Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: HairyScot on March 18, 2022, 11:14:23 am

Title: Gigabyte B560 HD3 -- Realtek Audio
Post by: HairyScot on March 18, 2022, 11:14:23 am
My desktop has a Gigabyte B560 HD3.
Quite happy with it apart from the fact that I cannot get any of the Gigabyte Realtek Audio drivers to install.
With the default W10 drivers I do have usable audio, but I don't have the Realtek Audio Manager.
If I install from the Gigabyte download I get a reboot loop: Phase 1 runs, request restart, but on restart Phase 1 runs again.
If I try to install the Audio Manager from Realtek I get "no driver supported in this driver package".
Any help or info would be greatly appreciated.
Title: Re: Gigabyte B560 HD3 -- Realtek Audio
Post by: shadowsports on March 18, 2022, 02:09:14 pm
Greetings,
Not sure what build of W10 you are running or what "Default" driver you have tried.  There are 2 downloads:

(https://i.imgur.com/GoHfmkj.png)

A few people have mentioned the behavior you are referencing.  To resolve, I believe they opened Device Manager and manually removed the RealTek devices, including selecting Delete the drivers for this device (checkbox).  Do not reboot.  Then run the installer, now restart.     
Title: Re: Gigabyte B560 HD3 -- Realtek Audio
Post by: erpsir1 on May 20, 2022, 12:54:19 am
but always remember to disconnect from the internet while removing or installing the realtek audio drivers.
never leave open an active internet connection as win10 may silently download & install its own version of the drivers without user consent and messing things up

only after removing the old drivers and installing the new ones, re-establish the internet connection
Title: Re: Gigabyte B560 HD3 -- Realtek Audio
Post by: erpsir1 on March 29, 2023, 05:21:33 pm
Greetings,
Not sure what build of W10 you are running or what "Default" driver you have tried.  There are 2 downloads:


there are now 3 downloads for OP's B560 HD3 motherboard, including the 6.0.9373.1 version released on 7/25/2022 as I checked the gigabyte web site a while ago