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Questions about GIGABYTE products => Notebooks and netbooks => Topic started by: boogaloo on February 19, 2019, 03:50:00 pm

Title: Can't install bluetooth driver on P37x laptop
Post by: boogaloo on February 19, 2019, 03:50:00 pm

I can't install the bluetooth driver to my P37x (Windows 8.1), either via Smart Update or by downloading the driver from the Gigabyte website. I get this error message:

"Could not write value C:\Program Files (x86)\Intel\Bluetooth\ to key\SOFTWARE\Microsoft\Windows Defender\Exclusions\Paths

 Verify that you have sufficient access to that key, or contact your support personnel"

I've tried disabling Windows Defender, but it still won't work.

I had the same problem a few years ago, and an engineer solved it for me, but I'm now out of the warranty period so I don't qualify for that service. I'd really appreciate it if someone could give me some advice!