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Other questions related to GIGABYTE => RMA and service => Topic started by: Federico Buigas on March 11, 2015, 09:13:30 am

Title: Spanish RMA
Post by: Federico Buigas on March 11, 2015, 09:13:30 am
Hello,

I am desperate and I need your help. I have purchased a Gtx 960 G1 gaming from a spanish vendor and the card was not working correctly (grey screen and TDR when playing games). I took it back to vendor but he runs furmark with the gpu clock at 540Mhz and firestrike 3dmark with a score of 3500 and says the card is fine. Now they are blackmailing me that if I dont pay 2 hours of "technical support" they wont return the card. Now I have to pay almost 80 euros for them to return me a card that does not work. Let me know if there is a spanish RMA address so I can work this out straight with Gigabyte I don't want to deal with this vendor any more.
Title: Re: Spanish RMA
Post by: absic on March 23, 2015, 07:07:25 pm
You will need to contact Technical Support for your Country via this link: http://www.gigabyte.com/support-downloads/technical-support.aspx