Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: snadge on July 28, 2015, 05:48:19 pm
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Hi
I have a Gigabyte H77M-D3H v1 mobo and the USB 2 ports all work but the USB 3 ports do not
the actual driver from the website says "not compatible"...??? its windows 7 x64 and thats the one i downloaded, one of the exe's actually has the word DELL in it?
ive installed a 3rd party Etron USB3 driver with no luck
as i cant use mys supposedly faster ports, i believe they are native Intel ports too
can anyone help please?
thanks
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Greetings,
Your board doesn't have a 3rd party USB chip. All USB 2/3 support is provided by H77.
http://www.gigabyte.com/products/product-page.aspx?pid=4143#driver
Intel v1.0.5.235
I don't see any reference to "Dell".... "mb_driver_intel_usb3.exe"
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Do you have a mother board disk that came with the mother board. The driver should be on there.
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Ok, now I see the dell reference.
Used... >mb_driver_intel_usb3.exe /a ... to extract the exe.
What does your device manager say under Universal Serial Bus Controllers? Any red x's or yellow exclamations?
(http://i.imgur.com/74jnJIn.png)
Above is not Gig board.... Its a laptop.
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Ok, now I see the dell reference.
Used... >mb_driver_intel_usb3.exe /a ... to extract the exe.
What does your device manager say under Universal Serial Bus Controllers? Any red x's or yellow exclamations?
(http://i.imgur.com/74jnJIn.png)
Above is not Gig board.... Its a laptop.
I think even the title tells you its am H77 board hehe no offence
some photos
(http://i.imgur.com/AgLvTXw.png)
(http://i.imgur.com/lBlKUja.png)
(http://i.imgur.com/YYMK1h5.png)
As you can see USB3 to death, it has blue ports I have blue USB3 pen waiting try
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Hi,
Not sure what point you are trying to make with the photos. I know your board is H77 based and stated this in my first reply. I questioned your reference to the dell component before unpacking the download myself. I attributed this to you experimenting with drivers from other manufacturers for a chipset (Etron) controller you don't have ::)
So, this is newer than what Gigabyte is offering. You are missing 3.0 support from Device Manager. Let us know if this helps. Please uninstall any 3rd party drivers for hardware your system doesn't have/support first. Restart.
https://downloadcenter.intel.com/download/21129/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-Intel-7-Series-C216-Chipset-Family
Please restart again after install and test.
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upgraded to 10x64 just to make it harder lol
you reply was "Greetings,
Your board doesn't have a 3rd party USB chip. All USB 2/3 support is provided by H77." (as if to imply i dont have any H77 board when i just said so in my first post, thats what i was meaning
the ETRON may have been my other Gigabyte board
(http://i.imgur.com/4grRqlz.png)
still the same, im not using any 3rd party drivers and .INF and IMI installed from windows 10x64 section
but when i put my USB 2 card reader in it works, when i put my USB 3 usb stik or any usb 2 stick it doesnt work
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I guess its me. The title of your thread is "H77...". I said all support is provided by H77... I don't see how this "implies" anything except H77? ??? Let's just remain on task :-X
After re-reading things, I see we both missed something important. What BIOS rev are you on? Also, have you made any changes to USB settings in BIOS? I know both the Z77 and Z87 Rev 1.0 boards had USB issues with some users failing to get USB 3 support at all. I thought this was isolated to boot time. Problematic in 7 since only 8 and now 10 has native xHCI support. I have a Z77 board from another vendor. It doesn't have an USB 3 issues. I skipped the Z87 chipset because of these problems. I believe the issues were resolved with later board revisions and BIOS updates.
Hopefully one of these suggestions will put you on the right track.