Official GIGABYTE Forum
Questions about GIGABYTE products => Graphic cards => Topic started by: Wlada on December 27, 2010, 02:48:12 pm
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Many people in Serbia have an unsolvable problem with Gigabyte 6850. Graphic Cards not working. Guys cant play games with Gigabyte 6850 cards.
What is problem with people in Gigabyte??? Gigabyte say waiting new BIOS, new VGA BIOS, hey, When???
I'm so sorry people who buy 6850 Gigabyte. Some will not replace with good graphic. They wait mount or more for some stupid test and get back same card. Do not working i some games and many other problems.
I have 5870 and everything is OK, but this is not correctly. People pay almost 200e.
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Problem No 1:
http://www.youtube.com/watch?v=XO78wDq7gTM
See you soon with other f***ing 6850 Problem.
Think twice before buy first graphic card series. For next cards I will wait 3-4 mounths after first cards on market before buy.
Gigabyte is big producer this unacceptable. I do not know how this people ever buy Gigabyte??? 6850 replaced with 6870 as a gift can not correct distrust this.
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Hi
Are you saying that the 6870 is also not working?
I would suggest that you calm down and let's see if we can find the problem. Can you list all your components please?
With more information maybe we can help you.
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6870 working good. All people say that. But 6850 must be replaced with good card all people who have 6850.
And after replaced with good card mistrust in Gigabyte remains. Guys have tried everything but card is noit good, not working in some ORIGINAL games and 3D Mark and other programs.
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Oh, well I am glad that at least you have a good working card now even if you still have complaints about the 6850.
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I have 5870 and everything is OK.
5870 my card works great, temp is so low 38-41C idle (890/1290 clock) Gigabyte Eyefinity 2GB.
6870 Works Good too.
I'm talking about the problems that many people have with 6850 Gigabyte.
But this is not three or five 6850 cards , many, many more.
http://www.youtube.com/watch?v=wPDsv0LWNLU
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I see what you mean. I had that exact same problem a few years ago on a different card. It is a driver issue.
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http://www.youtube.com/watch?v=XO78wDq7gTM
http://www.youtube.com/watch?v=wPDsv0LWNLU
http://www.youtube.com/watch?v=yHd76B-k34Q
Part 3 in production ;)
Acc it is NOT a driver issue! My other Sapp*hire works like charm with the same drivers. As a mather of fact, this card was return to me as good one with " no problems" :P
There is bunch of ppl in serbia who bought 200 euro card wich is not working.
I am returning to store right after the holidays, if problem persists I will take another vendor 6850...
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It seems to be awfully unusual that the only problems being raised are from Serbia. I wonder if there has been any counterfeit cards sold there. Might be worth checking. ???
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I do not know, but we all think that memory on the cards is the one who is causing all problems...
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It is just that we haven't had any other complaints from anywhere else in the world and that seems to be a bit suspicious. The only other answer is if there was a bad batch of cards and they all got sent to Serbia. :-\
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http://translate.google.com/#sr|en|Brate%20shta%20da%20ti%20kazem.%20Hvala%20ti%20na%20cimanju.%20MOzda%20nam%20i%20vrate%20karte%20do%20kraja%20nedelje%2C%20ali%20ja%20je%20definitivno%20menjam%20za%20neku%20drugu.%20Ja%20ne%20mogu%20da%20se%20bakcem%20sa%20tim%20da%20li%20ima%20problema%20ili%20nema.%20Nemoguce%20je%20da%20samo%20nas%20nekolicina%20ima%20problem%20a%20da%20oni%20kad%20kontrolishu%20karte%20prosto%20problem%20nestane.%20Ja%20mislim%20da%20bi%20najbolje%20bilo%20da%20ja%20to%20zamenim%20za%20nekog%20sapphire-a%20ili%20u%20krajnjem%20sluchaju%20doplatim%20za%20neki%206870%20ili%20gtx460.%20Shta%20ti%20mislish%3F%0A%0AJosh%20jednom%20hvala.%0A%0APozzz%20Sale
And many more complainas of this type....
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Oh! Well that crystal clear now then! ;D ;D ;D ;D
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Gogole translator is bad, do not make jokes. This card sucks! I am IT profesional, I have 4 computers wiht Gigabyte components in them. If this do not truns out the way it should, I will never buy or recomend gigabyte component again...
What can I tell You, . Thank you for the giving a try. Maybe I should return this card this week, but I was definitely a change for another. I can not bother with it if there are problems or not. It is impossible that only a small number of us have a problem, but when they testing cards problems simply go away. I think it would be best that I can replace for a sapphire, or in extreme case supplement for a 6870 or gtx460. What do U think ?
again, thank you.
C ya Sale
Right translation
Largest IT comunity on Balcan has a whole theme of this card
http://translate.google.com/translate?js=n&prev=_t&hl=sr&ie=UTF-8&layout=2&eotf=1&sl=sr&tl=en&u=http%3A%2F%2Fforum.benchmark.rs%2Fshowthread.php%3F245561-Gigabyte-6850-blokira-komp&act=url
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Thanks. Makes a lot more sense now! ;)
Don't take it all too personally though. I understand that you are having problems with this card and the same for a few others but we can do nothing about it apart from discuss the problem and maybe find a solution. Don't forget this is only a forum and we don't have any influence directly over Gigabyte I'm afraid.
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Not serbia only ;)
whole series of this card is faulty
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=143833&highlight_key=y&keyword1=gigabyte
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There was only one person on there with a Gigabyte card at the very end and most of the thread was just arguing over who was right. To be honest a waste of time.
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17 pages and 10 ppl with broken card is "one person and waste of time"... Great tech support ;)
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I am not sure if you realise but we don't actually work for Gigabyte, and we are not Tech Support in the normal sense of the wording. We are just like you, other Gigabyte users who try and help each other find solutions to their problems.
As for the 17 pages all I could get was one page, there was no sign of the other 16!
Happy New Year.
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Largest IT comunity on Balcan has a whole theme of this card
http://translate.google.com/translate?js=n&prev=_t&hl=sr&ie=UTF-8&layout=2&eotf=1&sl=sr&tl=en&u=http%3A%2F%2Fforum.benchmark.rs%2Fshowthread.php%3F245561-Gigabyte-6850-blokira-komp&act=url
17 pages
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Gigabyte know that one part of a 6850 series is fake. Memory chip or somthing else and they know that very well.
But this is way to lying people when they can not do anything. About 1000 people never buy Gigabyte if they dont solve this and I with them because I will not take a risk next time when buy motherboard and graphic cards. They pretend that all is well but in office i I think it's hell.
I think twice next time when buy cards why is Asus expensive. This is answer.
My 5870 works good for now but if they pretend that all is well and so many people need hackers hand to try overvolt, ... and other ways to correct everything else on cards and nothing works and they talk only in Serbia. OK Only in Serbia why my card is Serbia is good.
People in Serbia love problems with cards,...
World financial crisis mostly caught Gigabyte anmd this is way to make money fast. Before they test cards enough.
Every other producere replace this cards with good.
THIS CARDS NOT WORKING AND ITS SO CLEAR.
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Maybe distributers in Serbia knew and buy cards with bad mamory chip everything is possible.
But Gigabyte know what is problem and that it exists.
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For Gigabyte most important is advertising for 6900 series, now. Fake part of 6850 series, never mind. OK Gigabyte loses.
From today my mission is that people next year caution in this case and behavior of Gigabyte as everything is OK.
They should be conscientious in makinmg VGA BIOS and good drivers such as in advertisements of new craphic cards.
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Your first answer (first time) after one week tell me everything. You can only pretend you dont know what it is.
My suggestions for people next years is to be very very careful with Gigabyte and when buy Gigabyte. And its not my crazy brain. Read my early post and satisfaction with my(5870) but i cant remember somthing similar with other producer, HIS, XFX no, no, Asus, Saphire no way.
Maybe this is option like Gigabyte says. Buy our cards, not working, never mind put cards below bed and waiting new BIOS. Maybe next month, mqaybe next year. Until this not happen buy our new series.
Thanks a lot i think about that @@@@@, now goodbay.
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Not serbia only ;)
whole series of this card is faulty
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=143833&highlight_key=y&keyword1=gigabyte
In Hungary too. Many hungarian users have Gigabyte HD6850 and our have got same problem.
I reported AMD feedback too.
We are discussing the no signal crash(black screen crash) problem the AMD forum :http://forums.amd.com/game/messageview.cfm?catid=279&threadid=142284&enterthread=y (http://forums.amd.com/game/messageview.cfm?catid=279&threadid=142284&enterthread=y)
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Hello!
I have same problems from Hungary, no signal and crash.
System:
Gigabyte GA-MA785G-UD3H REV:1.0 | X2 5000 Dual-core @ FX-5000 Quad-Core @ 3,146Ghz @ Vid 1,35V | AC Freezer pro 64 | Gigabyte 6850 1GB (GV-R685D5-1GD) BIOS: F3_B | 2*2GB Kingmax DDR2 1066mhz | 500GB Samsung F3 HD502HJ & 500GB WD5000AAKS | Samsung SH-S223F| FSP400-60HLN | LG W2252TQ | A4tech X750F | Coolermaster Elite 335|
Im waiting the
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One guy buy card in France and same problem. f*** you. Only in Serbias, only in Serbia. Stupid people. There is no reason to lie.
We give a lot more money than people in EU on hardware. If you have our pay you would not change mouse. Not graphic card. Hardware in Serbia is expensive than in EU. 300-400e mounthly pay. We give half and more from hardware. f*** you because think we lie. \
Gigabyte made cards with defect memory chip. That is only true.
Should I reapet 100 times. First GIGABYTE 6850 SERIES IS FAKE AND GIGABYTE SALE FAKE CARDS.
BUT THIS IS NOT END. GIGABYTE AND PEOPLE THAT PROTECT GIGABYTE UNPLEASANTLY TRYING TO SHOW AS EVERYTHING IS ALL RIGHT.
ONLY IN SERBIA, YOU ARE SO, SO... I DON'T KNOW WORD ON ENGLISH TO SAY THAT.
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Dear friends when next time buy some Gigabyte hardware wait 2-3 mounths for test. They will do again same thing with more expensive cards.
I call GIGACRASH from now all hardware from Gigabyte.
Dark Mantis Where are you dear Giga advocate. Only in Serbia.
Gigabyte must be carefull in Serbia because office burn easy If people are unhappy. They want cood cards, they want only what they paid.
6850 must be replaced with GeForce or other good series.
Dear Giga Liars.
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Hi
I can assure you that it doesn't benefit me in any way to cover up any of Gigabyte's failures and if you check through many of my other posts you will see I am often the first one to "call them out" and decry them. If you don't believe me just ask runn3R the Gigabyte administrator of this forum.
When I said that I hadn't heard of any other problems with this card before, it was a truthful statement and even now from the posts on the forum it still appears to be mainly Serbia and Hungary that are suffereing from this problem. That in no way makes it right and whatever price you are paying for your hardware you are entitled to have it performing properly.
I don't know the retail laws in your country but if you purchase faulty goods can you not return them for a refund?
This would be the quickest way of getting Gigabyte's attention as it would cost them money and no company likes that.
As I said before I am not connected to Gigabyte and if there is any way in which I can help rectify this attrocious problem I am more than happy to do it.
I will continue to watch this thread and see if there is anything I can do in your aid.
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Same problem, same story.
The problem is how to Gigabjte and at an authorized service center in Serbia.
No one admits defect. We will join forces to fight for our rights.
I can not understand a giant Gigabjte, who is not prepared to respond and show the size and protect its customers. Wise to remain silent and ignore the problem.
I think gigabjte will not be my choice
Resistance is Futile !!!
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This is anomaly with AMD catalyst 10.10e:
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Borg.
You must switch off Morphologic AA! Morphologic AA is not perfect... :(
The black screen issue not only have Serbian and Hungarian users, but all over the world.
Read this AMD forum topic: http://forums.amd.com/game/messageview.cfm?catid=279&threadid=142284&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear (http://forums.amd.com/game/messageview.cfm?catid=279&threadid=142284&STARTPAGE=1&FTVAR_FORUMVIEWTMP=Linear)
I'm waiting the resolve from Gigabyte and(or) AMD.
I like the Gigabyte motherboards and my Gigabyte HD4850 OC, but I'm very sad and angry because of HD6850 the black screen problem.
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As this seems to be a growing problem I have asked the official Gigabyte representative to look into it and let us know what is happening.
I will post back when I hear more.
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@ 59th_Vittman
I wonder if the defect occurs only in 6850, or with any other manufacturers?
@ Dark Mantis
Thank you for trying to understand the problem!
Tomorrow I send a substitute.
Under the new law should be replaced immediately as long as the customer is not satisfied with the first 6 months.
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Hi Borg!
Only HD6850 and many manufactures.
Gigabyte, Asus, Sapphire, VTX3D, MSI, XFX, Powercolor.
Dark Mantis!
Thanks in the name of the many hungarian gigabyte HD6850 users!
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Now Dark Mantis read your first posts. You think we lie. This is the largest problem with graphic card ever.
6850 series with mlaa like my 5870 with mlaa this is crazy. I have problem with some aplication not in game like Borg.
And thats normal. ccc with mlaa is modify for my card. 6850 series must work well with mlaa.
Complete 6850 cards must replace now or in future if people have problems.
I know what is good card when work in all 3d games, never restart comp or stop or freeze or somthing else.
Every good card must work on default clocks with cd that comes in box. And with 10%-20% OC. This is correct cards.
There are to many problems with ATI, every driver, weaker in 3D Mark vs many cheaper nvidia. In game i dont know, but wil try Nvidia.
This is end for me. 10 years with ATI now its time to say goodbay Red Hell. My next card is Nvidia.
And I want to see team which makes CCC and Display Driver. Baseball bats is for that stupid gropu of people.
For every driver they say this is not good enough. Waiting Next and Next, try this, try that, overvoltage, downclock, f*** them.
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Now Dark Mantis read your first posts. You think we lie. This is the largest problem with graphic card ever.
6850 series with mlaa like my 5870 with mlaa this is crazy. I have problem with some aplication not in game like Borg.
And thats normal. ccc with mlaa is modify for my card. 6850 series must work well with mlaa.
Complete 6850 cards must replace now or in future if people have problems.
I can assure you that I don't think you are lying and can only comment on what I have seen reported on this forum. Up until this thread there had been no cases of this problem posted here to my knowledge. If there is a problem then I agree that it should be put right as soon as possible and Gigabyte should do whatever is necessary.
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GIGABYTE don't even make the cards, they only put on stickers or a different cooler attached to it. I think it is more the fault of the vendor who had the shipment of fake cards in the first place to quality test them, then this mess would have never happened.
I have had bad experiences with both Nvidia and AMD cards, problems can be expected on new generations as they seem to rush the cards out to beat the opposition and be left with bugged drivers.
What do you mean exactly by "fake"? Do you actually mean counterfeit, or just faulty? Have GIGABYTE Tech support or AMD actually responded to this? I am surprised this hasn't popped up on tech news sites or anything, first I have heard of this.
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My story starts 24 October 2010, the birthday when I decided to buy 6850th
After a few days to a benchmark forum I read about problems with this card. I did tests and assured the failure of the card.
I sent the complaint, but none of the service did not want to admit that the cards are bad. Agony continues to this day. Gigabjte does not recognize the defect, and we users are suffering because of it.
Later, the abnormalities occurred as shown in the topic.
Later, the abnormalities occurred as shown in the topic.
Unfortunately, in Serbia is not easy to sort out all that money for a graphics card, and thus the situation is difficult.
The most important is to warn other people who want to buy a graphics card, to avoid this and avoid the inconvenience imodel that await them.
@Badbonji
I'm interested to replace my graphics card for the correct and to acknowledge the problem that is obvious. The packer and who sticks the label is unimportant to me and I can not control.
With the waiting and ignoring, Gigabjte will have heavy losses in the future
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This BIOS seems to help, please try it and respone.
Tnx
I posted this on the other topic about 6850 as well
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Those cards are faulty by nature. The new bios is better , BUT DOES NOT SOLVE THE PROBLEM. It might help with Crysis , but in Far Cry 2 benchmark the crash is there. Test your cards with Far Cry 2 benchmark @ full resolution and details and you'll see what I'm yelling about.
RMA remains the solution. Even though this problem appears only in Far Cry 2 , for me , it's still a faulty card and I'm not happy with it , because crashes can show up in other future games as well.
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Yes new BIOS is only to calm down people. This is VERY VERY BIG SHAME FOR GIGABYTE. People are cheated.
Gigabyte try to make correct card of defective. Those card are fault by nature this is TRUE STRAIGHT ANSWER. And because cards are not replaced i never buy Gigabyte propductr in life. Shame you Gigabye. And if my card is fault shop had to replace it with Asus model or I set fire to a shop.
On every forum about computers or somthing else i tell people about this. This is my new mission. Teach people not to buy Gigabyte.
Risk is to High and their(People from Gigabyte) behavior is brazenly.
Gigabyte must return money or give 6870 like gift to deceived people.
Expect this Story in Serbian Media soon.And after that in other countries. THIS IS VERY BIG SHEET AND GIGABYTE KNOW THAT,
BUT WAY HOW THEY BEHAVES IS EXTREMLY BAD. They go deaper and deaper in Sheet.
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Hello,
First to explain that this is not just GIGABYTE ONLY problem, in official amd forum you can see that people have the same problem with MSI, XFX and HIS also ...
XFX MSI
http://forums.amd.com/game/messagevi...VIEWTMP=Linear
HIS
http://forums.amd.com/game/messagevi...VIEWTMP=Linear
GIGABYTE distributors in Serbia have been waiting for official AMD solution and in mean while new BIOS was issued to try and fix this problem.
All vga cards totaling in 4 so far have been exchanged or money returned.
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Thanks for that update on the situation and it is obviously wider spread than was at first imagined.
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Make sure you guys look at the thread HD6850 No Signal Crash
It is the same issue. I got an update from my RMA status. It is verified by them that it is a voltage regulator that spikes the voltage. Straight from the techs mouth. He was very good at checking out the problem and he says MSI has a new batch of cards that are supposed to have the hardware fix. Did not sound like it could be fixed by a bios.
I'll keep you guys posted.
Thanks
Good Luck guys.
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Thanks for your updated info on this problem and I would agree it would seem like the cards would need RMAing to have a hardware fix if that is the case.
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Well , in my country Gigabyte doesn't want to please their customers. I've RMAed the card for the 3rd time this week , and everybody says that it's 100% OK. Don't know what to say , but this bad attitude towards customers will bring Gigabyte down.
Dark Mantis , please , give me a straight contact adress to express my problems to the Gigabyte Mother. This isn't excusable , to treat your customers like this it's outrageous.
Thx for your support.
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Hi fullrespect,
You don't say where you are located geographically so the best I can do is to give you the GGTS details and take it up with them.
Just enter your email address and click on the language of choice.
GGTS http://ggts.gigabyte.com/
Don't expect a fast response but they will answer and hopefully you will get a better service than you appear to be getting so far from your retailer.
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After threatening the local Gigabyte Service with customers protection services they finally are alive. ::) I don't know for sure if this time the card will be replaced , but the chances are improved.
It's frustrating because this story seems endless. I'll keep you in touch with new infos. Thx again.
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Hi everyone,
I've been recently having an issue with my computer that involves the monitor losing signal (screen goes black and the 'no signal' sign comes up) and the computer freezing..(The sound gets stuck and repeats the same sound). Although the computer stays on but nothing can be done except a hard reset.
This only happens when I play CS:Source..about after a full hour of gaming.
I've tried googling similar issues but found no solid answers..
My only clue is that I updated MSI Afterburner from 2.1.0 beta 6 to 2.1.0 beta 7...
Could this be the issue?
It feel like it's my graphics card..
I'm planning to test the computer again with stock mem/core and see if the computer locks up again...
Can't even produce a minidump
Any advice would be greatly appreciated.
FYI: My gaming temps during CS: Source were usually between 48-54 Degrees Celsius. FPS averaging around 299 with everything maxed out.
Edit: I let OCCT run for an hour straight and completed the test without errors. 950/1150 (stock voltage)
I also notice weird textures in BFBC2 which seems like artifacting even at stock 775/1005 settings....
What's wrong with my card?
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Well it does sound like your card although it is hard to prove at the moment. My advice would be to run it at stock until you can sort out the problem. At least that way you know it has nothing to do with overclocking the card.
Make sure that you are running the latest firmware on the GPU and the latest BIOS for the motherboard. Also use the newest drivers for the card and motherboard chipset.
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I'll make sure I'll do all that and keep everyone posted with more information.
Cheers!