Official GIGABYTE Forum
Other questions related to GIGABYTE => RMA and service => Topic started by: Myrdhinn on November 25, 2016, 04:16:23 pm
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I had to RMA my board to the US from Canada and it's arrived in my city but I'm being charged duty and tax, why???
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Please contact US RMA Department for further assistance.
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Turns out it is just a $5 handling fee... maybe... but now the board is stuck in customs "Held in Warehouse: UPS is holding the shipment per a contract service offering" for the past 4 days so who knows if I'll get additional charges yet. sigh...
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Have you check with them or be given any information about the duty and tax charges before arrange the RMA?
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Arrived, was only $4.53 handling fee. Course no idea if everything works since I'll have to wait till my current board eventually dies. ;)