Official GIGABYTE Forum

Questions about GIGABYTE products => Graphic cards => Topic started by: Oldbolt on November 13, 2016, 10:09:03 pm

Title: 1060 received from amazon in unsealed box?
Post by: Oldbolt on November 13, 2016, 10:09:03 pm
Is it standard practice for Gigabyte to send out items without their own Gigabyte seal on the box?  Last time I bought from gigabyte(3 years ago) it had a Gigabyte seal.

While I'm here, there was no warranty/guarantee card in the box.  I take it the amazon invoice is my guarantee?

Thanks in advance.
Title: Re: 1060 received from amazon in unsealed box?
Post by: shadowsports on November 14, 2016, 03:03:32 am
Welcome to the forums. 

While its not your fault you received a product that had been opened...  Its not Gigabytes fault either. 

My advice, contact Amazon.  They sold you the "open" box. 

Title: Re: 1060 received from amazon in unsealed box?
Post by: Oldbolt on November 14, 2016, 12:25:28 pm
First, thanks for the welcome.

Second, I wasn't trying to aim blame at anyone.  I was asking if it was common practice, by Gigabyte, to not seal boxes.

I take it from your response that it should have been sealed?

Already been in touch with Amazon, who's response was less than helpful.  I was just trying to find out from here if anyone else has had packaging from Gigabyte unsealed.
Title: Re: 1060 received from amazon in unsealed box?
Post by: absic on November 14, 2016, 02:43:16 pm
From my own experiences, having purchased Gigabyte motherboards and GPU's, usually the outer box is not sealed nor does it usually have a cellophane wrapping.

The motherboard/GPU has, however, been wrapped inside a sealed anti-static bag, inside the box.
Title: Re: 1060 received from amazon in unsealed box?
Post by: shadowsports on November 14, 2016, 06:53:22 pm
To second what absic has said.  My only experience is with gigabyte MB's.  Only the static bag is sealed.  Box can be opened freely.  I don't know about GPU's...  only buy/use EVGA...  and they come with a seal that has to be broken to open the box.  Take a close look at the gold plating where the card gets inserted into the PCIe slot.  You should be able to tell if the card has been installed previously. 
Title: Re: 1060 received from amazon in unsealed box?
Post by: AgentFXA on November 22, 2016, 01:17:19 am
Probably depends on the country's consumer laws...

here in Australia in general nothing (electronics) is packed in a sealed condition
Same for all Gigabyte products hence you never know when a shop sells on returned products (which is very common in this country.)

Title: Re: 1060 received from amazon in unsealed box?
Post by: reeven on November 22, 2016, 12:27:27 pm
dont worry. enjoy for videocard.
mine from states also came without sealed stamp.
Gigabyte series 1060 are top noch.