Radeon 4850
Western Digital Caviar Blue 640gb
Title: Re: GA-X58A-UD3R electrical noises
Post by: Tom N. on March 03, 2010, 02:15:56 pm
Although it may not seem like it it is the power supply however it is the motherboard causing it as my P5b didn't do it. Disabling 'C1E' in the BIOS got rid of the noise for me.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on March 03, 2010, 10:38:51 pm
Disabling C1E is the remedy if the noise is coming from the power supply. But the noise is not coming from my power supply - it is coming from the motherboard socket area itself (I know because I have the motherboard outside the case, with the power supply some distance away, and can hear exactly where the noise comes from). So, disabling C1E does not fix my problem :(
Title: Re: GA-X58A-UD3R electrical noises
Post by: Beekeeper on March 18, 2010, 06:02:35 pm
read this post:
http://forum.giga-byte.co.uk/index.php/topic,794.0.html
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on March 21, 2010, 03:08:20 am
read this post:
http://forum.giga-byte.co.uk/index.php/topic,794.0.html

That post is about noise coming from the VGA card. A separate issue - I was complaining about noise coming directly from the motherboard CPU area (I actually took the motherboard out of the case, and put my ear over the area to confirm where it was coming froM).
Title: Re: GA-X58A-UD3R electrical noises
Post by: onthelistbaby on March 28, 2010, 01:15:40 pm
Hi, I have the same board and get the same problem.  This is the second that I have had, as I had to RMA the first due to the channel A ram slots not working.  Both of the X58A-UD3R boards have had the problem, but it didn't happen on my old P45-UD3P.

There is a thread on the Extreme Systems Forum that mentions that the problem can be lessend by disabling/changing C1E and other power saving states.  They also claim that different power supplies give different results.  I happen to be using a Corsair HX850W.

I haven't tried disabling power saving, but will try it tonight.  The problem is very pronounced in my system and I am annoyed by it.  I would like to have a very quiet system.
Title: Re: GA-X58A-UD3R electrical noises
Post by: skiigor on March 28, 2010, 02:12:13 pm
Hi, I have the same board and get the same problem.  This is the second that I have had, as I had to RMA the first due to the channel A ram slots not working.  Both of the X58A-UD3R boards have had the problem, but it didn't happen on my old P45-UD3P.

There is a thread on the Extreme Systems Forum that mentions that the problem can be lessend by disabling/changing C1E and other power saving states.  They also claim that different power supplies give different results.  I happen to be using a Corsair HX850W.

I haven't tried disabling power saving, but will try it tonight.  The problem is very pronounced in my system and I am annoyed by it.  I would like to have a very quiet system.


At the hardforum.com, I read that there is another possible way to solve this problem -

Quote
"- I have changed the volts to my CPU to 1.2 and i no longer have coil whine with C1E up."
http://hardforum.com/showthread.php?t=1493744&page=9 (http://hardforum.com/showthread.php?t=1493744&page=9)

Please leave feedback here if you try these methods  ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on March 29, 2010, 03:39:41 am
I have now tried 3 of these motherboards, 2 from the "1003" batch and 1 from the "1004" batch. Both batches make the noise.

Recently, I found that I could eliminate the noise coming from the motherboard area, by setting the voltage to a specified level (rather than leaving it at "Auto"). But this doesn't solve the problem completely, because there is still electrical buzzing noise coming from my power supply (I've tried 3 different power supplies). The power supply makes no such noise when connected to another motherboard.

I have a feeling that the Gigabyte motherboards have some error in their voltage regulation, which causes feedback to pass into the connected power supply, causing any power supply it's connected to to buzz. You'll need a power supply that is very insensitive, to get rid of the noise. But the source of the problem is the motherboard, which produces dirty power.

This is simply unacceptable. I urge everyone experiencing this noise issue to complain to Gigabyte and demand that they fix it.
Title: Re: GA-X58A-UD3R electrical noises
Post by: scjet on March 29, 2010, 07:21:56 pm
 I'm gonna go out  a limb here, but any noise that I have ever experienced was due to a POOR pwr supply, try a 80+ Certifoed thingy- I don't know.?
 Pwr supplies DO NOT normally go bad, but their capacitors do, leakage?, antennae influences such as cheap wireless controllers/broadcasters',..., ? that causes in-noise ?. that's a start anyway.
 Yes, I own a ...UD3R, and I have had NO related noise problems -than again, I made sure I bought a Corsair 850-Watt certified pwr. supply. its overkill right now but it wasn't a lot more either.
Title: Re: GA-X58A-UD3R electrical noises
Post by: cyguardian on March 29, 2010, 09:24:53 pm
hi

I have the GA-X58A-UD3R Ver1.0

I have very issues with the voltage on this mobo and Gigabyte needs to fix this as soon as possible. It is very annoying. Here are the problems in the order that I had to deal with them. I believe all are related to mobo as I had the shop i bought the parts from to try a different PSU and the same issues arose.

1. If I left the power saving options enabled C1E and c1/c3 blah blah in BIOS then the Computer would not load windows (it wouldn't actually go through the setup of Windows). At the startup screen of Windows 7 it would shut down and restart going into this power shut down cycle continuously. I 'fixed' this prob by disabling the two power saving options in 'advanced cpu options' in BIOS.

2. Next problem (again related to power) is that, computer will not boot (no bios or screen image) if you shut down and try to restart quickly. It will need something like 8 - 12 hours of 'rest' before it will even consider to boot again properly. I have not found the solution to this problem even though i spend a lot of time and effort on it.... I just settled for the time being with switching on / off once a day !

3. When I shut down windows, the programs will close, and image signal to the monitor will cease which is a sign that the software has died, but the hardware (fans, lights etc.) will keep on working for another 5 minutes approximately, before it decides to switch the power off. There is no hdd led activity to indicate some software runningg in the background so not sure why its taking so long. As this is the least of my problems, i havent bothered searching out forums for this issue, but yeah one more problem to add to the pile...
 

This is VERY poor for the price of these mobos and I hope Gigabyte get their act together on this.

ps. I also get the noise from the power supply, especially when a demanding game like BF BC2 is loading but this is not as loud as you guys describe it. maybe my fans are too noisy in my case !

Anyway all in all I believe all problems described above are voltage related probs. Please don't advice any grounding, removing cards, clearing cmos solutions, I tried all (out of the case). No resolution

My setup is

Amazing GA-X58A-UD3R Rev. 1.0
Intel i7 920i
6GB triple channel Corsair Ram 7.7.7.20 (profile 1)
OCZ 850W GameXStream PSU
Nvidia GTX 280
Raid 0 2x250GB WD 7200rpm Sata II
DVD WR Pioneer
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 01, 2010, 05:21:18 am
Those who have this motherboard - can you please tell us:
1) Does your motherboard make the electrical noise?
2) What are the first 4 digits of the motherboard's serial number? That's the batch number... so far I've got the noise problems on the 1003 and 1004 batches... hoping to find out which batches DONT have this problem.
Title: Re: GA-X58A-UD3R electrical noises
Post by: UnFleshedOne on April 01, 2010, 06:27:49 am
1006

Have the noises on stock settings. Goes away if vcore set to 1.20 (on stock).

When overclocked never hear the noise (but I have C1E disabled most of the time then, and voltages are not on auto).

Once the noise was really loud, don't remember circumstances though (windows was doing boot time check disk).

(it also has cold boot/shutdown problems: http://forum.giga-byte.co.uk/index.php/topic,1569.0.html)
Title: Re: GA-X58A-UD3R electrical noises
Post by: UD6 on April 02, 2010, 11:46:40 am
Just send the board back - there is nothing YOU can do.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 02, 2010, 04:14:57 pm
I have sent them back, 3 of them. I want to get one that doesn't have this stupid noise. And serial number (ie. batch number) tracking can possibly help me and others get a non-squealing UD3R.
Title: Re: GA-X58A-UD3R electrical noises
Post by: UnFleshedOne on April 03, 2010, 12:33:11 am
Just replaced mine for 1007, and it has same noises on default settings. (didn't try changing voltages yet)
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 03, 2010, 06:25:27 am
Just replaced mine for 1007, and it has same noises on default settings. (didn't try changing voltages yet)

Are you going to replace again from a different batch? If yes, please let us know how it goes.

Gigabyte doesn't mind replacing when there's any sort of squealing, so you should have no problems replacing it, if you don't mind the inconvenience...

I would like to keep trying different batches myself, but right now in Australia I can only find 1002-1004 batches... am waiting for more recent ones to show up.
Title: Re: GA-X58A-UD3R electrical noises
Post by: UnFleshedOne on April 03, 2010, 08:25:14 am
I won't replace it again unless it starts resetting on cold boot like the last one. Setting voltage effectively fixes it for me and I don't have power supply noises (using Corsair TX850W). Only time I heard noise from PSU was when after 8 hours of 100% CPU load I shut the machine down. It sounded funny for about 30 seconds after power off, like it was cooling down.

Also, just to make sure we are talking about the same thing: when I hear noises it is only when CPU is idle (when it raises voltage). On 100% load noise goes away almost completely (and just squeaks from time to time).

I did have to set all voltages to "normal" (running on stock for now), because "auto" was madly overvolting QPI and other things when I set memory multiplier manually (the board lighted up like xmas tree).
Title: Re: GA-X58A-UD3R electrical noises
Post by: cyguardian on April 04, 2010, 03:53:38 pm
hi

I have the GA-X58A-UD3R Ver1.0

I have very issues with the voltage on this mobo and Gigabyte needs to fix this as soon as possible. It is very annoying. Here are the problems in the order that I had to deal with them. I believe all are related to mobo as I had the shop i bought the parts from to try a different PSU and the same issues arose.

1. If I left the power saving options enabled C1E and c1/c3 blah blah in BIOS then the Computer would not load windows (it wouldn't actually go through the setup of Windows). At the startup screen of Windows 7 it would shut down and restart going into this power shut down cycle continuously. I 'fixed' this prob by disabling the two power saving options in 'advanced cpu options' in BIOS.

2. Next problem (again related to power) is that, computer will not boot (no bios or screen image) if you shut down and try to restart quickly. It will need something like 8 - 12 hours of 'rest' before it will even consider to boot again properly. I have not found the solution to this problem even though i spend a lot of time and effort on it.... I just settled for the time being with switching on / off once a day !

3. When I shut down windows, the programs will close, and image signal to the monitor will cease which is a sign that the software has died, but the hardware (fans, lights etc.) will keep on working for another 5 minutes approximately, before it decides to switch the power off. There is no hdd led activity to indicate some software runningg in the background so not sure why its taking so long. As this is the least of my problems, i havent bothered searching out forums for this issue, but yeah one more problem to add to the pile...
 

This is VERY poor for the price of these mobos and I hope Gigabyte get their act together on this.

ps. I also get the noise from the power supply, especially when a demanding game like BF BC2 is loading but this is not as loud as you guys describe it. maybe my fans are too noisy in my case !

Anyway all in all I believe all problems described above are voltage related probs. Please don't advice any grounding, removing cards, clearing cmos solutions, I tried all (out of the case). No resolution

My setup is

Amazing GA-X58A-UD3R Rev. 1.0
Intel i7 920i
6GB triple channel Corsair Ram 7.7.7.20 (profile 1)
OCZ 850W GameXStream PSU
Nvidia GTX 280
Raid 0 2x250GB WD 7200rpm Sata II
DVD WR Pioneer

Update for everyone... After reading a lot of relevant threads on the web and trying a lot of different tests I convinced myself that the mobo was not the only one to blame for all these probs, so I went ahead and returned my PSU (OCZ 850W GameXStream). I bought a more expensive Tagan Piperock 800W PSU... guess what...  a lot of problems disappeared !

referring to the problems listed above,

 Prob No. 1 no longer exists, No matter if I have power saving options enabled/disabled like C1E etc. the computer boots and loads windows with no issues whatsoever.

Prob No 2 again gone... No matter how many times you cold restart during a day the computer will boot up and load windows properly !!!

Prob No 3 still is there, it takes the mobo something like 3-4 minutes to cut power after shut down is complete. I believe this must be a Mobo Bios issue. I will try to find the solution to this.

So yes a good PSU 850 W was incompatible with this mobo and was causing me all this probs !!!
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 05, 2010, 01:22:30 am

Update for everyone... After reading a lot of relevant threads on the web and trying a lot of different tests I convinced myself that the mobo was not the only one to blame for all these probs, so I went ahead and returned my PSU (OCZ 850W GameXStream). I bought a more expensive Tagan Piperock 800W PSU... guess what...  a lot of problems disappeared !


Those problems were not about noise, they were about system instability. In my case, changing power supplies did NOT make any difference to the electrical buzzing noise coming from the Gigabyte motherboard and the power supply.
Title: Re: GA-X58A-UD3R electrical noises
Post by: cyguardian on April 05, 2010, 09:03:19 am

Update for everyone... After reading a lot of relevant threads on the web and trying a lot of different tests I convinced myself that the mobo was not the only one to blame for all these probs, so I went ahead and returned my PSU (OCZ 850W GameXStream). I bought a more expensive Tagan Piperock 800W PSU... guess what...  a lot of problems disappeared !


Those problems were not about noise, they were about system instability. In my case, changing power supplies did NOT make any difference to the electrical buzzing noise coming from the Gigabyte motherboard and the power supply.

sorry I forgot to mention it in my previous post. Noises are all gone as well, but in order to be sure about this, can you guys recommend any tests i can run to check for any noise ? ? I will confirm whether noises have disappeared after you suggest a couple of tests for me to try out
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 05, 2010, 09:29:34 am

Update for everyone... After reading a lot of relevant threads on the web and trying a lot of different tests I convinced myself that the mobo was not the only one to blame for all these probs, so I went ahead and returned my PSU (OCZ 850W GameXStream). I bought a more expensive Tagan Piperock 800W PSU... guess what...  a lot of problems disappeared !


Those problems were not about noise, they were about system instability. In my case, changing power supplies did NOT make any difference to the electrical buzzing noise coming from the Gigabyte motherboard and the power supply.

sorry I forgot to mention it in my previous post. Noises are all gone as well, but in order to be sure about this, can you guys recommend any tests i can run to check for any noise ? ? I will confirm whether noises have disappeared after you suggest a couple of tests for me to try out

Save your BIOS settings, and reset them to default values. Then start loading windows, and listen closely for any electrical noise coming from the motherboard or power supply when the computer is under load. You'd want to have your ear as close to the motherboard and then the power supply as possible, to be sure.

Also, can you tell us what batch is your motherboard (first 4 digits, should be 10xx), and what windows you use?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Sijmen on April 05, 2010, 01:41:39 pm
cyguardian,

Interesting.  I also have the same problem of the motherboard taking a long time to shut down.  It definately occurs when using ICH10R with a RAID-1 configuration.  I was experimenting with non RAID configurations last week, and don't recall this being a problem, but can't be sure.  I'll go back and try it again in IDE mode and see if the long shut down still occurs, and post my findings here.

Sijmen.
Title: Re: GA-X58A-UD3R electrical noises
Post by: cyguardian on April 05, 2010, 03:21:29 pm
Funny you mention that, I have a RAID config as well with the intel ich chip but I can't remember what no it is. Its the stripe one not the back up one. Let me know what you find out.

Thank you
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 06, 2010, 03:55:01 pm
I emailed Gigabyte Taiwan about the UD3R's noise problem, and asked them if they knew what batches have that problem and what batches don't. But I didn't get a helpful answer back from them :(  They made it seem like nobody else has reported this noise problem to their engineering team, and that I'm the only one...

In case anyone's interested in their reply, here it is:

-----------------------------

Dear XXXXXX,

Normally if the noise is not too loud or getting errors, it shouldn't be problem use the hardware. Secondly, if the customer do not submit their issue, then we are not able to track on the component problem. At this moment, we have gotten the message from our FAE team that they do not receive chock issue about this MB and so it should not be much issue with this model.

Since we do not have issues in record, we suggest you might want to contact your local dealer and see if they can let you test the hardware in their shop to prevent getting the same issue to return afterwords? If it still happens, we suggest you to test with other hardware and see whether it could be cause by other device you use. At the same time, you can let the dealer to keep that MB and also the serial number and submit to our local distributor. They will submit the issue to our FAE and they might be able to help to look into this issue later by having the exact hardware. We appreciate your understanding and also your information.

Regards,
GIGABYTE TECHNOLOGY
Title: Re: GA-X58A-UD3R electrical noises
Post by: onthelistbaby on April 07, 2010, 07:14:34 am
I emailed Gigabyte Taiwan about the UD3R's noise problem, and asked them if they knew what batches have that problem and what batches don't. But I didn't get a helpful answer back from them :(  They made it seem like nobody else has reported this noise problem to their engineering team, and that I'm the only one...

In case anyone's interested in their reply, here it is:

-----------------------------

Dear XXXXXX,

Normally if the noise is not too loud or getting errors, it shouldn't be problem use the hardware. Secondly, if the customer do not submit their issue, then we are not able to track on the component problem. At this moment, we have gotten the message from our FAE team that they do not receive chock issue about this MB and so it should not be much issue with this model.

Since we do not have issues in record, we suggest you might want to contact your local dealer and see if they can let you test the hardware in their shop to prevent getting the same issue to return afterwords? If it still happens, we suggest you to test with other hardware and see whether it could be cause by other device you use. At the same time, you can let the dealer to keep that MB and also the serial number and submit to our local distributor. They will submit the issue to our FAE and they might be able to help to look into this issue later by having the exact hardware. We appreciate your understanding and also your information.

Regards,
GIGABYTE TECHNOLOGY


OK, That is incredibly annoying.  Isn't thi an official Gigabyte forum?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Von Paulus on April 07, 2010, 12:42:03 pm
I think this problem will never be solved. When a company answers this way is trying to dismissing the problem from their side.
Like dkslim said in my thread, I think if they would recognize that the problem is on their side, they would be flood with a lot of people demanding them for replacement or money back.
Whatever problem might be, it seems to happen much more frequently in Gigabyte's motherboards than in other brands.
Maybe one day we'll start to see besides Memory support lists also PSU support lists for Gigabyte's boards. ::)
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 07, 2010, 01:41:26 pm
Yeah I'm sure Gigabyte knows about the noise problem, their reply didn't deny the noise problem - it just said they didn't keep records of such problems. They probably chose not to document the complaints and replacement requests, due to practicality and business reasons. In my email to them, I listed about 6 forum threads with people complaining about the X58A-UD3R in particular making such noises.

So far, we know the batches 1002, 1003, 1004, 1006 and 1007 make the noise... I'm beginning to fear that maybe ALL of them make the noise? In that case why do only some people complain, could it be that most people just don't hear the noise?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Von Paulus on April 07, 2010, 01:53:13 pm
In that case why do only some people complain, could it be that most people just don't hear the noise?
Some won't hear, because they aren't enough ear sensible. Others don't know how to complain. Some are too lazy to do any thing, even write ion the forum. Others just solve the matters on their manners, and return board and buy a different brand. Some might even have the right combination of motherboard batch xxxx with PSU batch xxxx.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on April 07, 2010, 08:55:58 pm
I have also been having noise issues with my X58A-UD3R.

At first there were two noises, one was a continuous whine/whistle that I could hear at all times regardless of system conditions.  The other was a "squealing" sort of sound that only appeared under specific load circumstances.  Both sounds appear to come from the CPU area.

Thanks for documenting your problems here, as it turned out to be some help to me.  I turned off C1E and set the CPU voltage to 1.2 manually instead of leaving it on auto, and the "squealing" disappeared.  The whistle/whine is still there, however.  I only bought this about a week ago so I had thought about requesting a replacement from the retailer, but after reading this thread it would appear that this is a universal problem.

There has been some discussion that it might be caused by the PSU.  In my case my PSU is a PC Power & Cooling Silencer 750W, but I have used a multimeter to confirm that the voltages are correct.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 08, 2010, 12:51:25 am
I have also been having noise issues with my X58A-UD3R.

At first there were two noises, one was a continuous whine/whistle that I could hear at all times regardless of system conditions.  The other was a "squealing" sort of sound that only appeared under specific load circumstances.  Both sounds appear to come from the CPU area.

Thanks for documenting your problems here, as it turned out to be some help to me.  I turned off C1E and set the CPU voltage to 1.2 manually instead of leaving it on auto, and the "squealing" disappeared.  The whistle/whine is still there, however.  I only bought this about a week ago so I had thought about requesting a replacement from the retailer, but after reading this thread it would appear that this is a universal problem.

There has been some discussion that it might be caused by the PSU.  In my case my PSU is a PC Power & Cooling Silencer 750W, but I have used a multimeter to confirm that the voltages are correct.

What are the first 4 digits of your motherboard's serial number?

I too get the constant whistling sound, even when the squealing is gone (after setting constant vcore voltage) - the sound is coming from the power supply though, not the cpu area.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on April 08, 2010, 01:23:14 am
Sorry, I forgot to include it the first time.  Mine is from batch 1002.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 09, 2010, 03:27:10 am
I just did some searching on the net about other X58A models. It seems a few people with the UD5 have complained that it makes the same noise? Can anyone with the UD5 confirm this?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on April 10, 2010, 06:06:44 am
For lack of any better ideas, I tried setting my QPI/Vtt voltage and IOH Core voltage manually, instead of leaving them on auto.  The volume of the "whining/whistling" sound is a lot less now.  It's still there, but quiet enough that most of the time I can ignore it.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GQ88 on April 10, 2010, 02:05:34 pm
Ok I just bought the x58a-ud3r this week and I am also hearing this high pitch noise. I have two concerns of what it maybe.
It either maybe the psu. I have a Thermaltake Toughpower XT 750W.
or it may have something to do with the processor. I have a Intel i7 930 2.8 GHz.
Mobo batch number is 1007.

I have a really good feeling that this issue may have something to do with the PSU.

Let me know if someone can figure out thats wrong with this thing, or if there is a fix for this.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 10, 2010, 02:47:45 pm
Ok I just bought the x58a-ud3r this week and I am also hearing this high pitch noise. I have two concerns of what it maybe.
It either maybe the psu. I have a Thermaltake Toughpower XT 750W.
or it may have something to do with the processor. I have a Intel i7 930 2.8 GHz.
Mobo batch number is 1007.

I have a really good feeling that this issue may have something to do with the PSU.

Let me know if someone can figure out thats wrong with this thing, or if there is a fix for this.

It is the motherboard causing the high pitch noise. You either get noise coming from the motherboard, or the power supply connected, or both.

To reduce the noise coming from the motherboard, you can set voltage to a fixed number (rather than leaving it on auto).

To reduce the noise coming from the power supply connected, you can turn off C1E, and maybe enable C3 state. Or buy another power supply that is less sensitive to noise produced by the motherboard. Generally, the power supplies most sensitive are Seasonic and Corsair - other brands are all less sensitive.

There is no way to eliminate the noise completely, unless you replace the motherboard. Maybe you can try to RMA it to get a different batch?
Title: Re: GA-X58A-UD3R electrical noises
Post by: GQ88 on April 10, 2010, 03:13:04 pm
UPDATE!!
Ok so after reading all the post, I tried a few things and I have yet to hear the high pitch noise after a few changes.
The first thing I did was disable C1E.
And second I set the CPU voltage to Normal.

The noise was not even bearable about 30min ago and now I don't hear a single thing.
Batch number is 1007. Can someone else try this and tell me what they get?? Hopefully this works. 
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on April 11, 2010, 08:39:46 pm
UPDATE!!
Ok so after reading all the post, I tried a few things and I have yet to hear the high pitch noise after a few changes.
The first thing I did was disable C1E.
And second I set the CPU voltage to Normal.

The noise was not even bearable about 30min ago and now I don't hear a single thing.
Batch number is 1007. Can someone else try this and tell me what they get?? Hopefully this works. 

This helped with one of my problems.

I mentioned earlier in the thread that I was experiencing two issues, one was an occasional "squealing" sound and the other was a continuous "whistling" sound.

What you describe here fixed my "squealing" sound issue, but not the "whistling" sound.

My batch number is 1002.
Title: Re: GA-X58A-UD3R electrical noises
Post by: UnFleshedOne on April 11, 2010, 09:01:29 pm
You can also try setting _all_ voltages to "normal". Maybe that will get rid of second type of sound too.

The board tends to overvolt some things when left on auto, and you generally don't need that unless you overclock.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 12, 2010, 01:10:49 am
I have a similar experience as Arundor, setting fixed vcore voltage stopped the "squealing" from the motherboard. But I still got "whistling" from the power supply connected. I've tried just about every BIOS setting change (including setting other voltages to fixed/normal amounts) but couldn't get rid of the "whistling".
Title: Re: GA-X58A-UD3R electrical noises
Post by: UD6 on April 12, 2010, 06:46:47 am
If you switch off the computer all the noise will be gone  ;D But I guess it is not a solution to switch off things. The board has to work noiseless with whatever setting. Just make sure that it is really the board before you send it back.
Title: Re: GA-X58A-UD3R electrical noises
Post by: skiigor on April 12, 2010, 09:17:23 pm
I can`t confirm electrical noises on my new GA-X58A-UD3R (SN: 101000019615)
No noises similar to recorded on video in other topic

Greetings,

I came to this forum because of this very issue - electronic squealing. I went through three different PSUs before figuring out it was the motherboard causing it. Incidentally, I wasn't exactly wrong the first two times - the motherboard is actually inducing the noise into the PSU (I have tried different brands and models). I'm also hearing the same noise coming from the area of the CPU. I uploaded a short clip which demonstrates the noise: http://www.youtube.com/watch?v=cDb-xQHcCx4 (http://www.youtube.com/watch?v=cDb-xQHcCx4). All of the noises in the video, including the ones which sound like HDD activity, are coming from the board and PSU. I've found the Windows Experience Test to be a predictable way to cause the board to make the noise and that is what was going on in this clip. This is not a quiet noise - I can hear from the next room.

I am running an i7-930. Disabling C1E has reduced but not eliminated the noise. All of my CPU settings in the BIOS are currently set to the default 'Auto.'

After some search on youtube I am also found some video about this problem (it may appear in different components -  PSU, motherboards, videocards...). Defective or poor quality components:  capacitors or coils  >:(

Question/Answer: Electronic Buzzing/Squealing Noise
http://www.youtube.com/watch?v=0wdrQDK388E&feature=related

Zalman ZM-1000HP Power Supply High Pitched Squeal
http://www.youtube.com/watch?v=mQa79pWC0OQ&feature=related

Tagan BZ-900 Power Supply and 8800GT High Pitched Squeal
http://www.youtube.com/watch?v=uZkwNXoeOeY&NR=1

Coil noise out of ComExpress when initiate
http://www.youtube.com/watch?v=vLLh9G3PiZM

My Config:
GA-X58A-UD3R (SN: 101000019615)
Core i7-930
Scythe Ninja 2 s1366 CPU Cooler
2x Kingston 2 GB DDR3 1333 MHz (KVR1333D3N9/2G)
EVGA 8800GT 512 Mb
FSP 600-GLN (PSU)
750 Gb HDD Seagate
PHILIPS DVD-RW

F4 BIOS from the box - updated to F5
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 13, 2010, 01:57:08 am
Skiigor, so you don't get any electrical noise on your 1010 motherboard?

Did you leave the vcore voltage on "Auto", as per default settings, for testing? This is when the squealing coming from the motherboard is loudest (if it has the squealing problem).

Also, did you enable C1E and all the other power saving features, for testing? If yes, was there any buzxzing noise coming from the power supply?
Title: Re: GA-X58A-UD3R electrical noises
Post by: cyguardian on April 13, 2010, 06:35:03 pm
cyguardian,

Interesting.  I also have the same problem of the motherboard taking a long time to shut down.  It definately occurs when using ICH10R with a RAID-1 configuration.  I was experimenting with non RAID configurations last week, and don't recall this being a problem, but can't be sure.  I'll go back and try it again in IDE mode and see if the long shut down still occurs, and post my findings here.

Sijmen.

I solved this problem. Reinstalled the chipset drivers from intel and the ICH10R drivers from Gigabyte website. Now computer power shuts down immediately after windows shutdown.

Title: Re: GA-X58A-UD3R electrical noises
Post by: GQ88 on April 13, 2010, 08:28:34 pm
UPDATE!!
Ok so after reading all the post, I tried a few things and I have yet to hear the high pitch noise after a few changes.
The first thing I did was disable C1E.
And second I set the CPU voltage to Normal.

The noise was not even bearable about 30min ago and now I don't hear a single thing.
Batch number is 1007. Can someone else try this and tell me what they get?? Hopefully this works. 

This helped with one of my problems.

I mentioned earlier in the thread that I was experiencing two issues, one was an occasional "squealing" sound and the other was a continuous "whistling" sound.

What you describe here fixed my "squealing" sound issue, but not the "whistling" sound.

My batch number is 1002.

Yeah I have yet to hear any of the "whistling sound". I am really glad to see that the squealing sound is gone though. It might have been some issue with the motherboard pushing out more voltage the pcu needs due to the auto setting in vcore in the bios. My best option to you is to open up the case, wait for the "whistling sound" and turn off all your fans excapt the cpu fan. And see if the sound is still there. there might be air flow problem?? or it might just be a fan.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on April 13, 2010, 10:35:34 pm
Yeah I have yet to hear any of the "whistling sound". I am really glad to see that the squealing sound is gone though. It might have been some issue with the motherboard pushing out more voltage the pcu needs due to the auto setting in vcore in the bios. My best option to you is to open up the case, wait for the "whistling sound" and turn off all your fans excapt the cpu fan. And see if the sound is still there. there might be air flow problem?? or it might just be a fan.

Thanks for the advice, but I have already checked this.  I'm pretty sure it's not a fan.

I've disconnected every fan except the CPU fan and the noise is still there.  The noise does not change if the CPU fan speed changes, so I'm fairly sure it's not that fan either.  I've searched around on various forums and seen a couple other users report this problem, so I don't think it's an isolated issue.

I'm wondering if it might be an issue with power supplies made by Seasonic.  Users of PSU's made by Seasonic or Corsair have reported the same sound, and reported that changing to a PSU made by a different manufacturer fixed the problem.  Some of Corsair's PSU's are manufactured by Seasonic.  I have a PC Power & Cooling PSU, some of which were also manufactured by Seasonic.  Not that I'm an expert on power supplies, but there is enough correlation for me to suspect that it is the cause.

If at some point in the future I can afford to buy a non-Seasonic PSU, I may give that a try.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GQ88 on April 14, 2010, 05:37:44 pm
Long Term Concern!!!!

My main concern is that, is this "electrical noise" issue that I have found a solution for going to be a long term issue. Is this going to come back in the long run and start other issues with the motherboard? Is this going to make the motherboard non-functional in the future? IS THIS BAD FOR THE PROCESSOR?

Anyone have any suggestions or ideas?? I need to know before my 30 day return period is up. 
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on April 15, 2010, 06:15:26 am
Long Term Concern!!!!

My main concern is that, is this "electrical noise" issue that I have found a solution for going to be a long term issue. Is this going to come back in the long run and start other issues with the motherboard? Is this going to make the motherboard non-functional in the future? IS THIS BAD FOR THE PROCESSOR?

Anyone have any suggestions or ideas?? I need to know before my 30 day return period is up. 

That's my concern too. Noise coming from a motherboard is definitely a warning sign, even if you can change a BIOS setting to eliminate it. That's why I returned my board promptly, and will continue to do so until I get a completely silent motherboard.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on April 15, 2010, 08:31:40 am
I admire your persistence.  RMA'ing my board over and over and having to reassemble my computer every time I got a replacement is something that would really wear down my patience.

I hope you'll let us know if you get a silent one.  I'd be pleased to find out that they actually exist. :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: CypherX on May 03, 2010, 05:01:41 pm
I've registered just to make it known that my X58A-UD5 is having the same whine/buzzing/HDD activity sound coming from the CPU socket area when under load. As well, I also have a Corsair HX650 PSU. This is my replacement board and my patience to replace it a 3rd time is wearing on me.  Following the tips and tricks of disabling C1E removed any audible sound, but for a long term solution, this may cause more wear and tear on vital components that could otherwise be facilitated by power saving features.  I think I am just going to give up with these Gigabyte motherboards and defect to a competitor that doesn't have such issues.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Layzer253 on May 07, 2010, 07:59:56 pm
I just got my board a few days ago and had the same problem. I resolved it by putting my mouse on the bottom row of USB ports on the back of the motherboard. My keyboard is still in the top row and does not squeal unlike my mouse did.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Mindcrime on May 09, 2010, 10:53:18 pm
Same noise issues here. By disabled the CPU Enchanced Halt C1E - removed the nosie but I wonder the same as a few others here, if it's healthy in the long run with this feature disabled.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 10, 2010, 02:00:27 pm
same problem and (temporary) solution applied, disabling C1E.
 Have sent Gigabyte a mail and am waiting for their response. I think it is advisable for everyone who has this problem to send Gigabyte a mail so they are aware of it by the users making it notice. Too bad you cannot use energy Saver when C1E is disabled since the program advises to enable it.
Hope a permanent solution comes forward soon
Title: Re: GA-X58A-UD3R electrical noises
Post by: Mindcrime on May 10, 2010, 06:28:28 pm
After investigating future on this problem, I noticed that I've two issues, the famous whinning problem as I mention in my other post. But also a constant piping sound coming from the motherboard near the CPU. Anyone else hear this piping sound, or I am crazy  ???
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 11, 2010, 06:50:45 am
Can you please tell us what batch number your motherboard is? (first 4 digits of the serial number, you can find it on the side of the box or the side of the 24-pin power connector slot.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Mindcrime on May 11, 2010, 03:00:20 pm
Batch 1009
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 11, 2010, 04:36:46 pm
mine is Batch 1002
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 12, 2010, 03:05:13 am
The responses from this thread indicates that the earlier batches (pre-1010) are the ones that make this noise. Whether later batches (post-1010) make the noise, is still uncertain.
So it would not surprise me that both your motherboards, the 1002 and 1009, make the noise.
Maybe you can try to RMA it, and specify that you would like a newer batch UD3R that won't make the noise.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 12, 2010, 08:17:23 am
I just got response via mail from Gygabyte about this problem and all they advice is DISABLE TURBO BOOST and C1E so they obviously do not want to admit to the problem so everybody requests an RMA...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Mindcrime on May 12, 2010, 11:13:28 am
I'm about to RMA this and move on to a competitor. I don't accept a motherboard at $250-300 with noises (even though some of the noises can be cured with modified BIOS-settnings.)
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 12, 2010, 11:18:15 am
I am beginning to think the same way.. such a (temporary and through software related) solution is unacceptable and for the reputation of Gigabyte would I expect, unaffordable... what a dissappointment when it seemed like a very complete (incl. SATA-3 + USB-3) and affordable board.
Title: Re: GA-X58A-UD3R electrical noises
Post by: bidu on May 12, 2010, 04:38:09 pm
I've registered just to make it known that my X58A-UD5 is having the same whine/buzzing/HDD activity sound coming from the CPU socket area when under load. As well, I also have a Corsair HX650 PSU. This is my replacement board and my patience to replace it a 3rd time is wearing on me.  Following the tips and tricks of disabling C1E removed any audible sound, but for a long term solution, this may cause more wear and tear on vital components that could otherwise be facilitated by power saving features.  I think I am just going to give up with these Gigabyte motherboards and defect to a competitor that doesn't have such issues.

Same, i just register to let u know than X58A-UD5 has the same problem, i just installed mine this week, i expected that sound when i benchmarked my raid0-ssd... the sound is very more noticable on high HDD activities. I emailled GA about it and newegg (waiting for answers).

It's my first gigabyte board.. i have drop my heart choice (asus) to get a more logical one (GB with sata3 and usb3 at same price).. now i am apologize. I will try to get a asus P6X58D Premium instead, if newegg god help me with that. Very disapointed to switch to gigabyte for my last board. I wish asus do not suffer same issue.

( I am happy to read some1 about talking about HDD activities.. because the sound is a way louder on high hdd activities)

i hear the bits pass through my modo.. i am crazy or not ... stay away of GB board
later
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 12, 2010, 04:45:04 pm
I have also contacted my supplier of my Gigabyte motherboard and I have also laid my eyes on the ASUS P6X58D but I am already satisfied with the P6X58D-E, not Premium. My supplier must first contact Gigabyte and await their response but I really do not want to have an exchange or even repair since I have no faith in this model anymore and cannot get from anywhere confirmation that new Batches of this board have no longer issues, with of without C1E e/disabled.
Let´s hope I get soon a positive confirmation.
Too bad, this was also my first Gigabyte board experience and unfortunately a dissappointing one.
Title: Re: GA-X58A-UD3R electrical noises
Post by: pdime on May 12, 2010, 07:01:59 pm
I have the screeching problem on my GA-X58A-UD3R F5 bios board. As another poster claimed, it is extremely noticeable with a faster hard drive (like SSD). I can hear it across the room. If I disable CPU Enhanced Halt (C1E) the problem goes away. This setting is enabled by default. I did not have to mess with voltages to stop the noise.

Gigabyte support was not of any help. I question the integrity of this board. I would RMA but it doesn't seem like it'd make a difference. Wondering if I should get a totally different motherboard now.

I have a Corsair 650HX PSU.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 13, 2010, 01:16:59 am
There is enough evidence that this noise coming from the X58A-UD3R and UD5 is a widespread problem. Gigabyte should by now be fully aware of this problem. Rather than keeping quiet about it, I wish Gigabyte can make an announcement about whether their newer batch of X58A motherboards have solved this problem? If they keep quiet, buyers will just assume that the newer batches still have the problem, and shift away to other brands like Asus.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 13, 2010, 10:24:23 am
Well, I just got response from Gigabyte about this issue and it is obvious they do not confirm the problem nor advice to exchange the board to a newer batch, this was their reply:

Dear .. ,

We are wondering if you may try to enable Turbo Mode and keep C1E enabled to see if problem persists? In addition, you may use Dynamic Energy Saver™ 2 instead of Energy Saver .

However, if the problem remains after the test procedure, we suggest you to contact your supplier/retailer (where you purchased the product) for further assistance on hardware testing since we can hardly define the root cause without looking at the platform. Sorry for the inconvenience.

Regards,
GIGABYTE TECHNOLOGY


I am going to contact my supplier and insist in exchanging the board for a totally different one, even brand, sorry Gigabyte, but this way, you create only suspision and no confidence
Title: Re: GA-X58A-UD3R electrical noises
Post by: faust on May 14, 2010, 07:56:09 am
My wild ass guess is that it only happens with certain PSU's.  I have 2 ssd's and I don't hear anything.  I have a Silverstone 1000w psu.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 15, 2010, 03:28:27 am
My wild ass guess is that it only happens with certain PSU's.  I have 2 ssd's and I don't hear anything.  I have a Silverstone 1000w psu.

I used 3 different branded power supplies, and they made no difference to the noise coming from the motherboard. So I doubt it's PSU incompatibility (unless the motherboard is incompatible with lots of power supplies - which I would regard as unacceptable).
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 15, 2010, 08:01:14 am
I would not be surprised if Gigabyte presented a new revision of this board or a Version 2 like ASUS has done for some boards that showed similar problems.. the dissappointing thing is that they will not admit that the current board has problems and offer a customer friendly solution for it instead of denying it or simply advising to disable C1E and Turbo mode which is in the BIOS for a reason. What a dissappointing first experience with Gigabyte..
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 15, 2010, 08:37:00 am
I have a similar experience with the X58A-UD7 board. It makes a two tone humming noise which although I am sure is not so unbearable as the squealing is still very annoying. I thought it was the fans at first but after disableing them(I have liquid cooling for the cpu, n/b, graphics) I found it was coming from the cpu area of the motherboard. I think that paying £265.00 for a top of the range item that has problems is not acceptable. Gigabyte should make a decision to recall the boards.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on May 15, 2010, 09:09:53 pm
My wild ass guess is that it only happens with certain PSU's.  I have 2 ssd's and I don't hear anything.  I have a Silverstone 1000w psu.

This is actually my theory as well.  I've gone searching for reports of this problem on various other forums (just Google for "GA-X58-UD3R coil whine") and the main commonality between people experiencing these issues is the use of PSU manufactured by Seasonic.  Seasonic does make a lot of them - in addition to their own, they also manufacture some of Corsair's, Antec's, XFX's and PC Power & Cooling's units.  And notably they do not make Silverstone's units.

More information on PSU manufacturers is listed here (http://www.jonnyguru.com/modules.php?name=NDArticles&op=Story&ndar_id=24) if anyone is curious.

Unfortunately, if this is true, Gigabyte could just claim "Not our problem, it's Seasonic's fault."  Although if Gigabyte did that I would lose a lot of faith in them, as Seasonic is widely recognized as one of the highest quality PSU manufacturers and their units work just fine with hundreds of other motherboards.
Title: Re: GA-X58A-UD3R electrical noises
Post by: FantomAU on May 15, 2010, 10:41:40 pm
I was on the vurge of getting the UDR3, But now after reading all this, I believe I am gonna get the Asus ASUS P6X58D-E or ASUS P6X58D Premium board.

if GB would admit to people there is an ISSUE with these boards and do like someone said asus did w/ a revision (v2), Then people would probably keep faith in GB, But if they dont and just state to do a bios fix, Then thats not admitting anything.

I saw the video of about the guy talking about capacitors and he said it could possibly not cause issues, But if they fail then what? RMA anyway.

I wanted this board because of the 8 sata ports over the 6 sata ports of the asus, But I too, Want a quiet pc. If I wanted a jet airliner, I'd get very fast rpm fans and let it take off.

I dont think a setting in the bios is whats needed. A revision is needed I believe (And maybe a different color theme  ;) )

I have an Corsair HX850 PSU and had a HX620 and never heard a noise out of the 620. I did, However, Hear alittle whin out of the 850 at 1st, But no more.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 16, 2010, 08:56:47 am
Gigabyte needs to know that turning off C1E and turbo speedstep (in BIOS) is NOT a fix for the noise problem, it is only a work-around. These two features are supposed to work flawlessly on motherboards. It's worth noting that other motherboard brands (Asus, EVGA, Asrock) can have C1E and turbo speedstep turned on, without any noise issues. This is a strong indication that the Gigabyte motherboards are faulty. As such, Gigabyte should be admitting the fault, it would create more customer confidence than continual denial of the problem.

As for the theory that Seasonic power supplies are causing the noise - even if this is true, it is unacceptable for a motherboard to be incompatible with such a highly regarded power supply manufacturer.

I too am on the verge of buying the Asus P6X58D-E instead of waiting for a newer-batch Gigabyte UD3R replacement (even though the Asus is 30% more expensive than the UD3R in Australia), simply to avoid the noise problem.

Finally, it's worth noting that I started this thread 2.5 months ago, and also wrote several emails to Gigabyte headquarters and local. They have had plenty of time to investigate this problem. Yet there is still no response from Gigabyte staff about fixing this problem. It is disappointing.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 16, 2010, 09:13:40 am
and what would you think would happen if they admitted to the problem? Everybody who has a GA-X58A-UD3R MB from Gigabyte, would contact Gigabyte and demand solution, maybe even when they (still) have not detected the electrical noises or continious reboots ... It is a difficult issue to solve, from the consequential point of view.
The only thing Gigabyte will probably do is learn from the mistake/error and try to improve future models.
For us customers it is an even more delicate and frustrating matter since if Gigabyte does not admit to the problem then they are not forced to offer a solution since there is nothing to solve. The only thing we can do as owners is complaint in so many websites as possible so that the problem is widely spread through internet and Gigabyte is somewhat criticised for not admitting and solving these issues.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 16, 2010, 10:41:01 am
Yes, I agree. If Gigabyte wont accept responsibility for the problems with the motherboards that they produce then the only way forward is for customers to spread the word and hit them in the pocket which is where they can not ignore it. They may be able to ignore some complaints from users but they wont be able to ignore their shareholders!
Title: Re: GA-X58A-UD3R electrical noises
Post by: stevenrlp on May 16, 2010, 07:49:33 pm
I have just registered to state that I am having the same problem with the electrical noise coming from around the CPU, the noise is not as loud as the Youtube videos but it’s very annoying. I can turn it off by setting C1E to disabled in the BIOS but I really shouldn’t have to do this for a new board, I really do not want to take apart my new PC and return the motherboard as it has taken me a long time to route all the cables and stuff. My board serial number is: SN10150002XXXX I just hope they can fix it with a BIOS update rather than a hardware fix/replacement.
Title: Re: GA-X58A-UD3R electrical noises
Post by: FantomAU on May 16, 2010, 08:02:10 pm
I decided to go with the ASUS P6X58D-E board instead of dealing with the noise issues.

Sorry, But I am not gonna spend my $ on a board if it has issues. I mean I know all boards have some issues, But at least some companies will claim the issues.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 16, 2010, 08:05:44 pm
Well, looks like the ASUS P6X58D-E board is getting quite popular among dissappointed users of this GA-X58A-UD3R board.. hopefully that one is better since ASUS has also had similar problems in the past with the P6T Deluxe version 1 I believe..
Title: Re: GA-X58A-UD3R electrical noises
Post by: FantomAU on May 16, 2010, 08:11:10 pm
I do know the P6X58D Premium has issues with raid support while the -E version has a better sata support. I've had 4 asus boards in the past and had no issues at all except for a bent socket pin, But that was my fault and I fixed it :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 16, 2010, 08:19:40 pm
normally competition in the industry is good, especially to drop prices and offer better products but this time Gigabyte pushed it too hard and released this ´complete and future ready board´ GA-X58A-UD3R too soon and did not test it I suppose thoroughly so we are now the test monkeys for them so they can improve future releases.. too bad we did not know about this issue sooner so we had avoided this great dissappointing and Gigabyte would have been forced to take the GA-X58A-UD3R rev. 1.0 off the market or make a quick revision before too many of the boards were sold so they could swap them with not to great loss in the service and exchange.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 17, 2010, 05:42:19 am
It looks like Gigabyte finally listened to us, I got confirmation from stores here that there is a new Revision 2.0 of the X58A-UD3R coming soon. With a new bios version "FA".

There is no info on the Gigabyte website about this new revision yet. So I have no idea what aspects of the motherboard have been improved/fixed. If anyone has any experience with the new Revision 2.0 (ie. whether it makes noise or not) please let us know!
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 17, 2010, 08:16:10 am
Really?? A revision 2.0?? That is good news. I am about to send my board for RMA. But is the Revision 2.0 out yet or not, when then? It would be a shame to send it in and still get a Revision 1.0 back.
I just got another response about this issue from Gigabyte support and no info about the new Revision 2.0, this was the response from Gigabyte:

¨Dear ...,

Because C1E and turbo mode are overclock settings soemtimes effect system I/O function and cause high-pitching sound. It might be the system/hardwares cannot accept overclock settings. If problem persists, we would suggest you to send the motherbord back to supplier , and they shall follow a standard RMA procedure and send the board to the local distributor for RMA service for you.

Regards,
GIGABYTE TECHNOLOGY¨


Thanks for the info dkslim, I will ask Gigabyte about the Revision 2.0.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 17, 2010, 11:31:47 am
Thanks for the info dkslim, I will ask Gigabyte about the Revision 2.0.

Let us know what their reply is. I'm interested to know whether the Revision 2.0 fixes the noise problem.

The Revision 2.0 is out already, some shops have it in stock now. Gigabyte has quietly slipped this out into the market. Anything that is batch 1019 or later, will be Revision 2.0. The box label actually says Rev 2.0. I haven't got one yet, am waiting for my retailer (which has my store credit) to get it in stock (sometime next week).
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 17, 2010, 12:06:59 pm
hI
Do you happen to know if they are doing likewise with the X58A-UD7 board? I would like to get rid of this annoying noise too.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 17, 2010, 12:27:20 pm
hI
Do you happen to know if they are doing likewise with the X58A-UD7 board? I would like to get rid of this annoying noise too.

No sorry, from my search I can only find a Rev 2.0 for the UD3R in the X58A range. I think it is because Gigabyte sells much more of the UD3R than the UD7, so the UD3R is the priority. Perhaps you can ask Gigabyte Support, and let us know.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 17, 2010, 01:08:53 pm
I just handed over my Gigabyte GA-X58A-UD3R mobo to a local dealer and he will have it picked up tomorrow by Gigabyte RMA service people. I left a note with the board indicating clearly the problems I am having, especially related to those noises and also indicated that I want a Revision 2.0 board or refund.. we´ll see what will come out. If all goes well, by next week I will have a solution but am a bit pessimistic about getting a new Revision 2.0 board since not even my dealer has heard of it.. or at least does not admit to it. From my correspondance with Gigabyte support, asking about the Revision 2.0 still no word but I expect to get an answer this week.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 18, 2010, 08:42:43 am
Nothing on the web about Revision 2.0 .. or Gigabyte pays big bucks to clean all web links relating to it or it still is a mistery this new Revision 2.0 .. I went ahead and got myself also the ASUS P6X58D-E mobo and it is a delight of a board and no squealing or wining here... damn, this board is steady and stable.. even the BIOS is more userfriendly, warning about changes doing overclocking and the consequences relating to Voltages... no reboots, no freezes and great OC results..
Title: Re: GA-X58A-UD3R electrical noises
Post by: noobuser25 on May 18, 2010, 09:35:19 pm
Hello to everyone...i just you didn't noticed yet follow the link http://www.gigabyte.com.tw/Support/Motherboard/BIOS_Model.aspx?ProductID=3449&ver=#anchor_os The new pcb version is here and the bios is official for v2.0! That is for the GA-X58A-UD5 board too...http://www.gigabyte.com.tw/Support/Motherboard/BIOS_Model.aspx?ProductID=3450&ver=#anchor_os Can anyone verify us that the X58A-UD5 v2.0 is not making the noises mention in this thread? I'm soon building a new pc and I want to buy that motherboard...if anyone has a v2.0 board plz let us know the batch number to avoid buying previous batches that had that problem...Thx very much and I think Gigabyte has finally listened to us and fixed the problem with a new pcb revision...I'm looking forward to verify that from someone has bought the board and stress test it...ps sorry for my english
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 18, 2010, 10:05:38 pm
great news, thanks for the info noobuser25 !! So it is finally official... well they can´t deny now that there is/was something wrong with the boards rev. 1.0..

I sure hope I get that new Revision 2.0 as a replacement to my very much failing and nagging Revision 1.0 board..
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 19, 2010, 03:59:26 am
The Rev 2.0 is real. But it is still uncertain whether the Rev 2.0 fixes the noise issue. Gigabyte told me over the phone that the Rev 2.0 should fix the noisy choke problem, I'll post what my experience is when I get the motherboard for testing.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Mckbtr on May 19, 2010, 06:48:55 am
After looking close at the pics they added 4 power phases to the UD3R and it looks like 2 Phases to the UD5
this means that they redesigned the power delivery.  so it should  have fixed the issues
Still funny how they dont admit to it or  offer to replace the defective boards
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 19, 2010, 10:12:54 am
It sure is funny.. this was the answer from Support of Gigabyte when I sent them a mail regarding the release of the new Revision 2.0 and the new Firmware version FA:

Dear ...,

We have no idea where did you hear or see the new firmware for revision 2.0 mainboard. The high-pitching sounds is the noisy while electricity passed by or hardware faulty, we would suggest you contact supplier for further repair service or contact our distributor for further assistance; please note that sometimes it will require service charge or handling fee which totally depend on their own warranty terms. Please visit our web site for more information about how to get in touch with them: http://www.gigabyte.com.tw/WhereToBuy/Default.aspx

Regards,
GIGABYTE TECHNOLOGY


I replied them with the link posted by noobuser25 and asked them directly what is changing with this new board Revision 2.0 with Firmware FA and what is fixed... I am curious about their answer..


And yes, there seem to be some changes between the 2 boards, rev.1.0 and rev.2.0, here pictures of both:

Rev.1.0:
(http://img532.imageshack.us/img532/4773/mbproductimagegax58aud3.jpg)

Rev.2.0:
(http://img261.imageshack.us/img261/4773/mbproductimagegax58aud3.jpg)

Who finds the differences?? :-\ ::)
Title: Re: GA-X58A-UD3R electrical noises
Post by: noobuser25 on May 19, 2010, 03:59:43 pm
Hello again to everyone...I have contact Gigabyte yesterday about the pcb v2.0 of the x58a-ud3r and the x58a-ud5 and I'm waiting for an answer...I do noticed diferences in both pictures too for the ud3r and the ud5 from v1.0 to v2.0 and apparently they have changed the voltage regulator area as you can see cleary in the specs of the ud5 that has the new Smart 16 power phase design with mutual back-up to each 8 phase...don't know about the ud3r change about the phases because it doesn't write anything about it but when i saw the diferences of the locations of some capacitors and voltage regulator I think the company has informed the issue and changed the components of the voltage regulator area...Nobody must be 100% sure about that 
the problem is permanently fixed until we hear positive comments from other users that have bought the ud5 and the ud3r and stress test it and confirme that the v2.0 haven't got the issue ...I will post again when I have further answers from Gigabyte and I won't buy the ud5 until at least one user comments that the issue is gone for the v2.0 pcb THX for your support and again sorry for my english :) PS Maybe the issue doesn't affects stability of the
system but this a serious issue for such expensive motherboards that have so many high end features and that high quality build. As so many others confirmed that the problem exists new users must be careful when selecting those motherboards to avoid the frustration and dissapointment that such good products will probably give...I'm looking forward to hear confirmations about v2.0 boards both the ud5 and the ud3r that don't have that problem anymore thx again
Title: Re: GA-X58A-UD3R electrical noises
Post by: Spiffy G. on May 19, 2010, 04:04:49 pm
 It looks like some capacitors are missing from the area above the CPU socket.  They also seem to have moved sys fan 2 from being next to the third PCIe slot to the bottom right corner of the board.  

I have a board from batch # 1018.  My board does not have the electrical squealing noise that so many of you guys are experiencing, infact it does not make any noise what so ever.  I know what your talking about though, my old abit in9-32x-max 680i board made all sorts of really high-pitched squeaky noises.   I’m running a stock i7 930 with 6gb of 1600 memory and two gtx260s in sli.

A question I do have though is what voltage should I manually set for a stock i7 930?  Right now I have it set to the default “auto” and I’m told that when set to auto the board over-volts everything.

The CPU voltage light is orange, the memory voltage light is green and the NB voltage light is also green.  

Searching google I cant find anything about what the stock voltages should be for a i7 930.
Title: Re: GA-X58A-UD3R electrical noises
Post by: noobuser25 on May 19, 2010, 04:27:33 pm
It looks like some capacitors are missing from the area above the CPU socket.  They also seem to have moved sys fan 2 from being next to the third PCIe slot to the bottom right corner of the board.  

I have a board from batch # 1018.  My board does not have the electrical squealing noise that so many of you guys are experiencing, infact it does not make any noise what so ever.  I know what your talking about though, my old abit in9-32x-max 680i board made all sorts of really high-pitched squeaky noises.   I’m running a stock i7 930 with 6gb of 1600 memory and two gtx260s in sli.

A question I do have though is what voltage should I manually set for a stock i7 930?  Right now I have it set to the default “auto” and I’m told that when set to auto the board over-volts everything.

The CPU voltage light is orange, the memory voltage light is green and the NB voltage light is also green.  

Searching google I cant find anything about what the stock voltages should be for a i7 930.

Hi Spiffy.G Can you tell us what your bios version is? Is it FA?And do you have the ud3r or the ud5? How do I identify from batch numbers that is the v2.0 pcb and the FA bios? thx
Title: Re: GA-X58A-UD3R electrical noises
Post by: Spiffy G. on May 19, 2010, 05:09:42 pm
Hi Spiffy.G Can you tell us what your bios version is? Is it FA?And do you have the ud3r or the ud5? How do I identify from batch numbers that is the v2.0 pcb and the FA bios? thx

Yeah, i have the GA-X58a-ud3r (Rev 1.0), The batch number is the first part of the serial number.  I got the SN off the box which is SN1018xxxxxxx.  It shipped with bios version F5 already installed on it.  

Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 19, 2010, 08:45:52 pm
[/quote]Hi Spiffy.G Can you tell us what your bios version is? Is it FA?And do you have the ud3r or the ud5? How do I identify from batch numbers that is the v2.0 pcb and the FA bios? thx[/quote]

The name and Revision of the board is always mentioned on the box and on the motherboard itself, manufacturer, model and revision, the serial number you can find on the box and on the side of the power connection on the motherboard.

I wunder when we will have first proof and impressions from anyone with a Revision 2.0 board.. :o
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on May 19, 2010, 11:30:57 pm
Good news on the rev 2.0.  It's better than nothing, although I'm still not looking forward to leaping through hoops to get my rev 1.0 RMA'd and replaced with a 2.0.

To those who have already arranged a replacement, I hope you'll inform us whether rev 2.0 is an improvement. :)


A question I do have though is what voltage should I manually set for a stock i7 930?  Right now I have it set to the default “auto” and I’m told that when set to auto the board over-volts everything.

From what I've seen a CPU vcore of 1.20 seems to be about right.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 20, 2010, 08:46:19 pm
Gigabyte's customer help service leaves a lot to be desired! I still haven't recieved any response from my inquiry to them from several days ago. It hasn't even been read yet.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 21, 2010, 09:34:38 am
you could say that. This was their answer regarding why a revision 2.0 of this board:

Dear ...,

The significant change of revision 2.0 motherboard is for hardware support On/Off charge , with different BIOS .

High-pitching sound from motherboard is hardware issue, we would suggest you bring the mainboard back to supplier for further check or have replacement. Sorry for inconvenience.

Regards,
GIGABYTE TECHNOLOGY


I find it a bit hard to believe that ONLY for on/off charge they developed a revision 2.0 board..

Until further notice, we´ll have to have patience..
Title: Re: GA-X58A-UD3R electrical noises
Post by: Mix-Master on May 21, 2010, 10:05:00 am
Looks to me like rev1.0 is 8 phase power and rev 2.0 is 12 ?

Also the realtek lan has gone from 8111d to 8111e.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 21, 2010, 03:11:03 pm
Bad news people, I just tested a Revision 2.0 UD3R and it still makes the same noise, both from the CPU socket area and the attached power supply. Tried 3 different brands of power supplies again, no difference.  :-[
I guess the changes made to the UD3R were not noise-related, despite the existence of this thread. Doesn't look like Gigabyte really cares about fixing noise problems??
I'll have a chat with Gigabyte staff again on the next business day (Monday), and see what they say... sigh.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 21, 2010, 04:56:52 pm
Yes, Iv'e still had no reply to my query and I think it is a case of "we've got your money - tough!"
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on May 21, 2010, 10:42:21 pm
Bad news people, I just tested a Revision 2.0 UD3R and it still makes the same noise, both from the CPU socket area and the attached power supply. Tried 3 different brands of power supplies again, no difference.  :-[
I guess the changes made to the UD3R were not noise-related, despite the existence of this thread. Doesn't look like Gigabyte really cares about fixing noise problems??
I'll have a chat with Gigabyte staff again on the next business day (Monday), and see what they say... sigh.

Sorry to hear it, but thanks for letting us know.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 24, 2010, 05:10:19 am
Mine is SN1015 (REV. 1.0). Also has the similar noise issue (read here (http://forums.tweaktown.com/f69/design-flaw-ga-x58a-ud3r-39697/?pagenumber=)).

When Google Chrome is open, I can hear a "high-pitch high-frequency" (HPHF) noise from the computer, which is not very loud but audible and very annoying especially at midnight when the environment is quiet. The HPHF noise is not from speaker because at the moment no speaker is connected to the computer. After a careful investigation using a "straw", I think the noise is from somewhere around the CPU socket (i.e. under the CPU heat sink fan, I'm using Titan Fenrir v2).

Like you all, after disabling the C1E in the BIOS or through the Setting tab of Real Temp, the HPHF noise has gone. However, the temperature of the CPU at idle is approximately 5 deg Celsius higher now!

In the following tests, only one program is activated at every time. When either only Google Chrome or Real Temp is open, the noise appears and it's gone when it's closed. When either IE8, Windows Explorer, or notepad is activated, I did not hear such noise.

Say now the Google Chrome is activated and hence the noise appears. Without closing the Google Chrome, I run another program which needs high computation power (e.g. virus scan). Immediately, the CPU voltage increases up to 1.200V or higher and the noise disappears.

Thus, I would say that the HPHF noise is significant if the CPU voltage (monitored by EasyTune6) falls within (0.928~1.200V). When the CPU voltage is maintained at 0.928V, i.e. at very light load, and when it reaches 1.200V or above, the HPHF noise's gone. Can I say that the VRM of the Gigabyte GA-X58A-UD3R does not work well within 0.928~1.200V? I guess the HPHF noise is emitted by the inductors used in the VRM. If someone has some knowledge on the design of VRM probably he can explain. By the way, my PSU is OCZ 600W (http://www.ocztechnology.com/products/power_management/ocz_600w_stealthxstream_power_supply).

I clamped the 12V CPU supply leads with an EMC ferrite (http://catalogue.we-online.com/kataloge/eisos/index.php?language=en&key=EMC_Ferrites/EMC_Ferrites_for_cable_assembly/Katalog/STAR-RING). Guess what? The noise becomes louder!

Frankly I'm really disappointed as I always work at night and hence the noise is really unbearable. It's my hard money to buy this board. After reading all the posts in this thread, it's very clear that it's a design flaw in the VRM of this motherboard. It's shameful to Gigabyte for not admitting their fault and they keep on giving stupid excuses. Since REV. 2.0 does not solve the problem too, I'm considering to return it and get an equivalent ASUS board.

I should have visited this forum before purchasing the board. If I do so, I will definitely not buy the board!
Title: Re: GA-X58A-UD3R electrical noises
Post by: mkb on May 24, 2010, 09:22:07 pm
I also have experienced the high pitched noise. I received the motherboard last week SN1015 (REV. 1.0). Following the advice from this board I disabled C1E in bios and the noise appears to have ceased. I had already launched an RMA request with the e-tailer before reading this thread but now I'm unsure exchanging it for potentially a REV. 2.0 would be worthwhile seeing as the problem would remain the same. Seeing as I plan on overclocking my i7 920 anyway to higher than stock voltages the problem, I imagine, wouldn't reappear even with C1E enabled.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 26, 2010, 12:52:02 pm
I just received an answer from Gigabyte technical department after about ten days of waiting, absolutely outrageous! It just said: 

"No definite answers for you I’m afraid. It's one of those cases that would need to be physically checked.

Please return to your dealer for 2nd opinion or RMA."

So they still won't accept that the problem exists and is their responsibility.
Another minus for Gigabyte!
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 26, 2010, 12:59:41 pm
very frustrating, I know..

I just picked up my noisy board from the dealer that was sent to Gigabyte service and nothing has been done, everything seems to work fine and they simply advice to disable C1E if I find it annoying to hear these pitching noises... that is all, no echange, no Rev. 2.0 nothing, all is working fine so this is clearly a case of .. if the hardware works fine then Gigabyte cannot help you since noises are not hardware related malfunction but secondary indirect insatisfaction and that does not cover the warranty I suppose... what a dissappointment..
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 26, 2010, 01:42:34 pm
May be customers should consider to launch a campaign worldwide to avoid buying the motherboard.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 26, 2010, 01:45:40 pm
well, I think everyone should do what he wants but I hope that everyone who has a problem with this board reports it first to the dealer, then to the Gigabyte technical support service and then publically on the web. That way just searching in Google all the problems will come to light and a potential buyer is warned.. too bad nobody warned me from these issues before buying the board
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 26, 2010, 02:13:44 pm
Don't buy Gigabyte GA-X58A-UD3R or other GA-X58A-XXX!

Buy ASUS P6X58D-E...
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 26, 2010, 02:25:02 pm
now that is an excellent board, the ASUS P6X58D-E, no noises, no reboots, excellent for overclocking, excellent BIOS layout and not too expensive with also SATA-3 and USB-3 integrated... you got my vote!
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 26, 2010, 02:35:24 pm
Let's start the campaign:

Don't buy Gigabyte GA-X58A-UD3R or other GA-X58A-XXX!

Buy ASUS P6X58D-E...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 26, 2010, 03:45:59 pm
Yes, I would also vote for it! I left Asus to try Gigabyte but wish I hadn't and paid more! >:(
Don't buy Gigabyte GA-X58A-UD7 or other GA-X58A-XXX!

Buy ASUS P6X58D-E...
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 26, 2010, 04:02:51 pm
guys, I don´t see the point in repeating the same message in the same topic in the same forum... at least do it in different forums so that the news is more spread and as soon as someone Googles this motherboard, these messages of dissapointment will appear..


Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 26, 2010, 04:37:45 pm
Valid point I guess.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Spiffy G. on May 26, 2010, 04:55:28 pm
i'm sorry you guys are having these troubles.  I guess i'm very lucky to have a x58a ud3r board that is completely silent. 

I hope you guys are able to resolve your issues.  Overall its a very nice board
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 26, 2010, 05:05:47 pm
mayby if you informed us of the rest of your hardware and BIOS configuration we could find out something Spiffy G.

Thanks in advance!
Title: Re: GA-X58A-UD3R electrical noises
Post by: Spiffy G. on May 26, 2010, 05:43:13 pm
mayby if you informed us of the rest of your hardware and BIOS configuration we could find out something Spiffy G.

Thanks in advance!

exact Hardware detials (most probably useless info):
Rosewill extreme 750watt PSU
ga-x58a-ud3r board
i7 930 @ 2.9 (Stock)
corsair h50 cpu cooler
g.skill ripjaws 6gb 1600mhz 8-8-8-24-2N (white dimm slots)
55nm Palit gtx 260 sonic (216)
55nm EVGA gtx 260 superclocked (216)   both cards matched clocks in SLI
2x 250gb WD drives and 1x 500gb WD drive (No raid set up yet)
IDE connected DVD/burner (will upgrade to bluray once price drops)
Abit Wifi card in first pcie x1 slot  

USB wireless mouse and USB wired keyboard running out of front I/O port
Optic cable out
headset/mic in rear I/O,  Front speakers in Front I/O (Mic would freak out when plugged into front audio I/O)
5ft wifi antenna
24in Monitor pluged into first graphics card

Bios:
Performance mode is set to turbo
Memery profile is set to extreme profile 1 to activate the 1600mhz memory
all voltages are set to auto
all cpu features are set to default, nothing has been turned on or off.  

I have not changed anything besides the memory profile in the bios at this time.  I plan to overclock in the future but first had to make sure the board is stable for at least a month



Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 26, 2010, 05:46:31 pm
Thank you very much Spiffy G. for taking the time and effort to inform us about this, I at least appreciate it. You did not mention how you have configured C1E and other energy saving configurations, can you please chack?

Thanks again
Title: Re: GA-X58A-UD3R electrical noises
Post by: Spiffy G. on May 26, 2010, 06:09:47 pm
Thank you very much Spiffy G. for taking the time and effort to inform us about this, I at least appreciate it. You did not mention how you have configured C1E and other energy saving configurations, can you please chack?

Thanks again

I'm at work right now on lunch but as soon as i get home i will give you the full details.  I do know C1E is enabled.   I do not have any of the gigabyte phase engery saving applications active or even installed on my machine.  The only thing i installed off the disk was the driver package.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 26, 2010, 07:56:03 pm
guys, I don´t see the point in repeating the same message in the same topic in the same forum... at least do it in different forums so that the news is more spread and as soon as someone Googles this motherboard, these messages of dissapointment will appear..
I support it... probably a Wikipedia page dedicated for this issue...

I don't know if any user wants to buy a Toyota car if Toyota insists that their cars have no problem with Shell fuel and the engine will produce some funny noise with other manufacturer fuels because Toyota claimed other fuels are not good.

It looks like now it is the customer to be blamed for picking up the so-called wrong PSUs. Then, Gigabyte should publish a list of PSUs that they assure will work well with the X58 motherboard... but they don't... or Gigabyte dares not to do so because they know it's a design flaw, I guess.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 26, 2010, 07:57:09 pm
Duplicated post.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 26, 2010, 08:02:11 pm
i'm sorry you guys are having these troubles.  I guess i'm very lucky to have a x58a ud3r board that is completely silent. 
I hope you guys are able to resolve your issues.  Overall its a very nice board
Glad you've a silent board. Would you please share with us the PSU model that you're using? Thanks.

he already indicated that: Rosewill extreme 750watt PSU

Like I said before, this is more an issue of what the warranty really covers. Since the board is technically working fine then Gigabyte probably sees no point in resolving this noise issue and only learns from it through our complaints and tries to improve future boards or at least pay attention to it after design and first issues.. we are just test bunnies and I do not think this will be taken seriously, at least not with this board. All we can do is mention it in as many forums as possible to somewhat put a negative and unconfident view on Gigabyte, not much more
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 26, 2010, 08:14:52 pm
No, I dont agree. The manufacturer advertises that this board has all these features and makes no mention of the fact that you cannot use them for fear of having a screeching sound. So basically it is false advertising and therefore not sold as described.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 26, 2010, 08:17:30 pm
he already indicated that: Rosewill extreme 750watt PSU

Like I said before, this is more an issue of what the warranty really covers. Since the board is technically working fine then Gigabyte probably sees no point in resolving this noise issue and only learns from it through our complaints and tries to improve future boards or at least pay attention to it after design and first issues.. we are just test bunnies and I do not think this will be taken seriously, at least not with this board. All we can do is mention it in as many forums as possible to somewhat put a negative and unconfident view on Gigabyte, not much more
Sorry... I didn't note it before making the post. Some of the Gigabyte replies indicate that the customer to be blamed for picking up the wrong PSU. I try to get a list of PSU that the user claims not having the noise issue. So far the following is what I get:
[1] FSP Epsilon 600W
[2] Ultra X2 and X3 (from a Gigabyte moderator in other forum)
[3] Rosewill xtreme 750W

Unfortunately, three of them are not popular at my place and I can't have them.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 26, 2010, 08:18:39 pm
you have a point there Dark Mantis but I assure you that the Gigabyte support service does not take the bait and simply advices you to bring it to the dealer and in service they say, no problems found so how are we ever going to solve this?
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 26, 2010, 08:21:03 pm
No, I dont agree. The manufacturer advertises that this board has all these features and makes no mention of the fact that you cannot use them for fear of having a screeching sound. So basically it is false advertising and therefore not sold as described.
That's true. For example, a Ferrari is advertised to be able to run at 200km/h with TurboBoost, but when a customer claims that at 200km/h the car produces some kind of funny noise. Then, Ferrari claims that you should disable TurboBoost and cruise at 190km/h. Do you think this is the correct way of marketing?
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 26, 2010, 08:21:22 pm
he already indicated that: Rosewill extreme 750watt PSU

Like I said before, this is more an issue of what the warranty really covers. Since the board is technically working fine then Gigabyte probably sees no point in resolving this noise issue and only learns from it through our complaints and tries to improve future boards or at least pay attention to it after design and first issues.. we are just test bunnies and I do not think this will be taken seriously, at least not with this board. All we can do is mention it in as many forums as possible to somewhat put a negative and unconfident view on Gigabyte, not much more
Sorry... I didn't note it before making the post. Some of the Gigabyte replies indicate that the customer to be blamed for picking up the wrong PSU. I try to get a list of PSU that the user claims not having the noise issue. So far the following is what I get:
[1] FSP Epsilon 600W
[2] Ultra X2 and X3 (from a Gigabyte moderator in other forum)
[3] Rosewill xtreme 750W

Unfortunately, three of them are not popular at my place and I can't have them.

So in other words, for no noise problems produced by the PSU, the less popular and uncommonly sold, the better for Gigabyte boards..
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 26, 2010, 08:23:55 pm
There is always legal redress. The Office of Fair Trading and the Trading Standards Agency in the UK would be interested I am sure and they don't care how big the company is. We have plenty of occurances to quote.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 26, 2010, 08:24:25 pm
you have a point there Dark Mantis but I assure you that the Gigabyte support service does not take the bait and simply advices you to bring it to the dealer and in service they say, no problems found so how are we ever going to solve this?
At least Gigabyte should act more professionally like Toyota... If they keep hiding the fact and keep blaming the PSU as main culprit, then customers may keep on changing new PSUs and will not get the problem solved at the end.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Spiffy G. on May 26, 2010, 08:25:29 pm
he already indicated that: Rosewill extreme 750watt PSU

Like I said before, this is more an issue of what the warranty really covers. Since the board is technically working fine then Gigabyte probably sees no point in resolving this noise issue and only learns from it through our complaints and tries to improve future boards or at least pay attention to it after design and first issues.. we are just test bunnies and I do not think this will be taken seriously, at least not with this board. All we can do is mention it in as many forums as possible to somewhat put a negative and unconfident view on Gigabyte, not much more
Sorry... I didn't note it before making the post. Some of the Gigabyte replies indicate that the customer to be blamed for picking up the wrong PSU. I try to get a list of PSU that the user claims not having the noise issue. So far the following is what I get:
[1] FSP Epsilon 600W
[2] Ultra X2 and X3 (from a Gigabyte moderator in other forum)
[3] Rosewill xtreme 750W

Unfortunately, three of them are not popular at my place and I can't have them.

http://www.newegg.com/Product/Product.aspx?Item=N82E16817182069
This is the exact PSU that i'm using.  I bought mine back in 2007 and its still running strong.   Maybe you can find the differences between the different PSUs that work and dont work with this board.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 27, 2010, 01:02:40 am
i'm sorry you guys are having these troubles.  I guess i'm very lucky to have a x58a ud3r board that is completely silent. 

I hope you guys are able to resolve your issues.  Overall its a very nice board

Are you running Windows 7? I have W7 64 bit.
I have a feeling the noise might be OS related... I can't know for sure because I haven't had the time to test any other OS...
Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on May 27, 2010, 07:44:46 am
after some googling i found this:

-
anyone with this problem should go to gigatribe website and download and install the latest lan drivers,theyve just released new driver and its got rid of the noise my mother board was making,just uninstall ur lan driver and instal the new one and ittl be silent
-
yes i used to stop it by disabling c1e halt state but with this new lan driver i can enable it now and it dont squeal at all,before it used to make a high pitched interferance sound that drove u nuts, the boards been great since so id deffo checkout gigabytes website for there new audio and lan drivers
http://forums.overclockers.co.uk/showthread.php?p=14494226
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 27, 2010, 08:40:18 am
after some googling i found this:

-
anyone with this problem should go to gigatribe website and download and install the latest lan drivers,theyve just released new driver and its got rid of the noise my mother board was making,just uninstall ur lan driver and instal the new one and ittl be silent
-
yes i used to stop it by disabling c1e halt state but with this new lan driver i can enable it now and it dont squeal at all,before it used to make a high pitched interferance sound that drove u nuts, the boards been great since so id deffo checkout gigabytes website for there new audio and lan drivers
http://forums.overclockers.co.uk/showthread.php?p=14494226

Have you seen the date of publication of those comments??
Last one on 17th Jul 2009, 00:58 so that is like almost a year ago..
I have downloaded and installed only the latest drivers from the Gigabyte website and still have the noise problems so doesn´t work for me.. also if it was a software related issue, Gigabyte would have told me since I have presented this problem to the Gigabyte technical support service... maybe someone could try that other comment: ´Soon as you take the vcore off auto it stops, I figure its the voltage fluctuating so much that its causing some hum.´
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 27, 2010, 08:57:25 am
Are you running Windows 7? I have W7 64 bit.
I have a feeling the noise might be OS related... I can't know for sure because I haven't had the time to test any other OS...
Someone did claim that with Windows 7 and with C1E enabled, no noise was heard. Do you hv the same experience with Windows 7?
Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on May 27, 2010, 09:01:27 am
@jaicigy
yes i saw the date but just thought it could be worth trying.

maybe someone could try that other comment: ´Soon as you take the vcore off auto it stops, I figure its the voltage fluctuating so much that its causing some hum.´

hmmm, the reason of the sound could be the change of the shape of coils (some kind of micro vibrations) due to very frequent voltage changes

it was reported for some old mobos also: http://forum.giga-byte.co.uk/index.php/topic,794.msg4182.html#msg4182

if your mobo was in giga's service already then you should send it to service again until it will be fixed. they should change the coils or sth else in voltage regulator to solve it. pls keep us informed how it will end
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 27, 2010, 09:04:57 am
My Gigabyte board is up for sale and I have an ASUS P6X58D-E board now, no squealing, no high-pitching noises, nothing so let somebody else worry about that problem now..
still I do follow this topic to at least have a mind at ease if a solution comes along or the cause of the noise is found..
Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on May 27, 2010, 09:21:34 am
i see
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 27, 2010, 09:47:31 am
yes i used to stop it by disabling c1e halt state but with this new lan driver i can enable it now and it dont squeal at all,before it used to make a high pitched interferance sound that drove u nuts, the boards been great since so id deffo checkout gigabytes website for there new audio and lan drivers
http://forums.overclockers.co.uk/showthread.php?p=14494226

I can confirm that installing the latest LAN driver does not fix the noise problem. The high-pitch noise that kangoo was getting was probably coming from the LAN port area itself, in which case it makes sense that updating the LAN driver fixed his noise problem. But in this thread we are talking about a high-pitch noise coming from the CPU chokes area, and from the power supply - which are totally unrelated to the LAN port.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 27, 2010, 09:58:52 am
Just got another response from the Gigabyte support service and here is their point of view to deal with this problem:

Dear ...,

Since there are a lot of possibilities to cause noise issue that need further examination to see whether it is the component issue or the issue cause by the combination with other parts you use. This is the reason why we suggest you to contact your supplier to arrange RMA service. For the difference between these two revision, You can refer more to our online “Product Comparison”page where you can find detail by clicking here. From this page you can see that the spec is actually the same and the only difference is that Rev 2 supports on/off charge. For other minor components, sorry that we are not able to release other parts information in our system since those are confidential.

However, we still appreciate you providing us the link for reference and we will try to look into this issue.

Regards,
GIGABYTE TECHNOLOGY


Still no confirmation or solution indicated and they wil now try to look into the issue following weblinks and experiences of users.. what a dissappointing responsability

I just replied like this:

Hello,

I am getting more and more dissappointed with your handling problems and am quiet astonished that you will now follow up web links to look into the issue, instead of encouraging me and other users of the same motherboard to offer the board to service and have it thorougly checked so you can finally do something about it. How do you expect me to have faith now in Gigabyte products when you do not even take me seriously???

I just got my board back from service and as I expected, nothing done or even found as they state.. what am I deaf and stupid then???

Do not know what your sense of responsability and pride is to be part of Gigabyte but right now I would be ashamed for working for a company that takes problems and dissappointments of users so lightly and little seriously.

Awaiting your response, good day
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 27, 2010, 10:16:21 am
Good news everyone - after a few days of communicating with the Gigabyte warranty manager in Australia (who was extremely helpful), I can now say that Gigabyte is working on a fix to solve this noise problem.

When I brought my UD3R motherboard in 3 days ago for them to examine, Gigabyte staff finally confirmed that they could hear the noise.

Apparently, it was the first time that Gigabyte staff heard the noise coming from a X58A. In the past, people have RMA'd their noisy X58A motherboards, but Gigabyte staff could not hear the noise, because of 3 factors:
1) The technicians work in a room that is quite noisy, there are fans etc on all the time. Even I had a hard time hearing the noise when I was in their testing room. We had to put our ears right next to the area that was making the noise, in order to hear it. So it would have been easy for the technicians to miss the noise.
2) Some people simply cannot hear high-pitch noises well. Apparently the technicians in general are unlikely to hear high-pitch noises, because they have been exposed to noise all the time in their work environment, which makes them less likely to notice soft noises coming from a motherboard.
3) Gigabyte uses Windows Vista to test their motherboards, not the latest OS Windows 7.  It could be that the noise only occurs when running certain operating systems, and not when running Windows Vista.

Since the noise problem is now officially confirmed by Gigabyte, the research department in Gigabyte headquarters has been informed about the problem. Apparently the research team thinks that they can fix the noise, by tweaking the BIOS of the motherboards.

I've been told that Gigabyte will be working on a BIOS update to fix the noise problem on the UD3R Revision 1.0 first, then the UD7. These BIOS updates could be ready by next week. They will then gradually fix the BIOS of the remaining X58A motherboards.

Personally, I am not sure whether a BIOS update can fix this noise problem. From what I can see, it is a hardware issue - the chokes (black cubes near the CPU slot) vibrate when there are fluctuations in the CPU voltage, and the vibrations give off the noise. I'd be interested to see how a BIOS update can stop the vibrations from happening, without disrupting the efficient power management of the i7 CPU.

But at least we now know that Gigabyte is trying to fix the problem.

Please note that I am simply passing on information I got from discussions with Gigabyte, since there are many people out there who (like me) are upset by the noise, and would like to know any information about a possible fix. There is no guarantee that the problem will be fixed, until we see the BIOS updates and test them out. But at least there is some hope, for now.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 27, 2010, 10:17:09 am
My Gigabyte board is up for sale and I have an ASUS P6X58D-E board now, no squealing, no high-pitching noises, nothing so let somebody else worry about that problem now..
still I do follow this topic to at least have a mind at ease if a solution comes along or the cause of the noise is found..
Great! I'm going to buy one too... are you using Windows 7? Thanks.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 27, 2010, 10:20:06 am
My Gigabyte board is up for sale and I have an ASUS P6X58D-E board now, no squealing, no high-pitching noises, nothing so let somebody else worry about that problem now..
still I do follow this topic to at least have a mind at ease if a solution comes along or the cause of the noise is found..
Great! I'm going to buy one too... are you using Windows 7? Thanks.

Yep, Windows 7 - 64 bit, all updated and with the latest drivers.. it is a great mobo, I really recommend it and you can do the same as on the Gigabyte and more.. without the opera singer accompanying you..jeje  :D

Thanks dkslim for informing us about the recognition and confirmation by Gigabyte of this noise problem...
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 27, 2010, 10:22:14 am
By the way, for those people who are frustrated by the useless responses of Gigabyte Online Support - the staff at Gigabyte who really know about the problem and who really want to fix it, won't be the ones who read and answer your online questions. You won't get any satisfactory answer from them online, until they have been educated about how to deal with the noise problem. To get results, you need to find your local Gigabyte office, and talk to a senior technical staff there. If you submit your question through the normal channels on the Gigabyte website, you won't get anywhere.... as many of us on this thread have found out...
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 27, 2010, 10:25:57 am
Well dkslim, I just offered my mobo for checkup and service so it went to the Gigabyte office and they could not and/or did not want to do something about the noise issues so not really useful information... bad publicity widely spread is in this case I think the key.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 27, 2010, 10:44:18 am
Good news everyone - after a few days of communicating with the Gigabyte warranty manager in Australia (who was extremely helpful), I can now say that Gigabyte is working on a fix to solve this noise problem.
I really appreciate your effort!


Quote
When I brought my UD3R motherboard in 3 days ago for them to examine, Gigabyte staff finally confirmed that they could hear the noise.
Apparently, it was the first time that Gigabyte staff heard the noise coming from a X58A.
This is important achievement. Thus, must be highlighted.


Quote
In the past, people have RMA'd their noisy X58A motherboards, but Gigabyte staff could not hear the noise, because of 3 factors:
1) The technicians work in a room that is quite noisy, there are fans etc on all the time. Even I had a hard time hearing the noise when I was in their testing room. We had to put our ears right next to the area that was making the noise, in order to hear it. So it would have been easy for the technicians to miss the noise.
2) Some people simply cannot hear high-pitch noises well. Apparently the technicians in general are unlikely to hear high-pitch noises, because they have been exposed to noise all the time in their work environment, which makes them less likely to notice soft noises coming from a motherboard.
3) Gigabyte uses Windows Vista to test their motherboards, not the latest OS Windows 7.  It could be that the noise only occurs when running certain operating systems, and not when running Windows Vista.
Well... when customers complain about "noise", Gigabyte engineers should perform the test in quiet environment. They kept on asking us to confirm the noise if it's from motherboard. They claimed we didn't isolate well the noises within the motherboard, GPU, PSU, fans, etc., but in fact they all did not do that as well. Really shameful to those so-called Gigabyte well trained engineers.
By the way, a very experienced forumer in other forum claims that he doesn't hear the sound under Windows 7.


Quote
Since the noise problem is now officially confirmed by Gigabyte, the research department in Gigabyte headquarters has been informed about the problem. Apparently the research team thinks that they can fix the noise, by tweaking the BIOS of the motherboards.
Hopefully...


Quote
I've been told that Gigabyte will be working on a BIOS update to fix the noise problem on the UD3R Revision 1.0 first, then the UD7. These BIOS updates could be ready by next week. They will then gradually fix the BIOS of the remaining X58A motherboards.
They should fix all at the same time, especially UD3R because more customers use this board.


Quote
Personally, I am not sure whether a BIOS update can fix this noise problem. From what I can see, it is a hardware issue - the chokes (black cubes near the CPU slot) vibrate when there are fluctuations in the CPU voltage, and the vibrations give off the noise. I'd be interested to see how a BIOS update can stop the vibrations from happening, without disrupting the efficient power management of the i7 CPU.
I think it's possible to fix the problem with improved BIOS. The VRM is controlled by BIOS, I assume. At the moment, I think the BIOS is programmed in such a way whenever there is a change of computation demand, a command is issued to the VRM to change the voltage. In my opinion, the computation power required by some programs, for example, Google Chrome or Real Temp, quite fluctuates and hence they tend to induce the noise. Probably the BIOS can be modified to have a "hysteresis band" or "Schmitt trigger (http://en.wikipedia.org/wiki/Schmitt_trigger)" type of response, i.e. change of VRM will only be triggered if the changes of a computation power is more than a threshold value with hysteresis band. My explanation is bad I know and I'm sorry if you don't understand it. However, again, the real culprit should be a poor design of the VRM circuit (with poor dynamic transient performance).


Quote
Please note that I am simply passing on information I got from discussions with Gigabyte, since there are many people out there who (like me) are upset by the noise, and would like to know any information about a possible fix. There is no guarantee that the problem will be fixed, until we see the BIOS updates and test them out. But at least there is some hope, for now.
Hope is important!
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 27, 2010, 10:53:41 am
While waiting for the possible solution, we should keep on pressuring the Gigabyte to response to the problem...
Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on May 27, 2010, 11:23:50 am
Good news everyone - after a few days of communicating with the Gigabyte warranty manager in Australia (who was extremely helpful), I can now say that Gigabyte is working on a fix to solve this noise problem.

When I brought my UD3R motherboard in 3 days ago for them to examine, Gigabyte staff finally confirmed that they could hear the noise.

great news ! finally

Personally, I am not sure whether a BIOS update can fix this noise problem.

i also doubt

From what I can see, it is a hardware issue - the chokes (black cubes near the CPU slot) vibrate when there are fluctuations in the CPU voltage, and the vibrations give off the noise. I'd be interested to see how a BIOS update can stop the vibrations from happening, without disrupting the efficient power management of the i7 CPU.

yes, it's the choke issue most probably

By the way, for those people who are frustrated by the useless responses of Gigabyte Online Support - the staff at Gigabyte who really know about the problem and who really want to fix it, won't be the ones who read and answer your online questions. You won't get any satisfactory answer from them online, until they have been educated about how to deal with the noise problem.

let's hope it will happen very fast.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 27, 2010, 01:03:39 pm
Well dkslim, I just offered my mobo for checkup and service so it went to the Gigabyte office and they could not and/or did not want to do something about the noise issues so not really useful information... bad publicity widely spread is in this case I think the key.

Yes I read about your experience and their replies, and feel for you. I would be disappointed, upset, and angry as well, if I went to the trouble of sending my motherboard in, and discover they did not even try to find the problem. I had similar feelings when I RMA'd my UD3R the first 2 times, it was only the 3rd time when the warranty manager personally looked at the motherboard with me, and we located the noise together.

I am guessing that your Gigabyte office might not be as helpful, it really depends on who the warranty manager is. I was lucky the warranty manager in Melbourne was great. You could try to contact the Gigabyte office you sent it to, talk to the person in charge, and see what they say...

Otherwise, just wait for the BIOS update, at least the hard work has been done and Gigabyte is trying to do something about the noise now...
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 27, 2010, 01:08:52 pm
Well... when customers complain about "noise", Gigabyte engineers should perform the test in quiet environment. They kept on asking us to confirm the noise if it's from motherboard. They claimed we didn't isolate well the noises within the motherboard, GPU, PSU, fans, etc., but in fact they all did not do that as well. Really shameful to those so-called Gigabyte well trained engineers.
By the way, a very experienced forumer in other forum claims that he doesn't hear the sound under Windows 7.

I agree completely. I think Gigabyte should provide their engineers with quiet environments to perform tests. I'm sure the engineers would like that too.
I also agree that it's not nice, when Gigabyte accuses us of our components (PSU, GPU etc) causing the noise, when they haven't even properly tested the motherboard for the noise.
So there are improvements that can be made within Gigabyte warranty centres, for sure. I hope it improves in future...
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 27, 2010, 01:09:29 pm
Well dkslim, I just offered my mobo for checkup and service so it went to the Gigabyte office and they could not and/or did not want to do something about the noise issues so not really useful information... bad publicity widely spread is in this case I think the key.

Yes I read about your experience and their replies, and feel for you. I would be disappointed, upset, and angry as well, if I went to the trouble of sending my motherboard in, and discover they did not even try to find the problem. I had similar feelings when I RMA'd my UD3R the first 2 times, it was only the 3rd time when the warranty manager personally looked at the motherboard with me, and we located the noise together.

I am guessing that your Gigabyte office might not be as helpful, it really depends on who the warranty manager is. I was lucky the warranty manager in Melbourne was great. You could try to contact the Gigabyte office you sent it to, talk to the person in charge, and see what they say...

Otherwise, just wait for the BIOS update, at least the hard work has been done and Gigabyte is trying to do something about the noise now...

Thanks for your motivating words but like I said before, I am not going to spend more time and effort in it since I use now an ASUS P6X58D-E board without any problems..
I just hope the new BIOS comes out soon and the noise problems are really solved with that new BIOS but frankly I doubt that a hardware issue is solved by software but that is my opinion .. still, I will keep track of every info that comes up about this topic
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 27, 2010, 01:11:03 pm
Someone did claim that with Windows 7 and with C1E enabled, no noise was heard. Do you hv the same experience with Windows 7?

It's the opposite for me, I used Windows 7 (64 bit) and with C1E enabled and voltage set on Auto, I heard the noise.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 27, 2010, 01:22:05 pm
I just hope the new BIOS comes out soon and the noise problems are really solved with that new BIOS but frankly I doubt that a hardware issue is solved by software but that is my opinion .. still, I will keep track of every info that comes up about this topic
I agree. If it is a hardware issue (which I believe it's the problem encountered by the board at the moment), then it will be very hard to completely eliminate the problem.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 27, 2010, 01:25:41 pm
I remember you told me before that you found out Gigabyte technicians use Coolermaster PSUs to power the Gigabyte motherboard and they did not hear the sound. Now I understand why they didn't hear the noise. I think, if we use Coolermaster PSU, we will also hear the similar noise.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 27, 2010, 01:25:52 pm
I just hope the new BIOS comes out soon and the noise problems are really solved with that new BIOS but frankly I doubt that a hardware issue is solved by software but that is my opinion .. still, I will keep track of every info that comes up about this topic
I agree. If it is a hardware issue (which I believe it's the problem encountered by the board at the moment), then it will be very hard to completely eliminate the problem.

I think they might find a way to make the noise less (annoying) but not making it dissappear completely or solve it as if it never existed so I do not have too much faith in the new BIOS and the magic it will do.. but eh.. let´s be positive and let Gigabyte engineers find the magic potion..
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 27, 2010, 04:50:59 pm
I remember you told me before that you found out Gigabyte technicians use Coolermaster PSUs to power the Gigabyte motherboard and they did not hear the sound. Now I understand why they didn't hear the noise. I think, if we use Coolermaster PSU, we will also hear the similar noise.

Yes that's right, the Gigabyte technicians use Coolermaster power supplies to test their motherboards. Saw it first-hand.
But remember, there are 2 types of noises.... 1) noise coming from the motherboard (this one you will hear, regardless of what power supply you use), and 2) noise coming from the power supply but caused by feedback from the motherboard (this one, I was told by the Gigabyte guy, you can't hear from the Coolermaster power supplies). So the Coolermaster power supply is useful for stopping only the 2nd type of noise. I personally have not tried a Coolermaster yet, because I have read reviews on the net about Coolermaster fans spinning too fast (so not silent enough) and also criticisms about them making whining/squealing noises.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 27, 2010, 04:53:01 pm
I think they might find a way to make the noise less (annoying) but not making it dissappear completely or solve it as if it never existed so I do not have too much faith in the new BIOS and the magic it will do.. but eh.. let´s be positive and let Gigabyte engineers find the magic potion..

Yes, I think we all share the same view, as I said before I still think it's mainly a hardware issue. But we are not engineers, we might be wrong, let's just see what happens when the new BIOS is released.

Let's not forget that Gigabyte is now trying to do something about it (rather than ignore it), so that's already something positive. They have my support at the moment.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 27, 2010, 05:23:17 pm
I think they might find a way to make the noise less (annoying) but not making it dissappear completely or solve it as if it never existed so I do not have too much faith in the new BIOS and the magic it will do.. but eh.. let´s be positive and let Gigabyte engineers find the magic potion..

Yes, I think we all share the same view, as I said before I still think it's mainly a hardware issue. But we are not engineers, we might be wrong, let's just see what happens when the new BIOS is released.

Let's not forget that Gigabyte is now trying to do something about it (rather than ignore it), so that's already something positive. They have my support at the moment.

Don´t kid yourself or be naieve.. Gigabyte is simply trying to find a temporary solution to shut everybody up (or until everybody upgrades to a newer board I guess) and yes.. maybe it can be made less with software but I am convinced that it is a hardware issue and they can only solve it by probably making the boards with better quality parts and testing them more thorougly.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 27, 2010, 05:59:12 pm
You might have noticed that runn3R has been conspicuous by his absence all through this thread! I agree with jaicigy they are just trying to keep everybody quiet while they sweep it under the carpet.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 27, 2010, 06:04:45 pm
they are just trying to keep everybody quiet while they sweep it under the carpet.

Let´s just say I know how the game works. I´ve worked in a service center giving support to customers of a different brand and have had to dissappoint many customers, only be able to give them these time winning and undefinitive solutions... really stressy and energy consuming.. ???
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 27, 2010, 06:51:06 pm
I found out my posts have been edited! I can't believe Gigabyte will do this thing... shameful...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 27, 2010, 08:44:32 pm
Hi onemilimeter
I did pm you about it at the time and to let you know, mine was also altered. I take it that it was runn3R(as moderator) who did it but didn't want to come on the thread and say so.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 27, 2010, 10:01:12 pm
Hi onemilimeter
I did pm you about it at the time and to let you know, mine was also altered. I take it that it was runn3R(as moderator) who did it but didn't want to come on the thread and say so.
What they did will only make customers to be more angry!
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 28, 2010, 01:45:43 am
I found out my posts have been edited! I can't believe Gigabyte will do this thing... shameful...

I noticed that too. In my opinion, Gigabyte should not be editing genuine posts from genuine customers... that leads to all sorts of problems...
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on May 28, 2010, 08:52:13 am
You might have noticed that runn3R has been conspicuous by his absence all through this thread! I agree with jaicigy they are just trying to keep everybody quiet while they sweep it under the carpet.

Don't worry. I am watching this thread for some time and informed HQ about it already. They are working in this.
Nobody is trying to sweep the problem under the carpet. Such long time to confirm the problem was due to:

(...) Gigabyte RMA engineers could not hear the noise, because of 3 factors:
1) The technicians work in a room that is quite noisy, there are fans etc on all the time. Even I had a hard time hearing the noise when I was in their testing room. We had to put our ears right next to the area that was making the noise, in order to hear it. So it would have been easy for the technicians to miss the noise.
2) Some people simply cannot hear high-pitch noises well. Apparently the technicians in general are unlikely to hear high-pitch noises, because they have been exposed to noise all the time in their work environment, which makes them less likely to notice soft noises coming from a motherboard.
3) Gigabyte uses Windows Vista to test their motherboards, not the latest OS Windows 7.  It could be that the noise only occurs when running certain operating systems, and not when running Windows Vista. (...)
and:
(...) Gigabyte technicians use Coolermaster PSUs to power the Gigabyte motherboard and they did not hear the sound. Now I understand why they didn't hear the noise.

P.S.
I found out my posts have been edited! I can't believe Gigabyte will do this thing... shameful...

I noticed that too. In my opinion, Gigabyte should not be editing genuine posts from genuine customers... that leads to all sorts of problems...

Yes I did edit your posts by lowering your extremely big fonts of your "campaign". We can't support such pro-competition posts ;). Please mind I have not changed it's contents, not a single word been changed.
Mates don't forget it's a Gigabyte forum ...
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 28, 2010, 08:55:16 am
anybody any idea when the new BIOS version wil come out??
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 28, 2010, 08:57:57 am
anybody any idea when the new BIOS version wil come out??

Gigabyte said maybe next week, but, no official deadline for release of course.
The description of the next BIOS probably won't say much, but it will try to address the noise issue.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 28, 2010, 09:00:56 am
Don't worry. I am watching this thread for some time and informed HQ about it already. They are working in this.

Thanks for confirming that HQ is now working on this :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 28, 2010, 09:01:23 am
Gigabyte said maybe next week, but, no official deadline for release of course.
The description of the next BIOS probably won't say much, but it will try to address the noise issue.
[/quote]

What I find very weird is that Gigabyte indicates that the only difference between rev. 1.0 and rev. 2.0 of this board  is that rev. 2.0 also supports the AI Charger.. but this is an application that can also be downloaded for the rev. 1.0 from the website so not really clear..
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 28, 2010, 09:04:00 am
What I find very weird is that Gigabyte indicates that the only difference between rev. 1.0 and rev. 2.0 of this board  is that rev. 2.0 also supports the AI Charger.. but this is an application that can also be downloaded for the rev. 1.0 from the website so not really clear..

From what I know, there are more changes to the Rev 2.0 than that:
1) 4 extra power phases (the black cubes next to the CPU);
2) Improved heatsink;
3) Different BIOS set-out;
4) Red USB super charger for iphone etc.

They don't say these things on their webpage, but you can see these changes when you have used both the Rev 1.0 and Rev 2.0.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 28, 2010, 09:05:54 am
What I find very weird is that Gigabyte indicates that the only difference between rev. 1.0 and rev. 2.0 of this board  is that rev. 2.0 also supports the AI Charger.. but this is an application that can also be downloaded for the rev. 1.0 from the website so not really clear..

From what I know, there are more changes to the Rev 2.0 than that:
1) 4 extra power phases (the black cubes next to the CPU);
2) Improved heatsink;
3) Different BIOS set-out;
4) Red USB super charger for iphone etc.

They don't say these things on their webpage, but you can see these changes when you have used both the Rev 1.0 and Rev 2.0.

ok, thanks.. how do you know by the way, especially point 2 and 3?
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 28, 2010, 09:06:07 am
Wow.. I've just been promoted to "Jr. Member" on this forum...  :D
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 28, 2010, 09:07:57 am
Wow.. I've just been promoted to "Jr. Member" on this forum...  :D

congrats.. I hope you make us proud and in your next meeting with the Gigabyte staff you fight for our right.. of an flawless working board.. ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 28, 2010, 09:08:06 am
What I find very weird is that Gigabyte indicates that the only difference between rev. 1.0 and rev. 2.0 of this board  is that rev. 2.0 also supports the AI Charger.. but this is an application that can also be downloaded for the rev. 1.0 from the website so not really clear..

From what I know, there are more changes to the Rev 2.0 than that:
1) 4 extra power phases (the black cubes next to the CPU);
2) Improved heatsink;
3) Different BIOS set-out;
4) Red USB super charger for iphone etc.

They don't say these things on their webpage, but you can see these changes when you have used both the Rev 1.0 and Rev 2.0.

ok, thanks.. how do you know by the way, especially point 2 and 3?

Point 2 - the Gigabyte warranty manager I spoke to, told me (obviously I couldn't see it myself because taking the Gigabyte top-plate off to examine the heatsink would void warranty);
Point 3 - I have fiddled with the BIOS of both Rev 1.0 and Rev 2.0 motherboards, remember I have got my UD3R replaced a few times...
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 28, 2010, 09:10:38 am
congrats.. I hope you make us proud and in your next meeting with the Gigabyte staff you fight for our right.. of an flawless working board.. ;D

Thanks  ;) I'll try my best!...
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 28, 2010, 09:11:55 am
congrats.. I hope you make us proud and in your next meeting with the Gigabyte staff you fight for our right.. of an flawless working board.. ;D

Thanks  ;) I'll try my best!...

I know you will. for your own sake and ease of mind too I guess.. 8)
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on May 28, 2010, 09:56:38 am
Don't worry. I am watching this thread for some time and informed HQ about it already. They are working in this.

Thanks for confirming that HQ is now working on this :)

You're welcome :)

Wow.. I've just been promoted to "Jr. Member" on this forum...  :D

congrats.. I hope you make us proud and in your next meeting with the Gigabyte staff you fight for our right.. of an flawless working board.. ;D

Hi dkslim
It's because you passed 50 posts

Hi jaicigy
Now it's time for you ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 28, 2010, 09:59:20 am
Nice to see you here runn3R! Even if it is turning out to be a bit of a marathon.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 28, 2010, 12:16:42 pm
Quote from: jaicigy
What I find very weird is that Gigabyte indicates that the only difference between rev. 1.0 and rev. 2.0 of this board  is that rev. 2.0 also supports the AI Charger.. but this is an application that can also be downloaded for the rev. 1.0 from the website so not really clear..
That's true. I bought a GA-X58A-UD3R and there is a software related to ON/OFF charge in the CD that came along with motherboard. I think the biggest difference between the rev. 1.0 and rev. 2.0 is the voltage regulation module (VRM) and obviously it's been improved to have more number of phases. Again, why Gigabyte wants to hide this fact because everyone can see the difference immediately. If there is nothing wrong with the VRM of the rev. 1.0, I don't think Gigabyte will spend the extra time and money to upgrade the VRM. I believe the improved VRM is to address some issues which are encountered earlier by customers and not the "acoustic noise" issue raised recently by dslkim in March 2010.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Omoronovo on May 28, 2010, 12:58:38 pm
The default "Performance enhance" state in the bios is set to "Turbo" or "Extreme". The noise disappears when I set mine to standard, and this has been the same case now with three boards. Try it to see if it fixes the problem for you guys.

(As a side note: This may also be why the guys who are overclocking don't get this issue, as "Turbo" and "Extreme" settings don't work at very high speeds, and so it's usually changed to Standard anyway).
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 28, 2010, 02:01:14 pm
Well, maybe we are getting somewhere now.. good thing we finally are communicating more closely and trying different settings and info out so we find the pefect settings under the circumstances until maybe we have to start over again after the new BIOS update but still.. I like it to hear different points of view and opinions and not only nagging and critisizing since that is getting us nowhere..  ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on May 29, 2010, 12:27:32 am
Has anyone flashed rev 2.0 bios to rev 1.0?? I was going to flash the rev 2.0 bios to my rev 1.0 board to see if the noise goes away. Is the rev 2.0 making that same noise??
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 29, 2010, 12:32:55 am
I don´t know if that is recommendable to flash a board with a firmware addressed for a different rev. board. If it was exchangable, I am sure Gigabyte would have uploaded the firmware for rev. 2.0 as well as for 1.0 so it might be risky..

There is someone in this topic that has a rev. 2.0 board and he still has the noises so still no improvement on that, maybe that holy new firmware that might come out soon for rev. 1.0
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on May 29, 2010, 12:38:36 am
Since X58A motherboard has dual BIOS, it should be no problem for EliteComputerBuild to flash Rev. 2.0 BIOS into Rev. 1.0 board.
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on May 29, 2010, 12:40:00 am
Since I have 2 of these boards I am going to flash it for the hell of it to see if anything improves. I will get back to you shortly.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 29, 2010, 12:40:53 am
and what is the use of it? It only gives support to AI Charger and the noises are still there so I do not see the point of it..
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on May 29, 2010, 12:41:57 am
Also the fact that they gave the rev 2 a better power phase angers me. Yes it is a better improvement. We should be able to send our boards back and get rev. 2
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on May 29, 2010, 12:45:22 am
Oh and I have bios F6b in my other board and I have 0 noise issues, with f5 bios it made noise. On the board I use everyday I have the noise even with bios F6b
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 29, 2010, 12:45:54 am
Also the fact that they gave the rev 2 a better power phase angers me. Yes it is a better improvement. We should be able to send our boards back and get rev. 2

We are dicussing the noises issue here, not the right to have a newer and improved power phased board.. until somebody confirms that the noise problems are 100% solved with the new rev. 2.0 boards I do not see the point of it..
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 29, 2010, 12:47:03 am
Oh and I have bios F6b in my other board and I have 0 noise issues, with f5 bios it made noise. On the board I use everyday I have the noise even with bios F6b

Interesting.. tell us about the hardware installed on both systems and maybe we learn something..
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on May 29, 2010, 12:53:15 am
The hardware on my other board that makes 0 noise is:

i7 920
G.Skill Ripjaws 1600 6GB
XFX 5770 XXX
Thermaltake 850 watt Modular PSU
2 WD RE3 Hard drives in Raid 0

I was told its certian PSU's that makes the MB be noisy. Could be true as I didnt try that PSU in my other rig I am using now.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 29, 2010, 12:54:59 am
The hardware on my other board that makes 0 noise is:

i7 920
G.Skill Ripjaws 1600 6GB
XFX 5770 XXX
Thermaltake 850 watt Modular PSU
2 WD RE3 Hard drives in Raid 0

I was told its certian PSU's that makes the MB be noisy. Could be true as I didnt try that PSU in my other rig I am using now.

Yes, that is then the first thing I would try, exchange the PSUs.. I am curious about results..
By the way, are the BIOS settings the same or is there any difference? Please check every setting
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 29, 2010, 09:46:08 am
The hardware on my other board that makes 0 noise is:

i7 920
G.Skill Ripjaws 1600 6GB
XFX 5770 XXX
Thermaltake 850 watt Modular PSU
2 WD RE3 Hard drives in Raid 0

I was told its certian PSU's that makes the MB be noisy. Could be true as I didnt try that PSU in my other rig I am using now.

And what was the hardware relating to your other board the one that does make a noise? Could you try swapping the boards over to see if that makes any difference?
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 29, 2010, 10:38:16 am
I was told its certian PSU's that makes the MB be noisy. Could be true as I didnt try that PSU in my other rig I am using now.

I can confirm that this is wrong. The motherboard, if it makes the noise from the CPU chokes area, will make the noise regardless of what PSU you plug to it.

However, if you're talking about noise coming from the power supply due to feedback from the motherboard - yes, that noise can be louder or softer depending on how sensitive your particular power supply is. The sensitivity of the power supply depends on how well glued the components are inside - if they are glued thoroughly they won't make the noise, if there are loose parts they will vibrate and create the noise.
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on May 29, 2010, 03:42:40 pm
Update, I switched power supplies and the noise is still the same. So no the PSU is not the problem. Oh well I plan to get the Asus R3E. Much better board.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 29, 2010, 07:27:02 pm
Update, I switched power supplies and the noise is still the same. So no the PSU is not the problem. Oh well I plan to get the Asus R3E. Much better board.

thanks for trying..  :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 31, 2010, 08:40:16 am
I just got response from Gigabyte service and got a link for this BETA version for the BIOS for this board:

http://ggts.gigabyte.eu/FileList/928321/x58aud3r.rar

As I stated before, I do not have the board anymore so maybe someone else can test it.

Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on May 31, 2010, 10:00:23 am
Has anyone flashed rev 2.0 bios to rev 1.0?? I was going to flash the rev 2.0 bios to my rev 1.0 board to see if the noise goes away. Is the rev 2.0 making that same noise??

i wouldn't do it. you will kill your mb probably. better try with new beta bios which jaicigy received

thanks jaicigy for pushing gigabyte for so long, i admire your patience and persistence
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 31, 2010, 10:11:55 am
I just checked the download section of this board on the official Gigabyte website and the BETA version is not yet available for download.
Even though this board has two BIOS chips I would not risk it to upgrade to BIOS for Revision 2.0 since if something goes wrong you probably will not have any warranty on the board anymore since this flashing of the BIOS to rev.2.0 BIOS version is not recommended by Gigabyte and done at your own risk. I think it is wiser to try first the BETA version I just presented and work from there..
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on May 31, 2010, 10:32:47 am
Yes I would have to agree with jaicigy, if you start messing with the bios revisions that are not specifally for that board you will lose your warranty.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on May 31, 2010, 11:11:03 am
so, who is the first volunteer to try this BETA version on his screaming board ??  :-X
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on May 31, 2010, 01:52:23 pm
Whenever you update BIOS, the computer checks whether the BIOS is compatible with the motherboard first - if it's not, it will not proceed. So you should be safe flashing BIOS.

But since this BIOS is F6beta, it is most likely for the Rev 1.0 only (as the latest official Rev 1.0 BIOS is F5, it's a logical progression).
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on June 01, 2010, 09:31:15 am
no one has tested it yet???  ???
Come on.. everybody is nagging and complaining and when a possible solution comes along no one will even try it and offer feedback on it... I do not have my Gigabyte mobo anymore ontherwise I had already given clear feedback on this issue..
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 01, 2010, 09:52:48 am
I just got response from Gigabyte service and got a link for this BETA version for the BIOS for this board:

http://ggts.gigabyte.eu/FileList/928321/x58aud3r.rar

As I stated before, I do not have the board anymore so maybe someone else can test it.

This is special bios F6i for GA-X58A-UD3R Rev 1.0 which has been prepared after I reported this issue to HQ. Anyone having the noise please check with this bios and feedback results. Thanks
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 01, 2010, 11:16:20 am
I can't understand why no one has loaded this bios update yet. runn3R is there any sign of an update for the X58A-UD7 yet?
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 01, 2010, 11:50:34 am
Hi Dark Mantis

As most of complains were about X58-UD3R 1.0 that's why I gave the highest priority for this model.
We need to have confirmation that this solution works, then will follow with other revisions and models.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on June 01, 2010, 11:53:39 am
Hi Dark Mantis

As most of complains were about X58-UD3R 1.0 that's why I gave the highest priority for this model.
We need to have confirmation that this solution works, then will follow with other revisions and models.

Really dissappointing that nobody tests the BETA BIOS out..
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 01, 2010, 02:17:37 pm
This is special bios F6i for GA-X58A-UD3R Rev 1.0 which has been prepared after I reported this issue to HQ. Anyone having the noise please check with this bios and feedback results. Thanks
Just back from holiday. Please let me know what are the tools required to flash one of the dual bios. I will try the "new" bios...
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 01, 2010, 02:35:29 pm
Hi onemilimeter

Please upgrade the bios using Q-Flash utility embedded inside our bios setup, see the guide at:
http://www.giga-byte.co.uk/FileList/NewTech/old_motherboard_newtech/flashbios_qflash.pdf
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 01, 2010, 02:56:24 pm
Hi onemilimeter

Please upgrade the bios using Q-Flash utility embedded inside our bios setup, see the guide at:
http://www.giga-byte.co.uk/FileList/NewTech/old_motherboard_newtech/flashbios_qflash.pdf
Thanks. My system does not have a floppy drive. My HDD is not in FAT32 format. So, the only option I have is to flash from USB. I tried but I can't see the USB in the Q-flash window. Pls advise. Thanks.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 01, 2010, 03:13:26 pm
Hi
 You need to have the USB drive formatted to Fat 16 or 32 and have the unzipped file on the boot sector. The drive must be inserted before booting up.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 01, 2010, 03:31:30 pm
Hi
 You need to have the USB drive formatted to Fat 16 or 32 and have the unzipped file on the boot sector. The drive must be inserted before booting up.
The flash drive appeared as HDD1-0...
I flashed the bios to F6i...
Will update the outcomes in another 10~15 mins...
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 01, 2010, 03:57:26 pm
My earlier problem:
1) [From Windows Welcome screen until Windows XP is fully loaded] Acoustic noise: "squealing" noise
2) [After Windows XP is fully loaded and if Google Chrome (plus some other programs, e.g. Real Temp) is loaded] Acoustic noise: constant "high-pitch" noise

Here's preliminary experience with the BIOS version F6i. After the BIOS is flased to version F6i, I did "Load Optimized Default", then restart the system. I did NOT hear the acoustic noises described in (1) and (2) above!

Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 01, 2010, 04:00:36 pm
Well at least it SOUNDS hopeful!
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 01, 2010, 04:00:46 pm
After a careful check with the BIOS (with "Load Optimized Default"), I find out that the "initial" layout of MB Intelligent Tweaker (M.I.T) is different from F5. A quick check shows that with default setting, the "C1E" is enabled, while "C3/C6/C7 State Support" is disabled.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 01, 2010, 04:01:52 pm
Well at least it SOUNDS hopeful!
Not to be happy too early... I found something weird... I'm confirming it now before posting... wait... :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 01, 2010, 04:05:01 pm
A further check (with Google Chrome and Real Time activated), I do not hear the acoustic noise I heard when the board is loaded with F5.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 01, 2010, 04:12:47 pm
The following image of ET6 was captured when the system is idle (with F6i BIOS).
As you can see, the CPU voltage is 1.200V. Do you smell anything fishy here?
Yes... I did. With F5, when the system is idle, the ET6 reported a CPU voltage of 0.928V. And, if you read my FIRST post (http://forum.giga-byte.co.uk/index.php/topic,1426.msg8778.html#msg8778) in this thread, you will find out that my system with F5 also did not emit any noise at 1.200V.
What do you think now?

(http://www.upload3r.com/serve/010610/1275404881.png)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Stealth on June 01, 2010, 04:16:01 pm
I installed the F6i beta bios yesterday and while they are quieter and less frequent, I still experience the noises. The noises usually occur during network copying, although other tasks will cause them as well. I set all the voltages to normal instead of auto in the BIOS.

I have not tried loading from optimized defaults; I will do that tonight and report back.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 01, 2010, 04:21:46 pm
More to be revealed...

As mentioned earlier, with the default setting of F6i, the C1E is enabled in the BIOS.

I open the Settings of Real Temp v3.4 (see the first image below) and found out that the C1E is unchecked!!!

Guess what after I checked the C1E in the Real Temp... the "high-pitch" noise is back!!! The noise is as annoying as when the board is loaded with F5.

(http://www.upload3r.com/serve/010610/1275404849.png)


After the C1E in the Real Temp is checked, the CPU voltage goes back to 0.928V...

(http://www.upload3r.com/serve/010610/1275405606.png)



I guess, although the C1E is seen to be enabled in default F6i BIOS, Gigabyte has actually "disabled" the C1E in the coding, and make (or fool) us "to think" that it's enabled. It's really S-H-I-T! Wasting our time with this stupid trick!!!

Hi Dark Mantis, I recall one of your earlier posts (http://forum.giga-byte.co.uk/index.php/topic,1426.msg8890.html#msg8890). Do you think Office of Fair Trading and the Trading Standards Agency in the UK is interested about this? I think this F6i is not an attempt to fix the customer problem, but an attempt to cheat the customer.

Gigabyte... Pls stop fooling the customers again and again with all sort of stupid replies and the latest one -- the crappy F6i BIOS !!!
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on June 01, 2010, 09:08:13 pm
Here is an update, I returned my X58A-UD3R and got a R3E. Screw Gigabyte as there fix is just a cover up to fool us. I noticed that trick also. That takes real nerve to do that. I will never buy another Gigabyte product again.
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on June 01, 2010, 09:44:44 pm
Well, well, well... what a shame that it all has to be this way but this case.. you brought it on yourself Ggabyte..  ???
..am glad I got rid of my Gigabyte board and got an ASUS P6X58D-E that has not let me down once...  ::)
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on June 01, 2010, 10:14:28 pm
I am going to have a site up and running in a week about this issue, Be prepare Gigabyte..
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 01, 2010, 10:27:55 pm
Pls kindly note that the F6i is recommended officially by Gigabyte as follows:

(http://www.upload3r.com/serve/010610/1275427428.png)
Title: Re: GA-X58A-UD3R electrical noises
Post by: mano on June 02, 2010, 01:49:55 am
Hi everyone, I also have a GA-X58A-UD3R Rev. 1.0 which is annoingly noisy.

Has anyone tried to connect the hd-audio frontpanel of the case and listened with some headphones?
It seems that the high frequent signal jumps over to some audio lanes, so the mebranes of the headphone are vibrating in the same frequency as the noise creating parts around the CPU.
The routing of the cables to the front panel has no influence on this phenomenon.

So wearing headphones is no option to silence the board.  ;)

Can anyone confirm this?

I use an Enermax MODU87+ 700W, which is noiseless (except for the fan).

Btw:
I search alternatives, so the ASUS P6X58D-E seems a good choice, as many of you mentioned it before.
Has anyone substituted his GA-X58A-UD3R with an ASRock X58 Extreme3 and can confirm the electrical noiselessness of this board?
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on June 02, 2010, 07:16:53 am
As there is already some discussion about the beta BIOS, I might as well share my experience with it too.

I was given a beta BIOS update as well from Gigabyte, to test out. When I flashed it, the noise coming from the motherboard was greatly reduced (the volume of the noise decreased by about 90%). However, I have a voltage monitoring program, that tells me how much voltage the CPU is using. I immediately noticed that after the flashing of the BIOS, the CPU voltage didn't throttle down as much... it either remained at 1.26V (the max), or lowered itself down to 0.93V (the min), and the voltage changed very slowly. Previously the voltage would go up and down quite dynamically and quickly.

I found this interesting... so I tried disabling C1E, to see what happens. And there was no difference. I then realised, that what I was observing, might be simply EIST at work (EIST throttles down voltage like C1E, but in big steps and not so dynamically).

So I then turned C1E "on", and EIST "off"... and then saw that the CPU vcore voltage was constantly at 1.26V. Wow. C1E is supposed to adjust CPU vcore all the time - it no longer does that with the new BIOS.

This means that the new BIOS simply disables C1E, even when you have it set as "on" in BIOS. It's not really a fix to the noise problem - it disables the C1E feature, without you knowing, to avoid the noise.

Whether this is intentional or not, I don't know. But let's give Gigabyte a chance to respond to this... it is still beta, after all.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 02, 2010, 12:08:33 pm
I am going to have a site up and running in a week about this issue, Be prepare Gigabyte..
Please let us know once the site is up. I guess many will be interested... Thanks.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 02, 2010, 12:19:36 pm
Yes I would also be interested in it. Even though my board is a X58A-UD7 I have a noise on mine similar but low frequency.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 03, 2010, 12:50:39 pm
I just got response from Gigabyte service and got a link for this BETA version for the BIOS for this board:

http://ggts.gigabyte.eu/FileList/928321/x58aud3r.rar

As I stated before, I do not have the board anymore so maybe someone else can test it.

This is special bios F6i for GA-X58A-UD3R Rev 1.0 which has been prepared after I reported this issue to HQ. Anyone having the noise please check with this bios and feedback results. Thanks

Well... few forumers had tested and shared their feedback here but Gigabyte or moderators of this Gigabyte Official Forum again seem to ignore and do not give any comment. This problem has been raised since 3rd March 2010? How long does Gigabyte want to hide? Please be professional...  
Title: Re: GA-X58A-UD3R electrical noises
Post by: videodriver2 on June 03, 2010, 03:18:35 pm
I  have a GA-X58-UD3R rev1.6  with the high pitched electrical noises.It was extremely noticable when capturing uncompressed High Def Video. The board was returned and replaced with a new one by my retailer. When I re-installed it the sounds were still there. I have had no other
problems apart from the above. It appears to becoming from the solid state capacitors at the back of the IO panel inputs under the aluminium cooling baffles. The solution for me was to go into the Advanced CPU settings in the bios and change the Vcore voltage setting from Auto and set it manually to 1.2  With it on this setting the problem disappeared and I didn't need any of the other work arounds,ie disable EIST etc.
Many thanks to all on the forum who provided me with alternatives to try and I hope this post is helpfull.
Regards
Videodriver
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on June 04, 2010, 07:51:05 am
I just got this answer from Gigabyte support service, including another BIOS update:

Dear ...,

WE've change this C1E option in BIOS and this is latest BIOS to fix this issue, please try to update it and test again.

http://ggts.gigabyte.eu/FileList/929252/x58aud3r.fva

Regards,
GIGABYTE TECHNOLOGY


Any changes/improvements?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 04, 2010, 10:46:00 am
When they say "changed" I expect they just mean removed so that you cant get at it and therefore can't play ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 04, 2010, 11:07:33 am
When they say "changed" I expect they just mean removed so that you cant get at it and therefore can't play ;D
Yes... I share the same view...
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on June 04, 2010, 11:09:22 am
When they say "changed" I expect they just mean removed so that you cant get at it and therefore can't play ;D

but did you test it out yet, or you onemilimeter ?
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 04, 2010, 11:41:44 am
Hi onemilimeter

I have passed the feedback received from tests of bios F6i to HQ already and that's why new bios FVA was prepared (received by jaicigy). Anyway HQ is still working on this.

P.S. Although the issue is discussed since March but it has been duplicated last week in Australian Gigabyte RMA center as dkslim informed (http://forum.giga-byte.co.uk/index.php/topic,1426.msg8914.html#msg8914) (thanks for his efforts!).
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 04, 2010, 01:22:27 pm


When they say "changed" I expect they just mean removed so that you cant get at it and therefore can't play ;D

but did you test it out yet, or you onemilimeter ?

I would but my board is the UD7 so no chance to update bios yet.
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on June 04, 2010, 02:56:27 pm
Hmmm I tried this bios Fva in my board that has no whine just to see what was changed, I have my CPU clocked at 3.6GHz but CPU Z shows it at 2.8GHz and under system properties it shows 3.6GHz.. When I flash back to F6b cpu z shows it as 3.6GHz. Very odd with these tricks GIGABYTE got up there sleves.. That Bios is worthless..

Even uder cpu load it wont bump up to 3.6GHz.

Please note that cpu z shows the multi at 17 when the bios shows 20 with turbo boost enabled making it 21, whatever Gigabyte did with this bios its surely messed up where cpu z dont read right.

The voltage also dont go past 1.040v, very odd.. All the power saving features in the bios have been disabled aswell and still no change.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 04, 2010, 03:31:22 pm
It sounds to me as if what the bios reports and what it is actually set to are two different things! Sounds fishy.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 04, 2010, 03:49:35 pm
Hi All

I have just received  bios ver. FVB (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD3R_1_FVB.zip). Please try it and feedback results.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 04, 2010, 04:47:20 pm
I think Gigabyte should test the BIOS intensively before releasing to public. Now it's like the customers who help Gigabyte to test their product!
Title: Re: GA-X58A-UD3R electrical noises
Post by: jaicigy on June 04, 2010, 05:13:03 pm
I think Gigabyte should test the BIOS intensively before releasing to public. Now it's like the customers who help Gigabyte to test their product!

That is exactly what I told them through the support service mail.. I´m no test bunny and I was only interested in upgrading once I got the confirmation from them that all problems were solved by an official release, no BETA test version(s)..
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 04, 2010, 07:42:36 pm
I think Gigabyte should test the BIOS intensively before releasing to public. Now it's like the customers who help Gigabyte to test their product!

That is exactly what I told them through the support service mail.. I´m no test bunny and I was only interested in upgrading once I got the confirmation from them that all problems were solved by an official release, no BETA test version(s)..

I'm not sure if Gigabyte read all the posts made in this thread or not. If Gigabyte did then Gigabyte should know that "disable C1E" is not the solution customers would expect for. Unfortunately, what Gigabyte did in F6i and FVA is really shameful. I'm not sure about FVB. Hopefully Gigabyte will stop cheating the customers...
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on June 04, 2010, 10:15:37 pm
Well i will test this fvb and report back..
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on June 04, 2010, 10:22:24 pm
Nope fvb stills does the same s***, cpu z wont read right, what a joke Gigabyte is, quit wasting my time with this crap bios updates that dont work for crap..
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 05, 2010, 08:42:49 am
Nope fvb stills does the same s***, cpu z wont read right, what a joke Gigabyte is, quit wasting my time with this crap bios updates that dont work for crap..
Another crappy BIOS... it's shamful to Gigabyte!
Title: Re: GA-X58A-UD3R electrical noises
Post by: woodywood on June 06, 2010, 08:25:26 pm
Just got my board friday (June 4th)  Guess its going back.   Can anyone confirm if Rev 2 fixes this noise problem? 
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 06, 2010, 08:38:45 pm
I guess that you mean that your board is making an ungodly screaching noise too? I don't think that v2.0 has fixed the noise problem.
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on June 06, 2010, 08:57:06 pm
Just got my board friday (June 4th)  Guess its going back.   Can anyone confirm if Rev 2 fixes this noise problem? 

No Rev. 2 does not fix the whining noise, Gigabyte's beta bios does not fix it either.. Best thing to do is return the Gigabyte board and get an Asus X58 premium E board. Alot better than Gigabyte.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 07, 2010, 01:24:49 am
Just got my board friday (June 4th)  Guess its going back.   Can anyone confirm if Rev 2 fixes this noise problem? 

No Rev. 2 does not fix the whining noise, Gigabyte's beta bios does not fix it either.. Best thing to do is return the Gigabyte board and get an Asus X58 premium E board. Alot better than Gigabyte.
I second... it will probably be solved  with Rev. 3. Don't think it will come out soon so it's better to consider Asus X58 at the moment.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 07, 2010, 06:46:16 am
That's positive thinking ;D I was guessing more like rev.23
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 07, 2010, 11:31:57 am
Hi EliteComputerBuilds

Have you tested FVB bios on the MB with noise issue? If yes then has the noise gone?

As you tested FVA BIOS on the MB without the problem, right? :
Hmmm I tried this bios Fva in my board that has no whine just to see what was changed, I have my CPU clocked at 3.6GHz but CPU Z shows it at 2.8GHz and under system properties it shows 3.6GHz.. When I flash back to F6b cpu z shows it as 3.6GHz. Very odd with these tricks GIGABYTE got up there sleves.. That Bios is worthless..

Even uder cpu load it wont bump up to 3.6GHz.

Please note that cpu z shows the multi at 17 when the bios shows 20 with turbo boost enabled making it 21, whatever Gigabyte did with this bios its surely messed up where cpu z dont read right.

The voltage also dont go past 1.040v, very odd.. All the power saving features in the bios have been disabled aswell and still no change.

We have tested FVB bios as below regarding your CPU-Z findings and C1E status:

System configuration:
Motherboard: X58A-UD3R rev 1.0 Bios FVB
CPU: Intel I7 930
Memory: Kingmax DDR3 1333 2 GB in triple channel
OS: Window XP + SP2 64 bit
VGA: ATI GV-R5670IC-1GI

Test done:
1. Set default settings in bios FVB (C1E enabled)
(http://forum.giga-byte.nl/upload/files/2010-06%20coil%20noise%20pic%201.JPG)

Check CPU Z at no loading (Bios default value with C1E enabled)
(http://forum.giga-byte.nl/upload/files/2010-06%20coil%20noise%20pic%202.JPG)

2.  Run Prime 95 to fully load the CPU.
(http://forum.giga-byte.nl/upload/files/2010-06%20coil%20noise%20pic%203.JPG)

Check C1E.
(http://forum.giga-byte.nl/upload/files/2010-06%20coil%20noise%20pic%204.JPG)

3. Disable C1E from the bios.
(http://forum.giga-byte.nl/upload/files/2010-06%20coil%20noise%20pic%205.JPG)

Check system under CPU Z with C1E disabled under BIOS.
(http://forum.giga-byte.nl/upload/files/2010-06%20coil%20noise%20pic%206.JPG)

Could you provide information as follows:
1. What CPU do you use?
2. How do you get 3.6 GHz? (exact settings)

Please mind the conditions as below:

a) If C1E is enabled in BIOS then while CPU is idle, C1E is enabled.
But when CPU is fully loaded then C1E is disabled.

b) If C1E is disabled in BIOS then Window always disables C1E.

P.S. Could anybody else with this noise issue help to verify FVB bios? Thanks
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 07, 2010, 05:40:09 pm
Could you provide information as follows:
1. What CPU do you use?
2. How do you get 3.6 GHz? (exact settings)

Please mind the conditions as below:

a) If C1E is enabled in BIOS then while CPU is idle, C1E is enabled.
But when CPU is fully loaded then C1E is disabled.

b) If C1E is disabled in BIOS then Window always disables C1E.

P.S. Could anybody else with this noise issue help to verify FVB bios? Thanks

Hi runn3R... My observations are as follows:

My earlier problem:
[P1] [From Windows Welcome screen until Windows XP is fully loaded] Acoustic noise: "squealing" noise
[P2] [After Windows XP is fully loaded and if Google Chrome is loaded] Acoustic noise: constant "high-pitch" noise

CPU: i7 Core 920 D0

BIOS: FVB (Load Optimized Default)
- CPU Clock Ratio [20x]
- Intel (R) Turbo Boost Tech. [Enabled]
- C1E [Enabled]
- C3/C6/C7 [Enabled] (Default is Disabled)
- EIST [Enabled]

With BIOS FVB (plus "Load Optimized Default" and C3/C6/C7 is enabled):
[1] "Squealing noise" described in P1 above still exists but with some improvement, i.e. the duration it occurs is shorter now.
[2] "High-pitch noise" described in P2 above does not exist.

At no-load condition (only Google Chrome is opened):
- When both "C1E" and "EIST" are enabled, the CPU voltage is maintained at 0.912V.
- When "C1E" is disabled and "EIST" is enabled, the CPU voltage is also maintained at 0.912V.
- When both "C1E" and "EIST" are disabled, the CPU voltage fluctuates slightly between 0.912V and 1.040V although most of the time (e.g. 90%) it's maintained at 0.912V.

With earlier BIOS versions (e.g. F5, F6i, etc), the CPU voltage immediately goes up to and maintains at 1.200V after the "C1E" is disabled. This phenomenon, however, is not noted with BIOS FVB. I'm not sure if the new observation with FVB is normal or not.


C1E and EIST are ENABLED.
(http://www.upload3r.com/serve/070610/1275928013.png) (http://www.upload3r.com/serve/070610/1275928013.png)

C1E is DISABLED and EIST is ENABLED.
(http://www.upload3r.com/serve/070610/1275925959.png) (http://www.upload3r.com/serve/070610/1275925959.png)

C1E and EIST are DISABLED.
(http://www.upload3r.com/serve/070610/1275925977.png) (http://www.upload3r.com/serve/070610/1275925977.png)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on June 07, 2010, 10:19:11 pm
I appreciate everyone putting so much effort into solving this problem.

I'm not really a tech expert so experimenting with BIOS versions and beta updates worries me, otherwise I'd be testing and trying to help as well.  To the more experienced people in this thread, thank you all for continuing to work on this. :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 08, 2010, 09:46:56 am
(...)
With BIOS FVB (plus "Load Optimized Default" and C3/C6/C7 is enabled):
[1] "Squealing noise" described in P1 above still exists but with some improvement, i.e. the duration it occurs is shorter now.
[2] "High-pitch noise" described in P2 above does not exist.

Thanks for your tests, feedback and good news :)

At no-load condition (only Google Chrome is opened):
- When both "C1E" and "EIST" are enabled, the CPU voltage is maintained at 0.912V.
- When "C1E" is disabled and "EIST" is enabled, the CPU voltage is also maintained at 0.912V.
- When both "C1E" and "EIST" are disabled, the CPU voltage fluctuates slightly between 0.912V and 1.040V although most of the time (e.g. 90%) it's maintained at 0.912V.

With earlier BIOS versions (e.g. F5, F6i, etc), the CPU voltage immediately goes up to and maintains at 1.200V after the "C1E" is disabled. This phenomenon, however, is not noted with BIOS FVB. I'm not sure if the new observation with FVB is normal or not.

We have tested 3 different CPU's (965, 930 and 920) using FVB bios and the voltage is changing as it should.

For example i7 920 CPU:

Enabled C1E in BIOS and:
- CPU at no loading, voltage = 0.928V
- CPU at full loading, voltage = 1.230V
Disabled C1E is BIOS and CPU voltage = 1.280V

Please note that we tested above with C3/C6/C7 disabled as it's default setting.

Please check the cpu voltage when both C1E and EIST are enabled and you heavy load the cpu by Prime 95 (http://forum.giga-byte.nl/upload/files/Prime%2095%20v25.8.zip)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 08, 2010, 10:07:19 am
Thanks runn3R it sounds like you might be making progress at last 8) I will await the new bios for the UD7 to be available shortly.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 08, 2010, 10:14:22 am
Hi Dark Mantis, dkslim and other X58A-UD7 owners

I have applied for the same solution for your MB already. It's under preparation now. Please stay in touch
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 08, 2010, 12:04:30 pm
Is there gonna be a fix Rev 2.0?

Hope there is no dirty tricks.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 08, 2010, 12:22:47 pm
Is there gonna be a fix Rev 2.0?

Hope there is no dirty tricks.

Sure, just give our bios engineers some time.
Anyway the tough part (duplicating the issue and fixing in Rev.1.0) seems to be done, now need to implement in other models including also X58A-UD3R Rev.2.0
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 08, 2010, 12:37:08 pm
Is there gonna be a fix Rev 2.0?

Hope there is no dirty tricks.

Sure, just give our bios engineers some time.
Anyway the tough part (duplicating the issue and fixing in Rev.1.0) seems to be done, now need to implement in other models including also X58A-UD3R Rev.2.0

I will give you issue in detail

When i enable c1e

there is beeping/hissing sound coming from psu whenever there is intensive hdd activity ie not idling, like when i am watching a movie etc, or when you scroll in the browser, minimize/maximize the windows of explorer etc..

>c1e on, vcore = normal
beeping noise less frequent.
Occurs more with moving around windows like firefox, explorer etc..but movie watching the beeps occur less in frequency but still beeps.
But beeping occurs more with other activities as mentioned above.

>c1e on, vcore = auto
noise still occurs during movie watching

>When c1e off,
noise is gone.

>c1e on, vcore = set a fix volt like 1.2/default for vcore in easy tune
noise is gone.


I also noticed c1e [on] the cpu volts in easy tune moves up and down constantly between two voltage even when i watch a movie.

I thought c1e only suppose to occur when there is idling not during loading.

Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 08, 2010, 04:07:26 pm
I guess C1E is an embedded function of a processor. I'm interested to find out how the C1E in the BIOS is related to the CPU voltage and the C1E in software like i7Turbo, RealTemp, etc. For examples:

[1] Where do software like i7Turbo and RealTemp obtain the status of the C1E? From BIOS? From an Intel chipset driver? From a Gigabyte motherboard driver?

[2] Is the output voltage of VRM (e.g. the CPU voltage) controlled by BIOS or a software or a driver in Windows OS?

Thanks.
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 08, 2010, 04:34:30 pm
I guess C1E is an embedded function of a processor. I'm interested to find out how the C1E in the BIOS is related to the CPU voltage and the C1E in software like i7Turbo, RealTemp, etc. For examples:

[1] Where do software like i7Turbo and RealTemp obtain the status of the C1E? From BIOS? From an Intel chipset driver? From a Gigabyte motherboard driver?

[2] Is the output voltage of VRM (e.g. the CPU voltage) controlled by BIOS or a software or a driver in Windows OS?

Thanks.

If you studied IT etc, you would know that the bios controls everything at the hardware level.

Software like windows talks to bios, bios talks to hardware.

This is the same for printers etc, but they call it firmware.

So the answer to both your questions is bios.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 08, 2010, 09:23:39 pm
I guess C1E is an embedded function of a processor. I'm interested to find out how the C1E in the BIOS is related to the CPU voltage and the C1E in software like i7Turbo, RealTemp, etc. For examples:

[1] Where do software like i7Turbo and RealTemp obtain the status of the C1E? From BIOS? From an Intel chipset driver? From a Gigabyte motherboard driver?

[2] Is the output voltage of VRM (e.g. the CPU voltage) controlled by BIOS or a software or a driver in Windows OS?

Thanks.

If you studied IT etc, you would know that the bios controls everything at the hardware level.

Software like windows talks to bios, bios talks to hardware.

This is the same for printers etc, but they call it firmware.

So the answer to both your questions is bios.

Thanks. When we change the C1E status using software like i7Turbo or RealTemp, I think the software alter the state of C1E which is probably saved in one of the registers in the processor. I think it does not change the value of C1E in the BIOS. Please correct me if I'm wrong.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 08, 2010, 11:22:57 pm
(...)
With BIOS FVB (plus "Load Optimized Default" and C3/C6/C7 is enabled):
[1] "Squealing noise" described in P1 above still exists but with some improvement, i.e. the duration it occurs is shorter now.
[2] "High-pitch noise" described in P2 above does not exist.

Thanks for your tests, feedback and good news :)

Well... obviously there is some improvement, but the acoustic noise described in P1 is still very annoying, and I'm afraid in long run it's not a good idea not to solve it...
Title: Re: GA-X58A-UD3R electrical noises
Post by: IngridSpain on June 09, 2010, 09:47:40 am
Gigabyte Spain (SALES DEPT + RMA DEPT)  is taking care  of this case directly with customer.
We will keep informed if there is any further news.
Thanks. Ingrid Quiros. GIGABYTE SPAIN.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 09, 2010, 10:46:28 am
Well... obviously there is some improvement, but the acoustic noise described in P1 is still very annoying, and I'm afraid in long run it's not a good idea not to solve it...

For sure it's good that noise described in P2 disappeared as it was the most annoying. I will pass your feedback to HQ about short silent noise during booting (P1). Once again thanks for your cooperation
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 09, 2010, 10:54:50 am
Well... obviously there is some improvement, but the acoustic noise described in P1 is still very annoying, and I'm afraid in long run it's not a good idea not to solve it...

For sure it's good that noise described in P2 disappeared as it was the most annoying. I will pass your feedback to HQ about short silent noise during booting (P1). Once again thanks for your cooperation

Can you explain how the new bios fixed the psu noise problem?

Did it just turn off c1e during load? Looks like that's what happen when u ran prime95.

Also this forum settings should be change, everytime you post a new post, it takes you outside of this thread.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 09, 2010, 11:12:49 am
Well... obviously there is some improvement, but the acoustic noise described in P1 is still very annoying, and I'm afraid in long run it's not a good idea not to solve it...

For sure it's good that noise described in P2 disappeared as it was the most annoying. I will pass your feedback to HQ about short silent noise during booting (P1). Once again thanks for your cooperation

Thanks. With FVB, noise described in P2 occured once. I can't remember what I've done and it's gone. I'm afraid if the P1 noise is not solved, P1 and P2 noises will come back in future...
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 09, 2010, 11:45:29 am
Can you explain how the new bios fixed the psu noise problem?

Did it just turn off c1e during load? Looks like that's what happen when u ran prime95.

Also this forum settings should be change, everytime you post a new post, it takes you outside of this thread.

Yes... when at heavy load (e.g. prime95), the C1E is disabled. I'm not sure if this is normal. I'm also interested to find out how the FVB solves the problem.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 10, 2010, 10:25:25 pm
The BIOS is basically the translator between the hardware and the software and I am not sure that it is even possible to cure a faulty designed coil assembly etc that way. It may be possible to get rid of the noise(by decreasing the frequency or such) but it wouldn't cure the underlying problem.
Title: Re: GA-X58A-UD3R electrical noises
Post by: tracer on June 11, 2010, 09:39:01 pm
Anyway the tough part (duplicating the issue and fixing in Rev.1.0) seems to be done, now need to implement in other models including also X58A-UD3R Rev.2.0

I have an X58A-UDR3 Revision 1
Core i7-930
I applied this FVB Bios.
There is no noticeable difference. I must turn off both CE1 and CE 3-7 option in the bios in order to not hear a headache inducing squeal.
At which point my CPU is running full tilt and getting very hot (80+ with stock cooler).
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 11, 2010, 10:36:48 pm
I have an X58A-UDR3 Revision 1
Core i7-930
I applied this FVB Bios.
There is no noticeable difference. I must turn off both CE1 and CE 3-7 option in the bios in order to not hear a headache inducing squeal.
At which point my CPU is running full tilt and getting very hot (80+ with stock cooler).

I also heard the noise when I applied FVB BIOS. I can't remember what I've done and the noise is gone. However, I can't confirm 100% that the noise is totally gone because the noise produced by my PSU fan is quite loud and may be the high-pitch noise (P2) due to the flaw design of the Gigabyte motherboard is not loud enough to hear at the moment. Try applying "Load Optimized Default" in BIOS and see if it helps...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 11, 2010, 11:21:31 pm
You could physically stop the fan for a few moments to check for the noise. It shouldn't hurt the PSU as long as it runs again shortly.
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 12, 2010, 12:46:01 am
Based on the pics Runner posted.
http://forum.giga-byte.co.uk/index.php/topic,1426.msg9465.html#msg9465


All it looks like to me is that
when you run Prime95, the c1e gets turn off.
And then in the last pic, you turn off c1e in bios and get the same cpu volts as the second pictures of prime 95.

Which means it is not really a true fix, which can't be fixed, all it does is turn of c1e when there is cpu loading.

Which means I could just turn off c1e in bios and do the same thing permanently.

Correct me if I am wrong about this assessment...

So basically in both cases, c1e got turned off. First case was using using deception (c1e was disable no matter what settings you put it on) while with the latest bios, it is turn off during loading.

So essentially the only way to get rid of this noise is turn off c1e, which i could do myself in the bios.

The true problem is the design or board components itself which can't be fixed, since all you did was turn off c1e in both instances.

===

Does c1e get turn back on automatically when the cpu loading becomes idle? No pics of what happens when cpu gets idle again, after prime 95.

===
Also I suggest the ppl that are writing the bios, please make c1e disable as an optimized default/lowest settings default.

Since if we overclock etc and need to reset the bios, it would be preferable to have c1e off by default instead of needing to go in and disabling it everytime.


Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on June 12, 2010, 01:25:39 am
fvb does nothing to fix the issue. numerous people confirmed that fvb doesnt fix the noise problem 100%
Title: Re: GA-X58A-UD3R electrical noises
Post by: tracer on June 12, 2010, 03:10:21 am
I have an X58A-UDR3 Revision 1
Core i7-930
I applied this FVB Bios.
There is no noticeable difference. I must turn off both CE1 and CE 3-7 option in the bios in order to not hear a headache inducing squeal.
At which point my CPU is running full tilt and getting very hot (80+ with stock cooler).

I also heard the noise when I applied FVB BIOS. I can't remember what I've done and the noise is gone. However, I can't confirm 100% that the noise is totally gone because the noise produced by my PSU fan is quite loud and may be the high-pitch noise (P2) due to the flaw design of the Gigabyte motherboard is not loud enough to hear at the moment. Try applying "Load Optimized Default" in BIOS and see if it helps...

Nothing worked. I could get variable amounts of noise, but it was still headache inducing.

However, I noticed a much larger problem with this BIOS. no USB hubs would work. I have an Aluratek HD dock and one built into my Dell Monitor.
I had to re-flash F5 firmware with "Clear DMI data Pool" checked.

Mind you, now that I write this down, it could have been because I had NOT cleared the DMI originally that caused the problem.

Will play again later. Right now got to do real work.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 12, 2010, 05:00:18 am
Like Dark Mantis mentioned, it looks like BIOS is not able to fix the problem, i.e. a flaw design of the motherboard. What option Gigabyte has if BIOS can not fix the problem?

(1) Keep on rolling out problematic BIOS?

(2) Scrap Rev. 1.0 / 2.0 and push for Rev. 3.0 and allow all users for RMA?

(3) Refund the money?

(4) Keep on blaming customers for using low quality PSU?

(5) Advise existing customers or potential customers to switch to ASUS X58 boards?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 12, 2010, 10:01:02 am
I think that is about it in a nutshell! Although I don't actually expect Gigabyte to do any of these. :(
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 12, 2010, 11:05:16 am
I think that is about it in a nutshell! Although I don't actually expect Gigabyte to do any of these. :(

That will be very bad for customers...
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 14, 2010, 11:17:45 am
I have an X58A-UDR3 Revision 1
Core i7-930
I applied this FVB Bios.
There is no noticeable difference. I must turn off both CE1 and CE 3-7 option in the bios in order to not hear a headache inducing squeal. (...)

Hi

Thanks for your tests and feedback.

Is the sound coming from CPU area in the MB? Have you tried to use "Clear DMI" while upgrading to FVB bios and load Optimized Defaults then?
If yes then please contact with local GIGABYTE RMA center for further help.

I also heard the noise when I applied FVB BIOS. I can't remember what I've done and the noise is gone.

Hi

It's very important to know if FVB really solves the whine problem in your MB (as you reported it the very beginning) or not. Please kindly try to play more with this configuration (for instance go back to F5 bios, then again load FVB).
If it's too much trouble for you please contact me then I will help to arrange RMA for you directly from GIGABYTE UK.

fvb does nothing to fix the issue.

Hi

It seems that FVB fixed the most annoying sound issue (under Chrome browser) in onemilimeter's MB

numerous people confirmed that fvb doesnt fix the noise problem 100%

numerous??? I have noticed only 2 who tested this bios in the MB's with the whine issue (onemilimeter & tracer).
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 14, 2010, 06:03:26 pm

I also heard the noise when I applied FVB BIOS. I can't remember what I've done and the noise is gone.

Hi

It's very important to know if FVB really solves the whine problem in your MB (as you reported it the very beginning) or not. Please kindly try to play more with this configuration (for instance go back to F5 bios, then again load FVB).
If it's too much trouble for you please contact me then I will help to arrange RMA for you directly from GIGABYTE UK.

Hi runn3R, I powered up my computer (still loaded with FVB) just now and after I logout from Yahoo Mail (using Google Chrome), the noise (P2) occured again. Then, I disabled the C1E via i7Turbo and the noise was gone. Then, I enabled the C1E again but noise didn't come back though Google Chrome was open. Weird... I guess one of the forumers feedback was correct, i.e. the noise (P2) is load dependent now.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 14, 2010, 09:08:49 pm
Hi

It's very important to know if FVB really solves the whine problem in your MB (as you reported it the very beginning) or not. Please kindly try to play more with this configuration (for instance go back to F5 bios, then again load FVB).
If it's too much trouble for you please contact me then I will help to arrange RMA for you directly from GIGABYTE UK.

Hi runn3R...

My earlier problem:
[P1] [From Windows Welcome screen to Windows XP is fully loaded] Acoustic noise: "squealing" noise
[P2] [After Windows XP is fully loaded and if Google Chrome is loaded] Acoustic noise: constant "high-pitch" noise

You may find my latest test outcomes below.

Kindly refer to EventNo [3]. The "Turbo" settings in [BIOS] and [i7Turbo] are different!

Kindly refer to EventNo [5]. When "C3/C6/C7 State Support" in [BIOS] is DISABLED, P2 noise is back!

Kindly compare EventNo [5] and Event No [6]. When "C3/C6/C7 State Support" in [BIOS] is DISABLED, the "Calculated Multiplier" shown in [i7Turbo] FLUCTUATED rapidly between 13~16, while when it's ENABLED, the "Calculated Multiplier" remains at 12+ most of the time. In my opinion, like dkslim mentioned before, the RAPID FLUCTUATION of CPU multiplier or CPU voltage that causes the noise!

(http://www.upload3r.com/serve/140610/1276546064.png) (http://www.upload3r.com/serve/140610/1276546064.png)
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 15, 2010, 04:09:25 am
More results as given below. Kindly note the load percentage differences. With C3/C6/C7 is disabled, the minimum load percentage at system idle is about 0.3%. What's the advantage if I enable the C3/C6/C7 in the BIOS?

(http://www.upload3r.com/serve/140610/1276571349.png) (http://www.upload3r.com/serve/140610/1276571349.png)
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 15, 2010, 08:27:01 am
Hi onemilimeter

Thanks for your deep tests of UD3R 1.0 and input provided. I have just passed it to our HQ for investigation.

Hi dkslim

I really appreciate your feedback about UD7 sounds. HQ is also working on this.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 15, 2010, 09:35:09 am
dkslim
I take it that what runn3R is referring to is a pm to him. Please can you share the info with the forum as it might be useful to the rest of us with UD7 boards too. Cheers.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on June 15, 2010, 10:37:51 am
dkslim
I take it that what runn3R is referring to is a pm to him. Please can you share the info with the forum as it might be useful to the rest of us with UD7 boards too. Cheers.

Hi Dark Mantis.

Yes, I have been in contact with runn3R via private message, and ran some tests on the UD7. I found a couple of things:
1) The UD7 CPU socket area made an electrical buzzing noise (just like the UD3R), when doing the following things: (a) when Windows is loading; (b) when I ran a HD Tune benchmark; (c) when DPC latency checker was running in the background; (d) when shutting down Windows; and (e) when going into and out of folders in windows explorer.
2) There were red bars in the DPC latency checker, when I was doing normal things on the computer like browsing the internet.

runn3R has said that HQ is working on fixing these issues, so let's wait and see what they come up with. :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 15, 2010, 11:12:52 am
Thanks dkslim, mine makes more of a low pitched humming noise that rises and falls usually at about 1Hz  from the same area. It actually reverberates through my desk and is very annoying. I have even stood the computer on rubber footings to reduce thenoise/vibration but it is still noticable. Turned off C1E to no effect.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on June 15, 2010, 11:30:54 am
Hi Dark Mantis, the noise I get is a mixture of high and mid pitched noises. The noise it makes, depends on what I am doing on the computer. For example, when loading Windows or shutting it down, I get a complex beeping and buzzing and blipping, intermittently on and off. When I am running HD Tune benchmark, I get a constant tone beeping. When I am browsing in and out of folders in windows explorer, I get a blip noise as I change folder. And when I am running DPC latency checker, there is a blip blip blip noise. So it varies.

My noise does not induce any vibration though.

Also, when I turn off C1E, the noise is gone.

So it appears we have differently behaving UD7s.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 15, 2010, 11:43:38 am
Mine is more prevalent at some times than others but I cannot pin it down to any particular circumstance. At first I thought it was the power supply but then managed to rule that out and I use watercooling so I could rule out the fans also. It definitley originates from the CPU area. It seems to be the coils/capacitors.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on June 15, 2010, 11:55:00 am
My sound is predictable and reproducible at will. I can pin it down to particular circumstances. Also I am sure it is not the power supply or other components (I have swapped them out, no difference).
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 15, 2010, 01:05:30 pm
Hi Dark Mantis, the noise I get is a mixture of high and mid pitched noises. The noise it makes, depends on what I am doing on the computer. For example, when loading Windows or shutting it down, I get a complex beeping and buzzing and blipping, intermittently on and off. When I am running HD Tune benchmark, I get a constant tone beeping. When I am browsing in and out of folders in windows explorer, I get a blip noise as I change folder. And when I am running DPC latency checker, there is a blip blip blip noise. So it varies.

My noise does not induce any vibration though.

Also, when I turn off C1E, the noise is gone.

So it appears we have differently behaving UD7s.

Those underlined are also observed when my UD3R loaded with F5.
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 15, 2010, 02:46:33 pm
The only way I find can get rid of the noise is disabling C1e.

End of Story.

Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 15, 2010, 02:58:56 pm
The only way I find can get rid of the noise is disabling C1e.

End of Story.



Doesn't make any difference on my machine at all :(
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 15, 2010, 03:27:32 pm
The only way I find can get rid of the noise is disabling C1e.

End of Story.



Doesn't make any difference on my machine at all :(

Which noise do u get and after update which ones still occur?

Mine is mainly the psu beeping noise. Also I got an x58a-ud3r Rev 2.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 15, 2010, 03:33:26 pm
I am afraid that so far there is no update available for us UD7 owners. runn3R said it is in the pipeline but when it will be released is anyone's guess. I am running the lastest incarnation of the BIOS but it is not that new.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on June 16, 2010, 05:39:17 am
The only way I find can get rid of the noise is disabling C1e.

End of Story.



Doesn't make any difference on my machine at all :(

I remember that with the UD3R rev 1.0, the first 2 I got had the noise even after disabling C1E, but the third one had no noise after disabling C1E. So, there is some sample variance in the motherboards. However, I found that regardless of what C1E setting you have, you can eliminate the noise coming from the motherboard by fixing a vcore voltage value, rather than leaving it at Auto. Maybe you want to try that.
Title: Re: GA-X58A-UD3R electrical noises
Post by: venganza on June 16, 2010, 06:09:42 am
For what it is worth, my UD9 does not exhibit any untoward noises, or any at all in fact.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 16, 2010, 06:16:56 am
For what it is worth, my UD9 does not exhibit any untoward noises, or any at all in fact.

That's great... well... do u think Gigabyte will allow customers (who has the noise problem) to swap their boards (e.g. UD3R) with UD9?  ::)
Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on June 16, 2010, 06:55:37 am
do u think Gigabyte will allow customers (who has the noise problem) to swap their boards (e.g. UD3R) with UD9?  ::)

good joke ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 16, 2010, 09:18:28 am
For what it is worth, my UD9 does not exhibit any untoward noises, or any at all in fact.

That's great... well... do u think Gigabyte will allow customers (who has the noise problem) to swap their boards (e.g. UD3R) with UD9?  ::)

Does that include UD7 owners too?  ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 16, 2010, 09:48:02 am
For what it is worth, my UD9 does not exhibit any untoward noises, or any at all in fact.

That's great... well... do u think Gigabyte will allow customers (who has the noise problem) to swap their boards (e.g. UD3R) with UD9?  ::)

Does that include UD7 owners too?  ;D

No, but you get a free set of steak knifes.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 16, 2010, 12:50:14 pm
For what it is worth, my UD9 does not exhibit any untoward noises, or any at all in fact.

That's great... well... do u think Gigabyte will allow customers (who has the noise problem) to swap their boards (e.g. UD3R) with UD9?  ::)

Does that include UD7 owners too?  ;D

Sure... UD7 owner will get two pieces of UD9 !  ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: tracer on June 17, 2010, 02:24:09 am
I remember that with the UD3R rev 1.0, the first 2 I got had the noise even after disabling C1E, but the third one had no noise after disabling C1E. So, there is some sample variance in the motherboards. However, I found that regardless of what C1E setting you have, you can eliminate the noise coming from the motherboard by fixing a vcore voltage value, rather than leaving it at Auto. Maybe you want to try that.

Thank you thank you thank you!
Fixing the vcore voltage works.
I set me vcore to 1.25v
Turned off turbo.
My machine now works at full clock with C1E enabled and NO NOISE.

Still, it would be nice if this problem was fixed completely.

Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 17, 2010, 02:58:51 am
I remember that with the UD3R rev 1.0, the first 2 I got had the noise even after disabling C1E, but the third one had no noise after disabling C1E. So, there is some sample variance in the motherboards. However, I found that regardless of what C1E setting you have, you can eliminate the noise coming from the motherboard by fixing a vcore voltage value, rather than leaving it at Auto. Maybe you want to try that.

Thank you thank you thank you!
Fixing the vcore voltage works.
I set me vcore to 1.25v
Turned off turbo.
My machine now works at full clock with C1E enabled and NO NOISE.

Still, it would be nice if this problem was fixed completely.



Having a fix vcore is the same thing is as turning of c1e. Google C1e for more info.
Title: Re: GA-X58A-UD3R electrical noises
Post by: ex58 on June 17, 2010, 04:57:43 am
Beta BIOS GA-X58A-UD3R - F6j is out on TT forum.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 17, 2010, 09:11:38 am
I remember that with the UD3R rev 1.0, the first 2 I got had the noise even after disabling C1E, but the third one had no noise after disabling C1E. So, there is some sample variance in the motherboards. However, I found that regardless of what C1E setting you have, you can eliminate the noise coming from the motherboard by fixing a vcore voltage value, rather than leaving it at Auto. Maybe you want to try that.

Thank you thank you thank you!
Fixing the vcore voltage works.
I set me vcore to 1.25v
Turned off turbo.
My machine now works at full clock with C1E enabled and NO NOISE.

Still, it would be nice if this problem was fixed completely.


That's the trouble, all these fixes are just workarounds and not actually tackling the problem itself.
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 17, 2010, 12:28:25 pm
I remember that with the UD3R rev 1.0, the first 2 I got had the noise even after disabling C1E, but the third one had no noise after disabling C1E. So, there is some sample variance in the motherboards. However, I found that regardless of what C1E setting you have, you can eliminate the noise coming from the motherboard by fixing a vcore voltage value, rather than leaving it at Auto. Maybe you want to try that.

Thank you thank you thank you!
Fixing the vcore voltage works.
I set me vcore to 1.25v
Turned off turbo.
My machine now works at full clock with C1E enabled and NO NOISE.

Still, it would be nice if this problem was fixed completely.


That's the trouble, all these fixes are just workarounds and not actually tackling the problem itself.

Any "Fix" they do will involve turning off c1e.

There's one fix I know that will fix it permanently.

It involves a few simple steps as outlined below. Make sure you follow it exactly for permanent noise fix.

Steps:

1. get a hammer.
2. lay board on concrete or hard surface
3. raise arm and lower arm while holding hammer over the board.
4. make sure that adequate force makes contact with board.
5. repeat till board no longer resembles original appearance.
6. contact gigabyte for RMA and ask for a REFUND.
7. go buy asus

 ;D


Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 17, 2010, 01:26:08 pm
Well, yes joker, I guess that would work although it sounds like a longwinded way of getting there. I favour the usage C4 myself, leaves nothing to chance ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 17, 2010, 02:09:30 pm
Well, yes joker, I guess that would work although it sounds like a longwinded way of getting there. I favour the usage C4 myself, leaves nothing to chance ;D

No.
My way is better.

There's two problem with your suggestion.

1. Where are you gonna get c4, unless you know some muslim extremists or you're plotting to take down some building yourself
(which means we got bigger problems to deal with then a noisy board ie report you to uncle sam)

2. How would you rma it when there's nothing left except some stuff that looks like my kitty litter.

 :D



Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 17, 2010, 09:04:37 pm
I'm not so sure.

1) We in the Westfield Chapter of Al Quaeda have no fixed budget(curtesy of Bin Laden)

2) It would automatically airmail itself anywhere

 ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on June 18, 2010, 12:37:36 am
Beta BIOS GA-X58A-UD3R - F6j is out on TT forum.

Finally a bios that works, and works well..
Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on June 18, 2010, 04:23:31 am
so F6j is better than FVB? that would be great
please tell me if it solved also whines during OS boot
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 18, 2010, 11:35:43 am
Beta BIOS GA-X58A-UD3R - F6j is out on TT forum.

Finally a bios that works, and works well..

 That's good news but could you be a little more specific in the changes etc?
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on June 18, 2010, 03:06:35 pm
Beta BIOS GA-X58A-UD3R - F6j is out on TT forum.

Finally a bios that works, and works well..

 That's good news but could you be a little more specific in the changes etc?

The whining board I had I send back for refund but I still hace 1 X58a-ud3r rev 1.0, It made a tiny whine noise on start up and F6j seemed to fix it. That bios also seems more stable than the other beta bios they made. So as of now I am using f6j and happy with it.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 18, 2010, 03:39:43 pm
Is the C1E option working properly now?
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on June 18, 2010, 04:17:47 pm
Is the C1E option working properly now?

Yes it does, I have tested this bios for 2 hours now and it has been great so far.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 18, 2010, 05:26:24 pm
Yes it does, I have tested this bios for 2 hours now and it has been great so far.

I just flashed my UD3R with F6j (downloaded from TT forum). The settings of the BIOS is the same to the EventNo [6] described in this post (http://forum.giga-byte.co.uk/index.php/topic,1426.msg9778.html#msg9778) ... my observation is different from EliteComputerBuilds...

(Pls refer to this post for definitions of P1 and P2 noise (http://forum.giga-byte.co.uk/index.php/topic,1426.msg9778.html#msg9778))

a) P1 noise - NOT SOLVED. Slightly worse than when my mobo is loaded with FVB.

b) P2 noise - NOT eliminated completely, i.e. happens occasionally at certain load conditions, though it's not as bad as that with F6i or F5.

c) The CPU voltage remains almost similar (e.g. 0.912V) regardless whether C1E or/and EIST is/are enabled or disabled.

Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 18, 2010, 05:59:19 pm
So basically no further forward then. Gigabyte are trying by issuing BIOS updates but I fear that in the end, as I mentioned before, a software(BIOS) fix isn't going to repair a hardware problem. Still we live in hope. In my opinion only a hardware revision will end the problems.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 18, 2010, 07:31:27 pm
Hi
Well foks, this F6j bios does only fix the noise issue in google for me.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 18, 2010, 07:39:31 pm
So basically no further forward then. Gigabyte are trying by issuing BIOS updates but I fear that in the end, as I mentioned before, a software(BIOS) fix isn't going to repair a hardware problem. Still we live in hope. In my opinion only a hardware revision will end the problems.

In my opinion, even if Gigabyte releases a new version of UD3R (or UD7) with improved hardware, existing customers will not be benefited because I don't think Gigabyte will allow existing customers to swap their boards with the newer version.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 18, 2010, 07:58:36 pm
So basically no further forward then. Gigabyte are trying by issuing BIOS updates but I fear that in the end, as I mentioned before, a software(BIOS) fix isn't going to repair a hardware problem. Still we live in hope. In my opinion only a hardware revision will end the problems.

In my opinion, even if Gigabyte releases a new version of UD3R (or UD7) with improved hardware, existing customers will not be benefited because I don't think Gigabyte will allow existing customers to swap their boards with the newer version.

No, I am afraid I would have to agree. This is the way, rightly or wrongly, that these things happen. The early adopters are forgotten and left by the wayside as the business looks for more profit. It's the way of the world :'(
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on June 19, 2010, 04:59:29 pm
It would seem certian motherboards the f6j solves the noise and others it does not. Very strange as mine has been noise free since I updated but then my UD3R only made the whine on start up.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 19, 2010, 05:05:30 pm
It would seem certian motherboards the f6j solves the noise and others it does not. Very strange as mine has been noise free since I updated but then my UD3R only made the whine on start up.

Hi... same to my case. "whine" on start up... and occasionally "high-pitch" noise (dependent on load dynamic).
Title: Re: GA-X58A-UD3R electrical noises
Post by: tracer on June 20, 2010, 01:02:30 am
I remember that with the UD3R rev 1.0, the first 2 I got had the noise even after disabling C1E, but the third one had no noise after disabling C1E. So, there is some sample variance in the motherboards. However, I found that regardless of what C1E setting you have, you can eliminate the noise coming from the motherboard by fixing a vcore voltage value, rather than leaving it at Auto. Maybe you want to try that.

Thank you thank you thank you!
Fixing the vcore voltage works.
I set me vcore to 1.25v
Turned off turbo.
My machine now works at full clock with C1E enabled and NO NOISE.

Still, it would be nice if this problem was fixed completely.



Having a fix vcore is the same thing is as turning of c1e. Google C1e for more info.

Maybe, but the results are different.

In order for me to get rid of the noise, I had to turn off BOTH C1E and C3/4/5 (or whatever it is).
My CPU would run at 130-140W and would not go below 70 degrees.

Now with the voltage fixed, and the two options above turned on, the wattage goes down as low as 40W and the CPU dips to 60 degrees when idle.

Though I agree, this isn't as good as letting the voltage change (where temps would drop below 50 degrees), it's still better then the state before.

I got an RMA for this board.
I'm going to pick up an Asus board (can't decide witch one. I have the original P6T at work and no issues).
Then I'm going to send this POS for an RMA replacement and then sell it when I get a new one back.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 20, 2010, 10:15:38 am
I don't blame you for going for a different board but it is a shame because these are good boards if only they could sort out these problems. I think that they will do a hardware fix(new revision) in the end but how that will affect the present owners I am not sure, that depends on Gigabyte's morallity and in business that's not always easy to find :(
Title: Re: GA-X58A-UD3R electrical noises
Post by: ex58 on June 20, 2010, 10:44:15 am
Rev. 2.0 it's already 2 weeks out.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 20, 2010, 10:51:44 am
Rev. 2.0 it's already 2 weeks out.

I am afraid rev2 didn't cut it :(  I was referring to the next one ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: ex58 on June 20, 2010, 11:46:09 am
"Next one" will be under Sandy Bridge.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 20, 2010, 11:57:05 am
Maybe but that will probably be more than just a revision.
Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on June 21, 2010, 06:55:12 am
so which bios is better F6j or FVB?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 21, 2010, 07:47:15 am
I  would say that F6j sounds like it is the better of the two but that doesn't mean it has cleared all the problems. Some people find it helps more than others.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 21, 2010, 08:11:36 am
so which bios is better F6j or FVB?

In my case, FVB is better...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 21, 2010, 03:29:05 pm
Maybe if we could analyse the differences between the two bios we might be able to find why one works better than another on certain boards.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 21, 2010, 03:33:13 pm
runn3R contacted me before the weekend regarding trying to sort out the GA-X58A-UD7 boards problem. In the end he suggested that I upload a video including the sound for the technical boys to listen to so maybe we will get some action on that soon. :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 21, 2010, 08:22:22 pm
runn3R contacted me before the weekend regarding trying to sort out the GA-X58A-UD7 boards problem. In the end he suggested that I upload a video including the sound for the technical boys to listen to so maybe we will get some action on that soon. :)

Are you going to record the noise of your motherboard? Well, I received PMs from moderator as well and I was told that Gigabyte would call me to discuss about my motherboard. Thus, I took a day off on last Friday waiting for the call but so far I've not received any call or feedback.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 21, 2010, 08:30:30 pm
runn3R contacted me before the weekend regarding trying to sort out the GA-X58A-UD7 boards problem. In the end he suggested that I upload a video including the sound for the technical boys to listen to so maybe we will get some action on that soon. :)

Are you going to record the noise of your motherboard? Well, I received PMs from moderator as well and I was told that Gigabyte would call me to discuss about my motherboard. Thus, I took a day off on last Friday waiting for the call but so far I've not received any call or feedback.

Already done onemilimeter, I had a bit of trouble capturing the sound from mine with the camera because it is very low pitched almost like a throbbing. But I used my stethoscope in the end and put it right onto the coils. You have to turn up the bass alot but then it is quite audible.
I will let you know when I hear something back.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 21, 2010, 09:52:33 pm
I was thinking, onemilimeter, you should video your noisy motherboard also because yours makes more of a high pitched noise if memory serves me well. Video it and then upload it to youtube or similar and then pm runn3r with the address. It may give them more to go on.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 21, 2010, 10:28:43 pm
I was thinking, onemilimeter, you should video your noisy motherboard also because yours makes more of a high pitched noise if memory serves me well. Video it and then upload it to youtube or similar and then pm runn3r with the address. It may give them more to go on.

Mine (P1 & P2) have some similarities to that shown in this YouTube video (http://www.youtube.com/watch?v=cDb-xQHcCx4), though they're not exactly the same. I do not have a video recorder. I only have a cheap "headset" and I'm not sure if it's good enough to pick-up especially the high-pitch noise (P2). I will try to find how I can record a sound...
Title: Re: GA-X58A-UD3R electrical noises
Post by: venganza on June 21, 2010, 10:38:10 pm
I was thinking, onemilimeter, you should video your noisy motherboard also because yours makes more of a high pitched noise if memory serves me well. Video it and then upload it to youtube or similar and then pm runn3r with the address. It may give them more to go on.

Mine (P1 & P2) have some similarities to that shown in this YouTube video (http://www.youtube.com/watch?v=cDb-xQHcCx4), though they're not exactly the same. I do not have a video recorder. I only have a cheap "headset" and I'm not sure if it's good enough to pick-up especially the high-pitch noise (P2). I will try to find how I can record a sound...

God, it sounds like a small cat is dying in there. Normally I would instantly think it is typical PSU coil whine (Corsair/Zalman etc), however I presume this has been discounted... All I can say it is most certainly something I would jump up and down about.

I do hope the updated BIOS is working for people, and that GA are still looking into it properly, I shall watch this thread with renewed interest, since many guys in Australia have these boards mentioned.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 22, 2010, 12:04:34 am
I was thinking, onemilimeter, you should video your noisy motherboard also because yours makes more of a high pitched noise if memory serves me well. Video it and then upload it to youtube or similar and then pm runn3r with the address. It may give them more to go on.

Mine (P1 & P2) have some similarities to that shown in this YouTube video (http://www.youtube.com/watch?v=cDb-xQHcCx4), though they're not exactly the same. I do not have a video recorder. I only have a cheap "headset" and I'm not sure if it's good enough to pick-up especially the high-pitch noise (P2). I will try to find how I can record a sound...

That noise is terrible :o I must admit that noise is worse than the low throbbing sound that comes from mine. It is not so annoying as that but because it is such a low frequency it travels as vibrations through the desk as well. I only used  my digital camera with it set to video capture and my stethoscope.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 22, 2010, 01:30:49 am
That noise is terrible :o I must admit that noise is worse than the low throbbing sound that comes from mine. It is not so annoying as that but because it is such a low frequency it travels as vibrations through the desk as well. I only used  my digital camera with it set to video capture and my stethoscope.

Guess this is uploaded by you (http://www.youtube.com/watch?v=poi4-ZTBX04)... Does the noise you mean occur almost every one second in the video?
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 22, 2010, 02:27:37 am
... I only used  my digital camera with it set to video capture and my stethoscope.

Thanks for reminding me about the digital camera. I did try to record the noise (especially the P1, although it's relatively loud) using my digital camera but not successful. Human ear is still much more sensitive than the microphone of the digital camera.
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 22, 2010, 06:59:00 am
I was thinking, onemilimeter, you should video your noisy motherboard also because yours makes more of a high pitched noise if memory serves me well. Video it and then upload it to youtube or similar and then pm runn3r with the address. It may give them more to go on.

Mine (P1 & P2) have some similarities to that shown in this YouTube video (http://www.youtube.com/watch?v=cDb-xQHcCx4), though they're not exactly the same. I do not have a video recorder. I only have a cheap "headset" and I'm not sure if it's good enough to pick-up especially the high-pitch noise (P2). I will try to find how I can record a sound...

That noise is terrible :o I must admit that noise is worse than the low throbbing sound that comes from mine. It is not so annoying as that but because it is such a low frequency it travels as vibrations through the desk as well. I only used  my digital camera with it set to video capture and my stethoscope.

If we are not happy or they can't fix it, can we get a refund?

Also where did u get the scope from? Are u a doc?

I also hear this really loud annoying cricket like sound, what's that?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 22, 2010, 10:02:59 am
That noise is terrible :o I must admit that noise is worse than the low throbbing sound that comes from mine. It is not so annoying as that but because it is such a low frequency it travels as vibrations through the desk as well. I only used  my digital camera with it set to video capture and my stethoscope.

Guess this is uploaded by you (http://www.youtube.com/watch?v=poi4-ZTBX04)... Does the noise you mean occur almost every one second in the video?
Yes that is my(very poor) attempt at capturing the noise. It is constant but as you can hear,if you turn the bass right up, it cycles at roughly 1Hz or so. That timing changes with whatever I am doing, sometimes it is much faster. As you quite rightly pointed out, the human ear is a much more finely attuned piece of equiptment than a cheapo camera microphone.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 22, 2010, 10:18:01 am
I was thinking, onemilimeter, you should video your noisy motherboard also because yours makes more of a high pitched noise if memory serves me well. Video it and then upload it to youtube or similar and then pm runn3r with the address. It may give them more to go on.

Mine (P1 & P2) have some similarities to that shown in this YouTube video (http://www.youtube.com/watch?v=cDb-xQHcCx4), though they're not exactly the same. I do not have a video recorder. I only have a cheap "headset" and I'm not sure if it's good enough to pick-up especially the high-pitch noise (P2). I will try to find how I can record a sound...

That noise is terrible :o I must admit that noise is worse than the low throbbing sound that comes from mine. It is not so annoying as that but because it is such a low frequency it travels as vibrations through the desk as well. I only used  my digital camera with it set to video capture and my stethoscope.

If we are not happy or they can't fix it, can we get a refund?

Also where did u get the scope from? Are u a doc?

I also hear this really loud annoying cricket like sound, what's that?

Joker, I would say that theoretically, you would , in law, be entitled to a refund because the Trade Description Act states that any item that you purchase "must be fit for the purpose that it is sold". As such even though the board actually functions it isn't supposed to make an ungodly din next to you :o

I am unemployed now,  since my stroke, but every cloud has a silver lining and it enables me to spend more time on my computer. ;D Anyone can buy a stethoscope though, just google it and there are a multitude of firms that would be more than happy to sell you one.

That really loud  annoying cricket like sound is just that( really loud and annoying) just crickets for my lizards to eat. I have a large vivarium built into my office and even though iot is double glazed, mainly to keep the heat in, the crickets in there amke a god awful noise especially at night. You do tend to get used to it thogh, it's a bit like living in the jungle!
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 22, 2010, 11:32:46 am
I was thinking, onemilimeter, you should video your noisy motherboard also because yours makes more of a high pitched noise if memory serves me well. Video it and then upload it to youtube or similar and then pm runn3r with the address. It may give them more to go on.

Mine (P1 & P2) have some similarities to that shown in this YouTube video (http://www.youtube.com/watch?v=cDb-xQHcCx4), though they're not exactly the same. I do not have a video recorder. I only have a cheap "headset" and I'm not sure if it's good enough to pick-up especially the high-pitch noise (P2). I will try to find how I can record a sound...

That noise is terrible :o I must admit that noise is worse than the low throbbing sound that comes from mine. It is not so annoying as that but because it is such a low frequency it travels as vibrations through the desk as well. I only used  my digital camera with it set to video capture and my stethoscope.

If we are not happy or they can't fix it, can we get a refund?

Also where did u get the scope from? Are u a doc?

I also hear this really loud annoying cricket like sound, what's that?

Joker, I would say that theoretically, you would , in law, be entitled to a refund because the Trade Description Act states that any item that you purchase "must be fit for the purpose that it is sold". As such even though the board actually functions it isn't supposed to make an ungodly din next to you :o

I am unemployed now,  since my stroke, but every cloud has a silver lining and it enables me to spend more time on my computer. ;D Anyone can buy a stethoscope though, just google it and there are a multitude of firms that would be more than happy to sell you one.

That really loud  annoying cricket like sound is just that( really loud and annoying) just crickets for my lizards to eat. I have a large vivarium built into my office and even though iot is double glazed, mainly to keep the heat in, the crickets in there amke a god awful noise especially at night. You do tend to get used to it thogh, it's a bit like living in the jungle!

sorri to hear about your health problem

how old are u?
Also did u notice any symptoms before stroke?
also how to prevent it?

so are u impaired in anyway? and anyone looking after you?

I don't how you can live with those crickets..
it is worse than the motherboard noise. i don't see why u are complaining about board noise when u got that going on...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 22, 2010, 12:08:01 pm
sorri to hear about your health problem

how old are u?
Also did u notice any symptoms before stroke?
also how to prevent it?

so are u impaired in anyway? and anyone looking after you?

I don't how you can live with those crickets..
it is worse than the motherboard noise. i don't see why u are complaining about board noise when u got that going on...

No problem, life is what you make out of it. I am 57 now and it was rather a funny story about when I had my stroke. We had moved to Bulgaria and I had built this beautiful extremely large villa. Well I got up one morning and went downstairs (three flights)to my computer room,  switched everything on and settled in front of the monitors. Everything was fine and thenI noticed that I couldn't move the mouse. Now I had a young son and daughter and my first reaction was that one of them had glued the bloody thing down as a joke and I  thought this was funny. Anyway with that my wife called me upstairs for breakfast in the garden and when I got there I sat down and tried to pick up my cup of coffee without much success and things went downhill from there. The side of my face dropped etc. I was taken to hospital(another story over there!) and catscanned etc and was diagnosed with a haemotoma(bleeding) into the brain. They never did find what caused it, my blood pressure was perfect, no high colesterol in fact no apparent reason at all. I made a fairly good recovery but have a few lingering problems such as co-ordination and short term memory loss. All in all I wouldn't say I was frightened by it as I found it all a bit funny in a stupid sort of way. The main problem was afterwards I was very depressed and haven't been able to shake that off which is more debilitating than some of the other aftereffects. Anyway enough of that.
The cricket noise is just something you get used to and don't hardly notice after a while, a bit like living near train tracks or the road. Besides if I close my eyes I can imagine living in the jungle. ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 22, 2010, 12:37:49 pm
so u can get used to the crickets but not the motherboard noise?

The motherboard noise would be more quieter...

Btw were you active alot before stroke?
and do you smoke?

=

Lifestyle factors that increase your risk of stroke include high blood pressure, smoking, diabetes, high blood cholesterol levels, heavy drinking, a diet high in salt and fat and lack of exercise. You can reduce your risk of having a stroke by making a few simple lifestyle changes.

Causes of stroke
‘Stroke’ is a term used to describe the interruption of blood flow to an area of the brain. This can occur in the following ways:

    * Haemorrhagic stroke – an artery may rupture and cause bleeding into the brain tissue.
    * Ischaemic stroke caused by atherosclerosis – an artery may become blocked by progressive thickening of its walls.
    * Ischaemic stroke caused by embolism – a clot blocks an artery and prevents blood getting to part of the brain.


--
http://www.betterhealth.vic.gov.au/Bhcv2/bhcArticles.nsf/pages/Stroke_prevention?OpenDocument

Found that info
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 22, 2010, 12:44:32 pm
so u can get used to the crickets but not the motherboard noise?

The motherboard noise would be more quieter...

Btw were you active alot before stroke?

I must admit that even the motherboard noise doesn't bother me as much now as when I first had it(but dont tell Gigabyte!) The thing is during the day when the crickets are quieter I notice it more and it doesn't alter the fact that when you pay over £260 for a motherboard you don't expect it to play up at all.

Yes I wasn't ever one of these nutters in lycra running around all over the place(horrible pictures pass through my mind) but I used to walk miles and do a fair bit of manual labour with the building etc.
Title: Re: GA-X58A-UD3R electrical noises
Post by: The Joker on June 22, 2010, 12:47:33 pm
if you don't want them to know then better re edit your post.

Do u have an idea what cause it?

btw how quick do u forget stuff?I think most of us as we get older also get short term memory problems..

i notice i am getting it as well a bit.

Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 22, 2010, 01:36:31 pm
I must admit that even the motherboard noise doesn't bother me as much now as when I first had it(but dont tell Gigabyte!) The thing is during the day when the crickets are quieter I notice it more and it doesn't alter the fact that when you pay over £260 for a motherboard you don't expect it to play up at all.

Well... the noise disturbs my concentration and adds more stress and frustration on me. Gigabyte should not only refund the cost of the board, but also the time we spend to test the board for them as well as those stress which may eventually cause some illness in future if it's not well controlled. :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 22, 2010, 02:04:03 pm
I must admit that even the motherboard noise doesn't bother me as much now as when I first had it(but dont tell Gigabyte!) The thing is during the day when the crickets are quieter I notice it more and it doesn't alter the fact that when you pay over £260 for a motherboard you don't expect it to play up at all.

Well... the noise disturbs my concentration and adds more stress and frustration on me. Gigabyte should not only refund the cost of the board, but also the time we spend to test the board for them as well as those stress which may eventually cause some illness in future if it's not well controlled. :)

Sounds good to me , onemilimeter, but I wouldn't hold my breath whist waiting. The trouble is it is an unquantifiable risk and nobody is going to do anything about that. The same as a refund I just can't see it happening, unless you want to take out a civil action in the courts, and that costs money too. Although if Gigabyte wanted to be really generous  and earn lots of "Brownie Points" they could replace our boards with the UD9 version ;) That would be good for customer relations.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 22, 2010, 02:07:24 pm
if you don't want them to know then better re edit your post.

Do u have an idea what cause it?

btw how quick do u forget stuff?I think most of us as we get older also get short term memory problems..

i notice i am getting it as well a bit.



Whilst I don't mind discussing my problems on the forum at all but I think that it is getting a bit off topic so to speak. So if you want to email me with any questions etc please feel free. I know that this was the opposite to what I told you last time but I hope that you understand the difference.
ATB
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 22, 2010, 03:46:42 pm
Sounds good to me , onemilimeter, but I wouldn't hold my breath whist waiting. The trouble is it is an unquantifiable risk and nobody is going to do anything about that. The same as a refund I just can't see it happening, unless you want to take out a civil action in the courts, and that costs money too. Although if Gigabyte wanted to be really generous  and earn lots of "Brownie Points" they could replace our boards with the UD9 version ;) That would be good for customer relations.

As I always mention if Gigabyte thinks the noise problem happens to certain board only, I will welcome them to send me another board which Gigabyte is confident it has no noise problem. Yes... If Gigabyte can't provide a solution to the problem (after several beta BIOS releases), I think Gigabyte should offer to replace our board with UD9.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 23, 2010, 12:42:50 pm
Hi
Can someone else try this out? and see if they get same constant noise like me. Use F5 BIOS and  go to this page http://se.msn.com/  The page is Swedish sorry but you don't have to read too much though. Scroll little bit down till you see Text "Senaste nytt" that is moving, its like 1 cm scroll down or so. I get constant noise because of this. Do you guys experience same thing? I can try to make it even easier to find "Senaste nytt" its a under a bigger video. please try it out and let me know.

P.S: F6j only fixed that issue for me, maybe some small improvement but not much though.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 23, 2010, 12:51:57 pm
No it behaves perfectly normally on my system. However I am using the UD7 version of the motherboard but there is no extraneous noises and no unusal movement.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 23, 2010, 02:01:10 pm
(...) F6j only fixed that issue for me, maybe some small improvement but not much though.

Have you tried with FVB bios?
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 23, 2010, 02:17:34 pm
(...) F6j only fixed that issue for me, maybe some small improvement but not much though.

Have you tried with FVB bios?

No  have not. I will try it out and see though.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 23, 2010, 02:59:25 pm
Hi
Can someone else try this out? and see if they get same constant noise like me. Use F5 BIOS and  go to this page http://se.msn.com/  The page is Swedish sorry but you don't have to read too much though. Scroll little bit down till you see Text "Senaste nytt" that is moving, its like 1 cm scroll down or so. I get constant noise because of this. Do you guys experience same thing? I can try to make it even easier to find "Senaste nytt" its a under a bigger video. please try it out and let me know.

P.S: F6j only fixed that issue for me, maybe some small improvement but not much though.
What browser are you using to view the site? I was using IE8.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 23, 2010, 11:44:20 pm
Hi
Can someone else try this out? and see if they get same constant noise like me. Use F5 BIOS and  go to this page http://se.msn.com/  The page is Swedish sorry but you don't have to read too much though. Scroll little bit down till you see Text "Senaste nytt" that is moving, its like 1 cm scroll down or so. I get constant noise because of this. Do you guys experience same thing? I can try to make it even easier to find "Senaste nytt" its a under a bigger video. please try it out and let me know.

P.S: F6j only fixed that issue for me, maybe some small improvement but not much though.
What browser are you using to view the site? I was using IE8.

I am using Mozilla. No noise with IE8. However i like Mozilla better ;D. But am not finish yet, i get noises on same page with IE8, when i move my mouse curse over the page. FBV BIOS was no success on my system no improvements what i can tell on this fast check. 
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 24, 2010, 02:15:38 am
I am using Mozilla. No noise with IE8. However i like Mozilla better ;D. But am not finish yet, i get noises on same page with IE8, when i move my mouse curse over the page. FBV BIOS was no success on my system no improvements what i can tell on this fast check. 

Which OS that you're using? Windows 7?
Which PSU that you're using?
Did you apply the same setting as shown in this post (http://forum.giga-byte.co.uk/index.php/topic,1426.msg9778.html#msg9778)?

May be Gigabyte should compare their BIOS with that of ASUS...
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 24, 2010, 09:20:31 am
I am using Mozilla. No noise with IE8. However i like Mozilla better ;D. But am not finish yet, i get noises on same page with IE8, when i move my mouse curse over the page. FBV BIOS was no success on my system no improvements what i can tell on this fast check. 

Which OS that you're using? Windows 7?
Which PSU that you're using?
Did you apply the same setting as shown in this post (http://forum.giga-byte.co.uk/index.php/topic,1426.msg9778.html#msg9778)?

May be Gigabyte should compare their BIOS with that of ASUS...

OS: Windows 7
PSU: Corsair 750w
Settings: Standard
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 24, 2010, 12:05:10 pm
Settings: Standard

What do you mean "standard"? Anyway, in my case, none of the beta BIOS has fixed the noise problem completely.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 24, 2010, 12:08:57 pm
Settings: Standard

What do you mean "standard"? Anyway, in my case, none of the beta BIOS has fixed the noise problem completely.

Standard like it is when you flash the bios. In my case F6j fixed noise issues in Google. My board makes that nasty noise like in that you tube video, maybe even worst. Imagine that you draw your nails on the blackboard.

 I did RMA on the board but guess what, suddenly i had a bended CPU pin on the mobo. It was not there when i send it in i always do my own control before send hardware in RMA. It was pretty weird, they did a check where i bought it, after they send it to the supplier. after 14 days, a man who works on the workshop where i bought it said there is a damage pin so the warrant is no good. I called up the support because i forgot to ask is it bended or broken a lady at the support said that it does not say in the info if its broken or bended from the supplier, Hmm... so i called that guy who i talked to first time and asked same question, he said it was bended. Do you guys see my point in this? How did he know it was bended and not broken? anyway sorry for my life long story and my bad English. I don´t wanna make Gigabyte look like the bad guys, i really think it was where i bought it. They got a reputation of having their own rules and stuff going on.

P.s: I forgot to mention he also said he did not know how bad it was bended because he had not see the board himself.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 24, 2010, 01:07:19 pm
Besides  one bent pin on the motherboard is surely fixable by a technician so why does that have to invalidate the warranty? ???
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 24, 2010, 11:14:02 pm
Besides  one bent pin on the motherboard is surely fixable by a technician so why does that have to invalidate the warranty? ???

Their policy or something like that? Maybe resell it? Dunno mate, however i bent it back myself and its working fine now.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 25, 2010, 07:02:19 am
Besides  one bent pin on the motherboard is surely fixable by a technician so why does that have to invalidate the warranty? ???

Their policy or something like that? Maybe resell it? Dunno mate, however i bent it back myself and its working fine now.

My point exactly, no big deal for a tech. They should have just done the repair along with whatever other repair they had to do. Bureaucracy ::)
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 25, 2010, 10:24:18 am
Besides  one bent pin on the motherboard is surely fixable by a technician so why does that have to invalidate the warranty? ???

Their policy or something like that? Maybe resell it? Dunno mate, however i bent it back myself and its working fine now.

My point exactly, no big deal for a tech. They should have just done the repair along with whatever other repair they had to do. Bureaucracy ::)

That´s right buddy bureaucracy. There is no humanism in this world, fight the THE POWER . Sorry had to go with the flow  ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 25, 2010, 10:41:13 am
That's it, let off some steam ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: absic on June 25, 2010, 10:42:01 am
Toot! Toot!  :D
Title: Re: GA-X58A-UD3R electrical noises
Post by: Kaen on June 25, 2010, 06:23:03 pm

Hi dear unfortunate users, I just joined the club with my X58a-ud5.

my rig:

X58a-ud5 rev 1.0
i7 930
psu hx-850
msi gtx 470
6x2 gskill ripjaws 16000
ssd intel 160go
hd samsung F3

C1E and EIST are deactivated in the bios. It's now working normally under Windows 7 Pro 64. But when I run games or 3D software I got back that background noise. It's very disturbing me because I live in the countryside so I can really very well listen it :(

Notice: the sound seems to come from the right speaker. If I use an headset the sound seems to come from the right again. If I use no speakers and no headset the noise seem to come from the motherboard.

If I listen music or play game with background sound it's partially cover that noise but I can't always listen music or have background sound to cover it.

What do you suggest? I'm very annoyed because I'm now out of delay to return my motherboard to the reseller. Do I must buy a new motherboard from another brand but what to do with my x58a..? Or do I must wait a fix from Gigabyte or RMA for rev 3.0 ..?

Thanks for your suggestions!

( Sorry my english must  sound a bit frenchy :) )
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 25, 2010, 06:47:33 pm
Hi dear unfortunate users, I just joined the club with my X58a-ud5.

my rig:

X58a-ud5 rev 1.0
i7 930
psu hx-850
msi gtx 470
6x2 gskill ripjaws 16000
ssd intel 160go
hd samsung F3

C1E and EIST are deactivated in the bios. It's now working normally under Windows 7 Pro 64. But when I run games or 3D software I got back that background noise. It's very disturbing me because I live in the countryside so I can really very well listen it :(

Notice: the sound seems to come from the right speaker. If I use an headset the sound seems to come from the right again. If I use no speakers and no headset the noise seem to come from the motherboard.

If I listen music or play game with background sound it's partially cover that noise but I can't always listen music or have background sound to cover it.

What do you suggest? I'm very annoyed because I'm now out of delay to return my motherboard to the reseller. Do I must buy a new motherboard from another brand but what to do with my x58a..? Or do I must wait a fix from Gigabyte or RMA for rev 3.0 ..?

Thanks for your suggestions!

( Sorry my english must  sound a bit frenchy :) )

Hi...

Sorry to know that your system also has the annoying noise problem. Unfortunately it's a problem that until today Gigabyte still can't provide an explanation or a solution.

All the time I thought the noise I heard from my system was from the CPU socket area. Yesterday when I placed the PSU outside the computer case, I found out that most of the noise was from the PSU. I believe the noise problem in my system is very similar to that described by the thread starter (i.e. dkslim) of this topic as given below. If you read all the posts in this thread, you may find out that dkslim has demonstrated his problem to Gigabyte Australia RMA center and since then Gigabyte has tried several beta BIOS to solve the problem. I guess Gigabyte knows it's something wrong with their motherboard and not PSU, otherwise they will not bother to release few beta BIOS.


Quote
Recently, I found that I could eliminate the noise coming from the motherboard area, by setting the voltage to a specified level (rather than leaving it at "Auto"). But this doesn't solve the problem completely, because there is still electrical buzzing noise coming from my power supply (I've tried 3 different power supplies). The power supply makes no such noise when connected to another motherboard.

I have a feeling that the Gigabyte motherboards have some error in their voltage regulation, which causes feedback to pass into the connected power supply, causing any power supply it's connected to to buzz. You'll need a power supply that is very insensitive, to get rid of the noise. But the source of the problem is the motherboard, which produces dirty power.

This is simply unacceptable. I urge everyone experiencing this noise issue to complain to Gigabyte and demand that they fix it.

Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 25, 2010, 06:50:57 pm
Well firstly welcome to the site. If you have done some research on the threads running you will have noticed that this is no new problem. There have been several BIOS updates that were supposed to help but so far seem to have failed for the most part. Gigabyte is still working on the problem though so there is hope.I suggest that for now keep an eye on the posts.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 26, 2010, 12:07:26 am
Alright party is over guys :-* I have a question. Do you guys think i can use these memory's  with each other?  CMD4GX3M2B1600C8 with CMP4GX3M2A1600C8.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 26, 2010, 12:25:52 am
This question needs to be moved to another thread, it's off topic.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 26, 2010, 12:53:15 am
This question needs to be moved to another thread, it's off topic.

Its ok we can do some off topic talk until we get some new bios to checkout. My bad, i will not bring it up here. I will send the question to Corsair.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 26, 2010, 09:29:22 am
This question needs to be moved to another thread, it's off topic.

Its ok we can do some off topic talk until we get some new bios to checkout. My bad, i will not bring it up here. I will send the question to Corsair.

No need to go off forum just start a new thread. ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 26, 2010, 02:26:30 pm
I would just like to add a little bit more information to this subject. As I am sure you all know I am running the X58A-UD7 board and  am having noise/ vibration  problems with it. Now my whole system is watercooled and I did notice because of the lack of fan over the processor the coils were runnning quite warm, nothing too bad but could have been cooler. So just to confirm(because this is where the noise eminates from) I added a dedicated fan to this area. It has made no difference at all, so that is another reason ruled out. It is definitely not heat related. :-\
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on June 27, 2010, 09:40:41 am
I believe the noise problem in my system is very similar to that described by the thread starter (i.e. dkslim) of this topic as given below. If you read all the posts in this thread, you may find out that dkslim has demonstrated his problem to Gigabyte Australia RMA center and since then Gigabyte has tried several beta BIOS to solve the problem. I guess Gigabyte knows it's something wrong with their motherboard and not PSU, otherwise they will not bother to release few beta BIOS.

Correct, Gigabyte is aware that the motherboard (not the PSU) is causing the noise. We have tried several different PSUs, and there was no difference in the electrical noise coming from the motherboard. Although the noise coming from the power supplies differed slightly - some are more sensitive to the feedback coming from the motherboard than others. Gigabyte has been quiet about this issue for a while now, so I am not sure what their progress on the fix is.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 27, 2010, 02:01:44 pm
Correct, Gigabyte is aware that the motherboard (not the PSU) is causing the noise. We have tried several different PSUs, and there was no difference in the electrical noise coming from the motherboard. Although the noise coming from the power supplies differed slightly - some are more sensitive to the feedback coming from the motherboard than others.

Pretty true... When Gigabyte (in TT forum) claimed the "audible noise" problem is due to my PSU, I referred the problem to the PSU manufacturer. Then, the PSU manufacturer said it's not the problem of their PSUs. Anyway, since there are many users (of GA-X58 motherboards) with different PSUs have reported the similar problem, I think Gigabyte can not deny that the origin of the problem is their motherboard.


Gigabyte has been quiet about this issue for a while now, so I am not sure what their progress on the fix is.

I did ask the same question to Gigabyte and they always said they could not duplicate the "audible noise" problem at the RMA center or HQ. What do you think?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 27, 2010, 02:13:21 pm
I would say that if in the end they cannot replicate the noises in their centre than they need to go into the field and listen to the noises in some customer's houses. I for one would be quite willing for them to test mine "in situ". The thing is here we are not talking about a couple of isolated incidents there are many consumers who have paid good hard cash for these boards and deserve to be able to use them without earplugs.
Title: Re: GA-X58A-UD3R electrical noises
Post by: buzzard on June 27, 2010, 03:09:16 pm
The only time I notice the electrical noise is when I have the bios at default settings (stock clocks).  As soon as I overclock my system, there is zero electrical noise.  C1E on or off, it makes no difference once the system is overclocked.  I have a rev 2.0 board with FA (first release) bios.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 27, 2010, 06:21:11 pm
My guess is that many more have these noise issues, many have mentioned it does not give away noises when overclock or people have other parts that gives away noises that eliminates the motherboard  noises ( as fans ). there was some dude who said that some people cant  hear it, well i say BS in my case if  you cant hear the noise my mobo gives away then you are deaf. Even if they got some noise going on in the background where they do the service checks you would hear it. That´s my thoughts. if they gonna RMA all they will lose too much dollas.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 27, 2010, 06:36:31 pm
I would say that if in the end they cannot replicate the noises in their centre than they need to go into the field and listen to the noises in some customer's houses. I for one would be quite willing for them to test mine "in situ". The thing is here we are not talking about a couple of isolated incidents there are many consumers who have paid good hard cash for these boards and deserve to be able to use them without earplugs.

Yes Gigabyte listen to this man he is old and wise. well i don't think they will go into the field though, but if you guys could, you should bring your case where you bought it and let them hear. I seen some people been doing that.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 27, 2010, 06:45:27 pm
Hi GreenMagic
Thanks for the back handed compliment :D  I don't know about many others but I built my machine myself so it is not possible to take it back to the retailer which was mail order. They are picking my baord up tomorrow though for intensive tests so hopefully they will make some progress. They have already ahd a video of the problem so they know what they are looking for.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 27, 2010, 06:50:05 pm
Hi GreenMagic
Thanks for the back handed compliment :D  I don't know about many others but I built my machine myself so it is not possible to take it back to the retailer which was mail order. They are picking my baord up tomorrow though for intensive tests so hopefully they will make some progress. They have already ahd a video of the problem so they know what they are looking for.

Well i built my own too, but i meant where you bought the board. Yes and was referring  to people that bought from a store nearby or so.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on June 27, 2010, 10:05:26 pm
I notice it was mentioned that overclocking can affect the sound.  My experience is that I still get the noise on my GA-X58A-UD3R (rev 1.0) even when overclocked.

I've tested under 4 conditions:

1)  Not overclocked, CIE turned on, CPU vcore auto:   Loud, constant whining sound at all times.
2)  Not overclocked, CIE turned off, CPU vcore 1.20:   Constant whining while CPU is idle, quiet pulsing whine while CPU is loaded (with Folding@Home).
3)  Overclocked, CIE turned on:   Constant whine, not as loud as (1) but still very noticeable.
4)  Overclocked, CIE turned off:   Same as (2).

My overclock details:  Baseclock set to 170, RAM multipler set to 4, CPU vcore set to 1.21.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 28, 2010, 09:14:06 am
Hi GreenMagic
Thanks for the back handed compliment :D  I don't know about many others but I built my machine myself so it is not possible to take it back to the retailer which was mail order. They are picking my baord up tomorrow though for intensive tests so hopefully they will make some progress. They have already ahd a video of the problem so they know what they are looking for.

Is Gigabyte going to give you a replacement?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 28, 2010, 10:02:51 am
They are going to lend me one to use while they carry out tests on mine. But I won't get it until they receive mine back! :'(
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 28, 2010, 01:58:56 pm
(...)
All the time I thought the noise I heard from my system was from the CPU socket area. Yesterday when I placed the PSU outside the computer case, I found out that most of the noise was from the PSU. (...)

Hi onemilimeter

1. Are there any noises still from the MB's CPU area?

2. How it's possible that you informed OCZ through their forum (http://www.ocztechnologyforum.com/forum/showthread.php?73479-OCZ-StealthXStream-OCZ600SXS-UN&p=520007&viewfull=1#post520007) that "it's confirmed the noise is coming from the PSU" more than a month ago while at our forum you claimed the noise comes from the MB since the very beginning of your posts - here (24 May) (http://forum.giga-byte.co.uk/index.php/topic,1426.msg8778.html#msg8778) till last Fri (above quoted)?

3. How was the RMA process of your OCZ PSU?
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on June 28, 2010, 05:08:24 pm
Hi onemilimeter

1. Are there any noises still from the MB's CPU area?

2. How it's possible that you informed OCZ through their forum (http://www.ocztechnologyforum.com/forum/showthread.php?73479-OCZ-StealthXStream-OCZ600SXS-UN&p=520007&viewfull=1#post520007) that "it's confirmed the noise is coming from the PSU" more than a month ago while at our forum you claimed the noise comes from the MB since the very beginning of your posts - here (24 May) (http://forum.giga-byte.co.uk/index.php/topic,1426.msg8778.html#msg8778) till last Fri (above quoted)?

3. How was the RMA process of your OCZ PSU?

Hi...

[R1] I can't confirm if there is ZERO noise from the MB's CPU area because the PSU fan noise is still relatively loud.

[R2] Wow... you can remember better than me... Initially, I thought my noise problem was due to MB. That's why I posted in TT forum (before I knew about forum.giga-byte.co.uk). At TT forum, I was somehow convinced that it's due to my OCZ PSU. Then, I posted a question at OCZ PSU. I didn't take out the PSU to check but used a "straw" (suggested by an online user) to identify the noise source, so the identification may be wrong. After following dkslim's thread, I started to believe again it's due to the MB because (1) the noise pattern responses to different settings in BIOS, (2) many users with other decent PSU brands have reported the similar issue. Then, lately, I found out my noise problem is very similar to the dkslim's case. Well, I'm not a computer expert, let alone the design of the motherboard and the PSU. If you follow my posts in dkslim's thread, it's not difficult to find out some of my earlier comments or findings are not correct. Like many other forumers who follow this thread, I learn and try to understand the problem bit-by-bit ourselves especially at earlier stage when Gigabyte was quite quiet. What can you expect from forumers who do not have decent tools or equipments like in Gigabyte HQ or RMA center to troubleshoot the problem? Well, Gigabyte Australian, like dkslim said, has identified the problem and dkslim has described their findings. Again, it's quite clear that, at least at the moment, the source of the noise problem is the motherboard itself and not the PSU. So, Gigabyte should focus on why their motherboards cause the PSU to make noise and not trying to go around the internet and see what the forumer has posted.

[R3] I do not proceed the RMA of my PSU because (1) need to send to the Netherlands, (2) the replacement (as claimed by many) will have the same problem, i.e. the fan controller is quite sensitive to temperature variation and the fan will spin at high speed when I put the PSU back into my cheap computer case which has poor air flow.


Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 28, 2010, 06:37:14 pm
Hi onemilimeter

Thanks for all your replies and clarification in [R2].

I hope that finally we will receive your MB this week for checking. I will keep all forum members here informed about the results.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on June 28, 2010, 08:55:49 pm
Good luck with your RMA guys, hope you get working boards back. Dark Mantis if you get positive notes you buy the beers though ;D I would probably had one new if it wasn't for that darn pin. It´s all runn3r´s fault by the way.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Silentspy on June 28, 2010, 09:07:18 pm
just wanna confirm i get high pitched noises with my Gigabyte GA-X58A-UD3R REV 2.0, didnt have any issues with my old ASUS MB, tried turning C1E off and it actually helped at some level but the noise is sorta still there
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 28, 2010, 09:16:53 pm
Good luck with your RMA guys, hope you get working boards back. Dark Mantis if you get positive notes you buy the beers though ;D I would probably had one new if it wasn't for that darn pin. It´s all runn3r´s fault by the way.

Thanks for the good wishes GreenMagic though allowing the moths out of the wallet is going a bit far :o Shame about the bent pin in your case. I'm just hoping that they can find the cause and make a proper fix for it. To be fair mine was more just annoying that a terrible noise like some of the others that I have heard. I will let uyou know as soon as I hear anything from Gigabyte.

Why am I not supprised that it's all runn3R's fault. Poor guy get's the blame for everything. That's the trouble with being the front man.
Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on June 29, 2010, 07:39:44 am
it seems asus is also affected
have a look at this post:

"I have tried six x58 motherboards from Asus and Gigabyte (the Asus P6T (x2), the Gigabyte EX58-UD4P, and the Gigabyte X58A-UD3R(x3)), and they ALL create such high-pitch noises"
http://www.evga.com/forums/tm.aspx?m=292111&mpage=1&print=true
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 29, 2010, 08:51:43 am
Well spotted Kangoo. At least we now know it's not just an isolated problem with Gigabyte(will make them feel happier about it to I expect). Do they have any explanation as to the cause of the sounds?
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on June 29, 2010, 11:40:37 am
Hi GreenMagic

Regarding your MB's CPU socket bend pin and problem with RMA - are you from UK / IRL?

Please start separate topic here: http://forum.giga-byte.co.uk/index.php/board,28.0.html
and we will continue the discussion how to help you there, thanks
Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on June 30, 2010, 07:57:44 am
Well spotted Kangoo. At least we now know it's not just an isolated problem with Gigabyte(will make them feel happier about it to I expect). Do they have any explanation as to the cause of the sounds?
i don't know what's the explanation from asus except naming the problem as "cap whine" but indeed asus is also affected and hasn't provided any reasonable solution so far:

"As a P7P55D-E Pro board owner I'm concerned about the reported high pitched noise coming from some of these boards"
"I got both of the boards from Newegg.  9 of the 21 reviews report the noise"
"I definitely have the high-pitched electric buzz pointed out by so many others. It only comes up when the pc is idle - however, in daily use that is a large part of the time! It can be made to disappear by disabling C-States in Bios, or as I found by testing, setting C-States to C1."

"This is a well known problem that I have seen in at LEAST 10 other places beyond this forum.  Toms Hardware and many others.  I of course tried the boards in several other machines to eliminate a hardware compatibility issue (was my first thought too :).  The problem (I have been contacted by a decent person at ASUS) is as I stated "cap whine"."


The reply from Asus was as follows:
"The tech told me that he never heard of this problem before, but then suggested that I simply return the board to the retailer for a refund and go with a different manufacturer instead of trying a 3rd ASUS board.
In other words, they said "go away.""

http://vip.asus.com/forum/view.aspx?SLanguage=en-us&id=20100131044147656&board_id=1&model=P7P55D-E%20PRO&page=1&count=34

"I just built a new system this weekend using the p7p55d-e pro motherboard.  I've noticed that there's an intermittent electronic buzzing sound coming from the vacinity of the CPU area on the motherboard itself."
"The noise is terrible.  What else is terrible is that I have requested information from ASUS and basically got a cut and paste with out any answers what so ever.
"Disable the C1E and or the C1 state.  Its a work around."
No that is not.  That is a bad compromise giving up a feature/option of the MOBO to fix a problem that should have never made it passed QA.
Forgive me if I seem caustic this situation and Asus's lack of assistance is frustrating.
I should state this is MOBO 3 with same problem"

http://vip.asus.com/forum/view.aspx?id=20100110131148921&board_id=1&model=P7P55D-E+PRO&page=1&SLanguage=en-us

BTW have you noticed who put the thread at EVGA forum which i mentioned yesterday? i wonder if it's the same dkslim who started this thread and claimed that asus is without any problem.

@ dkslim
any comment from your side?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 30, 2010, 11:04:35 am
Very interesting comments from the Asus forum. As I said it just goes to show that this is a much more widespread issue than was at first thought. One thing that needs to be sorted out is does the problem happen with ALL X58 boards or is it limited to certain builds. I ask this because the instances in Gigabyte boards seem to be closely related to the UD3 with some instances in the UD7 and I haven't heard of any in the UD9 group. Is this because of the increasing number of phases on these boards? The uD3 has a high pitched whine, my UD7 has a low pitched noise and as I said I haven't heard of any on the UD9. Is this just coincidence?
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on June 30, 2010, 01:18:17 pm
@ dkslim
any comment from your side?

I have had experience with several Asus and Gigabyte x58 motherboards, so I will tell you what the difference is between them regarding the noise.

The difference is, with the Asus motherboards, the electrical noise does NOT come from the motherboard CPU socket area. Asus motherboards are themselves completely silent. However, the Asus motherboards I tried (the Asus P6T) CAUSED the POWER SUPPLIES they are connected to, to make strange noises. For example, the Seasonic X series power supplies and Corsair power supplies all made a lot of noise when connected to the Asus motherboard - when idling and with CPU activity. It also made my Vantec power supply emit a soft beep noise every 2 seconds, constantly. It made the PWM fan on my Antec Signature power supply tick repeatedly, to generate a soft continuous buzz noise. So as you can see, the Asus does not directly make noise, it instead causes the power supply to make all sorts of weird noises. The moment I connect those power supplies to another computer motherboard (my mum's Core2Duo computer) there are no weird noises from those power supplies.

With the Gigabyte motherboards, the electrical noise comes from BOTH the motherboard CPU socket area, and the POWER SUPPLIES connected to it. Even the noise coming from the power supplies, on the Gigabytes, are worse than on the Asus. So the problem is more severe with Gigabyte. The Gigabyte motherboards I've tried are the Gigabyte DS4, EX58-UD4P, UD3R and UD7. They all had the same noise problem, at the same intensity and loudness.

As a short-hand, I have, on other forums as Kangoo discovered, simply said that Asus motherboards make the noise. However, what I meant was, the Asus motherboards caused the power supplies to make noise - while the motherboards themselves are silent. Many people, including retailers and Asus themselves, blame the problem on the power supplies, but I think it is the motherboard causing it, because otherwise how can so many different power supplies make the noise with the Asus motherboard, but not with other non-x58 motherboards? Also, why is it that the noise is worse on the Gigabytes than the Asus? That difference suggests that it's motherboard related. However, there is a small chance that I am wrong, and that the noise is actually the fault of the power supplies (which cannot handle the i7 power management system), but that would mean that almost all the power supplies are faulty.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on June 30, 2010, 01:28:29 pm
the instances in Gigabyte boards seem to be closely related to the UD3 with some instances in the UD7 and I haven't heard of any in the UD9 group. Is this because of the increasing number of phases on these boards? The uD3 has a high pitched whine, my UD7 has a low pitched noise and as I said I haven't heard of any on the UD9. Is this just coincidence?


The number of power phases does not affect the noise coming from the motherboard. I have tried the UD3R and the UD7, the UD7 had more than twice the number of power phases, and yet the noise coming from the motherboard CPU socket area was still the same. However, I believe the number of power phases might have an effect on the feedback noise going from the motherboard into the PSU. Because the power supplies make a bit less electrical weird noises, when connected to the UD7, than the UD3R.

I think there is no news about the UD9 making noises because:
1) Not many people buy it, as it is very expensive.
2) Those people who buy it, will overclock it straight away (otherwise why pay so much for a UD9 to run it at stock?), and as we all know, overclocking involves turning off C1E and setting a vcore voltage, which means stopping the noise coming from the CPU socket area. It also means there are lilkely to be loud fans etc, to keep temperatures under control when overclocking, making it harder to hear the noise.
3) Some people just can't hear very well, or think that the noise is coming from their hard drive instead of the motherboard/power supply.
Title: Re: GA-X58A-UD3R electrical noises
Post by: dkslim on June 30, 2010, 01:40:14 pm
I think it is very important to remember (as I stressed at the very beginning of this thread) that the electrical noise problem, consists of 2 separate problems:
1) Noise coming from the motherboard CPU socket area.
2) Noise coming from the connected power supply, but caused by feedback generated by the motherboard.

Both noises are caused by the motherboard, but one is emitted from the CPU socket area, the other is emitted from the power supply.

Gigabyte motherboards have problems 1 and 2.

Asus motherboards have problem 2 only.

Regarding other brands (from my research on the net):
1) EVGA motherboards: The cheaper ones (eg. EVGA LE) can have problems 1 and 2, whereas their premium ones (eg. EVGA Classified) do not have such problems. However, as I don't hear such complaints often, I think only certain EVGA motherboards have this problem, it's not a product-wide problem like the Gigabytes.
2) DFI motherboards: They can also have problems 1 and 2. But also, since I don't hear such complaints often, again it's probably an isolated fault, rather than a product-wide fault.
3) ASROCK motherboards - since Asrock is a subsidiary of Asus, I think it will be the same as the Asus motherboards regarding the noise problem.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 30, 2010, 01:55:59 pm

Fair points dkslim and well made. Thanks for the extra information regarding the other companies' products. As with most things the problems become clearer with the more information assimilated. Gigabyte are doing tests on my UD7 board now so we will see what their findings are. I will post when I have received their report.

the instances in Gigabyte boards seem to be closely related to the UD3 with some instances in the UD7 and I haven't heard of any in the UD9 group. Is this because of the increasing number of phases on these boards? The uD3 has a high pitched whine, my UD7 has a low pitched noise and as I said I haven't heard of any on the UD9. Is this just coincidence?


The number of power phases does not affect the noise coming from the motherboard. I have tried the UD3R and the UD7, the UD7 had more than twice the number of power phases, and yet the noise coming from the motherboard CPU socket area was still the same. However, I believe the number of power phases might have an effect on the feedback noise going from the motherboard into the PSU. Because the power supplies make a bit less electrical weird noises, when connected to the UD7, than the UD3R.

I think there is no news about the UD9 making noises because:
1) Not many people buy it, as it is very expensive.
2) Those people who buy it, will overclock it straight away (otherwise why pay so much for a UD9 to run it at stock?), and as we all know, overclocking involves turning off C1E and setting a vcore voltage, which means stopping the noise coming from the CPU socket area. It also means there are lilkely to be loud fans etc, to keep temperatures under control when overclocking, making it harder to hear the noise.
3) Some people just can't hear very well, or think that the noise is coming from their hard drive instead of the motherboard/power supply.
Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on July 01, 2010, 06:43:56 am
thx dkslim for exlanation of differences between gigabyte and asus and other vendors regarding this problem. i can see now that you've spent really long time on this!

However, there is a small chance that I am wrong, and that the noise is actually the fault of the power supplies (which cannot handle the i7 power management system), but that would mean that almost all the power supplies are faulty.

maybe. you know i don't have this issue in my pc fortunately (probably because i don't use x58 based giga mobo) but after reading this thread i checked my notebook and i can hear similar high frequency very very silent sound from it's psu which is separate device other than voltage regulator on the notebook's mobo of course. i haven't noticed it before as usually i listen to some music while browsing internet.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 02, 2010, 08:33:58 pm
Well I have just finished re-building my system after having the motherboard replaced by Gigabyte. They have been testing my old board for a couple of days now but I am still unsure of their findings. My new board UD7(no upgrade to UD9 but never mind :'( ) seems to be performing well. It was totally silent to start with. I loaded BIOS defaults and booted up normally, no problem. So I set the BIOS to my normal settings(no overclock at the moment) and rebooted. Again no problem. I have noticed over time though that a slight noise like on my old board has returned. Not so loud but nonetheless audible. I have added a small fan dedicated to cooling the coils(because I liquid cool my entire system there is no airflow from the CPU fan) thinking this may help but it doesn't seem to have made any difference. Basically better but not perfect.
When I hear the findings of the Gigabyte techs I will post again.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 03, 2010, 09:27:44 am
Well as I have just read on another thread  ex58's just noticed that there is a rev2.0 board being released of the X58A-UD7
Quote
GA-X58A-UD7 (Rev.2.0) also coming soon.Here is Manual and first BIOS already released.
I have just been looking at the manual and I can't see any difference so I am assuming that it has something to do with the problems we have been having.
Title: Re: GA-X58A-UD3R electrical noises
Post by: TLCH723 on July 04, 2010, 01:39:00 pm
I had find that when u set the vcore manually to the "normal" voltage (1.218 something) or higher, the noises disappear.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 04, 2010, 02:00:03 pm
Well that would have the same effect as turning off the C1 option for power saving.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 09, 2010, 02:11:04 pm
Well I said I would post agin when I had something concrete to say. I have been testing my UD7 motherboard for a while regarding this noise. Now  know that the sound coming from my board was different to the sounds I have heard coming form the UD3 boards but it may have some bearing so I sent an email to Gigabyte explaining my findings and asking for their comments. I will let you know what they say in due course.

Hello

As I said yesterday I have been running my own exhustive tests on this motherboard since I received it from you. I already stated that thie noise was diminished but still audible on setting it up.

Firstly I thought it might have been down to heat because I liquid cool my entire computer system and therefore with no CPU fan there was no secondary cooling of the CPU surrounding area which is where the coils are located.So to counter this I installed a dedicated fan for these components. I didn't notice any appreciable difference in noise level afterwards.

Secondly I thought it might be related to the PSU as has been suggested in other threads on the forum, so I removed it from the case and fixed it at a distance from the motherboard area(as much as physically possible). The noise continued unabated.

There was only one other avenue open to me and that was the cooling system. So I removed the liquid cooler from the CPU and replaced it with a Zalman aircooler that I had available. Although I had to keep it turned right down to kill the noise of the fan on it the "throbbing noise" has dissappeared as far as I could tell. Thinking it must be down to the waterblock I checked that but it was almost silent(just the noise of the flow of water). From this I deduce that the coils are very quiet but the vibrations are being amplified by the waterblock when in position.

So there is a distinct possibility that the noise on the GA-X58A-UD7 motherboards are coil induced but related to the type of heatsink fitted and that is why some boards have problems while others do not. I don't expect that this is something your technicians have tested for.

I would be interested in your comments.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on July 09, 2010, 09:14:13 pm
Well I said I would post agin when I had something concrete to say. I have been testing my UD7 motherboard for a while regarding this noise. Now  know that the sound coming from my board was different to the sounds I have heard coming form the UD3 boards but it may have some bearing so I sent an email to Gigabyte explaining my findings and asking for their comments. I will let you know what they say in due course.

Hello

As I said yesterday I have been running my own exhustive tests on this motherboard since I received it from you. I already stated that thie noise was diminished but still audible on setting it up.

Firstly I thought it might have been down to heat because I liquid cool my entire computer system and therefore with no CPU fan there was no secondary cooling of the CPU surrounding area which is where the coils are located.So to counter this I installed a dedicated fan for these components. I didn't notice any appreciable difference in noise level afterwards.

Secondly I thought it might be related to the PSU as has been suggested in other threads on the forum, so I removed it from the case and fixed it at a distance from the motherboard area(as much as physically possible). The noise continued unabated.

There was only one other avenue open to me and that was the cooling system. So I removed the liquid cooler from the CPU and replaced it with a Zalman aircooler that I had available. Although I had to keep it turned right down to kill the noise of the fan on it the "throbbing noise" has dissappeared as far as I could tell. Thinking it must be down to the waterblock I checked that but it was almost silent(just the noise of the flow of water). From this I deduce that the coils are very quiet but the vibrations are being amplified by the waterblock when in position.

So there is a distinct possibility that the noise on the GA-X58A-UD7 motherboards are coil induced but related to the type of heatsink fitted and that is why some boards have problems while others do not. I don't expect that this is something your technicians have tested for.

I would be interested in your comments.

Good work buddy, stress Gigabyte little bit. :P How do you enjoy your super computer if you live in this forum? Do you play bfbc2? if you do, lets play a match pang pang.  ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 09, 2010, 09:22:37 pm
Well GreenMagic I must admit I used to and it's onme of those things that I keep meaning to get around to again. But you know how it is there's always another problem that someone needs help with so my gaming goes out the window for a bit longer. Maybe one day :'(
Title: Re: GA-X58A-UD3R electrical noises
Post by: Tritono9 on July 11, 2010, 05:15:28 am
I really... REALLY cant believe this  >:(.

I readed all the 29 pages with attention, all words. And I cant believe.

I admire the patience you all have had. Im shocked because I never expected something like this.

Im shocked too because Gigabyte support: they dont give a sh*t until the problem was enlarged and the claims were mass. They was very slow too. I dont excepted that. You pay for your Mobos with effort, so is shocking to me because I can feel is not enough to sacrifice yourself and get the money with effort because you have to invest time and more time to help solve problems that do not correspond. Gigabyte must tested the Mobos with more attention and with more components.

Said that, I dont know what to do. I bought a X58A-UD3R REV 1.0 ten days ago and is new in the box because I need to buy some other parts yet. Surprisingly, yesterday arrived in the same shop the REV 2.0 of this Mobo and I was thinking to change the Mobos, pay the difference and get the 2.0 because is supposedly an improved version BUT it seems is not at all.

I work with audio. I will use Pro Tools, a very picky software. In the Digidesign forums, the EX58 (old Mobo) is very popular because runs PT good. But the EX58 is not more available so I bought the X58A thinking is a improved version. This problem is whit all I7 boards?

Im thinking in get the 2.0, but I need to know if this is a very general problem and all Gigabyte Mobos has this problem or just only some Mobos has this s****y sound and is a matter of luck to get one in good condition?

I cant tolerate noise because I work with audio. If I get noise, I will disable the C1E feature, it will make some damage to the system if I dont want to overclock and turn off it?

I say Thank you all for your time and effort, really. Thank you. I learn alot reading this thread. I will very attentive to your words.

J.P.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Tritono9 on July 11, 2010, 06:28:32 am
I researched about the C1E feature and in discover this: "if you disable C1E your system wont last long.... think about it everything would be at 100% load even at idle"

I need that my system (and I think everybody needs the same) say alive and functional as long as possible as it should be. Im a young worker guy and I will buy this with alot of effort, this will be my work station for many years. What do you think?
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 11, 2010, 08:14:41 am
I really... REALLY cant believe this  >:(.

I readed all the 29 pages with attention, all words. And I cant believe.

I admire the patience you all have had. Im shocked because I never expected something like this.

Im shocked too because Gigabyte support: they dont give a sh*t until the problem was enlarged and the claims were mass. They was very slow too. I dont excepted that. You pay for your Mobos with effort, so is shocking to me because I can feel is not enough to sacrifice yourself and get the money with effort because you have to invest time and more time to help solve problems that do not correspond. Gigabyte must tested the Mobos with more attention and with more components.

Said that, I dont know what to do. I bought a X58A-UD3R REV 1.0 ten days ago and is new in the box because I need to buy some other parts yet. Surprisingly, yesterday arrived in the same shop the REV 2.0 of this Mobo and I was thinking to change the Mobos, pay the difference and get the 2.0 because is supposedly an improved version BUT it seems is not at all.

I work with audio. I will use Pro Tools, a very picky software. In the Digidesign forums, the EX58 (old Mobo) is very popular because runs PT good. But the EX58 is not more available so I bought the X58A thinking is a improved version. This problem is whit all I7 boards?

Im thinking in get the 2.0, but I need to know if this is a very general problem and all Gigabyte Mobos has this problem or just only some Mobos has this s****y sound and is a matter of luck to get one in good condition?

I cant tolerate noise because I work with audio. If I get noise, I will disable the C1E feature, it will make some damage to the system if I dont want to overclock and turn off it?

I say Thank you all for your time and effort, really. Thank you. I learn alot reading this thread. I will very attentive to your words.

J.P.

This thread starter, dkslim, has done a very thorough study on this issue. If you read his recent posts in this thread, you will find out that the noise issue is very much dependant on the combination of UD3R+PSU. I suggest that you may PM runn3R and have his advice which PSU model Gigabyte UK uses to test the X58A motherboard and then try to get the one you can find at your area. The best way is to assemble it, power it and test it. If there is noise issue, then send the UD3R back for RMA. If the RMA UD3R unit also has the noise problem, send the PSU back for RMA. If the RMA PSU also has problem, then like dkslim and all of us here claim the noise issue is not isolated case but is caused by the X58A board, although Gigabyte will beg to defer.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Tritono9 on July 11, 2010, 06:59:35 pm
hi onemilimiter,

I read alll the thread and I understand the thing about PSU: Seasonic and Corsair. I have bought the pc components, except the video card. Fortunately, I bought a cooler master PSU. a Silent Pro 700w. I read here that technicians of gigabyte use cooler master PSU. But I only say that this should never happen. That is all. I will change my Mobo for the Rev 2.0 and I will see what happens, I wish that everything goes well, this is important to me and I wish a solution for you too. For me, this is unacceptable.
Title: Re: GA-X58A-UD3R electrical noises
Post by: tracer on July 11, 2010, 10:29:26 pm
After trying out the F6j BIOS, and subsequently suffering from file corruption, I've had it.
(note, F6j did nothing for the noise issue).
Went out and bought an Asus P6X58D
I will let you guys know if this board produces the same noise issues as the GA-X58A-UD3R. I have a strong feeling that the answer will be no.
Title: Re: GA-X58A-UD3R electrical noises
Post by: tracer on July 12, 2010, 02:53:04 am
So I installed the Asus P6X58D Premium without replacing any other hardware.

The results are the same as mentioned elsewhere. There is no more high pitched wine emanating from the motherboard.

However, there is now a "coil noise" emanating from the Power Supply.

The power supply I'm using is a PC Power and Cooling Silencer 750W.
So I will contact the manufacturer to see what the deal is.

Overall the noise is much less and more bearable, but still unacceptable.

So my conclusion here is, that somewhere along the way, our industry has failed us. The power supply requirements have changed somewhere along the way, but nobody bothered to tell consumers.
Title: Re: GA-X58A-UD3R electrical noises
Post by: ex58 on July 12, 2010, 05:17:21 am
Beta BIOS F6k on TT forum.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 12, 2010, 07:47:03 am
There are plenty of instances on the forums of Asus boards also making noises(although I haven't heard anything as bad as the Gigabyte ones). That is why I don't recommmend people to change brands when they have the problem. I think it's something to do with the chipset and the coils that everyone is now using. Probably they are more prone to oscillation and there is a frequency that they are picking up, maybe through the power supply, and amplifying. That is why only some combinations have this problem. I just don't feel that any of the manufacturers are taking this problem seriously enough. They are more "paying lip service" to us.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Tritono9 on July 13, 2010, 07:46:22 am
hey! I have the rev 2.0 here. I managed to change the rev 1.0 for the rev 2.0. I need to buy the videocard and a monitor to complete my setup and start my build. When I have news, I will let you know how Im doing with the X58A UD3R Rev 2.0 and the CM Silent Pro. I only wish a silent and stable system tor work with.

This really piss me off, because one thing is detected bug and that companies provide immediate assistance, efficiently and accurately, keeping attention on the problem and making a effective fix investing the neccesary energy, and another thing is that the companies know the problem and virtually ignore it or put a very little of energy to fix it. Is not enough to get the money with effort, you need to be prepared to fight and lost time for bugs like this. Is unacceptable.

I will let you know about.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 13, 2010, 08:08:11 am
I am happy for you that you managed to change your board for a rev2. I think that was probably a wise choice. Just keep us informed of your progress as you complete your build.
Title: Re: GA-X58A-UD3R electrical noises
Post by: raya2 on July 14, 2010, 11:34:59 pm
I have a 750w Corsair PSU . If I'll buy a GA-X58A-UD3R M/B, I also gonna have this noise problem or not ? What about GA-X58A-UD3R rev.2 ?
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 15, 2010, 12:41:50 am
I have a 750w Corsair PSU . If I'll buy a GA-X58A-UD3R M/B, I also gonna have this noise problem or not ? What about GA-X58A-UD3R rev.2 ?

This thread is very long. If you do not have time to read all the posts, I would suggest you to read only posts by the thread starter, i.e. dkslim. I think dkslim did mention few PSUs which would emit the noise due to the UD3R. I think Corsair PSU 750W is one of them...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 15, 2010, 05:56:17 am
I wouldn't worry about it for now. If when you get your board you have the problem then change it but the majority of  boards work fine. I have a Corsair PSU and it works fine with my board.
Title: Re: GA-X58A-UD3R electrical noises
Post by: raya2 on July 15, 2010, 11:35:48 am
Quote
I think Corsair PSU 750W is one of them...

I read most of the posts in this thread and it seems Corsair PSU 750W is one of them.
So what about UD7 or UD5 ? Are they have this noise problem with my PSU or not ?
And what about other X58 motherboards ? (from other manufactors like msi or asus)
Are the other X58 mobos (from other manufactors)  also have this noise problem ?

Quote
I wouldn't worry about it for now. If when you get your board you have the problem then change it but the majority of  boards work fine. I have a Corsair PSU and it works fine with my board

0-  I'm an unlucky person and think in this case also don't have any luck :(
1-  I don't think that resellers in my country , accept to change the board for some noise .
2- And If they agree with changing , which board(s) I must take in exchange (for X58 chipsets)  so I don't have this noise problem ?
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 15, 2010, 01:31:20 pm
Quote
I think Corsair PSU 750W is one of them...

I read most of the posts in this thread and it seems Corsair PSU 750W is one of them.
So what about UD7 or UD5 ? Are they have this noise problem with my PSU or not ?
And what about other X58 motherboards ? (from other manufactors like msi or asus)
Are the other X58 mobos (from other manufactors)  also have this noise problem ?

Quote
I wouldn't worry about it for now. If when you get your board you have the problem then change it but the majority of  boards work fine. I have a Corsair PSU and it works fine with my board

0-  I'm an unlucky person and think in this case also don't have any luck :(
1-  I don't think that resellers in my country , accept to change the board for some noise .
2- And If they agree with changing , which board(s) I must take in exchange (for X58 chipsets)  so I don't have this noise problem ?

May be you should consider AMD platform...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 15, 2010, 01:33:26 pm
I run a UD7 board myself and apart from a specific problem to do with water cooling I haven't had any trouble with it. I can say that it is an excellent board on the whole. I also haven't heard of many problems to do with the UD5 either. Bearing in  mind people only come on to a forum like this when they have problems not when everything is running perfectly!

You don't say which country you come from but Gigabyte warranty covers the boards for three years so the retailers have nothing to complain about.
Title: Re: GA-X58A-UD3R electrical noises
Post by: tracer on July 15, 2010, 02:18:38 pm
There are plenty of instances on the forums of Asus boards also making noises(although I haven't heard anything as bad as the Gigabyte ones). That is why I don't recommmend people to change brands when they have the problem. I think it's something to do with the chipset and the coils that everyone is now using. Probably they are more prone to oscillation and there is a frequency that they are picking up, maybe through the power supply, and amplifying. That is why only some combinations have this problem. I just don't feel that any of the manufacturers are taking this problem seriously enough. They are more "paying lip service" to us.


Better still, this asus board has so many other problems that I'm going back to the UD3R.
I can't run my ram at it's speced speed without the machine rebooting in 5 minutes. And I can't run my SLI nvidia cards + raid controller (either one graphics card and raid controller or both cards and no controller). First time Asus has let me down that hard.

PC Power and Cooling (OCZ) has offered to "fix" my PSU under warranty. So I will most likely pick up a good new PSU anyways so I can have a spare. What would people recommend at this point? Was thinking of one of the Enermax modular 700watt units.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 15, 2010, 02:45:41 pm
As long as it is a quality, well known brand I don't think it really matters. I am running a Corsair HX850 and I'm more than happy with it. It's also guarranteed for 7 years so I don't have to worry for the future. Maybe I should have gone for the 1000w though as in 7 years time I might be running ten graphics cards in crossfire and need that extra bit of power ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 15, 2010, 05:22:30 pm
May be off-topic but I wonder if Intel own X58 motherboard has such noise issue or not.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 15, 2010, 05:24:40 pm
Not that I've heard but that doesn't mean it doesn't. I have seen some damning posts on other sites of their new X58 boards in general though.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on July 15, 2010, 05:43:12 pm
(...) I have been running my own exhustive tests on this motherboard since I received it from you. I already stated that thie noise was diminished but still audible on setting it up.

Firstly I thought it might have been down to heat because I liquid cool my entire computer system and therefore with no CPU fan there was no secondary cooling of the CPU surrounding area which is where the coils are located.So to counter this I installed a dedicated fan for these components. I didn't notice any appreciable difference in noise level afterwards.

Secondly I thought it might be related to the PSU as has been suggested in other threads on the forum, so I removed it from the case and fixed it at a distance from the motherboard area(as much as physically possible). The noise continued unabated.

There was only one other avenue open to me and that was the cooling system. So I removed the liquid cooler from the CPU and replaced it with a Zalman aircooler that I had available. Although I had to keep it turned right down to kill the noise of the fan on it the "throbbing noise" has dissappeared as far as I could tell. Thinking it must be down to the waterblock I checked that but it was almost silent(just the noise of the flow of water). From this I deduce that the coils are very quiet but the vibrations are being amplified by the waterblock when in position.

So there is a distinct possibility that the noise on the GA-X58A-UD7 motherboards are coil induced but related to the type of heatsink fitted and that is why some boards have problems while others do not. (...)

Thanks Dark Mantis for tests of new, swapped UD7. It's really interesting that the issue appears only when using watercooling. Your old MB is under investigation in HQ now.

To all users who experience "sound" issue on their MB's.

Please tell me if you use air or water type of cooling for the CPU including of course model name of your MB.

Thanks.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 15, 2010, 05:48:15 pm
Hi runn3R
Has there been any indication of the problem yet? On another vein is anything being done about the poor performance of the  Marvell SATA3 problem?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on July 15, 2010, 09:27:09 pm

To all users who experience "sound" issue on their MB's.

Please tell me if you use air or water type of cooling for the CPU including of course model name of your MB.

Thanks.

Thanks for your continued investigation of the matter, runn3R.

I use air cooling (specifically a Cooler Master Hyper 212 Plus) on my GA-X58A-UD3R rev 1.0 (batch 1002) motherboard and I have the noise issue.

I have an I.R. thermometer gun which I've used to check the temperature of the VRM's and other components surrounding the CPU socket.  Most are in the mid-to-high 40's and none of them are over 50.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 15, 2010, 09:44:32 pm
Thanks for your continued investigation of the matter, runn3R.

I use air cooling (specifically a Cooler Master Hyper 212 Plus) on my GA-X58A-UD3R rev 1.0 (batch 1002) motherboard and I have the noise issue.

I have an I.R. thermometer gun which I've used to check the temperature of the VRM's and other components surrounding the CPU socket.  Most are in the mid-to-high 40's and none of them are over 50.

May I know which PSU model do you use in your system?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on July 15, 2010, 10:16:37 pm
I'm using a PC Power & Cooling Silencer 750 Watt.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 15, 2010, 10:44:43 pm
I'm using a PC Power & Cooling Silencer 750 Watt.

Do you mean this Silencer Mk II 750W (http://www.pcpower.com/products/description/Silencer_Mk_II_750W/index.htmlhttp://www.pcpower.com/products/description/Silencer_Mk_II_750W/index.html)?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on July 15, 2010, 11:13:41 pm
This one:  http://www.pcpower.com/power-supply/silencer-750-quad-crossfire.html (http://www.pcpower.com/power-supply/silencer-750-quad-crossfire.html)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 16, 2010, 06:23:40 am
onemilimeter, I take it that you are after this information to try and build up a database of board/psu combinations that are troublesome. It is a good idea and one that I take it runn3R has also got in mind that's why he asked for the information I would think.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 16, 2010, 09:12:17 am
onemilimeter, I take it that you are after this information to try and build up a database of board/psu combinations that are troublesome. It is a good idea and one that I take it runn3R has also got in mind that's why he asked for the information I would think.

I'm afraid it's not easy to build up a database due to limited resources. I reckon Gigabyte would have done that too. With far better resources, Gigabyte can easily test their motherboards with various PSU models, especially those popular models such as Corsair, Seasonic, Thermaltake, etc.. I was told that Gigabyte has tested many brands of PSU. May be customer should write to them (e.g. runn3R) and ask which board/PSU combination is not troublesome.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 16, 2010, 09:18:16 am
Hopefully you are right and the company is compiling a list of compatible PSUs. If they could release this as a QVL it would be most usefull.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on July 19, 2010, 02:14:53 pm
Hi runn3R
Has there been any indication of the problem yet? (...)

I was informed today that our HQ was able to hear the sound :) from your UD7. We need some time to make more tests locally about the suggested solution.

To all users of X58A-UD7 with this issue (if there are any from UK except Dark Mantis)

We need one "problematic" MB to borrow from you for a period of few days to test if the the solution works. Thanks in advance.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on July 19, 2010, 02:16:17 pm
(...)
I use air cooling (specifically a Cooler Master Hyper 212 Plus) on my GA-X58A-UD3R rev 1.0 (batch 1002) motherboard and I have the noise issue.

I have an I.R. thermometer gun which I've used to check the temperature of the VRM's and other components surrounding the CPU socket.  Most are in the mid-to-high 40's and none of them are over 50.

Thanks for the info.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 19, 2010, 03:40:38 pm
I was informed today that our HQ was able to hear the sound :) from your UD7. We need some time to make more tests locally about the suggested solution.

To all users of X58A-UD7 with this issue (if there are any from UK except Dark Mantis)

We need one "problematic" MB to borrow from you for a period of few days to test if the the solution works. Thanks in advance.

Hi runn3R... is Gigabyte UK able to duplicate the noise with my UD3R?

By the way, how's about the SATA3 issue? I'm not sure if you missed the Dark Mantis's question on SATA3 issue.

Thanks.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on July 19, 2010, 06:02:08 pm
Hi Dark Mantis and onemilimeter

Let's keep this thread clean and discuss there only "electrical sound" issue. As it's not the noise due to it's very silent sound, right?

If you want to ask for anything else (like SATA3) you can do it in the appropriate thread or just send PM (the best way as I read all of them).

As it's just impossible for me to read all posts at the forum.

---edited:---
New topic "MARVELL SATA3 problem" created: http://forum.giga-byte.co.uk/index.php/topic,2336.0.html
Title: Re: GA-X58A-UD3R electrical noises
Post by: Silentspy on July 22, 2010, 12:16:24 am
anyone tried new bios yet? and where is the changelist?

http://download.gigabyte.eu/FileList/BIOS/mb_bios_ga-x58a-ud3r_2.x_fb5.exe
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 22, 2010, 09:27:49 am
Ha, changelist ::) We have discussed this topic before! To be fair it is the same on most manufacturers and not a problem limited to Gigabyte BIOS updates, they just never supply enough information about what the problem the update cures and what extra features it gives.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Pantera1222 on July 22, 2010, 09:31:11 am
I have rev 2.0 board and haven't had any problem with noises or anything. It did act weird a time or 2 but has been running pretty smooth.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 22, 2010, 09:37:32 am
This problem doesn't affect every board by any means! It seems to be a certain configuration of components that cause these noises to occur.
Title: Re: GA-X58A-UD3R electrical noises
Post by: tracer on July 24, 2010, 12:43:51 am
Update

I now have two motherboards and two power supplies.
Motherboards are the Asus P6X58D-Premium and the Gigabyte X58A-UD3R Rev.1
The power supplies are the PC Power and Cooling Quad 750 Silencer (the original) and a new Seasonic X-750
All Bios settings left at default EXCEPT turning on XMP profile for my ram.
Here are the test results when Windows 7 initiates power savings.

PC Power and Cooling Quad 750 Silencer
P6X58D-Premium: Coil wine coming from Powre Supply
X58A-UD3R: Unbearable pig frying alive in hot oil sound coming from motherboard

Seasonic X-750
P6X58D-Premium: Silence
X58A-UD3R: very very slight noise coming from the power supply. I have to have my head beside it as it's out of the case to hear it.

The ending
I'm keeping the X58A-UD3R
The Asus board refuses to work with my SLI cards and my x4 raid controller at the same time (either one nvidia card and the raid controller or the two nvidia cards and no raid). That and I have to run the qpi link at 1.4v instead of the speced 1.35v to keep in stable.
PC Power and Cooling has offered to replace my Silencer under RMA and I'll have that as a backup.

So, there you have it. Morel of the story is you need a good, new power supply to run these latest batch of X58 Motherboards.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on July 24, 2010, 01:35:47 am
Thanks for the information, tracer.

Did you have C1E enabled during your testing?

Edited:  I've just noticed you said that BIOS settings were left at default except for XMP, so I assume that means C1E was on.  This sounds encouraging, thanks for the news.
Title: Re: GA-X58A-UD3R electrical noises
Post by: tracer on July 24, 2010, 02:08:42 am
Did you have C1E enabled during your testing?

Yup. All power saving features were on (as per default).

Slight update though.
Now that the computer is back in case and everything is plugged in. It does make a little bit of noise. Enough that it is noticeable.
So now I don't know what to do. If the Asus board worked properly, I would just use that. <sigh>

Lastly, this board does run much hotten (by almost 10 degrees) then the Asus board. Most likely do to the "premium" heatpipe cooling on the more expensive board. (this is not surprising). I'm assuming the same would be true for the UD5 board.

Note: I updated my previous post to include the fact that I have a Rev.1 board.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 24, 2010, 07:13:29 am
Your findings were not unsuspected tracer, as has been deduced before the noise is down to the motherboard/PSU combination. As far as the UD5 is concerned there are far fewer instances of noise and they definitely run cooler.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 24, 2010, 08:41:15 am
Update

I now have two motherboards and two power supplies.
Motherboards are the Asus P6X58D-Premium and the Gigabyte X58A-UD3R Rev.1
The power supplies are the PC Power and Cooling Quad 750 Silencer (the original) and a new Seasonic X-750
All Bios settings left at default EXCEPT turning on XMP profile for my ram.
Here are the test results when Windows 7 initiates power savings.

PC Power and Cooling Quad 750 Silencer
P6X58D-Premium: Coil wine coming from Powre Supply
X58A-UD3R: Unbearable pig frying alive in hot oil sound coming from motherboard

Seasonic X-750
P6X58D-Premium: Silence
X58A-UD3R: very very slight noise coming from the power supply. I have to have my head beside it as it's out of the case to hear it.

The ending
I'm keeping the X58A-UD3R
The Asus board refuses to work with my SLI cards and my x4 raid controller at the same time (either one nvidia card and the raid controller or the two nvidia cards and no raid). That and I have to run the qpi link at 1.4v instead of the speced 1.35v to keep in stable.
PC Power and Cooling has offered to replace my Silencer under RMA and I'll have that as a backup.

So, there you have it. Morel of the story is you need a good, new power supply to run these latest batch of X58 Motherboards.


Your finding is very similar to that found by dkslim and this again proves that there is something "wrong" with the UD3R. When you mentioned about "new" power supply, did you mean "newly designed" power supply?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 24, 2010, 09:10:44 am
Hi onemilimeter, that's how I read it and as far as I can find out this is a fairly new model specs here: http://www.overclockers.co.uk/showproduct.php?prodid=CA-014-SS
Title: Re: GA-X58A-UD3R electrical noises
Post by: tracer on July 24, 2010, 01:18:10 pm
Another Update.

So Once I got everything put back into the case and all my hardrives installed etc. the board started making more noise.
It's pretty much unacceptable again.
The Asus board is dead silent. So I will have to make that board work.

There is something wrong with the X58A-UD3R. Not even a new top of the line PSU like the Seasonic X750 could fix the noise issue, it only improved it.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 24, 2010, 02:20:39 pm
Well thanks for that tracer, it was looking hopeful until just then. I thought that at least there was a way forward for all these members who have been suffering.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 24, 2010, 02:26:49 pm
Another Update.

So Once I got everything put back into the case and all my hardrives installed etc. the board started making more noise.
It's pretty much unacceptable again.
The Asus board is dead silent. So I will have to make that board work.

There is something wrong with the X58A-UD3R. Not even a new top of the line PSU like the Seasonic X750 could fix the noise issue, it only improved it.

Does the Asus board have features like C1E, C3/C6/C7 state, and EIST etc?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 24, 2010, 02:27:38 pm
I would be very surprised if it didn't.
Title: Re: GA-X58A-UD3R electrical noises
Post by: specifier on July 25, 2010, 08:51:25 pm
I have been following this thread for a few day because I was considering this motherboard.  A lot of good stuff here, but have not seen anything more for a few days.

Are they any resolutions to this noise problem yet?

Thank you
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 25, 2010, 09:13:27 pm
Nothing new I am aware of, I'm afraid. I don't know if your budget can stand it but the UD5 seems to be noise free and of course is a slightly better board.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 25, 2010, 09:17:39 pm
Nothing new I am aware of, I'm afraid. I don't know if your budget can stand it but the UD5 seems to be noise free and of course is a slightly better board.

It looks like UD5 has no problem. Could it be due to the number of UD5 users is less than UD3R?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 25, 2010, 09:53:10 pm
Obviously the number of boards sold is going to impact on the data but even so I can't say I remember any instances of the same noise. The UD7 and UD9 come under the same canopy. Being more expensive boards they sell less and so you will see less problems reported, that isn't to say none exist but I don't know of any. Even my UD7 board does not have the same noise problems as the UD3 it is entirely different and due to other factors which I am trying to resolve presently. Also as far as I am aware there haven't been any other instances of this noise on this board. I even put out an appeal on my other forum which has 300,000 members and there has been no takers so far.
Title: Re: GA-X58A-UD3R electrical noises
Post by: bugtraq69 on July 26, 2010, 12:42:01 pm
My replacement GA-X58A-UD3R (a Rev. 2,  ;D) board running on stock BIOS settings (as in straight out of the box) is as silent as a sleeping baby.

FWIW my setup is:
I7 930, with Akasa Nero S
OCZ Gold 6GB (3x2GB) DDR3 PC3-12800C8 (1600MHz) Tri-Channel (OCZ3G1600LV6GK)
Sapphire ATI Radeon HD 5770 1024MB
Coolermaster Silent Pro 700W Modular PSU
Fractal Design Define R2 case

Regards
Peter
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 26, 2010, 12:48:04 pm
My replacement GA-X58A-UD3R (a Rev. 2,  ;D) board running on stock BIOS settings (as in straight out of the box) is as silent as a sleeping baby.

FWIW my setup is:
I7 930, with Akasa Nero S
OCZ Gold 6GB (3x2GB) DDR3 PC3-12800C8 (1600MHz) Tri-Channel (OCZ3G1600LV6GK)
Sapphire ATI Radeon HD 5770 1024MB
Coolermaster Silent Pro 700W Modular PSU
Fractal Design Define R2 case

Regards
Peter


Hi...

Do you mean you had the similar noise problem with your older UD3R (Rev. 1.0 or Rev. 2.0)?

Would you please double confirm the following settings:

Operating system
BIOS version
C1E
C3/C6/C7
Turbo-mode
Number of fans, HDDs, DVD R/RW drive, etc.

Thanks.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 26, 2010, 12:54:48 pm
Hi Peter
There must be many UD3 boards that are working perfectly, it's just that with the quantity that are causing the noise problem it's a case of trying to find certain similarities. It has been suggested that the PSU/motherboard mix is one that could be the cause.
Title: Re: GA-X58A-UD3R electrical noises
Post by: tracer on July 27, 2010, 10:34:34 pm
Does the Asus board have features like C1E, C3/C6/C7 state, and EIST etc?

Yes, Yes (but not on by default, I did enable it), no idea.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on July 28, 2010, 12:56:19 am
Does the Asus board have features like C1E, C3/C6/C7 state, and EIST etc?

Yes, Yes (but not on by default, I did enable it), no idea.

Thanks. Do you mind to share the type of graphical card installed in your system?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Burgerking on July 31, 2010, 06:18:01 pm
I've been watching this thread for a while now and thought I would post my experience.

I built a Core i7 930 system a couple of months back using a GA-X58A-UD3R rev 1 board and 6GB of Corsair DDR3-1600 ram (XMP profile 1 enabled in bios). The system build went ok but I immediately noticed the high pitched noise described in this thread, it was coming from the CPU area and not the Seasonic X-750 power supply. The noise was very much reduced with C1E disabled.

I was willing to live with the quiet high pitched noise but I began to suffer from random crashing, particularly in games such as COD4. No blue screen of death, just instant reboot. A full hardware and software rebuild later and the same issue occurs, I eventually isolate the power supply as the most likely cause.

To cut a long story short, I bought a Corsair TX 650w power supply to prove my theory (rather than return all the bits to Scan) and I now have perfect stability with only slight coil whine when C1E is enabled (perfectly silent when disabled). I may have had a faulty Seasonic X-750 (now refunded) but this particular PSU has come up a couple of times in this thread, either way I'm much happier now.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on July 31, 2010, 06:22:36 pm
Thanks for that information burgerking,The more we can assimilate the more chance of getting to the bottom of this fiasco
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on August 03, 2010, 04:23:56 pm
I recieved my X58A-UD9 Friday and it has 0 whine issues so I dont understand why Gigabyte has not fixed the UD3R issue yet. I will keep you updated. Awesome board so far.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 03, 2010, 05:35:00 pm
I recieved my X58A-UD9 Friday and it has 0 whine issues so I dont understand why Gigabyte has not fixed the UD3R issue yet. I will keep you updated. Awesome board so far.

To my way of thinking the main difference between the two boards apart from the obvious, size, slots, etc is the the UD7/9 has 24 power phases and the UD3 only has 8 on the rev1 board and 12 on the rev2. So presumably Gigabyte are thinking along the same lines. ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on August 03, 2010, 06:35:07 pm
I recieved my X58A-UD9 Friday and it has 0 whine issues so I dont understand why Gigabyte has not fixed the UD3R issue yet. I will keep you updated. Awesome board so far.

Hopefully Gigabyte will allow us to exchange for UD9... Ha Ha... I'm dreaming...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 03, 2010, 06:45:09 pm
I recieved my X58A-UD9 Friday and it has 0 whine issues so I dont understand why Gigabyte has not fixed the UD3R issue yet. I will keep you updated. Awesome board so far.

Hopefully Gigabyte will allow us to exchange for UD9... Ha Ha... I'm dreaming...

Can I join in the dream? UD9s all round! ;D ;D ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: Miracle1980 on August 06, 2010, 12:00:19 pm
Hi Guys,

Is there any update on this? I don't have the problem with C1 and C3-4-5 set on disabled but i don't know if i'm doing something wrong for my cpu lifetime...

Someone can confirm that i can have these 2 options disabled?

Which bios do you suggest me to use to fix the issue? The last beta bios on the site can help?

Thanks
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 06, 2010, 12:02:53 pm
In theory it will shorten the lifespan of your chip but in reality you will probably discard the chip and upgrade it before it burns out. It is only the fact that it allows the CPU to throttle back when not being used. Because of this you will use slightly more energy too.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Miracle1980 on August 06, 2010, 01:15:22 pm
So as i understood there is no solution at all for this problem....
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 06, 2010, 02:02:30 pm
Not so far :-\ Gigabyte has been working on different BIOS updates but whether that will fix the problem reamains debateable.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Miracle1980 on August 06, 2010, 08:43:45 pm
In theory it will shorten the lifespan of your chip but in reality you will probably discard the chip and upgrade it before it burns out. It is only the fact that it allows the CPU to throttle back when not being used. Because of this you will use slightly more energy too.

I double checked the voltage value of the cpu without C1 and C4-5-6 and finally i saw that the difference in idle its not so much. I have the cpu voltage set up in Idle and the voltage change in lower and higer "normally". For sure with the C1 and C4\5\6 options its a bit lower in idle and uses also different small values BUT the difference its not so much.
So i think that its not a big problem to leave these options disables.

At least till Gigabyte will not fix definitely the issue with a Bios update.

Last question:

I wanted to use the Dynamic Energy Saver2 utility to save power in windows 7 but the application doesn't work for me. It stucks whenever i try to enable it. Is there a working application for I7\Win7 64bit that is working fine to save energy\power?

Thank you
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 06, 2010, 09:17:16 pm
I don't use the power saving modes C1 etc either becuase I watercool everything and so it would be counter productive. The bundled software is usually rubbish in my opinion and I would suggest not using it. Normally only causes problems. As I say I am the wrong person to answer your question about power saving programs, but I am sure there are others who will be happy to.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on August 14, 2010, 11:08:22 am
Just wish to remind Gigabyte that many still wait for the solution to eliminate this annoying noise problem...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 14, 2010, 11:36:08 am
I did notice that it was tending to die away into the background but without any fix available. It is hte same as the SATA3 problem, "leave it long enough and take no notice and it will go away" is their feeling's on the issue I am sure. >:(
Title: Re: GA-X58A-UD3R electrical noises
Post by: EliteComputerBuilds on August 14, 2010, 04:07:00 pm
There will never be a solution. It's a hardware problem and there isnt much Gigabyte is going to do about this issue.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 14, 2010, 04:11:18 pm
There will never be a solution. It's a hardware problem and there isnt much Gigabyte is going to do about this issue.

I must admit that is my feelings on the subject. The thing is they should hold their hands up and admit they got it wrong and make some sort of restitution to the people who purchased these boards. I understand that unless forced to they will not follow this path but that doesn't make it right.  >:(
Title: Re: GA-X58A-UD3R electrical noises
Post by: gexon on August 17, 2010, 09:15:43 am
I was thinking of replacing my psu with hx650 and searched the forums if people had issues with this psu and  luckily i found this forum. I think i will not buy this corsair psu. Even a CFT-650-14CS psu model which is of middle class  gets on well with my GA-EX58-UD3R. I've been exploiting it for more than half-year and it doesn't emit a buzzing sound. Only when playing high demanding games such as COD4 i can hear a very quiet and pleasant electrical sound coming out of graphics card but i can hear it only with my headphones off. It doesn't bother me.
Do you guys know any reliable alternatives to hx650 which wouldn't make a buzzing sound ?

My system's main specs:
GA-EX58-UD3R rev 1.6 FB
GTX 275 TWIN Frozr OC
Corsair 3x2GB
CFT-650-14CS
Samsung HD103UJ
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 17, 2010, 09:24:15 am
Yes the HX850  ;D
Seriously why do you want to replace a good quality PSU like that anyway?  I can understand it if your machine needed more power but from the sounds of it the PSU is coping quite well.
Title: Re: GA-X58A-UD3R electrical noises
Post by: gexon on August 17, 2010, 10:06:49 am
It's not reasonable to buy HX850 as my system needs at least 40amps on 12v rail. 650w with 52-54amps is enough :P
Well, there are three main reasons to replace my current psu:
1.  It only has 75% efficiency(i need a psu producing less heat with more power savings).
2. It doesn't have "under voltage" protection.
3. stability issue(sometimes when i turn on my pc  there is no video signal on the monitor).

Did you hear any feedbacks about seasonic x650 ?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 17, 2010, 10:19:44 am
It's not reasonable to buy HX850 as my system needs at least 40amps on 12v rail. 650w with 52-54amps is enough :P

Did you hear any feedbacks about seasonic x650 ?

You asked for my opinion and that was it. I understand what you are saying and why but there are other factors to take into consideration. In the longer term your PSU will lose power output because of capacitor droop and other detrimental effects that time has on the components. So you need to build in a decent overhead power wise. Also as I said it depends not only on the power output but HOW it is output.

As far as I am aware the Seasonic x650 is a good quality supply. Also it has only one 12v 54amp rail which in my opinion is better. Mind you price wise there is not much difference between that and the Corsair  HX850 we discussed.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Shtirlicas on August 17, 2010, 11:38:25 pm
  Recently, I built new PC and it had electrical noise from PSU. My specs: GA-X58A-UD3R (rev.2), CPU I7-930, RAM 6GB, Video GTX460 1Gb. First my PSU was cheap Codegen (Mustiff) 500SX 500W (price ~36 EU) and it produced loud electric noise (like dialing modem) with C1E enabled, so I changed it to Chieftec APS-650C 650W (price ~78 EU).  I can't hear noise with Chieftec in normal conditions (very little noise when you come very close to PSU), so problem to me was PSU.
  Unfortunatly I can hear noise from monitor now...damn capacitors...   >:( I am becoming paranoid about these noises  :(
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on August 18, 2010, 05:59:01 am
Just wish to share with you all...

[1] My UD3R (Rev. 1.0) reached Gigabyte UK on 16 July 2010.

[2] Gigabyte UK sent me a replacement, which Gigabyte claimed that it had been tested and confirmed producing no audible noise with any PSU, on 20 July 2010.

[3] I was told on 22 July 2010 that the FAE of Gigabyte UK was not able to hear any noise from my original UD3R.

[4] I tested the replacement UD3R and found out that the audible noise was as bad as my original UD3R. I informed Gigabyte UK my finding.

[5] Gigabyte UK tested my original UD3R again on 28 July 2010 and finally they confirmed they heard the noise.

[6] Gigabyte UK confirmed that they were able to hear the squealing noise and whine (high pitch) noise no matter which PSU was used (including branded PSUs).

Gigabyte Australia and Gigabyte UK have confirmed that they were able to hear the audible noise caused by UD3R. I'm still waiting for Gigabyte's comment or solution. Unfortunately, it's been three weeks or more and I receive no update of my original UD3R.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Brzhk on August 18, 2010, 03:54:30 pm
I've been following this thread since the 16th page as i very recently bought the same MB (rev1.0), and i've been annoyed by that very sound.

On another note, there is also noise coming out from my speakers that definitely have the same origin (scrolling a browser creates noise, for example.).

I'm very, very disappointed to see no reaction from gigabyte since runn3r last replied.

If this problem will not get fixed, i will never buy gigabyte again unless i see the product working flawlessly from my very eyes.
It's not much against gigabyte lack of reaction, but at least my name stacks up on the disappointed customers list.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 18, 2010, 04:20:55 pm
I can't help with the noisy motherboard but if you have USB connected keyboard and mouse it is worth trying another port for the receiver as often it will alleviate the scrolling noises.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Brzhk on August 18, 2010, 04:30:05 pm
i'll try that. But that's kinda annoying, as the receivers are on the front panel. I guess i can find some USB extension wires & USB hub.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 19, 2010, 12:04:49 pm
Or even just try refitting them to the rear of the case. Sometimes this can make them less sensitive but normally it works ok.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Tritono9 on August 19, 2010, 09:04:35 pm
I just want to let you know about my situation with the PSU noise.

I have a Cooler Master Silent Pro 700w. I discovered a noise. I hear it more audible in the PSU area but also the same noise in the CPU area but in low volune. I could live with that noise but the problem was that I have a USB-Pedalboard (guitar - Pod X3 Live) with Monitor speakers for listen all the sounds. I heard the noise amplified in my Monitors Speakers and it was very annoying. I tried some things and only two make a difference: C1E off or manually set the Vcore. I think that the second option is good if you put the "normal" value that you can see in Bios. Now with my ear very close to the PSU I can hear a very low noise but is not annoying me and I dont have noise in my USB devices. I had to disabled the C1E too because with Energy Bios options I have freezes and reboots. That is my history, maybe someone can take some thing of it:)
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on August 20, 2010, 01:57:13 pm
(...)
[5] Gigabyte UK tested my original UD3R again on 28 July 2010 and finally they confirmed they heard the noise.

[6] Gigabyte UK confirmed that they were able to hear the squealing noise and whine (high pitch) noise no matter which PSU was used (including branded PSUs).

Gigabyte Australia and Gigabyte UK have confirmed that they were able to hear the audible noise caused by UD3R. I'm still waiting for Gigabyte's comment or solution. Unfortunately, it's been three weeks or more and I receive no update of my original UD3R.

Hi onemilimeter and All

GIGABYTE UK have received from our HQ the suggestion of some change on your former X58A-UD3R (Rev 1.0) MB and implemented it locally. The tests done with FVB bios (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD3R_1_FVB.zip) and this change shown that it's nearly OK, most of the CPU-area sounds disappeared. Sometimes there are very silent sounds but they appear very seldom.

GIGABYTE AU together with dkslim were testing UD7 after making some changes to the MB and the sound was also reduced but in smaller degree than in UD3R.

Anyway I think we are moving to the right direction finally.

We are still investigating it, FYI.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Arundor on August 20, 2010, 09:38:44 pm
Thanks very much for the update, runn3R.  Good to know this is still be worked on.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 22, 2010, 03:14:32 pm
We are still investigating it, FYI.

runn3R I have been searching for this new BIOS FYI but can't find it anywhere ::) ::)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Pilvinge on August 22, 2010, 03:29:19 pm
Hi!

After quickly reading through the entire thread today, I'd like to add my story of electrical noises from the GA-X58A-UD3R (Rev 1.0) motherboard.

I built my system about a month ago, and electrical noise was present at the case's front audio outputs (I use headphones), but no audible noise came from the computer case.

A few days ago, I bought an external firewire audio interface (Presonus Firestudio Mobile). After installing drivers and connecting the unit, a whining noise came from the computer case, starting just when Windows 7 (64 bit) began loading. This noise got somewhat lower in volume after a while, but another noise became more appearant. This new noise has been described in earlier posts (clicking, static electric sounds that correspond to CPU load changes). No noise was present at the audio outputs from the firewire device, and as the onboard audio was disabled, no static was present at the case's ports.

After reading this thread I disabled C1E and EIST, and my problem was solved. The noise is no longer audible.

My system in short:

GA-X58A-UD3R (Rev 1.0)
Intel i7 930
Silverstone Raven 2
Seasonic X-650
Corsair 3x2Gb DDR3
XFX HD5770
Intel SSD X25
WD Caviar Green 1,5TB
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 22, 2010, 03:32:55 pm
Hi and welcome to the forum. Yes usually by disabling the power saving modes you can usually stop the noise . But this is just a workaround at best and is not any real fix of the problem.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Pilvinge on August 22, 2010, 06:47:33 pm
Thanks for the greeting and quick comment.

For the moment I'm quite happy to have got rid of the noise. I can live without power saving features as such. However, I'm still a bit concerned that the motherboard produces that kind such noise under certain circumstances, especially as it might return if I connect new peripherials in the future.

I also think it is quite odd that the noise from the case only is audible when the firewire port is in use (with C1E & EIST enabled). I guess that the firewire port somehow disturbs the power distribution within the motherbord. Strange.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 22, 2010, 07:12:40 pm
It has indeed proved a strange problem. There seems to be so many different factors that can set it off but always they are different.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on August 23, 2010, 09:05:30 am
runn3R I have been searching for this new BIOS FYI but can't find it anywhere ::) ::)

The bios I meant is version FVB for X58A-UD3R Rev.1.0, with link mentioned in this post:
http://forum.giga-byte.co.uk/index.php/topic,1426.msg15886.html#msg15886

But as far as I know you have different MB model
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 23, 2010, 09:26:24 am
Hi runn3R, I was just having a laugh ;D I did really know that it stood for "For Your Information"  ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on August 23, 2010, 10:18:43 am
So you've been searching for BIOS version "FYI" ??  :D
Title: Re: GA-X58A-UD3R electrical noises
Post by: ezehiel on August 23, 2010, 03:31:05 pm
i have the same noises on my ga-x58a-ud5
I want my money back!  >:( >:(
Title: Re: GA-X58A-UD3R electrical noises
Post by: breenemeister on August 24, 2010, 06:12:35 am
I have a rev 2.0 X58A-UD3R and thought I'd chime in.  I just loaded windows and haven't really tried any normal use of the machine yet, but I immediately noticed a high pitched whine that does not change.  It takes a couple seconds after powering on to make the sound, but then it's constant.  I thought it may be a fan, but after reading most of the posts here, I believe it's the electrical noise problem.  I don't buy into the whole test multiple power supplies, graphics cards, changing C1E and voltage settings (although I did change C1E and voltage anyway to no avail).  I'm still at the original bios FA by the way.  Anyway, as users, we shouldn't have to change our systems totally around and do without features like power saving, etc. to avoid this type of noise, especially if we are already using fairly high end, proven stuff.  For $209, I expect a lot more.  I'll be playing with the board, maybe update the bios tomorrow, but if the sound doesn't go away, I'll be RMAing this to newegg and seeing if I can avoid a restocking fee.  If you look at the recent reviews at newegg in the past 2 weeks, most are very negative on this board.

My System
MB:  GA X58A-UD3R
CPU:  Core i7 930
PSU:  Corsair HX850
GPU:  Gigabyte GeForce GTX 460 OC
Title: Re: GA-X58A-UD3R electrical noises
Post by: kangoo on August 24, 2010, 07:12:42 am
if disabling C1E does not help then it must be different problem than the discussed in this thread.
please try to locate where this whine comes from (MB, VGA, PSU, ...?)
if it is from MB then upgrading bios might be worth trying
if it doesn't fix the problem then just RMA it
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 24, 2010, 09:41:45 am
I have a rev 2.0 X58A-UD3R and thought I'd chime in.  I just loaded windows and haven't really tried any normal use of the machine yet, but I immediately noticed a high pitched whine that does not change.  It takes a couple seconds after powering on to make the sound, but then it's constant.  I thought it may be a fan, but after reading most of the posts here, I believe it's the electrical noise problem.  I don't buy into the whole test multiple power supplies, graphics cards, changing C1E and voltage settings (although I did change C1E and voltage anyway to no avail).  I'm still at the original bios FA by the way.  Anyway, as users, we shouldn't have to change our systems totally around and do without features like power saving, etc. to avoid this type of noise, especially if we are already using fairly high end, proven stuff.  For $209, I expect a lot more.  I'll be playing with the board, maybe update the bios tomorrow, but if the sound doesn't go away, I'll be RMAing this to newegg and seeing if I can avoid a restocking fee.  If you look at the recent reviews at newegg in the past 2 weeks, most are very negative on this board.

I, as I am sure most other members, would agree with you about the fact that we shouldn't have to mess about with these boards because they should work straight out of the box. I would like to add however that it is not only Gigabyte that has problems like this. I also am active on the ASUS forums and you would be surprised at the problems that come up there, in fact there was a similar problem on some of their boards. I think that it is probably inherant to the X58 chipset. Hopefully some resolution will be found soon to this annoying problem.
Title: Re: GA-X58A-UD3R electrical noises
Post by: breenemeister on August 24, 2010, 10:49:49 pm
I'll have to put my foot in my mouth a little here and not bash Gigabyte so much.  It appears that the whine is coming from the CPU fan.  I could have sworn that it was not, but pulling it off told the tale.  If I put my ear right against the power supply, I can hear a little something, but I won't hear it in daily practice.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 24, 2010, 10:53:30 pm
Don't worry you are not the first to jump to the wrong conclusion. At least you had the sense to check and were big enough to admit your mistake. ;)
No harm done.
Title: Re: GA-X58A-UD3R electrical noises
Post by: vassline on August 28, 2010, 04:26:48 am
Hello dears,

I have installed the fvb bios for x58a ud3r rev1, and i still have noises around the cpu.
We're waiting for the solution from gigabyte.

Kind regards,
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 28, 2010, 10:31:54 am
Yes I am afraid that none of the BIOS updates have been a complete success so far which is making me wonder if it is indeed possible to cure this problem by software controll. I think it would have happened by now and if that is the case Gigabyte should be upfront about it and come clean.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Graceman on August 28, 2010, 03:28:04 pm
In this thread I read that to disable C1E & Eheist will reduce noise. Where do these settings appear in teh Bios.
I have F5 bios and I cannot find these settings.

I have read some of this thread and found changing Vcore from auto to normal helps but I am curious what this setting does and ask should not all teh auto settings for voltage now be set to normal?

I am new to this.

I have a new Gigabyte GA X58a-ud3r board with i7-930 and noise is slight espeially since changing to XMP  memory setting and Vcore to Normal.

What I am dissapointed with is general speed its not much faster if any than my dual core e5400 chip gigabyte G41 es2l board pc . Is there test facilities to prove install and speed is correct and all eight threads are used.
Also how do you make sute the chipset drivers are loaded where in the registry are they stored?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Graceman on August 28, 2010, 04:29:09 pm
OK I am learning now
I have found the C1E setting and disabled it and the noise has gone.

Setting Vcore voltage to Normal and disabling C1E has worked for me no noise.

Strangley changing all voltage settings to normal stopped the system booting into windows it would open to the logon screen then try to open and get the desktop then reboot.
Changing all the voltages back to Auto except Vcore made it work again. Quite why is not yet understood?

Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 28, 2010, 04:42:08 pm
Quote
Strangley changing all voltage settings to normal stopped the system booting into windows

That is because just changing the setting from "auto" to "normal" isn't enough, you then need to manually configure the settings.

The C1E and EIST etc are all power saving modes and by stopping the computer from accessing them means that the power doesn't fluctuate through the coils as much and stays high. This makes for a steadier state and hence less noise.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Graceman on August 28, 2010, 04:48:21 pm
Not knowing what to configure them to is the problem, its a case of where do you learn this.

So far the noise is gone and the system is seemingly running ok.

I am full of questions so I will ad dmore to this forum shortly.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 28, 2010, 04:58:40 pm
The best way to learn all that you need to know is to read through the threads on this forum. Most of your questions will have been already on there.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Tidosho on August 29, 2010, 11:32:39 pm
Being a motherboard repairer, and a big Gigabyte fan, I thought I'd offer some insight. The squealing and whistling people are hearing is harmonic distortion, or crosstalk. It's the CPU VRM (Voltage Regulator Modules) making the noise. The VRM's are made up of capacitors, ferrite chokes, and other components, all the amazing circuitry you see around the CPU socket, and the noises means they're running out of frequency because they're either:

A) Faulty

If they're faulty this would explain the noise. Remember the big faulty capacitor headlines when a Taiwanese capacitor firm stole an incomplete electrolyte formula? I'm still replacing these nearly ten years later. They were electrolytic, not solid state like most GB boards today, but faults still happen and get missed in batches.

or

B) Recieving too much or not enough power

This can be down to the PSU as some have reported. Taking voltages down in the BIOS cures it in some cases. Harmonic distortion happens normally too. I repair TV's and all sorts of consumer equipment, and I have TV's whose PSU's whistle faintly while the TV is off, when switched on the whistling disappears. My 16" TV for the Xbox 360 does it, when the room is quiet and the TV in Standby it gets annoying. It's just the way high frequency voltage supplies work, and not necessarily a fault. VRM's are a critical part of a motherboard, the power has to be filtered and smoothed so it is perfect. The PSU is the first step to this, as here's what it does:

    * Voltage conversion – changing the 115/230 VAC line voltage into one or more other voltages as determined by application.
    * Rectification – turning the AC into DC.
    * Filtering – smoothing the ripple of the rectified voltage(s).
    * Regulation – making the output voltage(s) independent of line and load variations.
    * Isolation – separating the supply outputs from any direct connection to the AC line.

The CPU VRM's do a lot of smoothing, the capacitors and chokes are responsible, it also converts the 12v into the 1-5v a CPU needs, and distributes the rest around the system. They still should NOT hum, whistle or buzz, as they're DC-DC converters. I think Gigabyte are being ignorant, and I'm disappointed, I thought your QA guys tackled things head on!! I read just 5 pages of this thread!

This doesn't give a definitive answer, but I hope it's given the less tech savvy people an insight to just how important VRM's and PSU's are. I use a EX58-UD3R, and have no problems. My PSU whistles and hums while off, but I turn the mains off!

It won't be the CPU, otherwise Intel will have noticed faults in the batches and put out a recall, or possibly kept quiet because they don't want their rep damaging. A faulty CPU could cause hum, but the machine would crash a lot more.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on August 29, 2010, 11:42:45 pm
Excellent explantion Tidosho  ;) Very interestingly put and easy for the uninitiated in electronics to understand. I think the part about the too much or too little power is quite correct and this is why by disabling C1E and the other power saving settings and keeping the load up high the noise tends to disappear in most cases.
Title: Re: GA-X58A-UD3R electrical noises
Post by: timon37 on August 30, 2010, 02:45:38 pm
From my experience it seems to be mostly the changes in voltage fed to the cpu (or the resulting change in current or power?), I currently have all C-states turned on and the cpu set to constant 1,0v (it reads as 0,98v) and no noise whatsoever. When the cpu was set to auto the voltage changed between 0,98v and about 1,2v (between idle and load), which resulted in really loud noise (I have a 450w chieftec gps-450aa-101a) but when I launched anything that loaded one core to 100% (I didn't check what happens with less than 100% since that's a bit more problematic) the sound was completely gone. Since just working at 0.98v can't be the cause of the sound I'm assuming it's the change of voltage that causes it, while that might seem to imply that the noise should be gone in complete idle when the voltage is 0,98, it's important to remember that there are no really longer periods of idle as the cpu will be waked up at least a few times per second (on my current linux it's about 1000 per second) which could cause very rapid changes in voltage, then again I'd think that changing voltage is too slow to react this fast so this theory might be worthless;p. Alternatively (I'm just guessing without any knowledge) it might be that the voltage regulating logic has certain parameters, and when it's set to operate at between 1 and 1,2v these parameters (due to limits of the logic, physics, whatever) cause noise at the 1v, but when it's set to operate at constant 1v the parameters are different and don't cause noise. Oh btw I think that a newer bios (I'm on F6n) significantly lowered the noise for me when on auto voltage, though still not to an acceptable level. I haven't done much testing since setting the voltage remedies the problem for me, although I still sign-up if gigabyte decides to replace the faulty motherboards for fixed versions;)

Quote
Strangley changing all voltage settings to normal stopped the system booting into windows it would open to the logon screen then try to open and get the desktop then reboot.
If you have the memory set to a higher frequency than 1066, you need higher voltage for the memory and qpi/something (if i'm not mistaken), I'm not sure but if you set it to normal it might be the low normal and not the normal from the xmp profile of the memory modules. I just set the cpu voltage to something and leave the rest at auto.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Davian on September 05, 2010, 03:57:11 pm
hi.
i just build my new setup.
 
i7 930 with Corsair h50
GA-X58A-UD3R  
6gb 1600mhz Muskin Memory
Gigabyte GTX285
Corsair hx620w PSU
Haf 922 case
 
and I'm getting this noise when ever i enter a 3d game or something that is CPU intensive and the noise is definitely coming from the CPU area of the Mb.
the computer was running fine for 2 days then this noise came out of nowhere also I'm experiencing audio stuttering, blue screens and games are freezing
 
should i just return the Mb to the retailer or? i live in Iceland so.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 05, 2010, 04:01:48 pm
It sounds like a latency problem. Try running DPC Latency checker and see what readings you get. You will propbably find that there are some well into the red.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Davian on September 05, 2010, 06:30:19 pm
nothing red. just this noise from the motherboard now
It sounds like a latency problem. Try running DPC Latency checker and see what readings you get. You will propbably find that there are some well into the red.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 05, 2010, 06:40:38 pm
Can you post a screenshot of the dpclatency display when you are doing something that makes the audio splutter etc?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Miracle1980 on September 06, 2010, 08:02:14 am
The new bios f6n is out. Someone has tried it? Maybe could fix this issue.

Ill try to install as soon ill come back home next days....
Title: Re: GA-X58A-UD3R electrical noises
Post by: white_dove on September 06, 2010, 09:56:31 am
I have the same problem with my mobo Gigabyte GA EX58-UD5.
After i disabled in  CPU ENHANCED HALT ( C1E ) from BIOS, the noise it's gone.
But i would like to have this function enabled. I don't know how to fix this problem.
Maybe with the latest BIOS version ?!
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 06, 2010, 10:15:38 am
Well this is what everyone has been waiting for and maybe this update will fix the issue at last. I cannot help being pessimistic on this front though as I feel if a simple software fix (BIOS update) could do the trick it wouldn't have taken so long to rectify it.  :-\
Title: Re: GA-X58A-UD3R electrical noises
Post by: debrausky on September 06, 2010, 03:18:06 pm
Dark Mantis
Like you, I have the UD7 board. Mine's rev1.0 and I have a 675W ThermalTake PSU. I disabled c1e and EAIT, and sure enough the squealing and screeching disappeared. I tried adding C3/C5/C7 and the system howled like a banshee. I picked up your summary of the new Rev 2.0 board. Doesn't inspire me to try returning my board, and to be honest I too am doubtful the UD7 board will ever be free of this squealing, even with a new revision and a BIOS update (unless it disables the power saving modes in some way - which kind of defeats the point of it).

Thanks to you, dkslim and the other contributors for doing such a professional job of chasing this issue down.

The pressure is on mobo companies to push new technology out to ride the wave of the latest fashion. Short development and manufacturing times mean that mistakes are inevitable - some may not be entirely their fault (seems you're right about this issue plaguing other x58 configurations). All that I ask is that the companies put things right asap when problems occur. If they want to retain their reputation and customers, it's the only approach in the long run. The internet is a powerful thing...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 06, 2010, 03:49:23 pm
Dark Mantis
Like you, I have the UD7 board. Mine's rev1.0 and I have a 675W ThermalTake PSU. I disabled c1e and EAIT, and sure enough the squealing and screeching disappeared. I tried adding C3/C5/C7 and the system howled like a banshee. I picked up your summary of the new Rev 2.0 board. Doesn't inspire me to try returning my board, and to be honest I too am doubtful the UD7 board will ever be free of this squealing, even with a new revision and a BIOS update (unless it disables the power saving modes in some way - which kind of defeats the point of it).

Thanks to you, dkslim and the other contributors for doing such a professional job of chasing this issue down.

The pressure is on mobo companies to push new technology out to ride the wave of the latest fashion. Short development and manufacturing times mean that mistakes are inevitable - some may not be entirely their fault (seems you're right about this issue plaguing other x58 configurations). All that I ask is that the companies put things right asap when problems occur. If they want to retain their reputation and customers, it's the only approach in the long run. The internet is a powerful thing...

Thank you for posting your experiences especially as you have the UD7 board like me. When I was complaining to Gigabyte about it they gave mne the impression that I was the only one with a UD7 board that made noises. ::) To be fair they did replace the board but that didn't cure the problem. "runn3R" has been trying hard to get a solution to this unnacceptable situation but I can't help feeling that it's a case of "Problem? What Problem" as far as the corporate entities goes.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Ahmet_ISSIN on September 08, 2010, 01:03:32 am
I got the same noise problem. Just set up my system today and heard that annoying noise. Im so much sensitive to noise and tried to set up a silent computer. Wanted to write down here and keep the issue alive thus  i registered. 

X58A UD3R version 2.0 Bios FB
i7 930
enermax modu 87+ PSU
gigabyte gtx460 1gb VGA

After reading this forum. I disabled CIE and noise is much lower right now.

Actually im a loyal gigabyte mobo user. my last 8 mobos were all gigabyte,
Got the similar issue (mobo coil noise) about 6 years ago with another gigabyte mobo too. and after all years hearing it again is disappointing. :(

wish They somehow will find out how to get rid of this. im also ok with mcgyver type of solutions like gluing parts :P
 
at least HQ must consider to change/warn their part (coil , capacitor) supporter about this to prevent further issues in next party mobos.
 
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 08, 2010, 10:15:28 am
I am glad that you managed to reduce the noise with the C1E hack. Have you made sure that the other power saving settings are also disabled like C3,C5,C7 and even the EIST setting. Try disabling them and see if it makes a difference. If you really want an off the wall idea for silent running try Googling "Dragon Skin".
Title: Re: GA-X58A-UD3R electrical noises
Post by: solidsnakefuz on September 14, 2010, 11:31:12 pm
I my mobo is GA X58-ud5 and i report the same electrical noises with my psu Nox 750W. I change the PSU to HX Corsair 850W and my noises disappear try change PSU it can resolv the problem like me.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Lsdmeasap on September 15, 2010, 08:39:55 am
I my mobo is GA X58-ud5 and i report the same electrical noises with my psu Nox 750W. I change the PSU to HX Corsair 850W and my noises disappear try change PSU it can resolv the problem like me.

I've always stood by my thoughts on this, most of the time this is directly caused by the PSU itself.   I've never heard it on any boards I own/owned, and I always use the same 1-2 types of PSU's.   And yes, I do know what it sounds like as I have heard it (On a few of my own boards) with other PSU's I do not personally use, connect back my normal PSU and sound is gone.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on September 15, 2010, 08:41:20 am
To all UK & IRL users of X58A-UD3R (Rev 1.0) who can hear the sound described here (http://forum.giga-byte.co.uk/index.php/topic,1426.msg6491.html#msg6491) from the CPU area of their MB's:

HQ finally prepared re-work to solve this issue.

Please send PM (Private Message) directly to me [runn3R] (http://forum.giga-byte.co.uk/index.php?action=pm;sa=send;u=13) with the subject “RMA for X58A-UD3R 1.0 (high-pitch sound)”. Then I will arrange direct service from our UK RMA center to have your MB reworked.

Thanks
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 15, 2010, 08:44:42 am
Hi runn3R I just wanted to let you know that your link isn't working.  ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on September 15, 2010, 08:50:23 am
Which one?
I checked both of them again and seem OK

Joking?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 15, 2010, 08:52:47 am
No joke! The top link for the noise. It just takes me back to the original post(or is that what it is supposed to do? I was expecting a sound bite)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Lsdmeasap on September 15, 2010, 08:54:22 am
Fine here, leads to post #1 of this thread describing the issue/sound
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on September 15, 2010, 09:55:07 am
Lsdmeasap is right.

P.S. I just modified this post by adding "described here" to avoid misunderstanding
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 15, 2010, 09:57:52 am
That's better runn3R, makes more sense now and can't be misinterpreted.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Lsdmeasap on September 15, 2010, 10:00:24 am
Runn3R I think you should go ahead and edit the first post in this thread too, adding a link to your post above.   

That way people will for sure have a chance to notice your comment / post as this thread continues forward.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on September 15, 2010, 10:22:56 am
Good point Lsdmeasap. Done

Thanks for suggestion!
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 15, 2010, 10:40:51 am
I think that a lot of people are going to be very happy at hearing this news runn3R ;D I think it is going to be like Christmas at Gigabyte UK when all these RMA parcels turn up ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Brzhk on September 18, 2010, 06:44:02 am
and is there a solution for people out of UK ? (I'm french and having the same problem.. :( )
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 18, 2010, 08:28:43 am
I would take it that if the solution works it will be adopted worldwide. Contact the French Forum and see if they can help you. Good luck.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on September 18, 2010, 03:38:23 pm
Hi foks

I sent my MB for RMA in NL, i got it back with one new bent pin and some other damages, also they had done "nothing" with the board, this one had little bit less noise than when i sent it in. However they asked for photos on the second bent pin and damages, they conformed that this damages was not on it when i sent it and they sent UPS for pick it up and do a new check. They found the (or when there engineers heard it was the electric noise they knew the issue stright away) and they replace the MB with a new MB (not new in those terms, just  another one from there stock) that they had tested and good to go, no electric high pitch noise on this one. I had it installed in my system now and guess what? Yeees the noise is still there. We will see what happens on Monday when they read my mail, will probably send it back a third time, they said that they know the cause of issue that makes this noise but still mine got it.  
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 18, 2010, 03:47:56 pm
Not a good story GreenMagic. I had hoped that all these noise problems werer behind us now and everybody could get their boards fixed ,but maybe this is not the case. It could be that the problem has been sorted in the UK centre but hasn't been released to the other Gigabyte centres yet. It will be interesting to see what happens next. :-\
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on September 18, 2010, 04:41:45 pm
I will link you guys to my new video  i will record (GreenMagic Studio 99)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 18, 2010, 11:05:58 pm
Are you expecting it to be a hit?  8) 8) 8)
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on September 19, 2010, 09:50:10 am
Not only a hit but also a epic master piece  ;D 8) ;D However stop stressing me i´ve not begin yet, gaming always go first.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 19, 2010, 10:06:32 am
Sorry! Go kill a few people and then you will feel better. Always works for me  ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on September 19, 2010, 04:59:46 pm
OK OK OK here we go, http://www.youtube.com/watch?v=cNsZNbC36Nw and http://www.youtube.com/watch?v=YBczTb2CRZo
This was recorded with Mobile phone so the sound is not that good, that means you need to pump up the volume. Trust me you will hear better music than 50-cent  ;D

 WARNING!!! This video may contain sensitive  material.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 19, 2010, 05:07:19 pm
Oh! It's got to reach no1. No question.

No seriously the frist one definitley sound like coil whine I am not so sure about the second. Probably if you could get a better recording would help.

OK superstar you can go back to killing people again now!!!
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on September 19, 2010, 05:11:39 pm
That was top notch man video mobile, the sound is louder live, i can hear it when the case is close. Just cant get good sound with this mobile and i don´t own any video camera.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 19, 2010, 05:17:01 pm
Yes I know. It is a problem trying to capture the sound in a decent quality. As I said the first one wasn't to bad at all, it was just the second one was a bit faint. I jsut used my still camera on video setting for it when I did mine.

Just rename yourself for the games as "Gigabyte Killer" and kick some proverbial butt.  ;D ;D ;D Make you feel much better.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on September 19, 2010, 05:22:08 pm
Well the sound begins at 33 sec, that was on start up of the computer and that's why that monster sound came, its my GPU that wakes up before my manuel  fan settings kicks in  ;D Can not rename and play like Gigabyte killer, i will be banned for life that good i am  8)

P.S. Did you really watch the whole second video Jerry? Sounds like you are guessing on all kind of stuff hoping that one of them are right  :P
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 19, 2010, 05:36:29 pm
Yes I watched it all. You didn't scare me! I am used to horror films. http://www.youtube.com/watch?v=cNsZNbC36Nw
I also watched all of the second one but nboiticed that you got scarred yourself and made a hasty retreat. http://www.youtube.com/watch?v=YBczTb2CRZo
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on September 19, 2010, 05:39:49 pm
Its no game in there Jerry, i got powerful stuff in there that can chop of your head. You should see my other video, my hand got stuck in one of the fans  ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 19, 2010, 05:48:52 pm
It certainly can hurt to be fair, especiallly if you are not expecting it.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Miracle1980 on September 20, 2010, 04:50:11 pm
I'll keep my Motherboard with C1 disabled and stop. I hope that my cpu will not die sooner

I cannot send my motherboard in RMA....wait 15 days minimum (without pc...) and then HOPE that on the new one there will be no problems....
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on September 20, 2010, 05:26:30 pm
I'll keep my Motherboard with C1 disabled and stop. I hope that my cpu will not die sooner

I cannot send my motherboard in RMA....wait 15 days minimum (without pc...) and then HOPE that on the new one there will be no problems....

I see, i wont risk my components though.

OK update time, this will be my 3th time sending back. Hopefully they will have a better solution than the C1 disabled,  that is no solution in my opinion. I asked what they are planning to do and what will happen, because it is no fun time without a PC that you do home work, gaming and all stuff on. So we will see what happens next.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 20, 2010, 05:31:02 pm
In fairness Gigabyte should be able to give you a complete rundown of what they plan to do to your motherboard before you have to send it off. If they have nothing to hide and the fix is legitimate then it shouldn't be a problem. Also if they arrange it properly so that they don't get one massive influx of boards to repair it shouldn't take that long for each board.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on September 20, 2010, 05:49:37 pm
and is there a solution for people out of UK ? (I'm french and having the same problem.. :( )

Not yet as first I want to have it tested in UK first. After we do it then I will try to check about it and contact you.

Hi foks

I sent my MB for RMA in NL, (...) they replace the MB with a new MB (not new in those terms, just  another one from there stock) that they had tested and good to go, no electric high pitch noise on this one. I had it installed in my system now and guess what? Yeees the noise is still there. (...)

As far as I know only UK RMA is aware of the rework procedure so probably that's the reason. You are in the same situation like Brzhk from France.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on September 20, 2010, 06:03:57 pm
and is there a solution for people out of UK ? (I'm french and having the same problem.. :( )

Not yet as first I want to have it tested in UK first. After we do it then I will try to check about it and contact you.

Hi foks

I sent my MB for RMA in NL, (...) they replace the MB with a new MB (not new in those terms, just  another one from there stock) that they had tested and good to go, no electric high pitch noise on this one. I had it installed in my system now and guess what? Yeees the noise is still there. (...)

As far as I know only UK RMA is aware of the rework procedure so probably that's the reason. You are in the same situation like Brzhk from France.

Hello runn3R

Lets make a deal, if you guys sponsor me with U9 MB i will play with a logo sponsored by Gigabyte  ;D

Yes Jerry like always you are a wise man  8)

They asked me to test the MB with a different PSU, and i did and here is the video on that for those who wanna see it. I did this test before i posted on this forum so i knew already that it was no PSU issue.
GreenMagic Studio 99 Presents Killer sound vol. 3, http://www.youtube.com/watch?v=wn4lsoHBbNY

P.S. I just wanna say i´m not the camera man.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on September 20, 2010, 07:37:05 pm
Well no real difference from the last time. The same coil whine is there and I wouldn't even say it had changed at all with the new PSU.

Has runn3R offered you the deal on the UD9 yet?  ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on September 20, 2010, 07:45:56 pm
He is probably fixing with the paper works now ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on September 21, 2010, 10:12:30 am
(...) Has runn3R offered you the deal on the UD9 yet?  ;)
He is probably fixing with the paper works now ;D
;) Of course

GreenMagic - I suggest not to send your MB to NL RMA yet. First I need to set it up with them and make sure they have exactly the same procedure of rework. I will inform you when done.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Akusho on October 05, 2010, 04:16:27 pm
Hello!
Having the same problem with the squealing =(
I bought a Rev 1.0 UD3R, than RMA'd it and got rev 2.0 and still had the same problem with the squealing. I tried different PSU's but nothing helped.
So i sent it back again... later got some guy raging at me that it is my fault and i'm doing something wrong, but agreed to order another board for me (hope it will be rev 2 again, don't want 1.0).
However, i think i'll have the same problem with the next mobo and i dunno what to do, i believe i won't get another after this, 4-th MB =). And i don't have any other options other than Gigabyte. Asus is too expensive, MSI is kinda lame...

I'm stuck, and i can't upgrade to UD5, cuz it's the same there too, from what i read on the net =)).

PS The second motherboard had the usual squeeling from the board itself, and it also had the exact same sound from the headphones, that's some nasty stuff... can drive you nuts =)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 05, 2010, 04:24:47 pm
Well runn3R posted an invitation to anyone(in the UK and IRL) that has trouble with their board to have it reworked as they have a hardware fix but as far as I am aware there have been about three people who have taken the opportunity. I really cna't understand this after all the fuss about this squealing and then nobody is interested. Strange! ??? ??? ???

As for your board because you are in Israel I am afraid tha it might taske a bit longer before the fix is proven and reaches you.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Akusho on October 05, 2010, 04:31:15 pm
Well, maybe i'll get a squeal-free mobo this time... all i can do is hope =)
But in worst case i hope it won't squeal from the speakers, with the mobo itself i can live.  ;D ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 05, 2010, 04:49:18 pm
It is normally caused by a collection of things that when they come together cause the noise. For example the motherboard, PSU and maybe something else. If you change one of them often it goes. Check out the longest running thread on the forum and you can read plenty about it.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Akusho on October 05, 2010, 04:55:00 pm
Tried 2 FSP's that ran perfectly on another PC, instead of my OCZ 550W, and both of them started to squeal  ;D

BTW from some testing i did:
If have Win 7 go to advanced power settings and change the minimal CPU power or something (it is 5% default) and give it a 100%. After that I got a constant, like non-stop squeal from the mb  ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 05, 2010, 04:58:39 pm
That is probably the noise from the coils that some people find their boards make. You can eliminate it by turning off the power saving settings in the BIOS, EIST, C1E, C3 etc
Title: Re: GA-X58A-UD3R electrical noises
Post by: Akusho on October 05, 2010, 05:00:15 pm
I kinda need these  ;D my PC is running 24/7... it is hardly a solution =)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 05, 2010, 05:02:35 pm
No you are right it isn't a long term solution but if it works there is a hardware fix available by contacting runn3R by PM for members in the UK and afterwards for the rest of the world. It will just prove that it is the same problem causing the noise and keep it quiet until fixed.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Akusho on October 05, 2010, 05:13:22 pm
This is a try at recording the noise(starts around 0.03). It was a few month back on the 1.0 Rev. Not very clear, but i tried.

PS I have an open backplate area in my case, so it was recorded right behind the CPU.

Is there a way to upload .mp3?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 05, 2010, 05:17:47 pm
Not particularly clear but it does sound like the same noise as far as I could tell.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on October 06, 2010, 11:23:50 am
Hi Akusho

The sound you provided is the same like I heard from some of UK users' MBs.
Temporary workaround is to disable C1E in the bios options, you will find it here:
MB Intelligent Tweaker(M.I.T.) --> Advanced CPU Features --> CPU Enhanced Halt (C1E): Disabled

After we confirm the solution with UK users it will be released to our other RMA centers.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Akusho on October 06, 2010, 06:48:37 pm
Well... got another motherboard today(3-rd). First of all, it was rev 1.0 and not 2.0 (the 1 i gave back was 2.0)
Second, it wasn't new
Third, it had the same problem as my first rev 1.0 with the fron tpanel audio. When you plug in 2 devices the driver goes crazy spamming "divice pluged in" and "device pluged out"...
Tomorrow i'll rma it again. It's getting kind of exhausting and costly in terms of gas etc...

The problem is i don't know what to ask. Either a rev 2.0, or a different brand, less good, but less problematic(if not DOA  ;D ;D) board...
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on October 06, 2010, 07:24:56 pm
Well... got another motherboard today(3-rd). First of all, it was rev 1.0 and not 2.0 (the 1 i gave back was 2.0)
Second, it wasn't new
Third, it had the same problem as my first rev 1.0 with the fron tpanel audio. When you plug in 2 devices the driver goes crazy spamming "divice pluged in" and "device pluged out"...
Tomorrow i'll rma it again. It's getting kind of exhausting and costly in terms of gas etc...

The problem is i don't know what to ask. Either a rev 2.0, or a different brand, less good, but less problematic(if not DOA  ;D ;D) board...

Go for Rev. 2.0. I always believe newer release is always better than older release. Regarding the noise, like runn3R said, the only solution you have at the moment is to disable the C1E, or set the CPU core voltage to a fixed value, e.g. 1.1V. By the way, what do you mean that you will power on your computer 24/7? Is your computer going to do serious computation 24/7? If it's not, you can always let the computer to go into "Standby" mode, which I think will save you more energy.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Akusho on October 06, 2010, 07:36:05 pm
Lol, i just noticed that i got my old mobo, the first one i RMA'd (it had a liiiiittle scratch on one of the radiators)... well, that's just wrong =))
I guess i'll just get another product and thats it for Gigabyte motherboards...

About the so-called solution for UK customers. Isn't this model like a year old(maybe i'm wrong)? And only now gigabyte noticed the problem?
How long will it take for the solution to spread beyond Europe? Couple of month, half a year? More?
Nah, i just want to get a normal motherboard and forget about the hole deal.
I guess and MSI GD-65 will do the job.

Thanks anyway. Goodbye.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 06, 2010, 08:15:47 pm
To be honest Akusho it wouldn't take so long if more of the people who were moaning about the problem came forward and let runn3R prove the fix works. Be fair to the bloke, he pushed for the fix and then when it comes nobody takes him up on his offer to make it right. Now I am always quick enough to condemn the company when they are in the wrong but fair enough they have done the right thing this time and it's the members with noisy boards who are letting the side down :-\


Please let Gigabyte apply the hardware fix to these noisy boards just PM "runn3R" and he will arrange it.

Please note this offer is only open to UK residents .
Title: Re: GA-X58A-UD3R electrical noises
Post by: Akusho on October 06, 2010, 08:50:40 pm
Well, i guess you're right  :) and i'm in no way judging Runn3r. Thanks very much for his effort.
But i'll still try to exchange this board for a different company. Guess it just wasn't meant to be  ;D
There's always next upgrade in a couple of years, but then i'll know to search "squealing gigabyte"  ;D ;D Just kidding. I'm still happy with all my other Gigabyte products. Correct me if i'm wrong, but as it seams, only x58 motherboards have this problem (i read about UD5 and Extreme)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 06, 2010, 08:58:48 pm
Yes That's correct it is the X58 boards. It has also happened to other companies too but of course on here we only tend to hear about the Gigabyte problem. It also seems to hit the lower end models more. Whether that is just because they sell in larger numbers or because they have less power phases or some other reason I am not sure.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on October 08, 2010, 08:30:33 pm
Calm down people

Well I wanna do a update, Gigabyte NL sponsored  me with an UD5 (your lost runn3R) and the MB are  amazing but the sound is still there. BUT i cannot hear it if i don't keep my ear against the CPU area, and if the case is closed i can not hear anything. Am happy with it, my only concern is if it can damage any other components in my PC?. Other wise i´m happy and will rest my case. Why am wonder is because at the up-start  (good exemplar) my screen flickers and when the sound stops the flickering stops.

P.S. Stay brown.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 08, 2010, 08:30:59 pm
What's this taking time out from "kickin ass" in TF2? You will be thrown out of the clan ;)

List your hardware again.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on October 08, 2010, 08:44:55 pm
TF2? Tetris Forts 2?

What you need my hardware for? Well well here we go:

CPU: i7-930, PSU: Corsair HX 750W, GPU: ATI 5870, RAM Corsair Dominator 1600Mhz, HDD Intel X25-M SSD 160GB 2,5", MB UD5.

P.S. Heavy artillery this is DM :-*
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 08, 2010, 08:48:52 pm
Hey nice setup now ;) Still playing Team Fortress then? I asked for your setup because I was trying to see what could be causing the screen flickering. However I can't see any reason for it. :-\
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on October 08, 2010, 08:52:45 pm
I don´t play Team Fortress  :-\
You mean bfbc 2? Yeah well the flickering appears with the electric noise, less with this UD5 but with the UD3R i got double windows logo at the start-up. But i use an 26" tv as screen maybe thats the case?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 08, 2010, 08:58:19 pm
Sorry wrong game I knew it was something like that. It's just TF2 is my son's favourite at present.
When you said double windows logo do you mean it was like a ghosted image or one image after another?
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on October 08, 2010, 08:59:59 pm
Yeah like an ghost image or like an shadow. But with this MB it alot less, just little bit flickering. I can see it clearly on start-ups because the background is black.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 08, 2010, 09:02:02 pm
That is probably a lot to do with using a TV for a monitor. Is it a CRT or LCD?
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on October 08, 2010, 09:02:37 pm
LCD TV, maybe the LCD tv´s are more sensitive?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 08, 2010, 09:05:38 pm
No I would have thought that there was more chance of ghosting on a CRT to be honest. Even so I expect that if you hook it up to a proper monitor it will go away.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on October 08, 2010, 09:08:06 pm
I got a proper to, but i have not done any serious testings, been to busy. Some rainy day i will. But however you don´t think that my other components are in any red zone for danger?  
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 08, 2010, 09:11:58 pm
Looking at your spec it all looks ballanced and seems fine to me. I reckon it will be fine until it blows up ;D No only kidding ;)

I reckon you will be killing plenty of baddies in BFBC2 for some time yet.
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on October 08, 2010, 09:15:37 pm
Then you will pay my bills DM  ;D I heard you are rich, that´s why you got 5 radiators and so on for your system. Relax i will spare you some karma that will leave you feel like a cherry pie.

P.S. We got some overclocking to do soon.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 08, 2010, 09:17:43 pm
Nice to see you on here again anyway and have fun ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: GreenMagic on October 08, 2010, 09:19:18 pm
I think UD5 will even beat UD7 in that matter.  :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: wilkinsonj on October 09, 2010, 11:31:30 am
I too have had the same problems. Essentially, with a Gigabyte GA-X58A-UD3R, the PSU I have (Zalman ZM-850) which is normally absolutely silent (which is why I bought it), begins squealing in any tasks such as scrolling the browser, loading windows or running the WEI test. It is particularly affected by Google Chrome.

I initially thought the problem was with the PSU, having read some other complaints about Zalman PSU's whining online. However, I then discovered this thread. I set the VCore voltage, I disabled C1E, and now the sound is 100% gone, meaning that this problem was absolutely a motherboard fault.

I, unlike other users, am quite happy to disable C1E if it stops the noise, so I will be leaving the system as is. I do believe that this fault on the motherboard needs to be resolved though.

Full spec:

MB: Gigabyte X58A-UD3R
CPU: i7-980 Extreme
CPU HS: Noctua NH-D14
RAM: 6GB Corsair Dominator 16000 (3 x 2 GB) for i7 processors
HD: OCZ Revodrive 240GB
GFX: Sapphire Vapor-X HD 5870
PSU: Zalman ZM-850
CASE: Silverstone Raven RV02

For anyone interested in the acoustics of the above system (each part selected for silence), it is inaudible during idle, the idle temps of the CPU are 23 degrees, and it gets 7.9 in every WEI measure.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Graceman on October 11, 2010, 12:37:04 pm
I had this problem as a result of posting here Gigabyte RMA'd my board did some work now straight out of the box no noise it works ok and I am verry happy.

It took about 10 days they picked it up and returned it absolutly free It has a new Bios type FVB which the only tweak was to lose the Gigabyte start up logo and set the memory to XMP. all other settings were as it arrived. I did not even try to load the optimised settings it just worked, seems stable as well.

Complete kit is.

Corsair 400 watt PSU
I7-930 Intel with stocl cooler.
Gigabyte GA-X58A-UD3R Mb
Corsair 6 Gb 3x2 sticks memory running XMP at 1600.?
Asus Hd 4350 Pci-e graphics card.
Windows Xp pro opsys.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 11, 2010, 12:57:37 pm
Hi Graceman,

Sounds like Gigabyte finally have found the cure for the coil whine noise then.

Has the BIOS still got all the power saving states enabled?
What has been done to the board to silence these noises?

I am sure if these sorts of questions can be answered here on the forum then many more members will be inclined to make the most of Gigabyte's offer of repair and all these problems can be finally laid to rest.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Graceman on October 11, 2010, 02:04:06 pm
Hi Dark Mantis


All the power saving states are enabled and I cannot see what they have done to the board it was new and still looks new. all I can tell you is the Bios is version FVB which is not listed for this board.
I had F2 updated to F5 then updated to the beta version F6n now this new version. cannot think it needed an RMA to try out the Bios though.

Most help was Runn3R who kept me informed all way through and is really the person to answer this question.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 11, 2010, 02:18:17 pm
The BIOS version FVB is a number for a trial version as far as I know and will never be released as that number.
Maybe we can get runn3R to post on here with a brief rundown of the alterations.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on October 11, 2010, 02:39:06 pm
I had this problem as a result of posting here Gigabyte RMA'd my board did some work now straight out of the box no noise it works ok and I am verry happy.
(...)

Thanks Graceman for your confirmation. I am really glad  :) to hear it.

If anyone else from UK & IRL wants to have his MB serviced please contact me as I described already here:
http://forum.giga-byte.co.uk/index.php/topic,1426.msg18647.html#msg18647

To users from other countries:

I will help to pass the service procedure to our other RMA centers worldwide.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Omoronovo on October 12, 2010, 09:06:30 am
Thought I would add here... This seems to be more than just a hardware issue. I had squealing when I had my Windows Power plan set to "high performance", which was set to have the cpu at 100% all the time. When I checked, the cpu was never actually running at full speed, only at about 2.2ghz (which is an odd speed anyway,  even at stock settings, where i've never really seen it "stay" at a speed other than min or max for extended periods of time).

Changing the power plan to balanced fixed it. Maybe the board isn't properly "adhering" to standards for cpu frequency control? For reference, this does not happen for me under any version of linux i've tried, though I don't believe many of them allow you to force the cpu to run at full speed all the time anyway.

Basically, if your power plan is set to NOT force the cpu to 100% speed all the time, the squeal disappears. My board is 1002 batch with F4 bios. I tested this with 95% minimum speed (which makes it full speed anyway), and the problem still isn't there.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 12, 2010, 09:22:36 am
That is contrary to most other reports as  the noise can be stopped by removing the power saving settings in the BIOS and hence forcing the CPU to not cut back when idle.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on October 15, 2010, 05:26:08 pm
(...)
Maybe we can get runn3R to post on here with a brief rundown of the alterations.

It's just change of 1 capacitor and loading FVB bios. Easy but works :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 15, 2010, 05:31:07 pm
Thanks runn3R as I know there are several people at least that were interested in what the fix entailed. Maybe more people will come forward to have the fix done now that they know.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on October 16, 2010, 06:11:15 am
It's just change of 1 capacitor and loading FVB bios. Easy but works :)

Guess the capacitor is to prevent or the reduce the electrical noise on the motherboard to be fed back to the PSU.

By the way, will the fix work with F5? Just curious...

Thanks.
Title: Re: GA-X58A-UD3R electrical noises
Post by: debrausky on October 19, 2010, 11:09:49 am
It's just change of 1 capacitor and loading FVB bios. Easy but works

runn3R this sounds very promising- do you know if Gigabyte Australia are planning to implement the change? Could you also confirm that the fix works for the UD7 board?

Thanks.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 19, 2010, 11:20:08 am
runn3R this sounds very promising- do you know if Gigabyte Australia are planning to implement the change? Could you also confirm that the fix works for the UD7 board?

runn3R is on holiday at the moment so isn't available to respond but from my knowledge the fix will be sent to other centres worldwide once it is 100% guaranteed working. The UD7 and other boards will follow after more testing on them. Hope this answers your questions. ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Lightmgl on October 19, 2010, 12:50:02 pm
Is this related at all to the new F7B beta bios that has popped up now for the Revision 1.0 boards? I've been unable to find update notes for that bios anywhere so I am wary of flashing it.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 19, 2010, 12:57:10 pm
Is this related at all to the new F7B beta bios that has popped up now for the Revision 1.0 boards? I've been unable to find update notes for that bios anywhere so I am wary of flashing it.

No not to my knowledge. The FVB BIOS is a special BIOS for this problem and as far as I know hasn't been released generally and is only for the UD3R boards.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Lightmgl on October 19, 2010, 01:07:30 pm
Is this related at all to the new F7B beta bios that has popped up now for the Revision 1.0 boards? I've been unable to find update notes for that bios anywhere so I am wary of flashing it.

No not to my knowledge. The FVB BIOS is a special BIOS for this problem and as far as I know hasn't been released generally and is only for the UD3R boards.

Ah that still leaves this F7B mystery then. It was labelled as an X58A-UD3R 1.0 bios dated September 29th.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 19, 2010, 01:09:33 pm
Where did you see this BIOS version?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Lightmgl on October 19, 2010, 01:12:07 pm
Where did you see this BIOS version?

From what I can tell it originated in the TweakTown Gigabyte Bios thread and I've seen it in a couple of other tweaking forums with folks trying to figure out what it actually does. Folks were hoping for a squeal fix or a fix for the issue with the slow boot in F6 when you don't have a HD set as the first boot device.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 19, 2010, 04:30:43 pm
Yes it is a beta BIOS version and I am not suprised that you saw it at TweakTown as they usually get the newest versions before us.
Title: Re: GA-X58A-UD3R electrical noises
Post by: The punisher on October 27, 2010, 07:42:55 pm
Is gigabyte Canada fixing this issue as well? My ud3 board is making the same whining noise and is just too annoying.

I have tried all suggestions here like disabling c1e and stuff but not having much luck.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on October 27, 2010, 08:03:43 pm
Hi and welcome to the Gigabyte Forum.

As soon as the testing has finished and the fix is proven the other Gigabyte centres will be running the same schemes I am sure.
Have you disabled EIST also?
Title: Re: GA-X58A-UD3R electrical noises
Post by: The punisher on October 28, 2010, 05:01:58 am
Hi and welcome to the Gigabyte Forum.

As soon as the testing has finished and the fix is proven the other Gigabyte centres will be running the same schemes I am sure.
Have you disabled EIST also?

yup tried that too, still have the noise. Tried manually setting vcore as well with same results. :(
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on October 28, 2010, 01:14:27 pm
To users from all countries (not only UK & IRL) who experience this problem:

All our RMA centers are now aware about the fix for X58A-UD3R Rev. 1.0. So you can start your RMA procedure according to the regulations in your country (through the place of purchase or directly).
Title: Re: GA-X58A-UD3R electrical noises
Post by: The punisher on October 28, 2010, 04:27:41 pm
To users from all countries (not only UK & IRL) who experience this problem:

All our RMA centers are now aware about the fix for X58A-UD3R Rev. 1.0. So you can start your RMA procedure according to the regulations in your country (through the place of purchase or directly).

Is this only on rev 1.0 boards? Mine is a rev 2.0 and it has the noise
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on October 29, 2010, 08:49:54 am
Hi The punisher

Yes, only for 1.0 at this moment.

P.S. If disabling C1E doesn't help in your MB then it can be a little different issue than discussed in this thread.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Jaysun on November 07, 2010, 11:58:33 pm
Hi

Just finished reading this thread and thought I'd post my issue with this motherboard. I've been putting up with the elecrical noise for over 4 months, finally getting a headache from it. Emailed gigabyte and they told me to go to the place I purchased it from. Got the board to the reseller, 3 weeks later I get it back WITH the same noise. Only thing I noticed was a sticker was placed on the board. I have tried disabling all the things listed in this thread but to no avail. I don't have the luxury of swapping power supplies etc. The configuration of my machine is:

x58a-ud3r v1 with latest bios
120gb Phoenix Pro ssd
1.5tb samsung
2 x 250gb maxtors
300gb wd
720/750 watt gigabyte ps
5770 sapphire vapor-x video
antec case

I'm at my wits end with this board. Though I'd ask for advise etc before emailing gigabyte again

Wayne 
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on November 08, 2010, 09:23:20 am
Hi and welcome to the Gigabyte Forum.

Obviously it is difficult to comment on your particular board's problems but if you read through this thread (I know there is enough of it) and are still convinced that your problem is the same all I can suggest is to take it up with Gigabyte Australia who are well aware of the problem and solution.

Sorry I don't know what else to suggest.
Title: Re: GA-X58A-UD3R electrical noises
Post by: neurocon on November 17, 2010, 12:44:48 pm
Hi The punisher

Yes, only for 1.0 at this moment.

P.S. If disabling C1E doesn't help in your MB then it can be a little different issue than discussed in this thread.

hello
i just bought a rev 2 of this motherboard and i also have some electrical noise problem. Disabling C1E does help but still, i'm working with audio so i'm not sure i can live with that noise. Will there be a "harware fix" for rev 2 soon ? or am i better off swapping the board for another one ? (Asus?)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on November 17, 2010, 12:52:06 pm
Hi and welcome to the Gigabyte Forum.

To be honest this is not a problem that is limited to Gigabyte boards although they do seem more suseptable. I think that it is a product of several different components being brought together.
The hardware fix seems to be working on the revision 1.0 boards alright so no doubt the other boards will be following shortly.
Have you tried disabling not only C1E but the other C3 etc power saving modes and EIST also. Some people have reported that fixing the voltage also helps rather than keeping it on auto.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on November 19, 2010, 03:23:21 pm
Hi neurocon

You may try this special bios ver. FVA (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD3R_2_FVA.zip) for X58A-UD3R Rev.2.0.
If this will not help then please sent the MB for RMA as additional (hardware) fix is now available.

Thanks
Title: Re: GA-X58A-UD3R electrical noises
Post by: neurocon on November 23, 2010, 08:36:52 am
thanks Dark Mantis and Runner

i'm going to try this special BIOS then. will there be a problem mixing this BIOS with the newest drivers ? i guess no, just asking to be on the safe side..


Hi neurocon

You may try this special bios ver. FVA (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD3R_2_FVA.zip) for X58A-UD3R Rev.2.0.
If this will not help then please sent the MB for RMA as additional (hardware) fix is now available.

Thanks

Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on November 23, 2010, 09:01:36 am
(...) will there be a problem mixing this BIOS with the newest drivers ? i guess no, just asking to be on the safe side..

There shouldn't be any problem. Just do BIOS upgrade using function called Q-Flash inside our bios. You can check more details how to do it here:
http://forum.giga-byte.co.uk/index.php/topic,2441.0.html
Title: Re: GA-X58A-UD3R electrical noises
Post by: ex58 on November 23, 2010, 12:39:49 pm
BIOS FVA and FVB it's only for rev.1.0. ::)
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on November 23, 2010, 03:31:21 pm
Hi ex58

Bios ver. FVA which is placed at
http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-bios-3.html#post270437
is for Rev.1.0 indeed

But ver. FVA which is placed at
http://forum.giga-byte.co.uk/index.php/topic,1426.msg26303.html#msg26303
is for Rev.2.0, believe me.

P.S. I have checked these files and they are different. You can FC them if still have doubts.
Title: Re: GA-X58A-UD3R electrical noises
Post by: ex58 on November 24, 2010, 04:59:04 am
Hi ex58

Bios ver. FVA which is placed at
http://forums.tweaktown.com/gigabyte/28441-gigabyte-latest-bios-3.html#post270437
is for Rev.1.0 indeed

But ver. FVA which is placed at
http://forum.giga-byte.co.uk/index.php/topic,1426.msg26303.html#msg26303
is for Rev.2.0, believe me.

P.S. I have checked these files and they are different. You can FC them if still have doubts.
OK,thanks.
I donn't know that have FVA for rev.2.0
Title: Re: GA-X58A-UD3R electrical noises
Post by: Sadah on November 26, 2010, 02:45:55 pm
Those who have this motherboard - can you please tell us:
1) Does your motherboard make the electrical noise?
2) What are the first 4 digits of the motherboard's serial number? That's the batch number... so far I've got the noise problems on the 1003 and 1004 batches... hoping to find out which batches DONT have this problem.


Hey all. i got the same mobo GA-X58A-UD3R.(rev2.0) I dont hear any weird volt. sounds or whatsoever tho..
SN:1036

im using intel i7 960 3.6 (o/c)
default mode or o/c mode no sounds.
psu is cooler master M620 real power modular
DDR3 trancend axeram 6Gb kit 2000
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on December 01, 2010, 04:44:59 pm
Hi All

As there were a few users who reported the same problem with X58A-UD7 Rev. 1.0 so here is suggested way to solve it:

1) Load special bios ver. FVA (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD7_1.0_FVA.zip)

2) If still not good then send the MB for RMA
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on December 01, 2010, 08:18:56 pm
I have got to do a rebuild of mine soon (when I get time) and will try the BIOS update then. Although I have managed to alleviate the worst of the noise now anyway.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Mhz on December 07, 2010, 08:43:46 am
Hi runn3R
Is it possible to get this special (FVA) BIOS for X58A-UD5 (rev. 1.0) ?
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on December 07, 2010, 09:11:54 am
Hi Mhz

I will check it out for you.
Title: Re: GA-X58A-UD3R electrical noises
Post by: F5BJR on December 07, 2010, 12:57:32 pm
*

What part of the FVA bios is changed (for use with cbrom32) ?

Pierre
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on December 08, 2010, 01:48:09 pm
Hi Mhz

As promised here you have it: the special bios ver. FVA (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD5_1_FVA.zip) for X58A-UD5 Rev.1.0.
If this will not help then please sent your MB for RMA as hardware fix is also available.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Trigeminal on December 27, 2010, 02:25:48 am
Hi Mhz

As promised here you have it: the special bios ver. FVA (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD5_1_FVA.zip) for X58A-UD5 Rev.1.0.
If this will not help then please sent your MB for RMA as hardware fix is also available.

Hey Runner,

Just wondering what is actually changed in the FVA bios.  I am not super technical, but was just wondering.  Will this allow me to re-enable C1E on my x58a-ud5 without the coil whine?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on December 27, 2010, 10:10:40 am
Hi

As I understand it you should be able to use your system the same as normal but it is possible the BIOS update won't work fully on it's own in which case you would have to RMA it for a small hardware fix also.

If you want to talk to runn3R i would suggest PMing him.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Trigeminal on January 02, 2011, 01:56:03 am
As promised here you have it: the special bios ver. FVA (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD5_1_FVA.zip) for X58A-UD5 Rev.1.0.
If this will not help then please sent your MB for RMA as hardware fix is also available.

Tried this fix that you posted in another thread for me.  Seems I didn't have good luck.  The FVA bios did fix my sleep issue, as my computer can now go to sleep, which is great.  However, the coil whine still persists when enabling power saving in windows or C3/C6/C7 state in the bios.  Having C1 or EIST do not seem to throttle on their own if windows throttling is off.

I have 1 week to return to local retailer.  Is this problem fixed in Rev2 of the UD5?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on January 02, 2011, 11:35:39 am
I really am not sure of the state of play with the revision 2.0 UD5 board but from what runn3R has told me this hardware fix works so you either have the choice of returning it to the retailer and swapping it for a new board that may or may not have the same problem or you can arrange to RMA it for the hardware fix.
Title: Re: GA-X58A-UD3R electrical noises
Post by: neytiri on January 11, 2011, 03:41:51 am
Is gigabyte Canada fixing this issue as well? My ud3 board is making the same whining noise and is just too annoying.

I have tried all suggestions here like disabling c1e and stuff but not having much luck.

Hello,
I got the same problem on my EP45 UD3 motherboard.
When moving the mouse or viewing a gif animation on internet explorer,
I hear the buzz noise from the machine components (not the speaker).
Funny think is that when I run OCCT in the background (so loading the cpu at 100%),
the noise is gone when i move the mouse around.
The problem is that disabling the power save feature on win 7 or disable the power saving in the bios does not solve the problem.
I had the same problem on my dell laptop when I was using speedswitch.
The Dell was making buzz in low cpu frequency mode and while browsing the web.
So it must be related to the cpu load or so, but how to solve this ?

UPDATE: I opened the pc case, and put my hear everywhere close to the components to find the source of the noise,
well, this is clear, this is my power supply !
So Gigabyte is clean and is not the one to be blamed !
Try at your side (put your hear close to the air output of the power supply, you will clearly ear a louder bziip bzzzipp noise.
I was playing a sat animation to reproduce the bip(click the play button):
http://www.meteobelgique.be/observations/image-satellite.html
I use a saesonic S12 600 watts psu.






Concerning the reboot of dead while going in suspend and then resuming,
it is solved by reducing the max fsb value. I use 9x333 MHz on my q6600 now instead of 400x8
and I can use the RAM suspend/resume (it boots properly and quickly).


Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on January 11, 2011, 01:25:52 pm
Have you tried turning off EIST in the BIOS also? Often this helps stop the noises.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Trigeminal on January 14, 2011, 05:16:20 am
Have you tried turning off EIST in the BIOS also? Often this helps stop the noises.

Is this to me?

Decided to pick up rev2, just installed it and unfortunately the problem is present on this board as well.  Is there a hardware fix for rev2???
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on January 31, 2011, 12:10:56 pm
Hi

X58A-UD5 Rev.2.0 has different design and it should be noise free already. Can you confirm if this is the same choke noise as earlier described in this thread for X58A-UD3R Rev.1.0 (coming from CPU VRM area and disappearing after disabling C1E in BIOS)?

You can try the latest bios ver FD3 available here (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD5_2_FD3.zip).
Title: Re: GA-X58A-UD3R electrical noises
Post by: Night Fwog on February 10, 2011, 11:18:15 am
I've recently joined just because of this issue (X58A-UD3R rev 1.0). I've sent runn3r a message aswell explaining what is going on with the board. Just wondering, will this issue cause damage to other components such as the CPU and GPU, or is it something not to be worried about for the long term. Thanks  :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on February 10, 2011, 11:48:45 am
There has been no evidence of any long term damage to any of the board or components. I think it is more a case of whether you can stand the noise!

The fix is available though so there is no reason to put up with it and I am sure that runn3R can arrange it for you.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on February 10, 2011, 01:23:46 pm
There has been no evidence of any long term damage to any of the board or components. (...)
Correct

Hi Night Fwog

Thanks for PM. You have few ways (which have been described in this thread already) to solve it:
1) disable C1E setting in BIOS setup
2) load special bios FVB (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD3R_1_FVB.zip) for your Rev.1.0 of this MB
3) send the MB to RMA for implementing hardware fix

Title: Re: GA-X58A-UD3R electrical noises
Post by: Night Fwog on February 10, 2011, 03:53:33 pm
Hi, I disabled C1E and the noise seems to have disappeared :) Thank you very much for the help, i'll post in case I run into any other troubles in the future. Thanks again :D
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on February 10, 2011, 05:45:12 pm
Welcome  8)
I am glad I could help you
Title: Re: GA-X58A-UD3R electrical noises
Post by: Mhz on February 11, 2011, 12:13:25 am
Greetings friends !

I recently returned my old GA-X58A-UD5 (rev. 1.0) to my retailer store.
And got a GA-X58A-UD5 (rev. 2.0). It was a bit dissapointing to me but rev.2.0 has an absolutely similar issues that i had with my UD5 rev.1.0 (noises from PSU, the one that neytiri described above).

After i installed latest BIOS (FD), which changed all power saving functions from "Enabled" to "Auto", it tone down the noise to its maximum possible level (but it didn't disappear). I even got the chance to try different PSU's (Zalman and chieftech). Both of them are noisy on X58A-UD5 and deadly silent on my old EP45T-UD3LR. So this is not the issue with PSU.

So now, I'm at the state, where i was with my old rev.1.0 with disabled power saving functions  :-\

PS: I also got an unlucky experience with sending MB for a FIX to my official distributor in my city (and probably country). They were holding it for like 3 weeks, then returned it without actually fixing anything. Well,i suppose it is a human factor. I wasted a ton of time for this and don't really want to waste even more. So this is not an option for me.

I think now i just have to bear with it and wait for some kind of miracle BIOS update.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on February 11, 2011, 07:08:11 am
Hi

You didn't mention your location and it's not in your profile.

Have you tried the official BIOS for this problem ?
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on February 12, 2011, 10:42:15 am
Hi Night Fwog

Thanks for PM. You have few ways (which have been described in this thread already) to solve it:
1) disable C1E setting in BIOS setup
2) load special bios FVB (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD3R_1_FVB.zip)
3) send the MB to RMA for implementing hardware fix

I tested mine board with OCZ and Seasonic PSUs again in Nov 2010... Surprisingly, the acoustic noise level was not as significant as I reported in the past. May be the weather in Nov 2010 is more "friendly" to the UD3R (Rev. 1.0).
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on February 12, 2011, 11:14:44 am
Well it is maturing now. Everyone knows older things are quieter. ;D
Title: Re: GA-X58A-UD3R electrical noises
Post by: jolphil on February 12, 2011, 02:29:59 pm
Hi,  FWIW
I have been reading this post with great interest..Why? Because I have heard the noises you describe many many times before in many devices not just computers..
In this case "it is the nature of the beast"..Here is why,
To correctly describe it "it is acoustical noise rather than Electrical noise..
Let me do some background first..You all know that Computer power supplies use switching transistors/FETs to generate the required voltages needed efficiently rather than a power hungry analogue regulator..Thats how they can achieve 80% numbers..
A square wave is made up of a fundamental frequency and odd harmonics(3x,5x,7x etc) of the fundamental frequency..
A non rectangular wave consists of both odd and even harmonics of the fundamental frequency..(2x,3x,4x,5,6x,7x etc)
Many power supplies employ both varying  fundamental switching frequencies as well as duty cycle variations to generate the +12,+5 +3.3 and so on..Both frequency and duty cycle depend on the load as it varies..Each power supply is differently designed..
In addition the mother board itself employs some power regulation..An example of that is generating the Vcore voltages (usually from the +12 volt supply)
Now you ask ,So What..Imagine if you will if you could see these harmonics moving up and down in both amplitude and frequency as the load current  varies..Side note A Spectrum analyser does just that)
The next concept is to understand that you have to change these varing pulses back to some DC voltage..This is usually done with some filtering, and that is usually a LC circuit (Inductor capacitor) that you can see on the board and if you could look in the power supply you would also see them..
Usually located by some thick magnetic wire around some core material..  Here is your culprit 90% of the time..  Each coil has some resonate frequency based in it's design and when a harmonic excites  this resonate frequency if conditions are right it will "sing".. The magnetic flux increasing and decreasing  caused the core to vibrate at the resonate frequency in the audio range..Similar to a piezo  buzzer effect..
This is why "Tweaking" sometimes will mis align the harmonics to stop the noise only to reappear at some different condition..
It is a very elusive problem and not always repeatable ..Designers and engineers try to minimise this effect by either a conformal coating or even by potting the inductor in some enclosure..Thats not always successful..You can testify to that..
The solution is also as  elusive as the noise itself..If the sound is coming from within the Power supply you have two options,either tweak the load or RMA the PS..
If coming from the board itself you have the same above two options or sometimes if you are lucky take a thin wooden stick about a foot long carefully and gently touch each inductor..If the high pitch noise stops you have found the culprit..This is hit and miss because you have to be lucky enough first to hear it and also locate the individual inductor..
If located I suggest you go to the mfgr. and tell them you located the "singing/squealing" inductor and what do they recommend that will not void your warranty..(get it in writing)
Each and every case is different so this post may not fit your case,but just maybe it may help understand and even fix your problem..
This post is meant for those who do not understand  and I am sure that people with an electronics background will have run into this long ago..
Good Luck,
Jolphil :)
BTW One of the benefits of age is tone deafness.. I can't hear them any more..Haha
PS: I must confess I did not read all 44 pages each and every post so if this was explained..I apologise
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on February 12, 2011, 02:35:39 pm
Hear what, jolphil ?  ???
Title: Re: GA-X58A-UD3R electrical noises
Post by: jolphil on February 12, 2011, 02:44:48 pm
Quote
Hear what, jolphil ?  Huh
Heck, I can't hear anything over 1 to 2 khz   Just ask my wife..
jolphil
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on February 12, 2011, 02:45:58 pm
I haven't been able to hear the wife for years now ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: jolphil on February 12, 2011, 02:47:36 pm
Quote
I haven't been able to hear the wife for years now Wink
Now you are revealing every Man's secret..tisch tisch
jolphil
Title: Re: GA-X58A-UD3R electrical noises
Post by: Mhz on February 12, 2011, 03:14:40 pm
Hi

You didn't mention your location and it's not in your profile.

Have you tried the official BIOS for this problem ?

Its Kiev, Ukraine.

And no, I haven't tried yet official BIOS for this problem. I guess, I will have to ask runn3R to provide me with this BIOS again, but now for X58A-UD5 (rev. 2.0).
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on February 12, 2011, 04:07:21 pm
I am afraid runn3R is on holiday for the next week so it may be a while before he gets back to you. :-\
Title: Re: GA-X58A-UD3R electrical noises
Post by: SPLESH on February 18, 2011, 05:00:24 am
I'm to having same trouble with noise
i have updated to the last bios version and that not helped
Motherbord: GA-X58A-UD5 rev 2.0 with FD BIOS
Seasonic M12D-850 as power supply
and to add this noise is some times go away but some times returns randomly so I'm waiting for bios fix too :)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on February 18, 2011, 09:02:02 am
I would suggest the same to you.  Contact runn3R next week by PM and try the special BIOS. If that fails to work then you will need to RMA the board for the hardware fix. ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: Trinitrotoluene on February 18, 2011, 09:45:48 am
I feel for all you people with this issue. Fortunately I was able to fix it by locking the CPU vCore, as I'm overclocking anyways. Hope you all get a swift hardware fix going, or of course a bios fix.
Title: Re: GA-X58A-UD3R electrical noises
Post by: onemilimeter on February 19, 2011, 03:40:55 am
Try overclocking it for several weeks and the noise may go away when you switch it back "un-overclocking" state...
Title: Re: GA-X58A-UD3R electrical noises
Post by: Trinitrotoluene on February 21, 2011, 02:29:10 pm
Really? Interesting... How come? Can you or anyone else give me some technical insight about that?
Title: Re: GA-X58A-UD3R electrical noises
Post by: paincakes on February 21, 2011, 02:45:33 pm
I was trying to get Intel Turbo Boost working correctly on my motherboard yesterday, a P67A-UD5. I found that the C3/C6 setting being enabled caused my motherboard begin making the annoying high pitched noise. For my board C1E made no difference. Trouble is, C3/C6 disabled makes Intel Turbo Boost only go up to first boost level. I think C3/C6 enabled lowers the power on the idle cores allowing the higher levels to be reached.
Title: Re: GA-X58A-UD3R electrical noises
Post by: kaliree on February 23, 2011, 07:31:39 am
Hi Everyone,

So I am having the SAME electric whine with the GA-X58a-UD3r 1.0. I have tried two different PSUs, a Corsair CX400 and a Corsair HX620. The CX400 is brand new and they both operate silently and flawlessly apart from the whine ONLY when they are connected to the UD3r.

Disabling C1e "fixes" the issue, so it sounds like I would be a great candidate for runn3r's fix. I live in the US, so I'm not eligible right now. Does anyone know if the fix is being tested globally yet? 
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on February 23, 2011, 07:58:56 am
Hi and welcome to the Gigabyte forum.

The fix is now available globally so you will just need to contact your retailer who should be able to arrange the RMA for you. ;)
Title: Re: GA-X58A-UD3R electrical noises
Post by: kaliree on March 01, 2011, 11:18:41 pm
Hi Dark Mantis!

Thanks for the welcome. :) I have to trying to get a direct response about the hardware fix for weeks now from Gigabyte Customer Service. So you have made my day. This hardware fix does completely eliminate the noise, correct? Sorry if that's a stupid question. I really have read the forum, but that was weeks - and in some cases months - ago.

runn3r emailed me about the BIOS update, so I'm going to give that a try first (beats ripping my system apart), but I have a feeling I'm going to need the hardware repair. I purchased this board through Newegg.com almost a year ago. Do I still need to arrange an RMA through them? I was trying to arrange an RMA directly with Gigabyte (USA), but they didn't seem to know anything about the hardware fix.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on March 02, 2011, 07:53:47 am
Hi

As far as I am aware the hardware fix always works. As you said I would suggest the BIOS update first as that is an easier option.

You should go through your retailer first, they will advise you if you need to contact Gigabyte directly. If there is any problem with the US centre not knowing about the fix (which I can't see) ask them to contact either Taiwan or here.
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on March 02, 2011, 11:38:16 am
(...) I was trying to arrange an RMA directly with Gigabyte (USA), but they didn't seem to know anything about the hardware fix.

All our RMA centers know this fix so I am bit surprised.

(...) If there is any problem with the US centre not knowing about the fix (which I can't see) ask them to contact either Taiwan or here.

100% agree
Title: Re: GA-X58A-UD3R electrical noises
Post by: Miracle1980 on March 23, 2011, 07:35:45 pm
Do you know if i can ask for RMA here in Czech Republic?

I have used till now the motherboard with C1 disabled. Is it ok like this? Do i risk to damage something?

Thanks
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on March 23, 2011, 08:03:42 pm
There should be no problem with using the system with the power saving options disabled however in the long term probably years down the road it might shorten the life of the CPU. Mostly this isn't a problem as they tend to become obsolete before burning out usually.

If you have a Gigabyte centre in the Czech Republic then there shouldn't be a problem with having the fix applied. I would suggest that you contact GGTS for advice.

Just enter your email address and click on the language of choice.
GGTS   http://ggts.gigabyte.com/
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on March 25, 2011, 02:59:21 pm
(..) If you have a Gigabyte centre in the Czech Republic then there shouldn't be a problewm with having the fix applied. (...)

Hi Miracle1980

The nearest RMA centre for Czech is in Poland as far as I know. But it really doesn't matter if it's in Poland or Holland  ;) as normally you request warranty through the place of purchase.
Title: Re: GA-X58A-UD3R electrical noises
Post by: moenchmeyer on April 26, 2011, 03:18:07 pm
I'm to having same trouble with noise
i have updated to the last bios version and that not helped
Motherbord: GA-X58A-UD5 rev 2.0 with FD BIOS
Seasonic M12D-850 as power supply
and to add this noise is some times go away but some times returns randomly so I'm waiting for bios fix too :)

Hi, I am new to this forum. I came across it whilst searching for problems with hissing noise from motherboards. I just scanned across the contributions and found that there may be a problem with the UD5, too. Although Gigabytes opinion seems to be that this board should be free of noise .... I cannot confirm this opinion.

After some problems with the service of Asus I bought several GA mobos (EP45 Extreme, EP45T Extreme) last year and eventually an GA-X58A-UD5 last December. Unfortunately, I must say that there is an electric noise problem with all (!) of them. I noticed it from the very beginning and in contrast to my previous ASUS boards ( I admit that the Samsung hard disks (F1, F2, F3) which I use may contribute to the noise - especially as I have 4 disks (Raid 10) in each of my workstations. I use all of the boards in Linux PCs with Opensuse 11.4. )

I could tolerate the noise of the EP45 boards with some effort. However, regarding the GA-X58A-UD5 the hissing stresses my nerves. One reason is that it is of a quite high frequency (certainly above 12 kHz, which I checked by comparison against a sinus wave generator)  with periods of shifting extra noises somewhat higher and lower dependent of the computer utilization - therefore it it is a more "hissing" like sound, compared to the EP45 boards.

It is a low level noise - but it is there, constantly. Even without any harddisks attached. 

The computer case is isolated. But it does not suppress the high frequency "hissing". The high frequency (slightly modulated)  makes the hissing special,  separates it from any remaining sounds of ventilators and makes it very enervating after some time. It is different from the sound of the EP45 boards as it is more "hissing".

I like to work under quiet conditions, but since I have the UD5 I need to turn on some background music to suppress the hissing.

I tried to play systematically with the BIOS settings. Deactivating C1E and setting LL to "standard" seemed to help a little - but not much, maybe a 10% effect. I have tried the FD and the FD3 BIOS. No significant changes.       

Having in mind that newer Asus boards may lead to electric noise when combined with certain PSUs, I should add that I have an 850 Watt Enermax Revolution 85+ PSU. 

Questions:

1) Has it been confirmed that there is an electric noise problem for the X58A-UD5, too ?
2) Has a standard hardware (capacitor ?) exchange procedure been established for the UD5 as it, obviously has been for the UD3 ? 
3) Any ideas what else I could/should try ? (Besides buying an equally expensive Asus board to see whether it really is a GA problem ...)     

Thanks
Ralph
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on April 26, 2011, 03:54:04 pm
Have you tried disabling EIST also ?

Can you confirm that the noise is coming from the motherboard rather than the PSU ?

If so which part of the motherboard is producing the noise ?
Title: Re: GA-X58A-UD3R electrical noises
Post by: heythisisdave on November 18, 2011, 03:03:29 pm

Hi runn3R and Dark Mantis - I have a Gigabyte GA-X58A-UD3R rev 2.0 with bios FF and I'm getting the noises again.  I had been running the machine for a while and somehow had gotten the noises to stop with a previous BIOS, but with this recent BIOS Flash they're back and now I can't seem to get rid of them. 

Is there a different BIOS to try for this rev or what are my options at this point?
Title: Re: GA-X58A-UD3R electrical noises
Post by: Aussie Allan on November 18, 2011, 04:13:22 pm
  Welcome hey-this-is-dave .........you are the perfect guinea-pig  

   This might sound really silly....and even prettier to watch.... :D.......but if you get about 12 to 18" of half inch tubing......stick one end in your ear......it will work as a directional stethoscope with in half an inch of the noise source......pinpoint the exact location where the noise is being generated and we might have a better chance at tracking down a specific solution to this very looooooooong thread ;)

  Aussie Allan
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on November 23, 2011, 10:29:47 am

Hi runn3R and Dark Mantis - I have a Gigabyte GA-X58A-UD3R rev 2.0 with bios FF and I'm getting the noises again. (...)

Hi

1) disable C1E setting in BIOS setup
2) try special bios ver. FVA (http://forum.giga-byte.co.uk/upload/files/BIOS_X58A-UD3R_2_FVA.zip)
3) send the MB to RMA
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on November 23, 2011, 12:06:01 pm

Hi runn3R and Dark Mantis - I have a Gigabyte GA-X58A-UD3R rev 2.0 with bios FF and I'm getting the noises again.  I had been running the machine for a while and somehow had gotten the noises to stop with a previous BIOS, but with this recent BIOS Flash they're back and now I can't seem to get rid of them. 

Is there a different BIOS to try for this rev or what are my options at this point?

Hi Dave,

From what you said I take it that you have only used a BIOS update to get rid of the noise originally. If this is so then I would agree with runn3R and that would be your best course of action. What BIOS version are you running at the moment ?
Title: Re: GA-X58A-UD3R electrical noises
Post by: heythisisdave on November 23, 2011, 04:41:21 pm
Aussie Allan - I actually like that trick since trying to "look" for the sound can drive a man crazy.  I tried it a few times and sometimes it comes from the MOSFETs, sometimes from the video card (though very small whine from there) and sometimes from one side of the PSU, depending on various BIOS settings I have configured).

runn3R - Does the FVA bios work for rev 2.0 boards?  I'm currently running the FF bios.  I've disabled the C1E before to no avail.  Is Gigabyte doing RMA on these boards even >1 year after purchase?

Dark Mantis - currently running FF bios, if I get confirm that the FVA works with rev 2.0 boards, will try that.  Is there a changelog or equiv for what's different for the FVA vs FF bioses?  

Thanks in advance for all the help and input, it comes much appreciated after dealing with this issue on/off for the last year or so!
Title: Re: GA-X58A-UD3R electrical noises
Post by: runn3R on November 23, 2011, 04:56:06 pm
The link I have provided you today is for FVA bios for Rev.2.0, so don't worry. It is special bios to deal with this issue.

The warranty is 3 years from manufacture date. If you want to send directly to USA RMA center, check for details here (http://rma.gigabyte.us/DirectRMA/EndUser_Main.asp).


Title: Re: GA-X58A-UD3R electrical noises
Post by: heythisisdave on November 23, 2011, 05:54:29 pm
Does it support all the things that were added in the recent FD+ builds?
Title: Re: GA-X58A-UD3R electrical noises
Post by: heythisisdave on December 08, 2011, 11:08:35 pm
Does Gigabyte do something where I can get an advanced RMA (get the item first, and then mail mine back).  RMA's as a process really suck for the consumer because I'm out of a computer for a minimum of 1-2 weeks - that's just not really acceptable from my standpoint. 

I think I'd rather just buy a new one and then slip in the old one to return.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on December 09, 2011, 07:36:57 am
Hi Dave,

Under normal circumstances Gigabyte don't do a "forward in advance" type of RMA procedure unless they operate differently in the USA. :-\
Title: Re: GA-X58A-UD3R electrical noises
Post by: guho on March 20, 2012, 03:56:34 pm
I have attempted to contact Gigabyte USA support to get the hardware fix on my X58A-UD3R rev. 1.0. But no luck. What keyword or procedure name can I give them so they know what this fix is? I do not want to spend time with them giving me troubleshooting steps. The BIOS updates did not fix the noises.

Has anyone successfully gotten this fixed by Gigabyte USA? If so let me know so I can have confidence in the process.

Thanks,

Hugo
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on March 20, 2012, 07:37:57 pm
Hi Hugo and welcome.

This is a known issue and one thrat Gigabyte is well aware of the fix for. I am just surprised that it has been so long since the problem boards that one is emerging now. I expect this will be Gigabyte's thoughts initially. You can only explain the problem and ask for it to be repaired.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Graceman on June 20, 2012, 11:06:03 pm
You might expect Gigabyte to know about this fix but I was just asked to provide them with the Bios FVB as they did not know about it
I managed to find it on tweaktown site but now I have been told this fix is not in the later bios dates as posted on the site.
So I cannot upgrade the bios without losing the fix. and Gigabyte tech support had to told of it by me.

Does Gigabyte uk not talk to tech support so fixes get posted world wide?
Title: Re: GA-X58A-UD3R electrical noises
Post by: mariamason02 on June 21, 2012, 06:19:55 am
Even though it may not feel like it it is the ability source unfortunately it is the motherboard causing it because my P5b did not do so. Disabling 'C1E' inside the BIOS got free of the sound in my circumstances.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Dark Mantis on June 21, 2012, 09:15:38 pm
Even though it may not feel like it it is the ability source unfortunately it is the motherboard causing it because my P5b did not do so. Disabling 'C1E' inside the BIOS got free of the sound in my circumstances.

Well considering it was the UK techs that first managed to sort it out when it was first a problem and then supplied the FVB BIOS to counter it I am sure they know about it. It was then passed on to other countries.

Even though it may not feel like it it is the ability source unfortunately it is the motherboard causing it because my P5b did not do so. Disabling 'C1E' inside the BIOS got free of the sound in my circumstances.

Yes as in the early days of sorting this issue often disabling C1E would stop the noise.
Title: Re: GA-X58A-UD3R electrical noises
Post by: Graceman on June 25, 2012, 04:04:42 pm
From my experience since this fix Gigabyte seem to have forgotten how to fix it.
They had to be pointed to it by me telling them where to find the FVB bios.
They advised that the fix is not in the latest Bios versions and that I have to disable C1E

Fortunately I do have the fix but now cannot upgrade to latest Bios my graphic card supplier has asked for.
It is also an issue as I was looking at a new processor and do not know what is supported now.
Title: Re: GA-X58A-UD3R electrical noises
Post by: war59312 on July 19, 2012, 02:42:30 am
Disabling 'C1E' in the BIOS got rid of the noise for me as well. :)

Thank you so much, was driving me crazy.
Title: Re: GA-X58A-UD3R electrical noises
Post by: touch_and_go on July 25, 2012, 11:48:30 am
Reading all reply is not possible. where I can find out the solution abt that. please inform me. Thank you so much. :)
Title: Re: GA-X58A-UD3R electrical noises [solved]
Post by: runn3R on July 25, 2012, 12:29:00 pm
Sure:
http://forum.giga-byte.co.uk/index.php/topic,1426.msg35026.html#msg35026
Title: Re: GA-X58A-UD3R electrical noises [solved]
Post by: GabriMix on January 23, 2013, 10:25:52 am
any solutions for GA-X58-UD7 REV.2 ????