Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: sofa on September 06, 2010, 09:37:46 pm
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i have a GA-MA790X-UD3P with an athlon 64 x2 my problem is i can't get any GFX card to function properly.
I've tried a 9800GT with win xp and win 7 both times the system will not boot up with the drivers installed .. windows stalls at loading screen but boots fine in safe mode.. tried both X16 and X8 the X8 pcie slot starts with a blank screen after the windows loading screen.
A Radeaon 5750 installs fine on win 7 but is unstable constantly crashing with driver errors in X16 slot .. in X8 slot boots to a blank screen after windows loading screen.
both cards have been tested and work 100% in other systems and both have been tested buy the supplier and passed.
I've tested my corsair XMS ddr2 800mhz memory and it passed and i have a brand new corsair 650W PSU.
Motherboard has been updated with new bios with no results and the cpu is new.
I've tried various drivers for the GFX cards and nothing works except for the default win 7 drivers for the 9800 but you can't play games on that lol
Does this sound like a mainboard problem ?
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Please can you list all your hardware?
The first thing that springs to mind when you say it runs fine in safe mode but not in ordinary is a driver issue.
Anyway let's just check the obvious like have you got any other cards installed? Have you made sure that the GFX card has the power lead attached? Have you inserted the ATX 12v power lead near the CPU?
One more thing make sure you set the "Init Display First" in the "Advanced BIOS Features" to "PEG".
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Athlon 64 X2 3gb
GA-MA790X-UD3P (latest bios 7a i think)
corsair XMS ddr2 800 mhz
9800GT or ATi5750
creative xfi gamer
WD raptor 150gb
WD raptor 300gb
corsair 650w PSU
I thought it was drivers but for the 9800 i've tried every single driver from 180 to latest ..ALL of them stop windows (XP and win 7) booting.
The only one that works is win 7 default WDM driver.
The 6 pin plug is plugged in.
8pin is plugged in near CPU
errors from trying the 9800 on a fresh win7 install then the 5750
(http://www.tracer.plus.com/errors.jpg)
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It all looks alright from your specs. It is the latest BIOS update and even though it's a beta version once it makes it to the website it is usually stable. Have you changed the setting in the BIOS to set the "Init Display First" in the "Advanced BIOS Features" to "PEG"?
Are you running 32 or 64bit Windows?
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Yep Bios is on PEG first and i'm running win 7 ultimate 64bit
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Don't take this the wrong way but you are using the 64bit drivers? ;)
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lol oh yes ;D
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Good! ;D
Only other thing I can think of for now is to make sure that the PSU is giving enough power to the card. Try unplugging anything that isn't strictly essential eg 2nd HDD, optical drive, etc and see if it makes a difference.
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Nope no joy
system hangs at windows loading screen with the 9800 in
DVD,2HDD and alot of fans are disconnected (Antec 900 case btw)
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i did a bare bones selective start earlier with no windows services started and it still wouldn't boot so it doesn't seem like its a win7 problem
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Sorry can't think of anything else at the moment but absic will be looking in the morning and he might know something I don't he's the genious on the AMD platform.
i did a bare bones selective start earlier with no windows services started and it still wouldn't boot so it doesn't seem like its a win7 problem
No I would have to agree.
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well thanks for the assitance Dark :)
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oh my the win 7 just booted with the 9800 in the X8 slot with peg1 set in bios and the drivers crash right off the bat but system booted
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display is crashing like mad and its running slow but its booting.
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Just going to jump in here with a suggestion. Try using a different power supply-- If you have another computer that has a working psu swap it and see if that helps.
I just went through 2 weeks of trouble shooting a very similar problem. Everything checked out, but had problems getting past the boot screen. On some occasions I got so far as starting windows (XP) before things would crash or lock up. I have a power supply tester (it tested working). Long, long (2 weeks long) story, the short version is: after trying multiple mobos, and a couple of cpus, it ended up being that the fairly new PSU was at fault...literally. Turns out it would power up, then (I believe a heating problem in the psu was the prob)..then basically faulted and could not supply full power to the mobo.
Even if you can find a 450 watt psu to try out, it should be enough to power one harddrive, a vid card and the processor safely into win7 without all of the error messages you are getting.
It really sounds like you are having a hardware problem, and it could either be the mobo or the PSU.
The PSU should be fairly easy to rule out.
good luck
-LP
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Thanks for the input. ;D
This infact the 3rd PSU i've tried the others were a 450,550 and this new 650 all had the same results.
Lastnight i did get win7 to boot with the 9800 in on the second pcie slot but it was very unstable.
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Hi there,
Have you tried removing your sound card? There have been a few instances where this has been the cause of such problems especially when running alongside NVidia graphic cards (a driver clash I think?) and it might be worthwhile eliminating this before looking at other components.
I would say that your 650 Watt PSU is more than adequate, especially with your system specs. However, the graphic cards you are trying to use are all higher spec and it might be worthwhile, if possible, trying a lower spec GPU just to see if the problem is with the Mobo PCIE slots or the initial power draw being asked for by the graphic cards.
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yep i've tried removing the soundcard with the same result.
My previous card was nvidia 8800GT which ran fine untill its untimely demise.
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I've got to say that this is a bit of a puzzle. From your system Specs and all the things you have tried I cannot see any reason why this is causing so many problems.
Have you tried a clean windows install? It could be that the drivers have become corrupted and a clean install might cure things if this is the case.
Another thing that I can think of are under what circumstances your old graphic card died. If it failed catastrophically it may have caused some damage to the PCIE slot but, to be honest, this is unlikely. The only way to test out if the PCIE slots are damaged would be to try them out with a lower spec'd graphic card to see if they work properly.
The third problem could be the power draw of the graphic card and this could only be proved or disproved by trying an even higher rated PSU. There have been a lot of instances where, even new PSU's are the cause of such issues as they do not supply enough constant Amps.
Finally it could be that the BIOS is at fault and the only way of knowing this would be to contact Gigabyte Technical Support.
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I've tried XP 64 and Win 7 both times the PC won't boot with the 9800 drivers in.
My old 8800 died on an old motherboard/PSU so basicly the system i have now is almost brand new (motherboard,CPU,PSU all new) and the 8800 has lines and pixelation on screen and didn't go out with a bang if you know what i mean.
I can run a ATi 5750 in the PCIe slot but it has alot of driver crashes making any games unplayable.
I've been told on the ATi forums that thats a hardware problem and not software which to me sounds like the motherboard.
I've tried driver sweeper after every driver installed and installed drivers from a fresh win7 install and still the problems there.
The 9800 did boot in the second pcie slot but was unstable and had driver crashes.
I have read of another chap on these forums with the same motherboard who had noise on his PCIE x16 slot and am wondering if i have the same problem.
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Well, the only way of knowing for sure if it is a problem with the mobo would be to RMA it and have it checked by Gigabyte. As you seem to have explored all the other options this would most probably be the best course of action. You can send them an e-mail here: returns@gbt-tech.co.uk and see what advice they can offer.
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You could try downloading and running dpclatency checker. It might help track down the problem.
http://www.thesycon.de/deu/latency_check.shtml
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(http://www.tracer.plus.com/graph.jpg)
on a scale of 1 to wth ? i give this a huh ?
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problem with that is
A: i can only boot the system with the ATi card in
B: i know that it has graphic driver crashes which are causing that spike (i think)
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You have something that is accessing the kernal in an unauthorised manor. You will need to go into Device Manager and try disabling devices that are not essential for the system to run one at a time and see which it is. Time consuming job! Try sound, lan, etc.
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yep just doing that now.
running furmark at the same time to put the GFX under load
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ok i'm getting spikes everytime i enable the Creative X fi soundcard and Realtek pcie GBE family controler.
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with furmark not running just the realtek drivers spike.
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rolled back the drivers on the realtek lan and its stopped doing it.
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Creative drivers are spiking with furmark running so going to remove soundcard and try onboard sound.
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GFX drivers just crashed and nothing showed up on the graph
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system fails to boot with 9800 installed
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I've emailed gigabyte so i'll see what they say.
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Possibly it's another bad board. :-\
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Just dropped off my motherboard at microdirect in manchester for RMA.
They did a test and it worked fine but they used a 8800 with nvidia drivers.
They have sent it to the suppliers for further test.
Gut feeling says its not it and its something else but i'm at a loss as to what it is.
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Please post back when the board is returned as we would all be interested in the outcome.
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Please post back when the board is returned as we would all be interested in the outcome.
You and me both ;D but they said 6-8 weeks !
Gigabyte said 3-5 days for an RMA to them .. wish i'd sent it to gigabyte now lol
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Hopefully it won't be quite that long and I think Gigabyte was being optomistic with their estimate as well.
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question you dont have a bigger TFT than 19" on widescreen thats what the card will max out at . from prevouse "2 X9600oc sli "os vista 64 drivers problems, nvdia arent the fastest at giveing out the 64 bit drivers with you haveing windows7 64 .you are running nvdia 258.96 with physX
hope that helps
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question you dont have a bigger TFT than 19" on widescreen thats what the card will max out at . from prevouse "2 X9600oc sli "os vista 64 drivers problems, nvdia arent the fastest at giveing out the 64 bit drivers with you haveing windows7 64 .you are running nvdia 258.96 with physX
hope that helps
22" but thats not the problem.
I found out the problem today !!!
It is the Motherboard !!!
I just installed a GA-MA770-UD3 that i'm going to use to upgrade my second PC and everything works fine !!
So now its down to whoever microdirect sent the motherboard of to to test so see if they are any good and find the problem with my other board.
So thats my problem gentlemen it IS the motherboard !.
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I did wonder if it was another bad board so I can't say I am surprised. Anyway thanks for letting us know.
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Just got to wait on the results of my RMA and if they have found anything.