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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: Kitts on June 10, 2010, 02:16:51 am

Title: GA-890GPA-UD3H instability problems
Post by: Kitts on June 10, 2010, 02:16:51 am
Just made a new PC at the end of March and it has been unstable from the get-go. Gradually I have eliminated several problems, like the HIS Radeon video card booting too slowly and crashing the PC, and replaced it with an Nvidia 250 GT video card.

But I am left with a core problem.
On first boot of the day, or one longer than 2 hours since the last cold boot, I get complete instability with cascading program crashes culminating in either a BSOD or a Black screen. It will continue to reboot and crash if I let it.

Now I fire it up, then turn it off for 30 seconds and restart it. It is now as stable as I could want, playing Mass Effect 1 or 2 with no problems for as long as I want, say 10 hours continual use.

Twice now I have had the error on the BSOD saying "not APCI compatible.." but other errors don't give me a clue as to what is happening. All I have worked out, which is obvious, is that on 2nd boot Win 7 sees the problem the first time around and avoids it for the 2nd boot.

I also cannot seem to get DXdiag.exe to run at all... :( I am new to using Win 7 Pro as I have used XP Pro for years till I moved to Win 7 in the hope it could cure the problems with my new PC, so not even sure what version of DX I should be using as the video card is not DX 11 compliant. Currently using DX 9c.

Specs of my PC are,

Antec Basiq 550 watt 3 x 12v rails PSU
Motherboard – Gigabyte GA-890GPA-UD3H
AMD Phenom 2 x4 965 processor, 3.40 Ghz
2 x 2 gig DDR3 ram G-Skill - yeah I now know it has issues with this mobo. :(
Nvidia GT 250 1 gig video card
My old Sound Blaster Audigy 2 sound card.

Bios version says F3 dated Feb 8th 2010
Running Win 7 Pro with current updates.

I would flash the Bios but all I have read online about doing that seems that folk are talking about Rev 1 or 2 Bios and all I have is F3... ??

Thanks for any help you can offer.

Title: Re: GA-890GPA-UD3H instability problems
Post by: absic on June 10, 2010, 08:47:23 am
Hi there,
Quote
I would flash the Bios but all I have read online about doing that seems that folk are talking about Rev 1 or 2 Bios and all I have is F3... ??

Updating BIOS would be my first step in resolving these kind of issues. In the above quote the people who are talking about Rev 1 or 2 are discussing the revision number of the Motherboard NOT the BIOS version. It is important that you download the correct BIOS for your Mobo. You can find the Revision number normally on the bottom left corner of your board.

You say that you are currently running F3 BIOS and, looking at the 2 revisions for this board I believe you are running the Rev 1.0. If this is correct you can download the latest BIOS from here: http://www.gigabyte.com/products/product-page.aspx?pid=3342#dl BUT please double check that your board is the Rev 1.0 before using this link. (If it is Rev 2.0 then you can get the BIOS via this link: http://www.gigabyte.com/products/product-page.aspx?pid=3420#dl )

If you are not sure how to Flash BIOS you might want to check out this thread: http://forum.giga-byte.co.uk/index.php/topic,2084.msg9510.html#msg9510
Hope this helps
Title: Re: GA-890GPA-UD3H instability problems
Post by: venganza on June 10, 2010, 08:49:49 am


I also cannot seem to get DXdiag.exe to run at all...

 Currently using DX 9c.



Hrmm... I find this odd, how are you managing to use DX9 in Win7?

I am assuming you installed DX9 "runtimes" which is fine, but please don't tell me you managed to install anything else :)
Title: Re: GA-890GPA-UD3H instability problems
Post by: bofh1971 on June 10, 2010, 09:02:39 am
Hi There

The black/screen BSOD problem seems to occur quite a bit lately , I had the issue myself.
People seem to find different solutions to the problem

Some update the bios,
Others change the Ram, I have seen quite a lot of G-Skill users switch to something else.

in my case however it was my audio drivers,
I use the onboard card,, and I noticed you have an Audigy, did you disable onboard audio in your bios? or has it loaded drivers for it (which can cause BSOD if not the latest ones)

whats the status of Audigy cards on windows 7 now too? there were loads of problems reported a few months back.

Good luck getting it sorted
Title: Re: GA-890GPA-UD3H instability problems
Post by: venganza on June 10, 2010, 09:20:49 am
Hi There

whats the status of Audigy cards on windows 7 now too? there were loads of problems reported a few months back.

Good luck getting it sorted


I use an Audigy 4 on one of my machines, and it is perfect.

I had a friend visit me only today, and we actually spoke about Creative Pacific, he has the Audigy 2 and reported a lot of issues, seems his card chews up a massive amount of CPU time on some operations, even though the features/drivers are supposed to rectify this.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Kitts on June 10, 2010, 10:23:10 am
absic115 - Running the free scan of BiosAgentPlus it says
BIOS Type: Award Modular BIOS v6.00PG
BIOS ID:  02/08/2010-RS880D-SB850-7A66BG0CC-00
the chipset is AMD 9601 rev 0

From Win7 System info it says - BIOS Version/Date  Award Software International, Inc. F3, 2/8/2010

I did set the timing of my memory to Manual, and it is set to the amounts it says it should be..

So is it Revision 1 then?
-----------
Venganza-  Yep, Onboard Audio is disabled and as far as I know, I have the latest drivers. I used Creative's auto scan for device drivers. Only problem I have noticed is the sound is low but this could be due to the cheap stereo speakers I am using. I need a transformer to let me use my UK 4 speakers & sub woofer Creative Labs speakers.

DX 9c? Um, I installed it? It also installed from Mass Effect I believe. but although Dxdiag.exe is in a folder within Windows it won't run for me.. :( I used to use Dxdiag to get the system info for my pc before moving to Win 7 Pro.I installed it from the dx site, file is called directx_feb2010_redist.exe.

I really, really do not want to change my memory. :( I don't have the spare cash to do so at this time.
Thanks  for the suggestions and links, guys. Hope my replies shed a little more light on my problem.
Title: Re: GA-890GPA-UD3H instability problems
Post by: absic on June 10, 2010, 10:37:00 am
Hi

Quote
So is it Revision 1 then?

Sorry if I didn't make it clear. You need to look at your motherboard (the revision number is on one of the edges usually towards the bottom left corner). This is the Revision number that you need it is not a BIOS revision number. Double check your Motherboard to find the revision number though, before downloading new BIOS as there are 2 versions of your motherboard, Rev 1.0 and Rev 2.0

Your BIOS version is F3. If your Motherboard is Rev 1.0 then latest BIOS is F7C and you can download from link in earlier post.

Hope this makes it clearer.

Title: Re: GA-890GPA-UD3H instability problems
Post by: venganza on June 10, 2010, 01:34:36 pm
absic115 directx_feb2010_redist.exe.

Ah ok that is just DX9 runtime files, that is fine :)
Title: Re: GA-890GPA-UD3H instability problems
Post by: Kitts on June 11, 2010, 09:35:28 am
Hi

Quote
So is it Revision 1 then?

Sorry if I didn't make it clear. You need to look at your motherboard (the revision number is on one of the edges usually towards the bottom left corner). This is the Revision number that you need it is not a BIOS revision number. Double check your Motherboard to find the revision number though, before downloading new BIOS as there are 2 versions of your motherboard, Rev 1.0 and Rev 2.0

Your BIOS version is F3. If your Motherboard is Rev 1.0 then latest BIOS is F7C and you can download from link in earlier post.

Hope this makes it clearer.


Ah, got it. :) However, it said that V7c was an error, but did allow me to install v6 when that failed. I did go to the sites you Linked for me. Your instructions were great but to be sure I also looked here - http://www.youtube.com/watch?v=UCCId1Mcrw4&annotation_id=annotation_219675&feature=iv where the guy has a 3 part video of actually using Qflash.

Hopefully my problems are now fixed, but I won't be able to tell till tomorrow am as I can restart the PC as many times as I want, even cold boots, but unless it is off for more than 2 hours, the error doesn't reappear. Seems that whatever Windows does to correct it stays in some part of the memory for at least 2 hours, but 6-8 hours or more and the "fix" it uses is gone and the error is back.

Will Post tomorrow and let you know how boot up goes. Thanks again, absic115. :)
Title: Re: GA-890GPA-UD3H instability problems
Post by: venganza on June 12, 2010, 11:03:02 am
Ok let us know, if it looks serious or not fixed, I can maybe rustle up some more "pro" help from some of my pals :)
Title: Re: GA-890GPA-UD3H instability problems
Post by: Kitts on June 12, 2010, 11:30:44 am
Not fixed. :(  However starting this morning didn't kill off Avast. Usually Avast is damaged each morning to the point I have to uninstall and reinstall it. Windows Defender still  starts up with a message it couldn't start though.

Any help gratefully received.
Title: Re: GA-890GPA-UD3H instability problems
Post by: venganza on June 12, 2010, 03:07:27 pm
Not fixed. :(  However starting this morning didn't kill off Avast. Usually Avast is damaged each morning to the point I have to uninstall and reinstall it. Windows Defender still  starts up with a message it couldn't start though.

Any help gratefully received.

Can't you just clean-install the thing, takes me an hour tops to get it back to where it was (without any backup and just reinstalling apps)... Thanks god for Firefox & Mozbackup is all I can say :)
Title: Re: GA-890GPA-UD3H instability problems
Post by: bofh1971 on June 12, 2010, 06:14:48 pm
this is starting to look like bad data is being written to the hard disks at shutdown
usually this is due to bad Ram.
had it happend on a couple of builds
strange thing was it only happened when the system was shutdown - off, and not when just rebooted.

Change of ram did fix it though
Title: Re: GA-890GPA-UD3H instability problems
Post by: Kitts on June 12, 2010, 10:40:26 pm
Well today it wanted to go the whole 9 yards with Repair System as it said it could not start the PC. Was working fine last night as I watched olsd episodes of BONES. Finally told it to boot from CD and it started normally with internet and all - am using it now - but Avast not working or Windows Defender. I had expected it to go into the Win Install stuff but it didn't. Confusing

As for memory, I ran the Memtest86 program and it tested all good.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on June 12, 2010, 10:44:27 pm
It sounds like a failing hard drive to me. Have you checked the SMART option in the BIOS? Also you could try running one of the HDD checking programs to get an insight on the state of the drive.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Kitts on June 12, 2010, 10:56:18 pm
Main disk is a brand new replacement Seagate only about 4  or so months old, the  other is virtually the same age Hitachi I bought to use while the Seagate was being replaced.
I ran Seatools test on both, obviously it can test the Seagate in more depth, but both fine, no bad sectors.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on June 13, 2010, 12:00:56 am
OK so it seems that the drives are healthy. I would next recommend going back to basics. Remove your motherboard and build it up outside of the case with just one strip of RAM, graphics card, processor and heatsink and the psu(obviously attach the monitor. Try booting you should get as far as detecting the HDD. If it does that with no problem turn off and install tha C drive and reboot. If successfull do any tests you want and turn off. Leave as long as normal and then try starting up again.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Kitts on June 13, 2010, 12:58:12 am
I'm not comfortable doing that. It has been disconnected and remade in the case, though.

The components were new mid May from New Egg, so if faulty I can still recoup my losses, though from the manufacturers. I will try one stick of ram then the other, but after that I am going to put it in to Fry's for fixing as my knowledge has run out. Unless someone comes up with something else I can try without disconnecting everything again.
Title: Re: GA-890GPA-UD3H instability problems
Post by: venganza on June 13, 2010, 08:28:17 am
Kitts, you build this in March, and no where in this thread do you say you have tried to reinstall the OS since then.

Rather than pissing trying to investigate a bunch of unknown factors, reinstall the OS clean, at least then you remove most SW culprits.

Anything else you are like a dog chasing it's tail, since if the obvious solutions have not worked, the law of diminishing returns means you are going to waste far more time than a simple reinstall :)
Title: Re: GA-890GPA-UD3H instability problems
Post by: absic on June 13, 2010, 09:06:15 am
Hi,

Checking through the issues that you are having and as you have had this problem since day one I would suggest taking a BIG step back and looking at what is actually occurring with your system.

You have built a new PC but from the outset you have had problems with it crashing and failing to boot properly.
You have changed your GPU and feel that you have tested all of the individual components and are reasonably happy that they are OK.
You have now updated your BIOS and the problems are still there.

When I am faced with similar problems I tend to re-examine the steps that I have taken and double check everything. I notice from your specs that you are using a 550Watt PSU and this is the first thing I would be looking at now. These new motherboards, AMD CPU's and Nvidia GPU's are power hungry and I would be looking to a more powerful PSU than the one you currently have. It might say in the Specs that it can power everything but experience has shown me that this is not always the case. And, I don't wish to be funny but, a quick search on the net shows me that your PSU can be purchased for under £35 (50 US Dollars) and these lower value models, whilst adequate for most general purpose low end use are not really up to the task that you require. (I have learnt this from my own mistakes)

If possible swap out or replace the PSU with something that has a bit more power, at least 650 watts as I think that will solve most, if not all of your problems.

ATB

Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on June 13, 2010, 10:04:45 am
Venganza and absic115 are giving you good advice. If you don't want to do as I suggested and start from scratch I would go with what they are telling you. It is no good asking for help and then ignoring the advice you are given. :(
Title: Re: GA-890GPA-UD3H instability problems
Post by: Kitts on June 13, 2010, 12:40:05 pm
OK,the tale from the start. My bad, I didn't think to mention all of this.
I built it and reinstalled the OS clean, then did a virus check because of the cascading crashing programs, and found a virus that AVG had not caught, plus several dormant ones in files I had downloaded and not opened. So I ran Avast! through all of both drives three times, and DrWeb through it all three times, and not just through the 2 hard drives, but my back up external  hard drive and my USB sticks. Then I reinstalled the OS again. (DrWeb destroys viruses but is not an AV program)

I must have reinstalled  Win XP Pro about 5 times in all, including reformatting ALL of both hard drives each once, and the C partition at least 4 times. I then moved to Win 7 Pro in the hope it was the OS being a bit old for the new DDR3 stuff that was the problem. /shrug.. you never know, and I wanted to migrate anyway. I got a Student copy of Win 7 through the college I am at.

Since then I have done a clean reinstall of the Win 7 OS at least 3 times. So it has been thoroughly reinstalled fresh several times and the error has shown up as the same, though the messages in Event Manager and on a BSOD have been varied. And I haven't had messages that point to anything specific - they are pretty general like Explorer has fallen over, or it couldn't find something..

Somewhere in all that I found out about the problems with the way the HIS and other brands of the Radeon video card I had starting up slowly in 2D mode was causing crashes, so I returned it and changed it for an Nvidia video card, the 250 GT. That got rid of a lot of problems.

I have run it with Opera instead of Firefox as it was suggested that the browser might be the problem. It was the same with Opera.
I have run it with minimum programs on, no change. I have not tweaked it as I usually do, except to make the Services match those on Black Viper's site. Again no difference. It starts up and crashes instantly I try to open my browser or start up the not-starting Windows Defender. So it isn't incompatible programs.

I did have something new this morning, though, after an evening watching a couple of movies and TV shows ... When I started up it went straight into the Recovery program and I chose to let it Roll Back to last good option, which failed. So I put in the Win 7 CD and told it to boot from the CD with the intention of reinstalling fresh by reformatting the C partition, but it loaded Win 7 normally for some reason.. I have no idea why, but I got no Install screen, so I have left it to see how it behaves. It has been as stable as I could want, even playing Mass Effect 1 this evening.

It is possible that all the crashing this time around has damaged the OS yet again, and it now needs yet another fresh install. I have to admit I decided that since I was closing down almost instantly after the first boot up, and not starting any programs until after the 2nd cold boot up, that maybe it wasn't getting damaged. But after it starting normally, I can restart it as often as I want,  or even close it down for 2 hours and it starts normally with no problems at all. It only shows the problems if I leave it off for 6-8 hours.

Dark Mantis, there is a big difference between being not comfortable doing a procedure, and ignoring advice. I know my limitations and I would prefer to put it into a shop for repair rather than risk damaging the components myself. At this point IF they are faulty, I can recoup the money or get a replacement. If I damage them by taking it apart and reassembling them, and there is always that risk when you remove components, then I am out a whole PC. I should add I am unemployed and a student retraining at college right now as my UK teaching qualifications are useless here in the USA. So money is scarce. :(

I already had to shell out an extra $200 on a new chip as my son's friend, who was supposed to be only taking my last PC innards out of my case and putting them in the new case I bought my son for his 25th birthday, started making up my new rig before I could stop him, and mashed my chip the wrong way into the motherboard. And I do mean mashed. :( I couldn't even say anything as we were working on another table next to my son who was table top gaming with other friends of his at the time..

absic115, I had wondered about the PSU size myself, but the PSU is powerful enough because when I changed the video card, I got it from Fry's Electronics and asked to speak to a rep who was a PC builder. I then went over my components with him to check my PSU was adequate and he assured me it was more than powerful enough to deal with that motherboard and video card. The only other things I have plugged into the mobo are my Audigy 2 sound card and the memory. All parts apart from the Nvidia video card came from NewEgg not Fry's, so he had no reason to say the PSU was well up to the job if it wasn't because he could have tried to sell me a new PSU at that time. Not just that, but before I bought the components I checked with the friend who usually built my PCs till I moved South. He said I was well within the specs with that one, and even suggested getting the 3 x 12v rail model.

http://www.newegg.com/Product/Product.aspx?Item=N82E16817371016 It is about $70 worth of PSU, actually. And here in South California, with our high cost of living, and me being unemployed, that is quite a lot for me. :(

Personally I am thinking it is a faulty motherboard now, or perhaps the fact it is G-Skill memory and that board has a dislike of G-Skill. Anyway, since my money is tight, trying to replace either the PSU or the memory on spec is not sensible when I don't know if either is at fault. It makes more sense to put it into a shop where they can test everything.

I do thank you all very much for your time, and for your suggestions, and I have tried what you suggested, apart from rebuilding it outside the case. I will try yet another reinstall of the OS tomorrow, on a reformatted C drive yet again, just to be sure it is clean. If I still have problems, I give up and will let the pros with test equipment handle it. :(

Again, thank you for your help, it has been very much appreciated.
Title: Re: GA-890GPA-UD3H instability problems
Post by: absic on June 13, 2010, 01:08:20 pm
Hi,
Quote
there is a big difference between being not comfortable doing a procedure, and ignoring advice. I know my limitations and I would prefer to put it into a shop for repair rather than risk damaging the components myself. At this point IF they are faulty, I can recoup the money or get a replacement. If I damage them by taking it apart and reassembling them, and there is always that risk when you remove components, then I am out a whole PC

You are quite right and it is easy for some of us to forget this.  :-[

I'm sorry that your problem has not been resolved and, from reading through your latest post, I think you are doing the right thing by having someone with the correct equipment, test out your PC components, if another install doesn't cure the problem. There is only so much you can do and sometimes it is best to admit defeat.

I hope that you find a solution quickly and it would be great if you could let us know how you get on.

ATB
Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on June 13, 2010, 02:11:32 pm
Dark Mantis, there is a big difference between being not comfortable doing a procedure, and ignoring advice.
I meant no offence by my remark only that you seemed to be ignoring our advice and to make headway certain situations need to be cleared up. If you had let us know the full facts it would have helped earlier. Anyway my gut feeling says that it has something to do with the virus problem you had initially. I know you have done multiple scans etc but sometimes these little suckers can hang on. Wish you luck in sorting it out and please post your final solution.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Kitts on June 13, 2010, 10:24:14 pm
No problem, guys. I made assumptions too, that you would assume I had enough knowledge and nous to have done the reformat and reinstall thing at least once.  ;)

Lingering virus. Yes, it could look like there was one lingering with the cascading errors, but I have anti-virus scanned everything to death, and run that DrWeb program through all my data, on the PC or off it, so many times it isn't funny, and it always comes back as "No viruses found." So I have to assume that it is correct, especially as the 2 PC drives have both been totally reformatted and repartitioned once each, and the main drive C partition deleted, and reformatted as I said about 5 plus times.
If you can suggest anything in virus removal I may have forgotten, please feel free. Won't use Norton though, it ate an OS of mine a few years back, and I hate that program! I now use Avast! Free as it seems to catch stuff AVG missed, which is how the virus got through  in the first place.

Yups, I will come back and let you all know. Perhaps my experiences may shed light on other folk's problems after all.  :)
Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on June 13, 2010, 10:28:58 pm
Yes, I totally agree with you on Norton! What you said about the drives is true but I just have a niggling feeling about a virus it doesn't really make sense I know but after all these years I have a sort of instinct sometimes. Anyway good luck and look forward to hearing the outcome.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Ecelestin on June 15, 2010, 02:38:27 am
Disable C1E in bios, solved all my BSOD issues. Try it and see if it works for you aswell.

I have tried with all the different versions of the bios released for this board. The only thing that ever solved my BSOD issues, was to disable C1E in the bios.

I really don't know why this is, but that is the only solution I came up with that actually works. Used the Computer for weeks now, with no BSOD, as soon as I enable or put C1E to auto in the bios, I get BSOD, I don't over clock, so there should be no reason for me to disable it, but I don't know. Bad bios code.. Is my guess..
Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on June 15, 2010, 09:44:17 am
Hi
Are you using the latest BIOS release? C1E is just an energy saving setting.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Ecelestin on June 15, 2010, 10:44:04 pm
Hi
Are you using the latest BIOS release? C1E is just an energy saving setting.

As I said, I have tried every bios release for this board, no matter what I get BSOD with C1E enabled. Sometimes directly, sometimes after awhile in Windows. When I disable C1E in bios, I have no issues at all, had it disabled for weeks, tried the latest beta  bios release yesterday, after ignoring it for awhile, as it worked fine with C1E disabled. Flashed to the latest beta bios, enabled C1E, things seemed to work fine, played a few games, surfed watched a few movies, and then boom after like a day, BSOD. And then it continued until I disabled C1E.

Yes I know its just a Energy saving setting, but still, my computer becomes very very unstable with it on, with it off, there is no issues at all.

I use the Phenom II X4 995BE (C3) So yes it should support C1E, which Everest also confirmed it does.
Title: Re: GA-890GPA-UD3H instability problems
Post by: venganza on June 16, 2010, 05:51:24 am
Save yourself the grief, back up user created data, and clean-install Windows (ie custom install and format the drive etc)
Title: Re: GA-890GPA-UD3H instability problems
Post by: Skinfaxe on July 16, 2010, 01:35:12 am
Hi!
I have the same problem. Random BSODs just when the OS has finished loading. If I shut down the pc and wait 10-20 seconds and then restart, everything works just fine. Did you ever find out whet was causing this? Was it a faulty motherboard? Bad power supply? Bad drivers?

After many many tests and os re-insallations I know that my hard drive is ok, my memory is ok, my video card is ok, it was not (norton) anti-virus, it was not a bad windows installation, it was not a corrupted swap file, it was not old drivers or old BIOS and it was not C1E.

I will try to RMA the mother-board or try a different power supply in case the one I got is bad.

Please reply if you have any advice to give.

BR,
Skinfaxe
Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on July 16, 2010, 06:34:14 am
The first thing I would have thought of is the PSU. Have you tried to see if it is woirking ok disconnected from the motherboard etc? There is a compatibility issue between certain boards and PSUs. What make and model is it?
Title: Re: GA-890GPA-UD3H instability problems
Post by: Skinfaxe on July 17, 2010, 01:02:26 am
Hi!
Thank you for your reply.

PC Specs:

PSU: OCZ ModXStream Pro 700W
MB: GA890-GPA-UD3H
CPU: Phenom II X6 1055T CPU (with stock cooler)
Graphics: XFX Radeon HD 5830
RAM: 4GB PNY Optima PC3-10666 (1333MHZ)
HD: WD Caviar Black 500GB (WD5001AALS)
Case: CoolerMaster HAF 922
OS: Windows 7 Professional 64-bit

Do you know if there is a compability issue between the  ModXStream PSU and the mobo?

BR,
Skinfaxe
Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on July 17, 2010, 07:55:30 am
Do you know if there is a compability issue between the  ModXStream PSU and the mobo?

Not that I know of but to be honest in general I have noticed that a lot of problems seem to involve OCZ products. That is not to say that they are not of good quality but a general observation.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Skinfaxe on July 17, 2010, 01:54:49 pm
Hi!
Interesting comment about OCZ.
When I first build the PC I was using OCZ memory. Had a lot of problems no matter how I twealked voltage and timing. In the end I got PNY memory from another PC that I knew was working well. Less problems now but still get the random BSODs at startup relatively often. Maybe whatever problem I have was made worse by the OCZ memory? I tried 3 different sets of OCZ memory. I could never get the 1600 MHz to run at that speed (tried 2 sets). The 1333 MHz worked better but randomly faild memtest86 using manufacturer recommended settings.

The only components I still have not tried changing are the PSU and mother board. Have not really considered the PSU to be faulty. Never had that happen to me before. I have had bad mobos though.

BR,
Skinfaxe
Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on July 17, 2010, 02:24:40 pm
The best solution would be to borrow a PSU from a friend or something and try swapping it out for a short while. You don't want to invest in a new PSU if the OCZ one is ok. Personally I swear by Corsair. They make brilliant quality products and I am running a HX850 PSU and Dominator 1600 memory and all without a problem.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Skinfaxe on July 17, 2010, 06:56:12 pm
Just got back from the store, got a Corsair HX850 (pure coincidence that you recommeded the same one). So far so good. Will see how this pans out. 30 day return policy in case I change my mind. Should be enough time to find out if it actually was the OCZ PSU.

Will keep you posted. And again, thanks for taking the time to help. I do really appreciate it.

BR,
Skinfaxe


Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on July 17, 2010, 07:00:18 pm
Yes in my experience you made a good choice and the 7 years warranty just goes to show the confidence Corsair have in the PSU. ;)
Title: Re: GA-890GPA-UD3H instability problems
Post by: Skinfaxe on July 19, 2010, 11:53:17 pm
I just had another BSOD a few minutes ago (just after booting up the PC). This was the first one since Saturday morning. The OCZ PSU was not the problem. So it has the be the MB. Well, well... Will probably replace the 890GPA board later today or tomorrow. Got an Asus M4A89GTD PRO/USB3 waiting for some action.

Almost got enough parts to build another PC now. Just need another working motherboard I guess...

About to BSOD, got to go!
 

Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on July 20, 2010, 07:43:20 am
You do seem to have swapped out most of the components so maybe it is down to the motherboard. Get it RMAd. :-\
Title: Re: GA-890GPA-UD3H instability problems
Post by: Skinfaxe on July 22, 2010, 03:23:18 pm
Just wanted to update this thread since I think I found the reason for my BSODs:

After just seeing how how memtest86 suddenly reported problems with the memory I knew was working well on a different PC I recalled reading something about stability problems when in unganged memory mode. Hence I verified the memory sticks one by one in different slots. The memory passed the test as expected. I installed both sticks again and changed the memory mode to ganged. Have not had a BSOD in 3 days now.

Talked with AMD support since I suspected a faulty secondary memory controller no the CPU. They said it was a possibility and provided me with an RMA. Now I am a bit reluctant to send back the CPU since my system seems to be working OK. Will however do that this evening after work.

The AMD guys still said it could be memory compatibility issues. Don't know if I understood him correctly but he said that unganged mode was more intended for single-sided memory while I was running dual-sided memory. Have not been able to find any concrete information that supports his claim though. If anyone reading this has some information to share regarding single-sided vs. double-sided, please do so.

So in short:
Problem: BSOD.
Workaround: Run memory in Ganged mode.
Possible Cause 1: Faulty secondary memory controller on CPU.
Possible Cause 2: Memory incompatibly issue.

BR,
Skinfaxe
Title: Re: GA-890GPA-UD3H instability problems
Post by: absic on July 22, 2010, 03:59:48 pm
Hi there,

I had a Phenom ii 965BE C2 140W CPU and, when I was using it, I could run 8 Gig of Double Sided Corsair Dominator RAM in unganged mode.

I've been doing a lot of digging with regard to the many issues with the AM3 CPU's and the way they work with RAM and, in fact have just finished reading this article: http://www.ilsistemista.net/index.php/hardware-analysis/3-the-phenom-phenomii-memory-controller-and-the-ganged-vs-unganged-question.html?start=1

Check out page 2 as it says there:
3. AMD officially suggest to enable unganged mode to benefit from increased parallelism
This seems to contradict what you are being told by AMD support and, if you haven't already come across this article it is worth a read.

Still, thanks for the update and I hope that your RMA goes smoothly and everything works OK when you get the CPU back. Please let us know how you get on.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Skinfaxe on August 07, 2010, 02:39:29 pm
Hi again!
One last update on this topic:
I had my old CPU RMA'd and got a new one back from AMD. That fixed it!
Now I am running 8GB RAM (4*2GB) in 1600 MHz unganged mode without any problems at all.

PSU: OCZ ModXStream Pro 700W
MB: GA890-GPA-UD3H [FD]
CPU: Phenom II X6 1055T [stock cooler]
Graphics: XFX Radeon HD 5830
RAM: 8GB Corsair Dominator CMD4GX3M2B1600C8 (4*2GB) [8-8-8-24-2T, 1.625V]
HD: WD Caviar Black 500GB (WD5001AALS)
Case: CoolerMaster HAF 922
OS: Windows 7 Professional 64-bit

So it was a faulty memory controller on the CPU.

Also,
AMD customer care - best support experience in a very long long time.

BR,
Fredrik
Title: Re: GA-890GPA-UD3H instability problems
Post by: absic on August 07, 2010, 02:43:29 pm
Hi and thanks for the update.

Interesting to note that it was a problem with the Memory controller on the CPU.
Title: Re: GA-890GPA-UD3H instability problems
Post by: Dark Mantis on August 07, 2010, 02:45:57 pm
Hi and thanks for the update.

Interesting to note that it was a problem with the Memory controller on the CPU.
I seem to remember that this isn't the first time that you have had that recently absic?
Title: Re: GA-890GPA-UD3H instability problems
Post by: koder on August 08, 2010, 04:50:43 am
Quote
On first boot of the day, or one longer than 2 hours since the last cold boot, I get complete instability with cascading program crashes culminating in either a BSOD or a Black screen. It will continue to reboot and crash if I let it.

When I saw this and that you had G.Skill memory, I was sure it would be the same problem I had. I was suffering from exactly the same symptoms. If you check the G.Skill forums, you'll see numerous reports about this. Apparently they made a bad batch of memory. I built a similar my system i January and just finally got my memory RMA'd. Problem solved! G.Skill got new memory back to me just five days after I sent the old ones off, so I'm still happy with them, and actually just built another AMD system with G.Skill and Gigabyte and it's rock solid.