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Questions about GIGABYTE products => Graphic cards => Topic started by: MKL on January 09, 2018, 11:34:13 pm

Title: AORUS 1080 TI Problem
Post by: MKL on January 09, 2018, 11:34:13 pm: I have only owned this Aorus 1080 TI for only 7 months and already RGB backlit it have a fault I am posted two images of my problem can anyone tell me what this this?

I joined this GIGABYTE forum because no one can give my a answer to my problem I hope I can solve it.

Thank you
Title: Re: AORUS 1080 TI Problem
Post by: shadowsports on January 16, 2018, 03:05:16 pm: Greetings,
You are assuredly outside the retailer return window, so your option now is unfortunately, a "live with it" or RMA and get a refurbished card situation more than likely.

I'm pretty sure you can get a replacement card if you open a support case, but you have to decide if you want to go through the hassle. Its a bummer because the RGB on the logo is very cool looking. I don't know what the return policy is on defective merchandise outside the US. You may have other option depending on your region I am not aware of.
Title: Re: AORUS 1080 TI Problem
Post by: MKL on January 22, 2018, 11:45:13 am: Quote from: shadowsports on January 16, 2018, 03:05:16 pm
Greetings,
You are assuredly outside the retailer return window, so your option now is unfortunately, a "live with it" or RMA and get a refurbished card situation more than likely.

I'm pretty sure you can get a replacement card if you open a support case, but you have to decide if you want to go through the hassle. Its a bummer because the RGB on the logo is very cool looking. I don't know what the return policy is on defective merchandise outside the US. You may have other option depending on your region I am not aware of.

Thanks for the reply, I am in the UK and I buy it from amazon UK now amazon email me and said we are waiting for to restock but if it is taken to long we can other you a full refund or a replacement I might take the full refund and buy it from and computer store,
Title: Re: AORUS 1080 TI Problem
Post by: shadowsports on January 24, 2018, 12:21:49 pm: You'll have to see if it was a bad lot of cards.. all with the adhesion issues, or just your card. Good luck.