Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: AgentFXA on December 24, 2014, 10:51:48 pm
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The CPU fan speed stays ~180 rpm (212 EVO) after system is coming back from sleep/hibernation - the only fix is rebooting the system to get the fan rpms back to ~900+ (idle).
I've seen the problem with F2/F3i bios as well as with a rev3 board (FC).
I guess it's a bios fault or maybe the cpu fan need replacement?
ideas anyone?
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You are running windows 8 right. Some of the boards have updates to fix it and other boards don"t To they have a fix all I can say is never let it go to sleep sorry. Plus I know that isn't the fix you were looking for.
But the other thing some of the boards are getting to the point too that they might not do a bios update. Here is link to some body else having the problem and they haven't got a fix on the their AMD board yet.
http://forum.giga-byte.co.uk/index.php?topic=14446.0
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Nope, using Win7 here - pretty sure it's a bios issue.
Have read the other thread and sounds very similar..
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Thru windows make it where hard drive never sleeps. Doesn't take much power and it usually solves it.
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I guess you mean disabling system hibernation to prevent this issue - yes, I could do that but electricity is expensive in my country and point is such simple things should be fixed by the manufacturer... it's a simple bios update I am sure.
Gigabyte support suggested me to test with another cpu fan, MEH, I've already done that before opening the ticket - same problem!
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I have similar problems after Sleep:
After sleep, the cpu temperature sensor malfunctions. Tested with AIDA64 (-128ºC) and EasyTune6 (100ºC) see fig
see also:
http://forum.giga-byte.co.uk/index.php?topic=14957.msg91854
I use watercooling , so i do not use the CPU fan
The revolutions of the system cooler 1 down, but little
In my case, this problem did not occur with the bios F2.
Product Name: GA-990FXA-UD3 (4.0)
BIOS Ver: F3i
Brand: ASUS
Model: Radeon R7250
Model: amd FX-8350
Operation System: Win 7 64-bit
SP: 1
Brand: Kingston
Size: 16 GB
Power Supply: 750
Memory Part No.: HX316C10F/4
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The CPU fan speed stays ~180 rpm (212 EVO) after system is coming back from sleep/hibernation - the only fix is rebooting the system to get the fan rpms back to ~900+ (idle).
I've seen the problem with F2/F3i bios as well as with a rev3 board (FC).
I guess it's a bios fault or maybe the cpu fan need replacement?
ideas anyone?
I also have a very similar problem with my ga-990FXA-UD3 Rev 4 - after waking the PC, any processing intensive task results in a rapid rise in the cpu temperature and a crash if immediate action is not taken. Instead of speeding up, the CPU fan does not speed up or even stops. There seems to be a major problem with the F3i bios.
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Please.
We should to write to Technical Support of Gigabyte.
The problem is serious.
http://www.gigabyte.com/support-downloads/technical-support.aspx
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I guess you mean disabling system hibernation to prevent this issue - yes, I could do that but electricity is expensive in my country and point is such simple things should be fixed by the manufacturer... it's a simple bios update I am sure.
Gigabyte support suggested me to test with another cpu fan, MEH, I've already done that before opening the ticket - same problem!
The thing is that when you think the computer is in sleep the computer is still drawing power. Even if you shutdown the computer. It is still drawing power.
The only real way to save power is shut the computer down and switch off the switch on the back of the computer or a power strip. All computer still draw power in sleep or shutdown.
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I guess you mean disabling system hibernation to prevent this issue - yes, I could do that but electricity is expensive in my country and point is such simple things should be fixed by the manufacturer... it's a simple bios update I am sure.
Gigabyte support suggested me to test with another cpu fan, MEH, I've already done that before opening the ticket - same problem!
The thing is that when you think the computer is in sleep the computer is still drawing power. Even if you shutdown the computer. It is still drawing power.
The only real way to save power is shut the computer down and switch off the switch on the back of the computer or a power strip. All computer still draw power in sleep or shutdown.
The power consumed in Standby is considerably less than that required for its normal operation. Aside from this, setting the computer to sleep after a period of time should avoid the situation where it inadvertently gets left on for long periods of time.
In any case this is an insidious bug in that it results in temperature cycling of the cpu which is likely to degrade its life. Furthermore it can be difficult to diagnose since a computer affected by it can be checked after boot-up and appear to behave in a completely normal way.
I've reported the issue to Gigabyte - I expect that they should act on it promptly.
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The power consumed in Standby is considerably less....
I've just checked this here - power usage:
http://pbrd.co/1x9EElj (http://pbrd.co/1x9EElj)
off: 5W
sleep: 18W
idle: 130W
load: 270W
and it is just 1 GPU in my box
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Use a SSD and that solves that. Then you can keep hard drive on and still use less power
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Use a SSD and that solves that. Then you can keep hard drive on and still use less power
power consumption is not really the topic of this thread ::)
.. fixing the CPU fan speed after sys wakeup is!
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No one has answered of the gigabyte technical support?
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No one has answered of the gigabyte technical support?
The advice was to go back to the F2 bios. I'm a bit surprised that the F3i bios is still shown on the download page - in my experience it was completely unacceptable. My problem might have been a windows 8.1 thing, but that would still be bad enough.
If anyone else has run into similar problems, make sure you report them to Gigabyte.
There was an F3h bios that didn't seem to get wide distribution. Does anyone know if it had issues?
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No one has answered of the gigabyte technical support?
The advice was to go back to the F2 bios. I'm a bit surprised that the F3i bios is still shown on the download page - in my experience it was completely unacceptable. My problem might have been a windows 8.1 thing, but that would still be bad enough.
If anyone else has run into similar problems, make sure you report them to Gigabyte.
There was an F3h bios that didn't seem to get wide distribution. Does anyone know if it had issues?
Gigabyte Argentina, told me the same as you.
But in truth, I preferred to communicate with the central gigabyte.
This is impossible.
(Little and poor attention in gigabyte Argentina and gigabyte Spain).
Regarding the bios F3h, they told me it removed for being unstable.
If you know German, here are more details
http://mbforum.gigabyte.de/index.php?page=User&userID=8692
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There is no change on the Australian site F3i is the latest for v4 and that's it - gigabyte quality has gone down the drain. I reboot the system after sleep and that's the "fix".
I've seen the same problem with the v3 board - people should be careful. using here this cpu gadget which has temperature alarm.
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If someone wants to try the bios F3h
I have it.
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If someone wants to try the bios F3h
I have it.
Thanks for the bios - works for me and fixes the fan problem!
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Okay, just found out what's wrong with F3h - while in a longer FC3 session temperature alarm comes on.. hmm, exited the game to find in ET6 that the CPU is stuck in turbo mode apparently no CnQ any more. (We have summer here and the room is 30+ celsius)
Have to reboot to be back to normal - from 1 extreme to the next!
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Does the problem occur after leaving the sleep mode?
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Does the problem occur after leaving the sleep mode?
yes, but I dint test enough to confirm it's the trigger, dunno! - I am back to F2!
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New BIOS F3 !!!
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New BIOS F3 !!!
WARNING - with this clever bios the CPU fan no longer spins after sys wakeup from sleep - in other words 0 RPM until reboot! Anyone confirm this?
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I use water cooling, I can not confirm this.
But, it has the same problem as the bios F3i
Ver fig
Or is AIDA64 problem?
I have written to technical support (Taiwan)
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New BIOS F3 !!!
WARNING - with this clever bios the CPU fan no longer spins after sys wakeup from sleep - in other words 0 RPM until reboot! Anyone confirm this?
Unbelievably, the problem with overheating after waking that was reported by myself and others has not been fixed.
I also noticed that I could not change any voltage or timing settings from auto, though I was able to select the XMP memory profile. Mysteriously, when I reflashed to F2, my previous timing and voltage settings reappeared. I'm wondering whether there is a glitch where previous settings interfere with the new bios.
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The support of Taiwan have responded to me as follows:
Dear jorge dan,
Because most of the 3rd party software does not know our hardware design and somehow it is impossible to optimize all with our products; therefore, we are sorry to say that we cannot guarantee whether the 3rd party software can report information correctly. Sometimes it may display miscalculated/unsupported readings.
By using GIGABYTE motherboards, if you need a tool for hardware monitor, we recommend you to use Easy Tune6 utility which you can get from driver CD or download from our web site. To download the latest GIGABYTE utility, please click HERE.
Regards,
GIGABYTE
But....:I replied:
Also fails with EasyTune6
(Differently, but fails)
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The support of Taiwan have responded to me as follows:
Dear jorge dan,
Because most of the 3rd party software does not know our hardware design and somehow it is impossible to optimize all with our products; therefore, we are sorry to say that we cannot guarantee whether the 3rd party software can report information correctly. .....
Well, I had a look through my clear case side window and the fan indeed stopped when ET6 was reporting 0 RPM hence it is perfectly correct. Btw, I dint know ET6 is 3rd party software.
Obviously, my next mobo won't be Gigabyte any more - apparently they no longer know what they're doing and even release it (bios) untested to the public. Great Job!
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Please friends:
Write to Support "Taiwan" gigabyte.
I managed to call their attention to the problem of bios F3.
But we must emphasize the subject with people who have the same problem
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Last answer:
Dear jorge dan,
Thanks for your photos. The arrows on the fan speed and temperature can be adjusted depend on your need. From the photos of Easy Tune 6, it seems like the CPU fan does not spin or it is not be detected. Kindly confirm CPU fan is work properly and connect to the correct CPU_FAN pin header. If possible, please try other CPU fan and see how it works. Meanwhile, kindly provide us the version of Easy Tune 6 utility. Thanks.
Regards,
GIGABYTE
Question: Easy tune version is contained in the last page of Gigabyte B15.0210.1.
I use two cooler "water cooling"
With F2 the problem does not occur.
Occur with F3i and F3
The problem is not only mine, look at the UK Forum:
AgentFXA:
Re: 990FXA - UD3 Rev 4
« Reply #23 on: May 29, 2015, 06:46:16 am »
Quote from: jorgecorazondeleon on May 29, 2015, 01:45:07 am
New BIOS F3 !!!
WARNING - with this clever bios the CPU fan no longer spins after sys wakeup from sleep - in other words 0 RPM until reboot! Anyone confirm this?
http://forum.giga-byte.co.uk/index.php/board,6.0.html
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Last Answer:
Dear jorge dan,
Please go to BIOS > [M.I.T.] > [PC Health Status] and disable [CPU Fan Speed Control] to see if the problem still remains or not. If the problem still persists, please provide us the product serial number and we will try to see how to assist.
Regards,
I:
I had it disabled (see fig).
El S/N:1343400178xx
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Last Answer:
Dear jorge dan,
Please go to BIOS > [M.I.T.] > [PC Health Status] and disable [CPU Fan Speed Control] to see if the problem still remains or not. If the problem still persists, please provide us the product serial number and we will try to see how to assist.
Regards,
I:
I had it disabled (see fig).
El S/N:1343400178xx
I have exactly the same problem. On booting, I have no noticeable overheating issues in Windows 8.1 with the F3 bios, but after waking from standby, the fan runs at a noticeably slower speed (a few hundred RPM) that is insufficient to cool the FX-8320 cpu. Changes to the cpu fan settings in the bios appear to have little or no effect. Incidentally, I noticed that the temperature alarm settings in the bios did not appear to work under the operating system (if the computer shut down because of overheating, the audible alarm would only occur on rebooting until the CPU cooled as a result of the increased fan speed).
I also tried the Easytune program. It appears that this allow one to control the CPU fan speed settings after rebooting, but, like the bios fan settings, there is no apparent control over the fan speed after resuming from standby.
This is an annoying problem. If this were a general problem with the F3 bios, I would expect to see more reports of problems. i am left wondering if there is a defect in the motherboard that only shows up with the F3 bios.
I did manage to sort out the control of voltage and timing settings under the F3 bios (note that I am not overclocking the CPU).
Robert
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This problem goes back affecting rev 3 boards as well (exact same problem with latest bioses) - it's not just rev 4 boards and it's no a fan issue either!
Most likely the bios is the culprit and Gigabyte clueless to figure it out
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Last answer:
Dear jorge dan,
We appreciate your patient and understanding that this case needs further examination. It may take some time for the whole procedure but we will keep you post as soon as there is any update available.
If you need to check the current status of this case, you may visit GIGABYTE eSupport.
Regards,
GIGABYTE
(At least,
gigabyte admits the error exists)
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This problem goes back affecting rev 3 boards as well (exact same problem with latest bioses) - it's not just rev 4 boards and it's no a fan issue either!
Most likely the bios is the culprit and Gigabyte clueless to figure it out
I've done a bit of further investigation - I did find that, after waking from sleep, that I could use the Easytune software to modify the fan speed, but the fan speed was still greatly reduced from what would be observed after rebooting. The highest fan speed (100%) I could get after waking from sleep was about 1100 rpm with the stock AMD fan. This results in displayed temperatures in the mid 40 degree C range when my CPU is lightly loaded. Even a small processing load results in higher temperatures with no further increase in fan speed. There seems to be a bios bug that (a) causes the available power to the fan to be reduced and (b) reduces/eliminates the effect of temperature on the fan speed control after waking from the sleep state. I had previously noted that the settings in the bios for controlling the dependence of fan speed on temperature appeared to have no noticeable effect.
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Yes, the tiny stock fan is a little better but having an Evo212 here the fan speed is ~700 rpm after wakeup with the old beta bios and the new F3 results in zero rpm after sleep.
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I am Testing Bios F4A (beta tester)
So far, the problem seems solved
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Last answer of technical support (Taiwan) :
Update 06/17/2015
Sorry for late update. We tested the issue with latest BIOS version F4a. Before put system in sleep mode, the CPU temperature is around 30°C and CPU fan speed is around 2200rpm.
After resume from sleep mode, the CPU temperature is around 33°C and CPU fan speed is around 2200rpm, too. The system works properly without the CPU fan stop spinning issue.
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Last answer of technical support (Taiwan) :
Update 06/17/2015
Sorry for late update. We tested the issue with latest BIOS version F4a. ....
Fine, then I am still waiting for them to put it up on the bios download page for my mobo! Nothing there yet... and btw, I gotta 4.0 board
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I think it may take some time.
Gigabyte has request me the following:
"After bios updating, please do not forget to load BIOS optimized default setting and please also do not try to overclock your system at this moment".
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Thanks, Jorge,
I always do that and never overclock anything :)
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Thanks for the bios, Jorge!
Indeed I can confirm it's fixing the wakeup issues for me - CPU fan starts and speeds up under load again!
http://pasteboard.co/1lS90zTt.jpg (http://pasteboard.co/1lS90zTt.jpg)
muchas gracias, amigo! ;D
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:)
Now,we waiting to publish F4
Here we say:
Today for you, tomorrow for me.... ;)
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I understand the problem with cpu fan speed, i do not use stock cooler, i use Tuniq use stock cooler till you have money for new one.
I have Tuniq Tower120, old one, pay about 15 euros on it( brand new).
In prime95
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The issue is with the F3 release bios, the F2 edition does not have this fault.
I know because I recently updated to F3 to find my CPU @ 77c after sleep.
Gone back to F2, also since I can reach 240 FSB on my FX8350 and I cannot with F3.
Also gigabyte be prepared to replace some CPU's, Almost tempted to ask myself.
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Heres my FX8350 with F2:
(http://i.imgur.com/ieFmlDb.png)
With F3 I can only reach about 220 FSB before a fail to boot.
No issues with prime for 24 hours with F2 and 240 FSB.
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Last answer of technical support (Taiwan) :
Update 06/17/2015
Sorry for late update. We tested the issue with latest BIOS version F4a. Before put system in sleep mode, the CPU temperature is around 30°C and CPU fan speed is around 2200rpm.
After resume from sleep mode, the CPU temperature is around 33°C and CPU fan speed is around 2200rpm, too. The system works properly without the CPU fan stop spinning issue.
I've received the F4a bios as well - wasn't able to try it until today as I had been travelling. So far it does seem to resolve the cpu fan issues after waking.
Robert
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I still see no updated BIOS on the download page and am still having the CPU fan issue. Can we please get an update on this?
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I still see no updated BIOS on the download page and am still having the CPU fan issue. Can we please get an update on this?
Yes, it's strange they have not published the new bios. They know the serious problems caused by the bios F3
You try to write for service of gigabyte
If they do not send you, look me in private and I send you.
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I have posted to their support and will await their answer, thank you.
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They replied to my ticket with a new bios version and it is working!
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F4a BradenFontaine?
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I dont get why it takes so long to release the bios, would it be possible for it to be uploaded.
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Running into this problem too, it's killing my system. Does anybody know when the new BIOS will be available? Or would someone be able to upload the beta?
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BIOS custom 990fxa ud3 4.0 v6
Change:EFI Realtek UNDI 2.036
(Previus of regit 990FXA-UD3 4.0 v5)
https://drive.google.com/folderview?id=0B1PruOcm5ygMaTdYVVdYeVBRUms&usp=drive_web
http://forum.giga-byte.co.uk/index.php?topic=16870.0
this one got me back
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Nice, I meant to try that one in case I didn't receive answer from the board or users. Thanks!
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The issue is with the F3 release bios, the F2 edition does not have this fault.
I know because I recently updated to F3 to find my CPU @ 77c after sleep.
Gone back to F2, also since I can reach 240 FSB on my FX8350 and I cannot with F3.
Also gigabyte be prepared to replace some CPU's, Almost tempted to ask myself.
When will corrected bios be released? It appears the issue was confirmed over a year ago.
Thanks,
Mark
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The issue is with the F3 release bios, the F2 edition does not have this fault.
I know because I recently updated to F3 to find my CPU @ 77c after sleep.
Gone back to F2, also since I can reach 240 FSB on my FX8350 and I cannot with F3.
Also gigabyte be prepared to replace some CPU's, Almost tempted to ask myself.
When will corrected bios be released? It appears the issue was confirmed over a year ago.
Thanks,
Mark
I think they never replace it , they are entertained in other models GA-990FXA gaming,GA-990fxa ud3 ultra etc