Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: TheTrickster on October 02, 2010, 05:11:08 pm
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Motherboard: X58A-UD9
Graphics Card: ATI Radeon HD5970 4GB memory.
CPU: Intel Core i7 980X.
Memory: Corsair 6GB TR3X6G1600C8D
PSU: Thermaltake 1200w Toughpower {Cable Management}.
Swiftech: Cooling System
Hi all hope you can help built a new system and its water cooled when I hit the start button the system will start and then stop and keeps on doing so. The system doesn’t even get to post and there are no bleeps coming from the case speaker, have removed the memory and still the same thing happens then I removed the GPU and still the same I even changed the case speaker. I was thinking it may be the PSU but can’t say for sure hope you can help and point me in the right direction many thanks.
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Hi and welcome to the forum.
Well the first thing to do is check out this video and then follow the directions to test your PSU.
http://www.corsair.com/cinema/movie.aspx?id=1358543
Post back after you have tested it with the results.
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Hi thanks for the info…… I have watched the video and have tested the PSU and it seems to be working fine I have moved the jumper to different black wires in the 24 pin socket with the green as the common just to double check so I’m at a bit of a loss as to what is happening it’s all in a new case a cooler master HAF X so I don’t suppose there is a issue with the wiring in the case? Hope you can help thanks.
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I am sure we can work out the problem, just sometimes takes longer thean others.
The minimum you really need to have is motherboard/CPU/heatsink/fan/one memory stick/buzzer/PSU to try and boot.
Make sure that all the power connections are properly made(dont forget there are extra ones on your UD9).
What BIOS version are you running?
You did remember to apply thermal paste when installing the heatsink/waterblock on the CPU?
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Ok I'll give it a go I don’t know what bios the board is running on as I haven’t been able to get to post to have a look so I assume its the one that come with the board. Yes I did apply thermal paste to the water block so I hope things are ok there.
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I asked about the BIOS to make sure that your CPU was compatible with your motherboard. Although on the CPU Compatibility list it says that it is from F1 BIOS I think that may be a mistake as the other Gulftown chip is F2 onwards so I would expect you CPU to be the same.
If you still have problems with it I would suggest building it up outside of the case first. I know it's a bit more bother with watercooling but I think it will be worth it.
Make sure that you observe anti-static precautions.
Lay some cardboard or something similar that is non-conductive on the worktop and remove the motherboard/CPU/heatsink/fan/buzzer/one stck of memory and PSU from the case and put it on the cardboard. Now I know you haven't got any graphics but try and boot. The system should try and then fail emitting a series of beeps. Please post what sounds it makes. Also what code is displayed on the LEDs.
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Have put into action your thoughts from your last post but still no joy in getting the computer to boot to post have double checked the connections and all ok. I have also tried to change over the connections from the front panel + & - to the mouther board just in case the wiring is not correct. Still getting the start stop signal from somewhere only way to stop it is to keep your finger on the start button and depress it.
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Personally I think that in that case I would suspect the BIOS not supporting the CPU could well be the problem. The trouble is you would need a supported CPU to enable you to update the BIOS. If you can't get access to one try the local service and see if they can do the update for you.
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Hi you were spot on when you said that the bios didn’t support i7 980x lucky for me I still had my old i7 965 installed that and it booted first time and the bios on the board is F1. I will update the bios as soon as I can figure out how to get the board to recognise the 2xSATA drives in RAID 0 running on Win 7 64bit. As this is the first Gigabyte board I’ve had I’m struggling a bit with this hope you can help out with this one. I must say I'm really impressed with the forum and the help you’ve given me thanks very much.
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Well looks like we're getting there. All good fun isn't it? ;)
Firstly I would like to point out that it is no use trying to get a RAID0 array to work on the SATA3 ports controlled by the Marvell 9128 chip. So if you are trying that then give up.
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No I'm plugged into SATA0 & SATA1 so I've had a quick look through the BIOS to try and figure it out enable the SATA drives in the BIOS hope it’s no to long winded. ???
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If you check out the back of your manual you will find it step by step listed there.
http://download.gigabyte.eu/FileList/Manual/mb_manual_ga-x58a-ud9_e.pdf
just in case you don't have it to hand.
SATA 0 and SATA 1 are the best ports to use as they are under the Southbridge an Intel ICH10R controller chip and in our tests will actually run faster than the SATA3 Marvell ports.
I just thought, you aren't running two Western Digital Black SATA3 6Gbs drives are you?
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No I have two WD Western Digital VelociRaptor 150GB 10000RPM SATA-II hope that’s ok?
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That's fine then. It's just that the new Blacks aren't RAID friendly.
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Hi it’s me again all was running fine with the computer flashed the new bios F1 too F4 using Q-flash, all went well system booted up ok shut the computer down replaced the i7 965 with the i7 980x and the same thin is happening the computer won’t boot keeps stop starting have you come across anything like this before. I am wondering if it’s the CPU only had it the end of August hope you can help thanks?
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Have you tried replacing the CPU with the old one and seeing if that still works in the motherboard? If it does I would be looking at two things either the BIOS flash didn't take properly or the CPU is faulty.
I just had another thought on the subject, did you clear the DMI settings and the CMOS as well as updating the BIOS?
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Yes after the flashing of the bios I rebooted the computer and all was working ok if it was a bad bios flash then the i7 965 wouldn’t work either or am I talking rubbish. ???
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No I just updated the bios but I have tried to clear the coms after trying to boot with the 980x in place.
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No it could be just that the BIOS update didn't take properly and you could be left with your old BIOS still working. Probably not but it is a possibility and obviously the old CPU would still work.
I just had another thought on the subject, did you clear the DMI settings and the CMOS as well as updating the BIOS?
You would need to clear the DMI when you do the BIOS flash. It is on the main QFlash page. It is an option to clear DMI. Then you can also clear the CMOS memory as well afterwards.
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Went into the bios to check that the bios had updated and it was telling me F4 were as before it was FI no I didn’t clear the DMI or coms before flashing the F4 bios.
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So can I re-flash the bios using Q-flash will that work or is it too late?
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Yes there is nothing stopping you from running the QFlash of the BIOS again. Just do exactly like you did before but this time when you enter the QFlash utility there is an option (I think it is the top one) to keep DMI settings just select no and then continue as last time.
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Ok thanks I'll give it a go and let you know how i get on. :-\
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Hi I am in Q-flash now the options I have are :Keep DMI Data Enable/Disable and Load Coms Default: Enable/Disable do I disable them both and then re-flash the bios?
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Disable the Keep DMI data
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ok thanks
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Re-flashed the bois and it’s still doing the same thing stop starting?
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Well in that case I would have to come down on the side of a faulty CPU. It is always possible that it is a power problem but your PSU seems more than capable even though you have some power hungry components. I think I would RMA the CPU. ;)
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Yep think your right I'll get on the case right now.......thanks again for your help.
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No problem and please keep in contact and let us know what happens with the new CPU ;)
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I agree, sounds like it might be a faulty CPU. Have you ever used it, or can you test it on another board to be sure?
One last thing to try before RMA'n anything would be an extended Clear CMOS. Take the CMOS battery out and switch the PSU off on the back of the PSU, or unplug it from the wall. Then press and hold the power on button on the board or case for one minute. Then leave it like that for 20 minutes or do and put the battery back in and reconnect the PSU and then see if it will start or not.
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Hi
Just thought I'd let you know I eventually had a new i7 980x due to the other 980x CPU being faulty, it took the best part of a month with Overclockers UK but I installed it this morning and the system booted first time on the F4 BIOS. Thanks again for the advice and help you gave on the problems that I was having I've built a few systems in my time I never had a problem like that thanks again.
;D
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OK so we were right then it was the CPU that was faulty. Thanks for the update.
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Wow, another DOA CPU!!
Nice to hear you got this resolved!
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Have you come across this problem with the 980x before?
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Any CPU can be faulty regardless of whether it is a high end chip or not. There have been a few faulty Intel CPUs in the past on the forum but considering the number sold they are few and far between.
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Yes, it's VERY rare to see a DOA CPU, compared to say a DOA Motherboard or set of memory.
Very few and far between for sure!
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Hi
Just thought I would ask you what you think of SSD I was thinking of installing one a Crucial Real SSD C300 128GB 2.5" SATA 6GB into the PC so where do you think is the best place to plug them into. I was thinking of plugging it into the Marvel l 6GB side of things and cloning the operating system to the SSD and making it the boot drive. Had a look through the forums and there seems a few problems with them so I’d thought I’d ask before taking the plunge the SSD info is below thanks.
Capacity: 128GB
- Cache: 128MB
- Controller: Marvell 88SS9174
- Read: Up to 355MB/sec
- Write: Up to 140MB/sec
- NAND Flash: Multi-Level Cell (MLC)
- Interface: SATA 6Gbps
- Low Power Consumption
- Shock Resistant
- TRIM Support (Requires Windows 7)
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I really wouldn't advise using the Marvell controlled ports for your nice new SSD. They don't transfer the TRIM commands for the continued health of the SSD for a start. They are also no faster and often slower than the Intel ICH10R controlled ports that will pass on the TRIM.
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Ok thanks for the info.