Official GIGABYTE Forum
Questions about GIGABYTE products => Graphic cards => Topic started by: Macpain on September 04, 2010, 03:53:09 am
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hello,
I recently purchase a new build the only problem is that the nvidia drivers for the gpu make my Windows hang on the welcome screen.
I'm almost sure it's due to the drivers if it's a software problem but with my old 8800GTX it works great...
So here's my build :
Mobo : GA-X58A-UD3R
Proc : Intel i7 930
RAM : OCZ tripple channel 3*2 go 8-8-8@1.25v
psu : Noname ( HKC ) 630 watts, I'm gonna purchase a better one since there is only one 12v PCI-E connector.
Hard drives : 2* WDC 1TB caviar.
Thanks.
PS : Sorry for my low english skill I'm French.
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Hello and welcome to the forum. There is nothing wrong with your English skills I might add. ;)
An upgrade to your PSU might be all that is needed becuase soem of these cheaper PSUs can cause all sorts opf problems. Can you post the exact model number of the memory please?
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I've just purchase a corsair 850Wtx psu online.
My memory is a tripple channel pack : OCZ3G1600LV6Gk, they're on the compatibility page but with 6PCS I only have 3.
Actually it works great with my old gpu Windows shows 6Go I still don't have any crash on my system and I've passed the Windows memtest with success.
Also, since the GTX460 needs 2 PCI-E 12V supply when I connect it I'm using the doubling cable tension seems to be ok ( 11.8v~)
Thanks you.
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Hopefully your new PSU will end your problem but if not post back and we will see if we can sort it out. ;)
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Hello everyone :)
I have exactly the same problem, so that's the reason I registered here. My computer configuration is as follows:
CPU: Intel® Core™ i5-760
MBO: Gigabyte GA-P55A-UD3
RAM: 2 x Kingston 2GB HyperX DDR3 1600MHz
HDD: Seagate Barracuda ST31000528AS 1TB
VGA: Gigabyte GTX-460 768 MB
PSU: Gigabyte Superb Power 720 Watts
Display: Samsung P2050
OS: Windows 7 Ultimate
For the first three days everything worked without any problems and then suddenly the system froze while playing Crysis. After restart, the system froze again at the Windows 7 "welcome" screen. I tried everything, but the issue remained. I tested each component separately, until I found out that the graphics card is the problem, or to be more precise its drivers ???
When I erase all graphics drivers using Windows Safe Mode, the system boots up normally. If I try to install any drivers (I tried 5 different versions), the issue reappears. I tried with the drivers I got bundled with the card, but no luck. After researching a bit, I found out that there are many users with the same issue (other card producers as well), but that there is no quality solution to this problem :-\
Just to clear things up, it's not a PSU/memory/processor issue, but graphics card/drivers problem. Many users have returned their cards because of this. :-[
Any ideas? :-\
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Yes, return your card ;) No without being flippant it is a problem as you quite rightly say that has been going on for some time now. This is one reason I always steer people towards the Radeons. I really don't know the answer I am afraid, I suppose it is to wait for the next driver and hope it is better written. :-\
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Helo
I have exactly the same problem, I tried to play the BIOS, but the problem still persists. :-\
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Some new drivers came out only a couple of days ago. They are Beta ones at the moment but try using them. From memory they are 260.xx
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260.63 reinstalling drivers, no change. :-\ Gigabyte has some problem with these cards.
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Yes I would have to agre with you there. There does seem to be an enormous amount of problems with this card. Whether it is the 460 chip or the drivers or the card build itself I am not sure but there is a problem.
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Hello I was so happy that my build works that I totally forget to repost,
I've changed my PSU to a Antec True Power 650W ( no more corsair 850, sellers told me that the antec was ok ).
It works perfectly with the 258.96 drivers, the Voltage ~ ( sorry I don't know how to say it >< ) is ok 12.1v constant.
If you want more information tell me!
I still don't understand why my 630Watts couldn't run the computer but it seems that the amperage/voltage was too low.
So purchase a native P8 + 24pin PSU with SLI support even if you only have one GPU.
Thanks a lot.
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Hi,I am also a Gigabyte user from Far east.It is hard to find a graphic card forum locally,but luckily I find here and come across half earth.I have the same problem,and just want to confirm whether the description in Win7 is "livekernelevent","BCcode 117",if so,I am on the same boat.I am hesitating right now,what to do next?return the card or wait for the updating driver.I am so frustrated that I couldn't even browse web page in Win7 normally,cause the graphic card driver makes my PC halted too often and randomly.
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Hello I was so happy that my build works that I totally forget to repost,
I've changed my PSU to a Antec True Power 650W ( no more corsair 850, sellers told me that the antec was ok ).
It works perfectly with the 258.96 drivers, the Voltage ~ ( sorry I don't know how to say it >< ) is ok 12.1v constant.
If you want more information tell me!
I still don't understand why my 630Watts couldn't run the computer but it seems that the amperage/voltage was too low.
So purchase a native P8 + 24pin PSU with SLI support even if you only have one GPU.
Thanks a lot.
Good news. I am happy that it has all worked out for you and the PSU problem was probably down to startup voltages and maybe split 12v lines.
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Hi,I am also a Gigabyte user from Far east.It is hard to find a graphic card forum locally,but luckily I find here and come across half earth.I have the same problem,and just want to confirm whether the description in Win7 is "livekernelevent","BCcode 117",if so,I am on the same boat.I am hesitating right now,what to do next?return the card or wait for the updating driver.I am so frustrated that I couldn't even browse web page in Win7 normally,cause the graphic card driver makes my PC halted too often and randomly.
Hi wonda and welcome to the forum. I had noticed that you were from China.
We will do what we can to get your problem sorted out. Please can you list your hardware you are running?
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I have a Enermax 500W and it was about 2 weeks. Then it slashed. Could it be that the Enermax?
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Yes it could be the problem. Was it new or from a previous build? Although the PSU should be just about big enough it wont have anything to spare and as it gets older it will lose more of its output. Can you list your hardware please?
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Thanks for the caring.
Here is mine:
CPU: Intel® Core™ i3-530(no OC at all)
MBO: MSI H55 GD 65
RAM: 2 x ADATA 2GB gamingseries DDR3 1600MHz
HDD: Seagate Barracuda ST31500341AS 7200转32M SATAII
VGA: Gigabyte GTX-460 OC1Gi(with nvidia 258.96)
PSU: Antec earthwatts 500w
Display: Viewsonic VX2255
Sound card:Creative Xfi titanium
OS: Windows 7 home advanced
I am using i3 internal card now,only replacing GTX460 to see what could happen.Right now it runs quite good.But with GTX460,the system is halted down random,and if I reboot my PC directly I will be stuck by welcome screen just as everybody.I need to cold reboot my computer and Win7 would give me a message,that nvidia graphics card driver causing this problem,the description I listed above.
Thanks again for the caring.
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My PC
GA-EP45-DS5
E 8400
6x HDD
2x DVD
4x RAM 1GB Kingston 1066
X-Fi XtremeGamer Fatal1ty Pro Series
GV-N460OC-1GI
Enermax 500W 80+
I measured the voltage on the 12v line, safe mode 12.23v,
after installing drivers and rebooting 12.23 but at startup win 7 dropped to 12.16 and the PC is stuck.
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Right well I think that both of you are asking a lot from your PSUs especially wonda as your graphics card is quite power hungry at the best of times. I will advise on wonda's machine first.
Wonda
Apart from the PSU which I think should be upgraded to a single 12v line of at least 650w, I am unsure as to wheter the problem is purely down to power or a specific problem with the card or drivers. There are new drivers available. They are still Beta versions but I would try them to see if they help. the number is 260.23 I think. They only came out a few days ago.
Sajo24.
Again I think you could use a more powerful PSU really. Your GPU is the same as wonda and a well known power guzzler and with six hard drives and two dvd drives I think you are asking a lot of you 500w PSU.I think it is only the fact that they are both decent makes that has allowed you to run at all.
Neither of you say which cooler on your CPU you are using but if they are third part coolers they can draw some power too along with case fans etc. The other thing to watch are your temperatures both CPU and GPU.
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Thx for the reminding.I am under PSU test,will reply as soon as I get result.
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I have the same Problem.
Freeze right after Windows login.
My configuration is:
Mainboard: ASUS Z8PE-D12
CPUs: 2x XEON E5620 each with Fan
RAM: 3x 4G Kingston DDR3 1333 / EEC
PSU: Cooler Master 850W Silent Pro
HDD: OCZ Vertex2 SSD 120GB
Case: Aero Cool with 4 Fans
Is there a way to check if I need a stronger PSU, without buying one?
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A lot depends on what graphics card/s you are running. If they are high end then I would say you will. Are you using just the one or more in SLI? Can you just borrow one from a friend to try? If not try taking it down to a service centre and ask them to try one, I am sure they will be willing if they think ther could be a sale in it for them. ;)
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Just for the record, I have the same problem and after a lot of testing it turned out to be the card.
Only that mine is a GV-N470D5-13I-B
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Just disconected the 4 case-fans.
Baboom, no freeze.
Now I'll buy a 1200W PSU tomorrow and hope that will be enough.
Strange how much power the GTX 460 needs.
Anyway, thanx a lot for this thread. The German Gygabyte Support, couldn't help with this problem.
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Glad to be of assistance. It is always nice to help out a fellow computer user in trouble. Come back and contribute to the forum, we would be pleased to see you. ;)
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I've swapped GTX 460 and everything is O.K. 500W PSU is O.K. GK series about flawed. Perhaps the memory of GTX 460. Now I'm happy. It works like a clock.. :)
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I am afraid I don't understand what you mean by GK? ???
However I am glad that you seem to have sorted your system out but i would have liked to know what was wrong.
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GK- graphic kart (cart)-GTX 460
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Oh Graphics Card, I see. To be honest your PSU probably just wasn't big enough for the card and the rest of your system.
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Hi,I am back to report what is going on.After I received the suggestion,I wrote an email to Antec asking for technical help.He gave me the same suggestion that PSU is not power enough.Cause my PSU have two 12v rails,and the CPU and GPU share one rail,might causing this problem.I also found that maybe the tower fan has some impact(I installed 8 fans and two directly to the Graphic card)I also tested the new 260 drivers,it got the problem worth,I would not install until the WHQL version publishes.My friend use almost the same components as mine,but his system works well when his PSU has only one rail with 40A,600w(His cpu is even I5 750).
So I made two changes:
1.I install a separate PSU supplying power to the graphic card(Actually I test the power supply,when I run furmark and read 150W maximum.)
2.Shut two fans.
Now is better for use,but still sometimes it happens when I boot a game or a HD video,but very few times.However I never get blocked on welcome screen.That is what I feel much happier.
So I would not recommend multi rail PSU for using this system.600w is recommended.
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No I would have to agree. I think that nowadays with the systems that people generally run you need to look at a 650W single rail PSU as a starting block. Anyway I am glad that your system seems more stable now and hopefully with the next driver realease it will be even better. ;)
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I had same problem with my ATI5870 a few days ago.
When try to resolve problem with ATI VIVO. I uninstall driver and restart comp, clean with driver cleaner, restart again and only windows welcome screen.
I had to start windows in safe mode and restore point. It has resolved the problem. I was mad when saw only welcome screen.
ATI 5870 EyefinityX6 (Gigabyte), GA-790XTUSB3(Gigabyte), AMD Phenom II x4 965 BE, Kingston HyperX DDR3 2X2 GB, Windows 7 32 bit.
Gigabyte is still my favorite.
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Yes there have been a lot of problems recently with drivers especially for the nVidia cards. Hopefully they are getting sorted out now.
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Does Gigabyte have any ideas what can be wrong ? Latest Nvidia drivers didn't solve the problem unfortunately :(
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I had same problem with my ATI5870 a few days ago.
When try to resolve problem with ATI VIVO. I uninstall driver and restart comp, clean with driver cleaner, restart again and only windows welcome screen.
I had to start windows in safe mode and restore point. It has resolved the problem. I was mad when saw only welcome screen.
ATI 5870 EyefinityX6 (Gigabyte), GA-790XTUSB3(Gigabyte), AMD Phenom II x4 965 BE, Kingston HyperX DDR3 2X2 GB, Windows 7 32 bit.
Gigabyte is still my favorite.
The latest 10.9 driver set is causing a problem at the moment for the ATI cards.
Does Gigabyte have any ideas what can be wrong ? Latest Nvidia drivers didn't solve the problem unfortunately :(
I am afraid the newest available drivers from nVidia are fairing no better.
The problem is that even though Gigabyte customises the drivers they releasaed they are still basically the same as the plain vanilla ones from the original chip manufacturers with extras.
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Hi, this is my first post and I didn´t see the need to open a new topic....
I have the same problem with the logon screen in Windows 7 Pro...
First my specs.
Q9550 (No OC)
Asus P5Q (It worked on two other sites)
2HDD (Samsung F3 1TB y WD Green 1TB) both of them ERROR free
2x2GB GSkill PI DDR2-900 @800MHZ (error free more than 10 loops on memtest)
ANTEC NeoPower 650W
Pioneer DVD/RW Drive
XFi Fatality PCI
2 Case fans (80mm)
Xigmatek Dark Knight CPU Cooler (connects to MB)
And now a list of what I have tried:
1.- Uninstall video driver and reinstall (problem) and uninstall Sound driver (using computer with and with out sound driver, same problem)
2.- Change Video driver (have used 258.96 WHQL, 260.99 WHQL, 262.99 WHQL, 263.09 WHQL, and 266.35 BETA) downloaded several times each one from different sites, to avoid corrupted drivers
3.- Update Motherboard BIOS (using last one available from ASUS site)
4.- Eror checked the HDD with several tools and made a Low Level Format, Used either AHCI or IDE
5.- Several formats on system drive and have used 3 differents Win 7 discs (Win 7 Pro 32bits, Home Premium 64Bits, Ultimate 64Bits)
6.-Al the Windows Updates availabe installed
7.- Starting the machine in Safe Mode with Win7 generic driver (NO PROBLEM) , using Nvidia VGA driver in safe mode will freeze (problem)
8.- Update the the BIOS of the VGA to F3 (was F2)
9.- Activate ACPI 2.0 option in motherboard BIOS
The only thing that works is to NOT install any video driver and use only the generic one that comes with windows, this way will pass de logon screen and works perfect (except the parts that need some sort of video like aero, games, etc.)
Really don´t know what else to try except RMA....
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Hi,
I also have the same problem as the previous poster and tried everything he has done to correct it. Additionally, I changed memory, and power supply with no success. The only difference is my system specs:
Motherboard: Asus Sabertooth X58 - Bios v603
CPU: Intel i7 970 (stock speed)
Memory: 2 x 2Gb Corsair Dominator (CMP4GX3M2A1600C8)
Video: Gigabyte GTX 460 (GV-N460OC-1GI) - Bios F3
OS: Win 7 64 bit
Hard Drive: Seagate ST31000528AS
This card has worked fine for the last 6 months in my previous build consisting of a gigabyte p35-ds3r, q6700, and 4gb OCZ reaper memory. There is a long thread describing this phenomenon over at the nvidia forums. Direct link: http://forums.nvidia.com/index.php?showtopic=187401&st=0
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There have been a lot of problems mainly with the drivers for this nVidia 460 GPU. It would seem as if the problem is not a Gigabyte one as even the nVidia drivers don't seem to be stable.
I would suggest taking out a ticket with GGTS and see what they have to say.
Just enter your email address and click on the language of choice.
GGTS http://ggts.gigabyte.com.tw/Default.aspx
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Thx.
I have the ticket in GGTS already, and I think the only solution is RMA, lets see what happens next.
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The official NVIDIA 266.58 WHQL was released today and it is currently allowing my computer to boot into win 7 64 bit fine. Time to run some tests to see how it holds up! Good luck everyone!
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The official NVIDIA 266.58 WHQL was released today and it is currently allowing my computer to boot into win 7 64 bit fine. Time to run some tests to see how it holds up! Good luck everyone!
OK please inform us of anything new....
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Well let's hope that is an end to it as these drivers have been a PITA for ages.
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Sorry to get your hopes up but the saga continues. Fresh install of win 7 64/vista 32 before installing the new driver. I can now boot into the desktop without freezing but it's only a matter of time until I get the "Display driver nvlddmkm stopped responding" error. It recovers but continues to stop until the computer reboots. I have attached the debug log.
Motherboard: Asus Sabertooth X58 - Bios v603
CPU: Intel i7 970 (stock speed)
Memory: 2 x 2Gb Corsair Dominator (CMP4GX3M2A1600C8)
Video: Gigabyte GTX 460 (GV-N460OC-1GI) - Bios F3
OS: Win 7 64 bit/vista 32 bit (fresh install)
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Sorry to get your hopes up but the saga continues. Fresh install of win 7 64/vista 32 before installing the new driver. I can now boot into the desktop without freezing but it's only a matter of time until I get the "Display driver nvlddmkm stopped responding" error. It recovers but continues to stop until the computer reboots. I have attached the debug log.
Motherboard: Asus Sabertooth X58 - Bios v603
CPU: Intel i7 970 (stock speed)
Memory: 2 x 2Gb Corsair Dominator (CMP4GX3M2A1600C8)
Video: Gigabyte GTX 460 (GV-N460OC-1GI) - Bios F3
OS: Win 7 64 bit/vista 32 bit (fresh install)
Oh dear...I just bought this card
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Sorry to get your hopes up but the saga continues. Fresh install of win 7 64/vista 32 before installing the new driver. I can now boot into the desktop without freezing but it's only a matter of time until I get the "Display driver nvlddmkm stopped responding" error. It recovers but continues to stop until the computer reboots. I have attached the debug log.
Motherboard: Asus Sabertooth X58 - Bios v603
CPU: Intel i7 970 (stock speed)
Memory: 2 x 2Gb Corsair Dominator (CMP4GX3M2A1600C8)
Video: Gigabyte GTX 460 (GV-N460OC-1GI) - Bios F3
OS: Win 7 64 bit/vista 32 bit (fresh install)
As a matter of interest what setting do you have for the HPET in the BIOS?
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Sorry to get your hopes up but the saga continues. Fresh install of win 7 64/vista 32 before installing the new driver. I can now boot into the desktop without freezing but it's only a matter of time until I get the "Display driver nvlddmkm stopped responding" error. It recovers but continues to stop until the computer reboots. I have attached the debug log.
Motherboard: Asus Sabertooth X58 - Bios v603
CPU: Intel i7 970 (stock speed)
Memory: 2 x 2Gb Corsair Dominator (CMP4GX3M2A1600C8)
Video: Gigabyte GTX 460 (GV-N460OC-1GI) - Bios F3
OS: Win 7 64 bit/vista 32 bit (fresh install)
Same story here... but mine doesn´t show the "Display driver nvlddmkm stopped responding" error, it just reboots. And right now i think I´m going to have a liitle inconvenient with RMA, in GGTS they tell me that the retailer must do it but the retailer says their responsability for that (or their return policy) is for just 45 days, after that the manufacturer has to take the RMA....
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I really don't know how things work in Columbia but in most countries the retailer will give a years warranty and then any other reverts to the manufacturer. As I say it may be different where you are. :-\
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I really don't know how things work in Columbia but in most countries the retailer will give a years warranty and then any other reverts to the manufacturer. As I say it may be different where you are. :-\
The card was bought on AMAZON USA the RMA policy is for only 30 days
(http://img18.imageshack.us/img18/3597/capturawbk.th.png) (http://img18.imageshack.us/i/capturawbk.png/)
Uploaded with ImageShack.us (http://imageshack.us)
.... and I will be in USA in 2 weeks so I´m gonna send the card to RMA myself in USA...
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I have not been able to locate any HPET options within the Sabertooth bios.
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Hi,
Completed another test using a DX58SO and the same lockup occurred. I am debating on whether to RMA or to sell it and pick up a 6870.
Asus Sabertooth
Core i7 970
4 Gb Corsair Dominator
Coolermaster V8
Gigabyte GTX 460 (lockup win 7 64/vista 32)
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Gigabyte p35-DS3R
Q6700 @ 3.4
4 Gb OCZ Reaper
Tuniq Tower
Gigabyte GTX 460 (working win 7 64/vista 32)
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Intel DX58SO
Core i7 920
6 Gb OCZ
Stock HSF
Ati x700
Gigabyte GTX 460 (lockup win 7 64)
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Personally I prefer the AMD/ATI graphics cards at the moment. They may not be quite as fast as some of the nVidia cards but they are more reliable and certainly quieter and less hot. I have just put in a 6970 and it is performing beautifully and being water cooled it is silent too!
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Yeah heat has always been an issue with nvidia over the last couple of generations but the gtx 460 produced little to no heat with gigabytes HSF. What is rather sad is the fact that Nvidia has no official response to the lockup issue, which dates back to August for some poor folks. Nvidia dropped the ball with the 8800 gt overheating, teamed up with HP on some overheating laptops and now this. Furthermore, the lockup issue is not isolated to just the gtx 460, 470, or 480, since some people with 500 series cards are having problems.
I still enjoy Nvidia cards but their customer support in regards to this issue has been an abysmal failure.
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Could not get it to work so I ended up selling it and switched to AMD. Great work Nvidia!
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Personally that is one reason I prefer the AMD cards. They have been quieter and cooler for some time now and there is very little to choose between them as far as power goes.
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OK problem solved.. bought an AMD 6870 and sent the 460 to RMA, when it arrives will be selling it.... thx for everything.
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You're very welcome. I hope that you enjoy your Radeon card. ;D
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Hey Chaps, :)
I am one who is also trying to make a GV-N460OC-IG1 work with Windows 7. 4 days spent with no result. Though i will try this tonight http://www.evga.com/forums/tm.aspx?m=586183&mpage=1, may I know if the GPU will work with Windows XP?
Thanks.
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Hi and welcome to the Gigabyte Forum.
As long as you are using the appropriate driver it should work with XP or any other OS. ;)
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may I know if the GPU will work with Windows XP?
I had the same issue across a number of operating systems. Only way to fix it was to use a different motherboard or video card. I would still suggest you try to use xp or any other Os because what failed for one may work for you!