Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: white_dove on August 13, 2015, 10:23:44 pm
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Hello everyone,
I have a annoying issue and i'm not sure who is the culprit : GPU / motherboard or my TV
As a monitor, i'm using a Samsung 4K TV. Everything was fine until 2 days ago when the tv did some software update. Since then, i can't go into BIOS / F12 / Safe Mode, etc.
That's happent only AFTER the tv did the software update ( now Auto Update is set to OFF )
My GPU is GTX 660, it was working just fine - 4k@60Hz ( not for gaming, of course )
When i press DELETE during reboot, all i can see is " NO SIGNAL , check cable connections, etc " The post code / led / is 75, i have no idea what that means.
I tried a lot of " tricks " but i can't go into BIOS anymore.
Different cables, GPU in different PCI Ex slots, BIOS default settings, etc etc etc etc
Now, i'm using a second monitor, until i find a solution
Has anyone an idea how could i fix this ? Without access to BIOS, i can't use this brilliant tv as a monitor.
And, i do not have enough space on my desk, to keep a second monitor only for access to BIOS
Thank you in advance.
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No ideas, guys ??
I upgraded my GPU, now i have the GTX 980 Ti, but still the same BIOS issue, even after Samsung released a new software version.
What would you advice me to do, to be able to access the BIOS ?
Should i flash some older BIOS version ?
If i would upgrade the motherboard ( which i want to do, soon ) would i be able to access BIOS / quick boot menu ?
Thank you
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Are you using Fast boot or Ultra Fast setting in BIOS? I've read reports from others that enabling Ultra Fast can sometimes make it challenging to get into BIOS in certain situations.
How is your TV connected?
I'd start by trying to boot with a VGA or DVI monitor connected to the card. Try getting into BIOS. If that doesn't work, I'd perform a CLR_CMOS and start again. That will get you in.
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It's connected with HDMI - HDMI cable. I tried all the HDMI tv ports.
Fast boot or Ultra Fast setting in BIOS ? My old motherboard doesen't have those options
I have already here a second monitor, 27" full HD.
So, you mean i should try to CLR_ CMOS ? I do not know how to do this
Would you, please, tell me ?
Thank you
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Ok, i did the CLR CMOS, with no luck
Same story.
I don't understand what changed after the Samsung latest software update
Does a PC BIOS have a resolution ? If yes, how could i find out which resolution is for my BIOS motherboard ?
And if i find that out, could i modify it, somehow ?
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Stop using the HDMI port.... Switch to VGA or DVI
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The Samsung TV doesen't have DVI / VGA ports.
What are you talking about ??
Did you read the first post in this thread ?
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So HDMI is the only thing you have to test with? In my previous post, I suggested that you try booting using another monitor either vga or DVI. Given that your BIOS doesn't have Fast or Ultra settings it's very well could be a resolution issue. Any way you can test this?
Try disconnecting your mouse and keyboard as well. Non UEFI BIOS often has a halt on all errors and my prompt no keyboard detected.... F1 to proceed. Might give you another chance to enter BIOS.
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Let me explain it to you.
I have a Samsung 4K tv, as PC monitor. After the BIOS issue, i asked a friend to bring his BenQ monitor here to me, only for testing.
Right now i'm using the Samsung, as monitor.
If i want to go into BIOS, i have to use the BENQ smaller monitor. I can go with thew monitor, into BIOS
BenQ is not my monitor, i wont keep it here. Only now, for testing and access BIOS
So, with the BenQ monitor i can access BIOS / F12 / quick boot menu, Safe Mode, etc
How should i check if it's a resolution issue ???
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And how should i access BIOS if i disconnect the mouse + keyboard ??? ;D
There must be a problem with the Samsung firmware.
Please read my first post
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My mistake, I did indeed miss the part about the second monitor, which works for you.
This is a resolution problem. Can you turn the resolution on the display down to 1080x1920p or lower for additional troubleshooting?
It seems the output of the card is unable to match whatever has changed on the Samsung - pre-boot before the drives load. This is likely related to the age of the BIOS and board.
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You mean, i should try to turn the resolution on the display down to 1080x1920p, from nVidia control Panel, or what ?
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No, on the monitor itself. I think the BIOS is now unable to display on the Samsung set to 4k even at 60Hz. Just try it and see what happens.
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You are right, but i can't modify the tv resolution
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My Samsung is only 1080. Just looked at the settings and I can't turn it down to 720...(see what you mean) My brother in law has a 4k Sam and he can adjust his. Rez and refresh rates. My TV is 6 yrs old so has older FW.
I doubt you can downgrade the FW on yours and I wouldn't recommend trying. I don't see a way around this for you. The newer UEFI BIOS' have a resolution setting (toggle), but I know for sure the older ones do not.
This is one of those situations where the card and TV have the support, but not the BIOS, or at least what it appears. It probably drops off somewhere 1920, or 2560, because obviously you weren't getting full 4k in BIOS. There has to have been some letter boxing.
So the signaling is the same, but the TV can't interpret it now after the FW update. Which BIOS are you running on the board. F13? Tweaktown has F8b for Rev1.0 of board. Have no idea what it offers. You wouldn't have anything to lose trying latest BIOS if you are on an earlier one now.
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I would try to flash the BIOS version F8b Rev 1.0, i have now F13
Anyway, i want to upgrade soon my motherboard + CPU.
If i get some motherboard with UEFI, would i be able to modify something into the BIOS, to be able to access BIOS ?
LE : which BIOS version should i choice ?
My motherboard is Gigabyte GA EX58 UD5
http://forums.tweaktown.com/gigabyte/48085-gigabyte-modified-bios.html
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New MB and CPU... Whether Z97 or Z170 you will have native 4k support onboard, granted HDMI at 24Hz on both, but I believe you will be able to view and edit your BIOS even with the newer FW on your TV.
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I will get a new motherboard Z97, but i want to ask you something about native 4k support - onboard
As i said, i have a new GTX 980 Ti
If i get the motherboard with native 4k support - onboard, do i have to use this port ( HDMI,i guess ) connected to my TV ??
In this case, what happent with the GTX 980 Ti ? Is disabled ????
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Up
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You will want to use the HDMI out on the 980Ti. It will be superior in every way over the Z97 onboard.
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Ok, but in this case i wont be able to access BIOS, even with the UEFI motherboard ??
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Ok, but in this case i wont be able to access BIOS, even with the UEFI motherboard ??
I order tomorrow the motherboard, i'm not sure which one, but i think i go for Z97X - UDH5 or Z97X -SOC.
All i want to know is, if i will be able to access my BIOS with the new motherboard, without using the onboard video
What do you think ?
Thank you
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I think its going to come down to the following...
First, if you don't plan to OC, get the Z97X-UD5H. I believe you will be happier with it unless you have a compelling reason for the SOC. The UD5H is mature and stable. One of the primary reasons I purchased one.
Other dependencies:
Firmware version of TV/Monitor you will use for the display
The cable you use to connect the monitor to the card
Ensure the monitor supports both the res and refresh rate supported by your card
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Thanks, i ordered Gigabyte GA-Z97X-UD5H and I7 4790K
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My set up exactly. Very pleased with this board.
One of the Mods is also running this platform. Absic. Check out his review.
http://forum.giga-byte.co.uk/index.php?topic=14703.msg90939#msg90939
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Thank you very much, shadowsports.
I don't understand what do you mean by " mods " ? Are there mods, for this motherboard ( BIOS ) ?
Another question : this motherboard has AMI or UEFI bios ? Anyway, i do not really understand what's the difference between the two types.
I hope i can access the BIOS with the new motherboard ( GTX 980Ti, if it does matter )
Someone, with the same problem like i have, said that with a convertor like this, he was able to access the BIOS
http://www.ebay.de/itm/like/251999926131?ul_noapp=true&chn=ps&lpid=106
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User > Absic - Forum Moderator
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User > Absic - Forum Moderator
what do you mean with this ???
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Did you read the article I referenced? Living with the Z97x-UD5H
http://forum.giga-byte.co.uk/index.php?action=profile;u=1342
This gentleman wrote it.
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I have been using TV's for a monitor for over ten years. All you are doing is putting a video signal into the TV just like the monitor. The update much have to be reset for everything to work.
The thing is when the computers boots the first thing it looks at is a VGA port / DVI port & last HDMI port. Building a new computer might not fix it. If you get a video card with a DVI port it will do the same thing.
The computer is working fine with another monitor right. I myself would be working on the TV and not the computer. I would try this too get a DVI to HDMI adapter and see what happens.
I know everything was working before the update. But what change not the computer just the TV.
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some people say, there is a chance with the new motherboard BIOS, because of the BIOS reslution.
the old Gigabyte GA EX58 UD5 has ( maybe ) a small resolution, like 800 x 600, which isn't supported by the 4k tv, anymore, after the firmware update.
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No you working off of a video card not the mother board. I could see if you were using the on board video but you are not. 1366 CPU doesn't support on board video. Plus every thing really works at 800 x 600 or below till you add the driver.
Which board are you running? Is there a feature to turn off quick boot. I had a HD monitor I was using for working on computers. It was doing the same thing. Till change it to another monitor I couldn't get into any bios.
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I upgraded my motherboard + CPU
Now i have Intel I7 4790K and Gigabyte z97x ud5h
But as you said, i still can't access BIOS / Quick boot menu / Safe mode, etc etc etc
NO SIGNAL is all i see during reboot, and than Windows loads and everything works fine.
I didn't try with the onboard graphic, because i want to use the GTX 980Ti.
I hope, Samsung will fix this issue by the next firmware update.
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One other thing you can try is use a Ps2 port keyboard. Plus when the computer boots watch the keyboard. Once the lights bling on the it start hitting the Del key.
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Thanks, but i could do the same with the USB keyboard.
What's the difference ?
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There are actually a couple of differences. Some related to timing and other when the port being used is given power during the POST sequence. He's just trying to provide alternatives. Dmdilks may have more to add.
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One thing I didn't ask what do you use for speakers? If you use speakers get a DVI to HDMI cable. DVI is the same as HDMI other than sound that goes through the HDMI cable. HDMI is the last video connection that the computer looks at.
That is why you are having a problem. The other thing to think about is what the update did to that connection. It might have updated it to the newest version of HDMI. If you are using a old cable that might be one of the problems.
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i have a sound card, Creative sound blaster x fi Xtreme Gamer, with headphones Sennheiser 429
Are there hdmi cables 2.0????
i m using just a regular hdmi hdmi cable
I tried with dvi to gpu and hdmi to tv, but if i use this dvi hdmi cable, i have no signal, at all
Not even in Windows...
please help me
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Who makes the video cards?
https://www.google.com/#q=dvi+pins+guide
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Thanks for your link, but with other video cards i used before, i was didn't have any issue with DVI - HDMI
I can't explain why there is NO SIGNAL under Windows, with the cable DVI HDMI
Do you really think that i have a chance with a " newer " HDMI - HDMI cable ?
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The only thing that change was the TV nothing else. We have to find what change and how to fix.
What might help is what is the model # of the TV & screen size. Maybe before you go out and buy a new cable.
I might be able to do research. I want to find out what the update was for. You could be look past the fix.
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My TV is Samsung UE40JU6550, 40 inches
http://us.hardware.info/productinfo/284036/samsung-ue40ju6550/specifications
Thank you for trying to help me
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Did you try these things and by what I'm reading it has to be the right HDMI port too. Plus the update was lag.
Connecting to a Computer
The available connection options are listed below: VSinG the TV as a computer monitor ●VSinG an HDMI cable, you v with the HDMI portonnect. ●VSinG an HDMI / DVI-cable with the HDMI / DVI port connect. Playing content stored on your computer ● Ask the VGetting Connected via your home network.Connect using an HDMI cableWith a HDMI Vwe recommend Getting Connected the following types of HDMI cables: ●High-Speed HDMI Cable ●High-Speed HDMI Cable with EthernetVonnect the HDMI cable to the HDMI input of the TV and the HDMI output port of the device
Connecting an HDMI / DVI cable
When the graphics card on the TV kHDMI VGetting Connected supported, connect the computer via an HDMI / DVI cable (DVI = Digital Visual InterActive) to the TV. Note that the HDMI /DVI-VGetting Connected only via the HDMI (DVI) connection is possible and kone transmits audio. When the Twant to spend onsignale the computer, connect external speakers to the audio output of the Computer.Vonnect the HDMI / DVI-cable to the HDMI (DVI) connection on the TV and the DVI output at Computer
Ask Editing Device Type to DVI PC
a, wf you have a computer connected via HDMI / DVI cable or, to PC when connected to a computer via HDMI cable. Also, make Edit device type on DVI devices a, a AV device with HDMI / DVI cable to vSinG. "For a list of resolutions supported by the TV, refer to the "Notes Section Vor connecting a computer (resolutions supported)
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It's pretty hard to understand some specs, there. Like " VSinG, VGetting, etc "
Where did you read that, actually ? Is there something about the changelog ?
I tried to find on the internet, the version 1211.9 ( which was working ) just to have it on the USB flash drive, and i thought i could downgrade.
But i can't find this version, for downloading.
I did try with DVI - HDMI cable, everything is working, but no BIOS, F12, etc
I tested every HDMI input on the TV. No BIOS.
I would try with DVI I- Dual Link - Component, and at the same time i should have the HDMI - HDMI as well.
When i boot the PC, i could switch from the remote control, to COMPONENT, i do what i have to do in BIOS, and then i could switch back to HDMI 1
Would that work ?! What do you mean ?
It's hard for me to understand what kind of changes Samsung did, on the newest firmware update 1214
By the way, dmdilks : what kind of display do you use ? 39" LED TV ...??
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I have a cheap 39 LED TV Insignia. I got that from the Manual on line. Where this is a new LED TV you might have to get the newest HDMI cable out there. There so many different version.
The manual is in German but it should translate english. https://www.libble.de/samsung-ue40ju6550/p/655636/#af1
By the Manual the HDMI port for a computer is the one on the bottom. I found that on Samsung site.
Is this TV layout:
(http://i444.photobucket.com/albums/qq161/dmdilks/4k%20tv_zpsr2d4dl47.png)
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I'm from Germany
I should get the newest HDMI cable ?! May people says, there is just HDMI. That's it. 1.4 or 2.0 doesen't make any sense, at all
Why do you say " There so many different version " ??
Yes, i'm using the HDMI port 1 ( on the bottom ) because of the HDMI UHD color, and lower input lag. Not sure about the lower input lag, but it feels lower with HDMI1
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I haven't kept up on the HDMI version but here is a link on all the version and what they do.
http://denon.custhelp.com/app/answers/detail/a_id/192/~/differences-between-hdmi-versions-1.1,-1.2,-1.3a,-1.4-and-2.0%3F
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Thanks
But on this link is about HDMI specs or HDMI cable versions ??
http://thewirecutter.com/reviews/best-hdmi-cables/
" No such thing as an HDMI 2.0 cable or a 4K HDMI cable
It’s common to see on current TVs and other A/V gear labels like “HDMI 2.0-compliant.” It’s important to make a distinction here, in the effort of clarity. There is the HDMI cable and the HDMI connection. The cable doesn’t have a number. There are currently only four types of HDMI cables for the home:
Standard HDMI cable
Standard HDMI cable with Ethernet
High Speed HDMI cable
High Speed HDMI cable with Ethernet "
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Solved.
Samsung released an update few days ago, and now i'm able to access BIOS.
But i still have a problem, and i can't find the solution.
After i upgraded the mainboard + CPU / fresh Windows 7 installation, i have a weird issue
Randomly, the display turns off for 3-4 seconds, and on again.
I searched some answers, tried with different HDMI cables, but same story.
I checked the time when the display turned off-on, i went in Control Panel / Administrative tools / event viewer / and at that time, there is an error called
" Display driver nvlddmkm stopped responding and has successfully recovered "
What is this error means ? Hardware failure ? nVidia driver failure ? Some other PC components are not working properly ??
I will keep testing. I will try to uninstall the nVidia driver with DDU, and get some older driver
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What bios on the mother board are you run now that you can get into the bios. I would update the bios to see if that would help.
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I have the BIOS version F10c