Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: TommyTS on September 17, 2010, 05:04:25 pm
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Hi forum.
Im a owner of a relative new computer.
I start with my speccs:
Chieftec Super Series 650W PSU, ATX 12V V2.3, 80 Plus, Modular, 1x 6pin+1x 6+2pin PCIe, 6x SATA, 140mm Fan
Intel Core™ i7 Quad Processor i7-930, Quad Core, 2.8Ghz, Socket 1366, 8MB, 130W, Boxed w/fan
Gigabyte GA-X58A-UD3R, X58, Socket-1366, DDR3, ATX, USB3.0, SATA 6Gb/s, 2xPCI-Ex(2.0)x16, Revision 2.0
Corsair XMS3 DDR3 1600MHz 6GB CL9 Kit w/3x 2GB XMS3 modules, CL9-9-9-24, for Core i7
XFX Radeon HD 5850 1GB GDDR5 PCI-Express 2.0, 2xDVI-I, HDMI, DisplayPort, 725MHz
Hitachi Deskstar™ 7K1000.C 1TB 7200RPM, 3,5", 32MB Cache, SATA 3Gb/s
Now, to the problem.
I had several issues with the memory in August, shortly it stood "6GB: 4GB Usable".
At that time I used the FA v. of the BIOS, later I updated to FB and I recieved all the RAM and everything was fine... a while.
Recently, I've had several issues with BSOD, when I start the computer mostly and here is the messages I experience:
MEMORY_MANAGEMENT (Alot of this message, with cdd.dll, ntoskrnl.exe)
SYSTEM_THREAD_EXEPTION_NOT_HANDLED
PAGE_FAULT_IN_NONPAGED_AREA
This is the most common messages I experience when the BSOD is up.
So when I have 6GB of memory , It could work good all day and when I start the computer the day after, I cant even reach the Login cause of the BSOD so I remove a memory stick and start, It could start and work the whole day.
And the day after that, Its the same thing over and over.
So now I have 2GB of memory and will try use the computer as as normal and hope for the best tomorrow.
So basiccly, the first question is: Is this a common issue with these motherboards or is it something else?
Now to my second question.
I recently bought a Corsair FOrce 60 SSD disk and installed , activated AHCI and installed some drivers thats needed and according to ATTO i got all the performance as promissed, but how about he BIOS settings?
I have activated "ICH SATA Control Mode" to AHCI in BIOS and "GSATA 6_7/IDE Ctrl Mode , GSATA 8_9/IDE Ctrl Mode" to AHCI and is it the right settings?
And I feel abit lag when reaching my other disc sometimes, takes about 5-10 sec before it load so as speaking.
I would really appreciate your feedback and suggestions to these issues.
Thank you for your time and have a nice day!
//Tommy
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Hi Tommy and welcome to the forum.
The first thing I would suspect is some bent pins on the CPU socket on the motherboard. You will have to look closely though as they are not easy to discern.
For your second question I would run all the drives including your SSD in IDE mode. There is little performance gain in AHCI and it is less stable. The only benefit is the hot swap capability.
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Sorry but yes it is a COMMON issue with this board.
I have had many issues from date of purchase, just the same as yourself if not worse.
I am RMA'ing the board to the manufacturers.
But listen to DARK MANTIS he is of good help and information.
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Hi Tommy and welcome to the forum.
The first thing I would suspect is some bent pins on the CPU socket on the motherboard. You will have to look closely though as they are not easy to discern.
For your second question I would run all the drives including your SSD in IDE mode. There is little performance gain in AHCI and it is less stable. The only benefit is the hot swap capability.
Thanks for the fast reply.
There is nothing wrong with the pins on the CPU socket at all, I have checked that a few times.
They recommended me to check that when I had the memory issue aswell before.
So when I turn back the AHCI settings to IDE, shall I change the settings into the "regedit" before or after I fix the BIOS settings?
And for the preformance in IDE and AHCI mode its about 30-40MB on my tests (ATTO).
fatbobuk: I have read many threads on other forums about this mobo with problems.
Im sorry for your problems aswell, Its frustrating when you buy products for lots of money and Its heavy problems :/
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There is nothing wrong with the pins on the CPU socket at all, I have checked that a few times.
I wish I had a pound for each time I've heard that ;D Trouble is they are often wrong :-\
If you are sure then the only thing that springs to mind would be to clear the CMOS and reset the BIOS to optimised defaults.
As for editing the registry you would have to do that first because it wouldn't boot afterwards probably.
Why didn't you use your original user name?
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There is nothing wrong with the pins on the CPU socket at all, I have checked that a few times.
I wish I had a pound for each time I've heard that ;D Trouble is they are often wrong :-\
If you are sure then the only thing that springs to mind would be to clear the CMOS and reset the BIOS to optimised defaults.
As for editing the registry you would have to do that first because it wouldn't boot afterwards probably.
Why didn't you use your original user name?
Trust me, I have checked the pins very carefully with a magnifying glass and all seems good ;)
Allright, I fix the register settings before I fix the BIOS settings.
Clear the CMOS means I get the original BIOS v. back right?
Also, my friend bought the exact same computer as I have and I will borrow his RAM and try in mine later today.
And what do you mean with my original username? :o
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And what do you mean with my original username?
You said that you had problem with the memory before and made references to it so I took it that you had a different username as TommyTS is only showing a couple of posts and they are from today?
Clearing the CMOS is slightly different to just returning the BIOS settings. It actually clears out the memory of the BIOS settings and hardware discovered. Check our FAQ section if you need more info on how to do it.
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And what do you mean with my original username?
You said that you had problem with the memory before and made references to it so I toook it that you had a different username as TommyTS is only showing a couple of posts and they are from today?
Clearing the CMOS is slightly different to just returning the BIOS settings. It actually clears out the memory of the BIOS settings and hardware discovered. Check our FAQ section if you need more info on how to do it.
Naa, I registered it today so Im new ;)
I will check the FAQ about it, thanks for your support Dark.
I return abit later with information how's the process goes ;)
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OK I understand, no problem. Look forward to your update. ;)
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OK I understand, no problem. Look forward to your update. ;)
So, now I have fixed the registerchanges, cleared CMOS and actually borrowed 3 new memory sticks from a friend, It's the exact same ones.
The most interesting thing thats gonna happend (tomorrow) is BSOD on startup.
If now, Im getting suprised, but ofc, I hope for the best.
I get back tomorrow and tell the results ;)
Thanks for the support and have a nice night!
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Well good luck and we will keep our fingers crossed for you. ;)
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Well good luck and we will keep our fingers crossed for you. ;)
Hehe, It actually works!
No BSOD on startup today!
However, It may come, but I will write here tomorrow again.
Great forum btw with fast support, Its not everyday I bump into this service ;)
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We do our best and glad to be of help. ;)
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So, a little brief update.
The last days since I borrowed new memory stick from my friend, the computer seems to run just fine.
Not a single BSOD, however, the OC of the memory is not working properly.
The memory should be able to run at least 1600Mhz, alltho, the computer hangs at 1333 as soon as I log into windows.
I clocked the CPU abit with ET6 to around 3.1Ghz (Green Zone) and by that the memory was auto clocked to 1120MHz.
Any suggestion?
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Personally I don't like any of these included programs but I expect that ET6 just bumps up the whole freqency range of everything and if that's the case then the memory will fail before the processor. If it is already running faster than normal and then you apply the OC it will put it over the top.
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Personally I don't like any of these included programs but I expect that ET6 just bumps up the whole freqency range of everything and if that's the case then the memory will fail before the processor. If it is already running faster than normal and then you apply the OC it will put it over the top.
I have tried to clock separately aswell.
At 1333MHz, it hangs, same as 1600.
However, if I only clock the CPU, the comp works good. Strange huh?
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Does the memory have an XMP attached and if so have you tried using it?
Are you sure the memory works at 1600? or even 1333? I take it that it works fine on the JEDEC standard setting of 1066?
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Does the memory have an XMP attached and if so have you tried using it?
Are you sure the memory works at 1600? or even 1333? I take it that it works fine on the JEDEC standard setting of 1066?
The funny thing is that I cannot find the XMP anywhere on the Mobo, alltho, its written in the manual.
Also the support told me to go there but there is no such option.
However, my other memories worked good at 1333 and even 1600, however, the bluescreen came by then.
Tried an hour back to clock to 1600mhz @ 1.64v but failed.
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If you have an associated XMP setting it will be accessed from the "MIT" section of the BIOS and under "Advanced Clock Control" youn will find a setting for Extreme Memory Profile.
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If you have an associated XMP setting it will be accessed from the "MIT" section of the BIOS and under "Advanced Clock Control" youn will find a setting for Extreme Memory Profile.
I have been searching for XMP several times, It doesnt exist in my BIOS.
Also the support told me to check it and at the same time, It didnt exist.
So I dont really know how to access it, it seems like ET6 is the only way to manage the memory settings?
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Can you post you motherboard, revision number and BIOS version please?
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It's mentioned right at the start of the thread DM. Do you need some glasses?
Gigabyte GA-X58A-UD3R, X58, Socket-1366, DDR3, ATX, USB3.0, SATA 6Gb/s, 2xPCI-Ex(2.0)x16, Revision 2.0
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Actually funny you should mention that.....
I must admit I didn't look that far back ;) anyway I still need the BIOS version(or did I miss that too?)
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Actually funny you should mention that.....
I must admit I didn't look that far back ;) anyway I still need the BIOS version(or did I miss that too?)
BIOS version: FB
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Thanks Tommy, trouble is I forgot what I wanted it for now ???
Only joking.
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Thanks Tommy, trouble is I forgot what I wanted it for now ???
Only joking.
Hehe :P
However, Its lunchtime and I'll be back in a few hours.
I hope you come with some kind of suggestion I could try ;)
Thanks!
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Well the bad news is that your memory can't support XMP then as according to the manual it only shows up as a BIOS option if the installed memory supports it. Page 39 http://download.gigabyte.eu/FileList/Manual/mb_manual_ga-x58a-ud3r_v2.0_e.pdf
If absic isn't around maybe it's safe to ask what memory you are currently running. Exact model number please.
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Well the bad news is that your memory can't support XMP then as according to the manual it only shows up as a BIOS option if the installed memory supports it. Page 39 http://download.gigabyte.eu/FileList/Manual/mb_manual_ga-x58a-ud3r_v2.0_e.pdf
If absic isn't around maybe it's safe to ask what memory you are currently running. Exact model number please.
I suppose It's "TR3X6G1600C9 * PC3-12800 6GB Kit 9-9-9-24 240pin DIMM", and I provide the link to the webshop:
http://www.komplett.se/k/ki.aspx?sku=492643 (http://www.komplett.se/k/ki.aspx?sku=492643)
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Well there is a bit of a weird situation here. The Corsair website says that this particular memory does support XMP and yet the BIOS on your motherboard can't find it. That leaves us with two alternatives
1) The SPD on the memory is faulty or not programmed right
2) The BIOS is faulty in not reading it
Is there any reason you can't flash back to BIOS version FA?
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Well there is a bit of a weird situation here. The Corsair website says that this particular memory does support XMP and yet the BIOS on your motherboard can't find it. That leaves us with two alternatives
1) The SPD on the memory is faulty or not programmed right
2) The BIOS is faulty in not reading it
Is there any reason you can't flash back to BIOS version FA?
Hmm ye, Then I got the same problem as before, missing memory.
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Well difficult to advise what to do for the best then. I think if it were me I would RMA the memory and then see what happens when it comes back. :-\
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Well difficult to advise what to do for the best then. I think if it were me I would RMA the memory and then see what happens when it comes back. :-\
Thats the funny thing, I have done it allready.
The first time I sended the Mobo to service, nothing wrong.
Next time, I sended the Mobo, CPU and ram, still, nothing wrong.
I have also tried to change PSU, Gfx, hdds and such, Its really wierd I can say.
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Well as per my previous post it has to be either the memory or the motherboard at fault for not being able to enable the XMP setting. There is nothng else that has a bearing on it apart from the BIOS itself(which is again a part of the motherboard).
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Well there is a bit of a weird situation here. The Corsair website says that this particular memory does support XMP and yet the BIOS on your motherboard can't find it. That leaves us with two alternatives
1) The SPD on the memory is faulty or not programmed right
2) The BIOS is faulty in not reading it
Is there any reason you can't flash back to BIOS version FA?
CPU-z will lead the way, please post a screenshot of the SPD tab of CPU-z, then we will know if this memory is XMP programmed or not (Not that I suggest using anyway though ;D)
http://www.cpuid.com/cpuz.php
BIOS FC1 is out, but it wont help you find XMP if your memory is not programmed for it.
http://www.fileden.com/files/2009/12/20/2696817/x58aud3r.fc1.zip
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Well there is a bit of a weird situation here. The Corsair website says that this particular memory does support XMP and yet the BIOS on your motherboard can't find it. That leaves us with two alternatives
1) The SPD on the memory is faulty or not programmed right
2) The BIOS is faulty in not reading it
Is there any reason you can't flash back to BIOS version FA?
CPU-z will lead the way, please post a screenshot of the SPD tab of CPU-z, then we will know if this memory is XMP programmed or not (Not that I suggest using anyway though ;D)
http://www.cpuid.com/cpuz.php
BIOS FC1 is out, but it wont help you find XMP if your memory is not programmed for it.
http://www.fileden.com/files/2009/12/20/2696817/x58aud3r.fc1.zip
Here is a screenshot for the requested CPU-Z SPD
http://www.ladda-upp.com/bilder/40179/cpuid (http://www.ladda-upp.com/bilder/40179/cpuid)
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Thanks!
That settles it, there is No XMP programming in this memory kit, so you would not see a XMP option in the BIOS.
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Agreed! It is Corsairs website that is at fault then as they list this memory with XMP.
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Maybe it should have XMP and this was missed in QC, or he bought the set before they added XMP to the model?
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Hm, so basic line, how is it possible for me to clock the memory itself?
Feels wrong to have memory that supports 1600MHz and are at standard at 1079 :l
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I have the same memory and mobo and am having hell with cold boot BSOD. That being said, my memory kit, same model number, does allow me to set XMP Profile 1 in the bios, FB and FC1 tested, think it was the same with FA, this has allowed the system to detect it as DDR3 1600 and set voltage correctly to 1.65V....however this has not fixed the cold boot BSOD issues, Im not sure what to do next :(
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Hm, so basic line, how is it possible for me to clock the memory itself?
Feels wrong to have memory that supports 1600MHz and are at standard at 1079 :l
RMA the memory as it should have XMP settings. It is probably faulty as d3fiant just said he has the same and it does have XMP.
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yep its definately XMP on those dimms and Ive just confirmed it shows up with all three bios I have tested, FA, FB and FC1. I am going to test a cold boot with FA in the morning despite it bitching about the smart status of my SSD (known issue with latest OCZ firmware, fixed in FC1)
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Yes d3fiant, on the website it says they have XMP but we couldn't get it to show up in the BIOS.
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Thank you Dark Mantis and d3fiant , I always knew something was wrong.
However, they said nothing was wrong at the time but now I have some more cases to bring to the table.
I post later on how it goes! :)
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Good luck ;)