Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: simmyjiff on August 20, 2021, 07:52:47 pm
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Hello to the Forum, I have a problem, of course!
Earlier this week, I upgraded my Ryzen 5 from a 2600 to a 5000 series (5600x) , see spec below. All went ok except that it won't boot up when started, all fans run including the GPU and the red LED CPU error light is flashing.
Could this be the battery, or are there any other reasons this is happening?
Thanks for your help
PC Spec.
Gigabyte Aorus X470 Ultra Gaming.
Gigabyte RTX 2060 OC
Corsair Vengeance 16GB (2 x 8GB) DDR4
EVGA 650bq 80+ Bronze
Crucial Pi !TB SSD (2000)mb/s)
PS Does anyone know why the X470 is unavailable?
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Probably a stupid question but, you did update the BIOS to latest version before installing the CPU?
You need BIOS version F60 pr above for the 5600X processor.
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Hi Not quite a stupid question, in fact, no I didn't had it all ready and was going to update when it booted up? I couldn't find details, there isn't a Flash button on my board, could you point me somewhere?
Thanks
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If you have your original 2600 CPU then the best thing to do is put that back into the board, then update the BIOS using QFlash.
Once you have updated the BIOS then shutdown and refit the new 5600X CPU and everything should then work OK.
I would probably update to the latest BIOS version F61 ( https://www.gigabyte.com/Motherboard/X470-AORUS-ULTRA-GAMING-rev-10/support#support-dl-bios )
Instructions for updating the BIOS using QFlash can be found in the motherboard manual: https://www.gigabyte.com/Motherboard/X470-AORUS-ULTRA-GAMING-rev-10/support#support-manual that you can download via this link.
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Many thanks A
Let you know how I get on!
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Hi, sorry for delah, ran out of Thermal paste?
Anyway, managed to boot up with the 2600, downloaded latest Bios version F61. Booted PC as per manual, but received the following error message from the Q Flash Manager...
INVALID BIOS IMAGE
As this Bios referred to 5000 series G, I tried the earlier one? but got the same message
Jim
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Hi, Attachment shows content of USB drive, the Format is FAT 32
Thanks
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I guess there must be an earlier one to flash?
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Oops, sorry, my mistake. You are correct, to get to the BIOS version that you need for the new CPU you will have to update the BIOS several times.
You will need to update first to BIOS version F31
Then you have to install the EC FW Update tool. Download this from the utility section for your motherboard here: https://www.gigabyte.com/Motherboard/X470-AORUS-ULTRA-GAMING-rev-10/support#support-dl-utility
You need to install this update through the OS not in BIOS
After installing the EC FW Update tool you can flash BIOS to F40
Then you can update to the F61.
It's a bit of a pain and I had forgotten that I had to undertake this process myself on a previous occasion when I first replied. I should have checked through the BIOS list properly, as it does explain it. Hopefully now, you can get the new processor up and running.
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Blimey! no problem Absic, probably do it tonight, come back to you tomorrow….
Thanks for your time :)
Jim
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Just a quickie……at what stage do I fit the new CPU
Thanks
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Wait until after you have updated to the latest BIOS version (F61).
I would boot the system, with BIOS F61, using the old CPU at least once, just to make sure everything is OK before shutting down and installing the new CPU. It's a bit of a faff, I know, but worth taking the extra time to make sure it is all ok. Also, the 5600X won't work properly until you have updated to F60 or F61.
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:( Unfortunately I’m getting the ‘ Invalid Bios Image’ when loading the F40 update? Completed the F31 ok, and the EC FW Update, tried downloading it twice?
Jim
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err.. not sure why you're getting that issue Jim. Try downloading and installing the F41 BIOS instead of the F40.
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Firstly, a very big thanks for your time on this and I’m sorry it doesn’t seem to be working out……..
I’m not able to do much this morning, but thought I’d let you know that F41 didn’t work either, in fact, when I pressed the DEL key at POST the PC froze,!? (With the USB fitted) I shut down removed the USB and booted up again, and attempted getting back to the BIOS page but it froze again. Is it possible to roll back the EC FW update to reinstall?
Thanks again, get back to you this after
Jim
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Sorry that this is causing so much grief Jim. I have to admit that it is not going as well as I would have expected.
Just want to confirm a few things before we do anything else so, if you can post back with the answers to a couple of questions, that would be great.
1. What BIOS version do you currently have installed?
2. Did you run the EC FW update version B19.0606.1?
3. Do you know if AMD Chipset drivers are latest version?
BEFORE you restart your PC again, I would recommend that you clear CMOS to get everything back to default parameters. That should clear the freezing issue that you are now facing.
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Hi Rob, Yeah, I think that would be really useful, thank you for the offer, I live in Hampshire
Jim
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UPDATE:
I contacted Jim, outside of the Forum, so that we could work through the problems that he was facing with getting the BIOS updated to the latest version so that he could run his Ryzen 5600X. These are the steps we undertook, to sort out the problem.
Attempted to clear CMOS but ran into issues with it not clearing properly. So removed motherboard battery overnight.
Stripped PC down to basic components, CPU, GPU, 1 stick of RAM, 1 monitor, USB keyboard and mouse.
Fitted new CMOS battery
Started PC, CMOS had cleared (having been left overnight) and was then able to enter BIOS.
Shutdown PC refitted NVMe drive, restarted PC and booted into windows.
Updated chipset drivers rebooted PC. Once back into Windows restarted and went back into BIOS
Updated BIOS to F40 using QFlash.
Rebooted to Windows, all OK.
Restarted PC, back into BIOS, updated to F61 using QFlash. Rebooted to Windows, all OK
Shutdown PC, disconnected from mains power, replaced 2600 CPU with 5600X. Restarted PC all OK.
Shutdown, disconnected from power supply, refitted all components.
Restarted PC, all now functioning as expected.
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absic,
Followed the thread from start to finish. Very kind and excellent help.
Thumbs Up!
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shadowsport
Thanks, had a real issue with getting CMOS cleared, hence having to leave the motherboard battery out overnight. Not sure if the problem was created by running the EC FW update or not updating the chipset drivers prior to running the FW update.
Once we had cleared CMOS and updated the chipset drivers, updating the BIOS went as expected.
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Absic,
Thanks for all your help!
Jim :D :D