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Questions about GIGABYTE products => Motherboards with Intel processors => X99 Motherboards => Topic started by: supericc on December 31, 2016, 11:34:04 am

Title: PC random reboot with X99-SLI
Post by: supericc on December 31, 2016, 11:34:04 am

I just want to share my experience with a new PC with X99-SLI MOBO that reboot randomly every x hours. I assembled the PC at beginning novembre 2016 and it started rebooting after two week at the customer office.
I saw the post in this forum
"The answer to your X99 reboot problems - not a bios but CPU socket problem"
link  -> http://forum.giga-byte.co.uk/index.php?topic=16156.0
and I had a look at the CPU pins. There was a very small piece of "something" between the pins, no idea what it was, I just used a straw to remove it and now the PC works, it is 4 days that is on without rebooting.
I don't know if the "remove and replace" the CPU was helping too, maybe the contacs where not so clean.
Anyway, now the problem is solved, I hope it will run for years. In negative case I will post again.

Title: Re: PC random reboot with X99-SLI
Post by: risey on January 13, 2017, 12:45:40 pm

Have you tried to update the bios? F21 is the only bios that works for me, anything over that causes my PC to reboot as soon as it loads up...
I believe the culprit to be Corsair LPX Ram, the gigabyte boards does not like it if you have the 8 gig sticks, another user posted the same problem with the same ram, he then changed to Kingston Hyper X and the new bios worked fine.
For me this board was a bad investment, always supported Gigabyte, may return to Asus for the next one...