Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: fxv300 on April 18, 2017, 11:13:38 pm
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I have opened a ticket with tech support.
http://esupport.gigabyte.com/#id:377637 (http://esupport.gigabyte.com/#id:377637)
Question: BIOS PRINT SCREEN DOES NOT WORK !!!
According to the BIOS help you should be able to get a printscreen at any of the menus.
When I try and get a screenshot using F12 I get the following error. I have tried a PS2 Keyboard, and 3 different USB Keyboards. I have tried the Keyboard in every USB socket on the motherboard as well. Also tried the Keyboard print Screen key. Any clue how this is meant to work ?
I am on BIOS F5
You can see the pictures on my blog
I get error "USB key is not detected.
http://aorusgaming5.blogspot.co.uk/
4/18/2017 11:10 PM
Answer: The ticket is being processed.
Product Info
Product Name: GA-AX370-GAMING 5 (1.0)
BIOS Ver: F5
Brand: Sapphire
Model: RyZen 1700x
Operating System: Win 10 64-bit
Brand: Corsair
Memory Part No.: CMK16GX4M2B3200C16
pictures are here
http://aorusgaming5.blogspot.co.uk/2017/04/bios-print-screen-does-not-work.html
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You have to have USB drive inserted for the print screen feature to work. It saves the output as a file. Has always worked this way.
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You have to have USB drive inserted for the print screen feature to work. It saves the output as a file. Has always worked this way.
Yes indeed, I discovered that earlier. Shame the message you get is total rubbish.
Is that mentioned anywhere in the documentation?
Thanks for the feedback anyway.
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It not :)... like so many other features... its undocumented.
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It not :)... like so many other features... its undocumented.
thought as much
Thanks