Official GIGABYTE Forum
Questions about GIGABYTE products => Graphic cards => Topic started by: Andy_123 on December 24, 2010, 03:33:16 pm
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Not sure if this needs to go to MB forum:
Got from NEWEGG:
Gigabyte X58A-UD3R and Gigabyte GV-N450-1GI video card
New rig with i7-950, 6GB, raid, Win7-64 ultimate
put initial setup on the bench with old VGA monitor - all was Ok for a week.
Moved PC to permanent location with dual DVI monitors, but stopped working before first reboot
freezes on "welcome" screen, no mouse, no keyboard, harddrive still crunching
Moved card from PCIEx16_1 to PCIEx8_1 slot - all works as expected
moved to PCIEx16_2 - same problem
Tried Standard VGA driver - OK
Reading other forums - thousands of people complain about the same issue with X58 and 400 series card - see posts at nVidia, guru3d etc.
tried:
- all possible drivers including 263.00 provided by gigabyte
- clean install with Windows7-64 only + chipset drivers+ nVidia
- disable videocard HD sound
- set PCIE speed to 100 or 103
- disable highprecision timer
I am sure if I RMA card or/and MB no problems will be found.
Any better ideas?
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Hi and welcome to the Gigabyte Forum.
Chances are if it was working alright before it is most likely a connection problem or power problem. I would say remake all the power cable connections afresh. Make sure thatall the power cables are where they should be including the 12 EPS connection near the CPU and the ones on the GPU.
I would also suggest refitting the GPU in the PCIE x16_1
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Power connecton checked, tried different 700W power supply
If you think this is a power issue, then how can you explain that is works in x8_1 slot?
Also it never worked with DVI monitors, it was OK with old vga monitor.
I would also suggest refitting the GPU in the PCIE x16_1
What is the point - I did it over 20 times already and it freezes in 10 seconds after welcome screen opens
if I use safe mode and change it to Standard VGA, then it "works"...
I know it should go to PCIEx16_1 but it DOES NOT WORK.
just look at hunders of similar posts here:
http://forums.nvidia.com/index.php?showtopic=187401&st=0
and here
http://forum.guru3d.com/showthread.php?t=333073
and here:
http://www.evga.com/forums/tm.aspx?&m=586183
and many many many others
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If you think this is a power issue, then how can you explain that is works in x8_1 slot?
It could be a power issue even though it works sometimes as it could be a simple cable/connection problem.
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Since PCIE x8 slots using only 8 send/receive pairs vs 16 pair in x16 conncetor I can only guess:
1. bad PCIE channel (pairs 8-15) on MB
or
2. bad PCIE channel (pairs 8-15) on the video card
or
3. PC BIOS issue
or
4. VIDEO card BIOS issue
or
5. nVidial driver issue
Since I am not the only one who has this problem I would give a small chance for #1 and #2
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Well what BIOS version are you using?
Have you checked the pins in the CPU socket for and misaligned ones?
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>>Well what BIOS version are you using?
MB bios "FD"
>>Have you checked the pins in the CPU socket for and misaligned ones?
Yes, all looks clean, no bent
Again, I am typing this message on the same PC with the same GPU in x8 slot - rock solid since Tuesday
Since PCIE is not connected directly to the CPU (connected to X58), the it can't be CPU socket.
Tomorrow I will try to borrow Quadro 285 from my friend and also put my video card into his Dell PC.
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1. bad PCIE channel (pairs 8-15) on MB
2. bad PCIE channel (pairs 8-15) on the video card
3. PC BIOS issue
4. VIDEO card BIOS issue
5. nVidial driver issue
after some research I think I can safely say this is not #1 (MB hardware):
X58 bridge uses separate lines for PCIEx16_1 and PCIEx16_2 and card is not working in both of them.
X58 has 36 PCIE lines, and _1 and _2 pors are separated while x8 pors share lines with x16.
each x16 port uses 16 lines (32 total), rest used by SATA controllers
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I would agree in general with your synopsis. Have you tried clearing the CMOS also just as a precaution. You are running the latest full BIOS version. There is a beta available but it doesn't flag anything to do with your problem.
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Have you tried clearing the CMOS also just as a precaution.
No, but will try tomorrow
You are running the latest full BIOS version. There is a beta available but it doesn't flag anything to do with your problem.
I saw FE1, but since thay did not mention anything explicitly, I will try to avoid it for now
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Actually they are very much rubbish when it comes to describing the actual updates in the BIOSes. We have always complained about it but nothing seems to change.
When you do the CMOS clear I would advise you to do it this way.
Remove the power cable from the mains supply and then press the power switch on the case for a few seconds just to drain any residual energy in the PSU capacitors.
Once done remove the motherboard battery for at least ten minutes before replacing it.
Next plug back into the mains supply and boot.
You will now need to enter the BIOS by pressing DEL and load Opimised BIOS Defaults.
Make any other changes to the BIOS settings to suit your self and then press F10 to save and exit.
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there is a "clear CMOS" button on the back panel - why can't I use it?
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Purely because in past experience it isn't always as effective as doing it the old fashioned way. By all means try it first if you want to. Either way make sure you remove the power first and dissipate any charge left in the PSU capacitors.
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Few more tests performed:
- reset CMOS - loaded optimized setting, enabled RAID - Same problem
- used different hard drive and installed Win7-32 Bit installed only Ethernet druved and vNidia driver from Gigabyte site: same problem - OK in x8 slot, freeses in x16_1 on or right after Welcome screen
- moved PC back to the test bench with old VGA monitor - freezes - it was OK for a week
This makes me to beleive that hard Video ware failed
I hope I can try a different card tomorrow.
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Yes I would agree that is the best course of action next. It does sound like the card could be faulty or indeed the motherboard x16 bus.
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put my card into Dell precision390 PC x16 slot - Vista Pro 32 bit
Installed 260.99 driver - rock solid with VGA monitor. Don't have a DVI cable here to try DVI :(
Edit -installed 263.00 from Gigabyte - works fine with dual vga monitors
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Installed Quadro 285 in my new PC in x16 slot - works just fine - much slowly than GTS-450, but works, so I guess electrically x16 slot is OK
W7 automatically installed drivers 263.00
Next put GTS-450 into the same x16 slot - boot to windows desktop without any problems ?!?!
Ran for 10 minutes - OK
Started FurMark benchmark - PC froze at 97% :(
Put card back to x8 slot - all works fine
Last test I can do tomorrow is to put GTS-450 into Dell PC with DVI cable and run stress test again...
Not sure what else I can do since if I RMA card it will most likely come back with "no problems found"...
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Admittedly a difficult call.
Did you purchase both components from the same retailer if so see if you can arrange for them to test them together. Will be easier for you and there is more chance of them seeing the fault.
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I bought MB, memory and Video card @ newegg while rest of components I got locally
At this point I can't afford to shut computer down completely, I must have it even with video card in x8 slot.
After these tests I strongly believe that this can be fixed by a BIOS /driver etc. since hundreds of peope having these issues.
I am also thinking to take a hit and get a different video card one locall (prices went down dramatically lately).
If it works then I will return first video card to newegg for 15% restoking fee...
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I had video card at work today running in DualCore PC in x16 slot for few hours with dual monitor setup (DVI_VGA) running FurMark - no lockups stable temperatire at 65C.
Thre is no resason to return or RAM it since it is provent to be good card, that for some reason does not work with gigabyte MB
It would be nice if somebody from Gigabyte can erst same setup to confirm...
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I think in this instance it would be worth you starting a dialogue with GGTS and see what they can come up with.
Just enter your email address and click on the language of choice.
GGTS http://ggts.gigabyte.com.tw/Default.aspx