Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: wgizmo on April 25, 2020, 12:54:50 pm

Title: X570 GAMING X (rev. 1.0) Ram issue Corsair CMK32GX4M2B3200C16
Post by: wgizmo on April 25, 2020, 12:54:50 pm
Hi,

I do have CMK32GX4M2B3200C16 and cant set it up for 3200. They are running at 2133 no matter what settings I made in BIOS.

Any help would be grate.
Title: Re: X570 GAMING X (rev. 1.0) Ram issue Corsair CMK32GX4M2B3200C16
Post by: shadowsports on April 25, 2020, 05:00:15 pm
Hi,

I do have CMK32GX4M2B3200C16 and cant set it up for 3200. They are running at 2133 no matter what settings I made in BIOS.

Any help would be grate.

Greetings,
Is this RAM listed on the QVL for your board?

https://www.gigabyte.com/us/Motherboard/X570-GAMING-X-rev-10/support#support-doc

Also, if you could supply your systems specs...  CPU model, BIOS revision, etc. 
Title: Re: X570 GAMING X (rev. 1.0) Ram issue Corsair CMK32GX4M2B3200C16
Post by: wgizmo on April 26, 2020, 12:00:59 am
Found solution to my problem. Putted my ram to A2 and B2 slots and in BIOS I did chose Profile 1 and rebooted. All works fine. In A1 and B1 sockets ram didn't work on 3200.
Title: Re: X570 GAMING X (rev. 1.0) Ram issue Corsair CMK32GX4M2B3200C16
Post by: shadowsports on April 26, 2020, 05:15:09 am
Found solution to my problem. Putted my ram to A2 and B2 slots and in BIOS I did chose Profile 1 and rebooted. All works fine. In A1 and B1 sockets ram didn't work on 3200.

Yes.  Page 10 of your manual states install in A2 _ B2 for 2 DIMM configs:

Due to CPU limitations, read the following guidelines before installing the memory in Dual Channel mode.
1.
Dual Channel mode cannot be enabled if only one memory module is installed.
2.
When enabling Dual Channel mode with two or four memory modules, it is recommended that memory of the same capacity, brand, speed, and chips be used. For optimum performance, when enabling Dual Channel mode with two memory modules, we recommend that you install them in the DDR4_A2 and DDR4_B2 sockets.
Title: Re: X570 GAMING X (rev. 1.0) Ram issue Corsair CMK32GX4M2B3200C16
Post by: wgizmo on May 19, 2020, 11:38:23 pm
OK after some time of using it I notice when the yare on XMP profile they crash my pc in situations when i play some games like wow, gears tactic. When i leave them on default in bios none of the games crash my pc. Its hard to get any of the ram from the list as most of this ram is discontinued. Any help and advice would be good.

My specs are:

Manufacturer      AuthenticAMD
   Name      AMD Ryzen 9 3900X
   Codename      Matisse
   Specification   AMD Ryzen 9 3900X 12-Core Processor

Mobo: Gigabyte Gaming X X570

BIOS F12e
-------------------------------------------------------------------------

UEFI            Yes
BIOS Vendor         American Megatrends Inc.
BIOS MSG         63-0100-000001-00101111-022718-Chipset
BIOS Date         02/27/18
Mainboard Vendor      000001
AMD AGESA         Combo-AM4 1.0.0.4

Chipset
-------------------------------------------------------------------------

Northbridge         AMD Ryzen SOC rev. 00
Southbridge         AMD X570 rev. 51
Graphic Interface      PCI-Express
PCI-E Link Width      x16
PCI-E Max Link Width      x16
Memory Type         DDR4
Memory Size         32 GBytes
Channels         Dual
Memory Frequency      1064.5 MHz (3:32)
CAS# latency (CL)      15.0
RAS# to CAS# delay (tRCD)   15
RAS# Precharge (tRP)      15
Cycle Time (tRAS)      36
Bank Cycle Time (tRC)      51
Command Rate (CR)      2T
Uncore Frequency      1064.5 MHz


Title: Re: X570 GAMING X (rev. 1.0) Ram issue Corsair CMK32GX4M2B3200C16
Post by: wgizmo on May 20, 2020, 06:13:47 pm
Hi,

I do have CMK32GX4M2B3200C16 and cant set it up for 3200. They are running at 2133 no matter what settings I made in BIOS.

Any help would be grate.

Greetings,
Is this RAM listed on the QVL for your board?

https://www.gigabyte.com/us/Motherboard/X570-GAMING-X-rev-10/support#support-doc

Also, if you could supply your systems specs...  CPU model, BIOS revision, etc.

Yes they are on the list, doing testing with some settings from other forum:

"The following settings solved his issue:
- Enable XMP
- Set DRAM voltage manually to 1.35V
- Set RAM multiplier to 32x
- Set the first five subtimings manually to 16-18-18-18-36 (the same as XMP would) important!
- Set the sixth timing (tRC) to 56 instead of 54 as XMP would important!"
Title: Re: X570 GAMING X (rev. 1.0) Ram issue Corsair CMK32GX4M2B3200C16
Post by: wgizmo on May 24, 2020, 03:49:19 pm
No success with the ram in any configurations.
Title: Re: X570 GAMING X (rev. 1.0) Ram issue Corsair CMK32GX4M2B3200C16
Post by: shadowsports on May 25, 2020, 02:51:25 pm
Greetings,
I would suggest disabling XMP and setting your voltage, timings multiplier manually.  1.35v, 16-18-18-36, etc.

The CPU is supported from BIOS F3.  Did the memory work with an earlier version?  F12e is Beta.  I usually recommend avoiding these. 
Title: Re: X570 GAMING X (rev. 1.0) Ram issue Corsair CMK32GX4M2B3200C16
Post by: magician2905 on June 16, 2020, 07:31:35 pm
What you really need to check is the revision number.

Corsair use the same "part number" across a whole range of sticks and the only way to know exactly which you have is to check what revision number they are.

The revision number helps identify which brand of memory chips they are using as corsair use various brands presumably according to the spec and cost etc.

Some of the revision numbers on that particular model are flat out are incompatible with Ryzen and no matter what you do you will not be able to obtain 3200mhz using the XMP profile. Weirdly it seems to be a production run in the middle - the early ones are fine and the later versions work no problem.

They will run fine at stock JDEC settings, which is something like 2666mhz i think.

I got rid of mine so can't recall exactly which revision I had - i want to say 5.39......?

I had a tonne of problems with that exact same "model" - on the face of it they are great C16 3200mhz. Initially they only ran at 2966, after a couple bios updates they ran perfect at 3000mhz then following later bios and agesa revisions they got borked again to 2966mhz.

You could try using these two utlities;
Thaiphoon Burner
DRAM Calculator for Ryzen v1.7.3

Its due to this exact issue I now don't buy Corsair RAM anymore.