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Other questions related to GIGABYTE => RMA and service => Topic started by: Dan_33 on October 13, 2014, 06:45:54 pm

Title: Gigbayte Email not responding and RMA status confusion
Post by: Dan_33 on October 13, 2014, 06:45:54 pm

So I emailed gigabyte at services@gigabyteusa.com 3 times this week because the they posted for me was really confusing. Apparently they repaired my hd 7950 on october 5th and updated the status on the 10th saying that they shipped it out on the 11th. Thats not even possible unless you have a time machine. Then they proceded by updating the status to already received on 1900/01/01 at 12:00. I emailed them 3 times over 5 days and received no response..... Can someone help me out here? Thank you

Title: Re: Gigbayte Email not responding and RMA status confusion
Post by: bubbleawsome on October 18, 2014, 04:19:53 am

I've also had no contact after a RMA that got me another broken card. I hope they get it solved for you.