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Other questions related to GIGABYTE => RMA and service => Topic started by: monsieurmarc on March 21, 2016, 02:02:56 pm

Title: RMA results in dangerous returned item.
Post by: monsieurmarc on March 21, 2016, 02:02:56 pm

Today I finally I received back by Brix Gaming after a 2 month RMA via Scan Computers.

Not only was the original problem not fixed but I received a sizable electric shock from the case!
I could not be more unhappy, I have a small Toddler in the house and this could of been quite serious.

I have of course complained to Scan but I have their customer service to be poor.
Can someone in Gigabyte please speak to me.  After 2 broken Brix and now this I have had enough of dealing via a 3rd party.

Title: Re: RMA results in dangerous returned item.
Post by: runn3R on March 22, 2016, 07:55:41 am

Sure, we'll try to solve your problem directly. Please check PM you will receive from me today.