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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: Xopar on July 30, 2015, 09:31:45 pm

Title: GA-990FXA-UD3 rev 4.1 board. Sound glitches and the computer crashes.
Post by: Xopar on July 30, 2015, 09:31:45 pm

Specs
MB: GA-990FXA-UD3 rev 4.1
CPU: AMD FX8350
PSU: EVGA NEX650G
GPU: ASUS STRIX-GTX970

Problem:
Just put the computer together 2 days ago. Worked fine at first, initially ran for 5 hours with no issue, playing music. Yesterday I began to run into issues where if sound was playing, the sound would become glitchy and then cut out along with all usb devices. If left alone for about 5 minutes the computer BSODs. I reinstalled the USB drivers and got the most up to date realtek drivers from the realtek site. I ran the memory check tool and did a cpu stress test with no issues. After that it ran all day with the speakers unplugged and then ran a game (with sound) for 90 minutes without issue. Today again I was working on another computer and playing pandora when it happened again about about 1 hour. Sound became glitchy and all usb devices stopped functioning.

Summary:
When speakers are plugged in and sound is playing, everything crashes.
Everything seems stable without speakers.

Title: Re: GA-990FXA-UD3 rev 4.1 board. Sound glitches and the computer crashes.
Post by: dmdilks on July 30, 2015, 10:06:56 pm

By any chance are they USB speakers? If so have you tried reg speakers that plug into the speaker ports?

Title: Re: GA-990FXA-UD3 rev 4.1 board. Sound glitches and the computer crashes.
Post by: Xopar on July 30, 2015, 10:17:54 pm

They are not usb speakers and they plug into the speaker port.

Note that the issue happens if I plug them into the speaker port or the speaker port on my blackwidow keyboard (which connect to the speaker port as well).

Title: Re: GA-990FXA-UD3 rev 4.1 board. Sound glitches and the computer crashes.
Post by: Xopar on August 02, 2015, 10:43:17 pm

Any guidance would be greater appreciated. I have been managing to get by using the front audio port however now that is also crashing the computer.

Title: Re: GA-990FXA-UD3 rev 4.1 board. Sound glitches and the computer crashes.
Post by: dmdilks on August 03, 2015, 02:49:35 pm

The only other thing is the speakers could be shorting out. That is way it is crashing the computer. All it is doing is sending a signal to the speakers. There really no power that goes to them. Where it is happening to front and back connections it has to the speakers.

Title: Re: GA-990FXA-UD3 rev 4.1 board. Sound glitches and the computer crashes.
Post by: Xopar on August 03, 2015, 10:54:10 pm

So the back audio port was happening both with speaker and headphones. I have only been using headphones for the front audio port. I will try using the back port with headphones and see what happens.

Title: Re: GA-990FXA-UD3 rev 4.1 board. Sound glitches and the computer crashes.
Post by: dmdilks on August 04, 2015, 02:58:09 am

Quote

So the back audio port was happening both with speaker and headphones

If you are having problems with the headset too then it might be the motherboard.