Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: rebus_forever on September 27, 2016, 06:12:38 pm
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Hey, I ran my board on its f10 bios for many years with a 2500k installed at 4.5 thereabouts, I needed a lil more power and rather than invest the money in a new system i decided to buy the 3770k cpu which is supposed to be supported on my motherboard.
For a while this was fine, running at stock clocks all was well, the problem has arisen since Ive attempted to overclock the cpu. The multiplier is locked at 39 according to the bios regardless of what I do, even this 39 is disputed in windows. Ive confirmed this with speccy and cpuz both showing huge fluctuations in speed occasionally pipping 3.9 but mostly sticking to the 3.5 mark which looks a lot like turbo boost and no over clocks, the only difference being that when I oc as much as I can according to my bios and turn off turbo my cinibench score becomes much lower. yay...
Touch bios doesnt work either though maybe thats a win10 issue, there was no obvious eufi bios for my board that I could find and unlike the many of the z68 mobos my latest bios is F10, I think thats most of the useful info so up next, excessive amounts of context and feels.
I dont wish to be dramatic but I use this computer for everything I do and could barely afford to get the cpu upgrade in the first place, I cant buy another 2500k or 2600k to replace my 3770k with, I cant get my 2500k back and I cant find any z77 motherboards worth their salt or to provide any real features my current board plus a few add in cards does not so im back to here, as gutted as ive ever felt related to bad purchases based on official info.
I figure if there is a bios of a solution im not aware of some of you folks might be able to save me, I ordered an okay board but got woken up today being told they had sold out and offered me a pretty stripped down board with patchy reviews instead, I declined....
Save me from having to get back in touch with them and buying a product I know i dont want please.....
Thanks in advance.
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Hello,
It could be related to the CPU and BIOS
1) CPU Microcode (this is software within the CPU, also flashable)
2) BIOS ME firmware version (Intel Management Engine, software to control the CPU)
If both are out of date or mis-matched the CPU settings can fail to work, your only option is to try and flash the BIOS again as the latest version, F10 states updates to both.
Whatever options you have when using the Qflash make sure you dont save any old settings and do a full flash, not a quick one. If the option exists to also flash the ME firmware choose it. (sorry its been a while since I last flashed a Gigabyte board).
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I have already re flashed the f10 bios but can do it again, the f10 still has the 3.9 limitation though does it not?
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And thank you for replying, literally the first voice despite multiple forum posts and a support ticket sent on the 24th to give me any feedback, gonna flash bios again now.
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I have already re flashed the f10 bios but can do it again, the f10 still has the 3.9 limitation though does it not?
Was this done with the 3770K CPU installed? If so this will not change anything. :(
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I just reflashed the bios and dont seem to be noticing any changes, had a worrying system hang that caused no small amount of emotion but back where I was pre the flash, multiplier stuck at 39 as a max and still no real benefit observed in cinibench when I did oc to 3.9, speccy and cpuz still reported me being at 3.5 turbo doing its thing to take me above that ofc.
No 4.5ghz no f11 bios bo eufi bios so far as i can find.
As before, thanks for the suggestion.
I flashed the bios pre installing the 3770k and since.
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I just found this article.
http://www.legitreviews.com/intel-ivy-bridge-processor-overclocking-proves-challenging-for-some-motherboard-makers_1917
And this.
http://forum.giga-byte.co.uk/index.php?topic=8761.0
Hope it helps.
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Yeah thats what ive encountered and also some posts saying they wouldnt be releasing a working bios on all boards.
I was hoping someone might have a solution as to this day they state the 3770k as a fully supported chip for my motherboard which for the record is a ga z68 ud5 b3 ver1 running the latest f10 bios, no eufi bios was eventually released despite their claims there would be a bios to fix this issue. ~
Unfortunately I made a purchasing decision based on gigabytes own claims rather than trolling around looking for an issue on google that I couldnt have predicted having which as your and my searches reveal would have been a better more valid system than just looking at the cpu support page, on a motherboard partially touted for its oc ability claiming to support an overclockable cpu this is feeling like patchy support.
I sold my 2500k based on their stating with no caveats that the 3770k was compatible.
Thank you for all of your replies, looks like im back to waiting on their support team..
Sorry for sounding miffed or me being a bit dry, no offence is meant, you have suggested things in complete alignment with my searches/attempts to fix the issue and its just nice to have some feedback and tacit validation for my method regardless of results. taa very much.
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I gave you a shield, I assume thats a good thing. ;D
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:) Thanks.
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Most of the these older boards that came out before the Ivy Bridge CPU's. That they hope doing a bios update would work. Just like the UEFI bios for some of these boards. It didn't really work like they hope it would.
Just look at the Z97 boards with the 5th Generation CPU. A lot of people had problems with that too. The Z68 boards were really not made for the Ivy bridge CPU at first. Did they put everything into the bios so you could OC more likely not.
I run a X99 2011v3 board and yes I can do a update so I can run the newest CPU. Will I more likely not because I feel you are taking a 50/50 chance it will not work. So what I'm getting at is what will be the next step might be a Z77 board.
But you said there is not one out there you like. But you have to look at everything here. Yes you board has a lot of nice features. But it doesn't really support that nice 3.0 video card. Yes your CPU does, but even with that on the board you will not get the full performance out of the card. So just step back and look at everything and I hope you get to were you want to be.
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I appreciate your response but while they continue to claim the cpu to be fully supported It isnt really good enough to leave me at a loss for having bought a cpu they claim is fully supported.
Re the z77 motherboard.
I purchased this GA-Z77X-UD5H after looking through 15+ pages of websites looking for z77 boards, It took hours.
This morning store phoned me up first thing to say it is out of stock, they wont likely get more and then offered me a board that requires a full os install each time you enable/disable the ssd caching which Is a thing I use, I cant face an os install each time something crashes and I wanna set IST (i think its called) up, the board aside from that major gimping factor was bare and poorly reviewed in the wild.
I really shouldnt have to buy a motherboard but would have been happy to all the while it provided some benefit as Is the cpu should be supported or they shouldnt claim that they do support it, at least not without providing a very clear indicator that you shouldnt waste your money on a k class chip when you buy a motherboard that touts overclocking as a key feature. I choose the board I choose because of the features It advertised, ivy compatibility was one of these factors. should those features not be provided It really shouldnt be the consumers burden.
I accept that being able to compromise is a good thing but me looking for and spending money on a new board is a fairly big compromise in of itself, given the established claim of support by gigabyte, I spent hours looking for a good board and as a fella whos been building computers for everyone i know for about a decade ive some experience at choosing parts, Ive bought a lot of gigabyte boards for myself and others, when I say "what I like" im looking for features I use or aim to use, not like, a picture of a skull on it, :P
Im pretty sure by british law that the term supported should mean exactly that, advertised claims are taken pretty seriously and should be enough to empower a consumer to make a decision, if the fault isnt mine somehow and im still hoping it is and that someone comes up with a clever solution as I would like to continue to be a gigabyte customer.
Anyway, im still waiting for them to respond to a support ticket and it super late so excuse my long rambling over tired replies.
I posted the CPU support page for my board as it felt relevant, I should probably investigate where I stand as a consumer who has been mislead by a false claim into making a purchase and see if trading standards get back to me before gigabyte.......
Thanks for your imput.
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Thanks a lot for the suggestion ive been checking back and fourth with ebay and the warrantyless means of buying a board, gigabyte have responded and have provided me with a file for a UEFI bios, currently clearly a usb drive to reformat it for qflash after failing to install from a partition on a hd.
I will update here if I succeed and congratulate gigabyte accordingly.
Thanks for your continued help and sorry again for my late night reply if any of it came off as ungrateful re your previous suggestions.
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From my side your previous message disappeared, thanks for the link, shielded you.
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Yes I remove that post because they were really not the ones you want. But I'll look too some times I come across something. All they show is the GA-Z77X-D3H here in the USA & UK sorry.
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You are a champ for looking cheers.
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You might have look here already: http://www.pcupgrade.co.uk/category.asp?categoryid=653
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Thats the store i ordered from, they had sold out of all of their z77 boards despite what their page says, they were the company that phoned me up offering the bare board as literally the only one they had or were likely to have, they will email me apparently if this changes, good find though :P
Currently trying to flash a bios gigabyte have sent me but despite being able to reflash the f10 via each method ive tried their eufi bios keeps getting rejected, fingers crossed though.
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Yes the one only that they have a lot of is the GA-Z77X-UD3H and none of the GA-Z77X-UD5H.
https://versus.com/en/gigabyte-ga-z77x-ud5h-vs-gigabyte-ga-z87x-ud3h
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All gone from bad to worse my side, Id re flashed the f10 bios as suggested, np done many times... theyve provided me with a new bios to install but hadnt supplied the all the info required, in the period where i was waiting for a reply all of my usb ports started at first it seemed not being able to read usb sticks, id formatted them on my spare computer but once they get inserted into my "main" comp the flash no longer seems readable on any of my comps, 4 usb stick that no longer work later and windows wants to fix drive errors which is fine, I though "Ive turned caching on and off recently when flashing the bios and only use the safe method, ill be fine", now my motherboard cant communicate with my boot device.....
constant restart loop, so sad pcupgrade didnt stock the z77 board I was after.
As a gigabyte customer of many years who builds probably 10+ systems with their boards a year I know this is all a bunch of random bad luck and their support despite being slow to initially reply are being helpful but I rekon with a 5 year old board im about to stretch the limit of their capacity to help.
Ive run out of usb drives for now if i could even flash my bios, if I could get any of my usb ports to read flash, if I could get my motherboard to accept I have hard drives. Weird that all the usb devices that arnt storage were working fine, yknow, till i couldnt get into windows......
Im gonna strip the comp down and attempt to trouble shoot with just the boot drive and bare essentials peripheral wise and see if I can get into a better place than i am now.
Its like a perfect storm of computing all the while knowing your lifeboat is two years out of its warranty and your life insurance hasnt been paid.
Should this thread be moved from "cant overclock" to "cant turn on"?
Making a real effort to stay sunny side up at the moment.
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Can you get into the bios and make sure the USB ports are enabled? Plus make sure your drive is set AHCI if is how you had it. I'm just throwing thing out there to see if it will help. Plus here is a link that might help.
https://www.gigabytenordic.com/gigabyte-tips-tricks-rma/
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Just a heads up, after a long night I managed to make my usb drives work again, a combination of fixes that involved a lot of google fu, I think it was an issue with my comp treating the usb drives like permanent hard drives for whatever reason, ive booted from free dos and tried to flash the bios with flashspi.exe but nothing seemed to happen, no prompt to turn off my computer or nothing, when i restarted I loaded optimised safe defaults but im still in the f10 bios awaiting further replies from gigabyte all the while trying to find a reputable seller of second hand boards with more than a 30 days warranty....
I even asked gigabyte support if they had a board laying around.
If there is a forum here about bios flashing I should probably make a post there but as is, still locked at 39 multi and still on f10 but I do have a working computer again which is a deffo plus.
Thanks for your suggestions btw.
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BIOS Updating thread on the Forum can be found in the FAQ Section here: http://forum.giga-byte.co.uk/index.php?topic=2441.0
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Just for the sake of updates, worked out how to do the bios flash through freedos, which was great, unfortunately after verifying the data and asking me to turn off my system and unplug it it will no longer boot, or post or anything really, just turn off then on and so on.
Thanks for the help but i think not being to overclock has just become the least of my concerns.