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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: steved54321 on February 21, 2011, 05:22:41 pm

Title: GA-P67A-UD7: No POST, FF Error Code
Post by: steved54321 on February 21, 2011, 05:22:41 pm
Hi All,

This is my first post, unfortunately I'll need to ask you guys for some help on this one...
I built a new rig, here are the specs:

Intel i7 2600K 3.4Ghz Sandy Bridge
GA-P67A-UD7 Mobo
G.Skill 2133 Dual Channel RAM
EVGA GeForce GTX460 Super Clocked
1TB WD Caviar Black
Antec TP-750 PSU
Antec DF-85 Advanced Gaming Case

When I boot up the computer the error code is FF
I tried different RAM like OCZ 1600 and G.Skill 1600 in all different slots
Tried different video card
Tried different display cables like VGA, HDMI, DVI
Tried different PSU
Tried reseating the CPU
Tried changing the paste from the stock i7 fan to arctic silver 5 paste following instructions etc.
The first motherboard I tried this setup on was an ASUS P8P67 Deluxe
I noticed that there was a red light where the CPU was
Others had this problem too so I brought it back to the shop so they can RMA it.
That's how I ended up with the UD7 Mobo.
Nothing works...
No video so no POST

I can't find any solutions online for the problem I'm experiencing...

Any help would be greatly appreciated.

Sincerely,

Steve
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: Dark Mantis on February 21, 2011, 07:54:33 pm
Hi and welcome to the Gigabyte forum.

Firstly FF code means that the POST process has completed properly. I take it that you haven't got a buzzer installed or it would also emit one beep to confirm that.

Have you cleared the CMOS and loaded the BIOS Optimised defaults ?

If not follow these instructions first.

Remove the power cable from the mains supply and then press the power switch on the case for a few seconds just to drain any residual energy in the PSU capacitors.

Once done remove the motherboard battery for at least ten minutes before replacing it.
 
Next plug back into the mains supply and boot.
 
You will now need to enter the BIOS by pressing DEL and load Opimised BIOS Defaults.

Make any other changes to the BIOS settings to suit your self and then press F10 to save and exit.
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: steved54321 on February 21, 2011, 09:24:26 pm
Hi Dark Mantis,

I actually brought my motherboard, CPU and RAM to the place I purchesed these items for testing.
They used an ATI PCI-e video card and an OCS PSU.
On first boot he got the same results nothing on screen (not sure if he got the FF I got)
He then removed the video card and placed it back in the slot and we got video fine.
We got the Gigabyte splash screen and got into the BIOS fine.

He just said he had to reseat the video card...
He made it sound very simple... I was like "Okay I'll try at home, sorry for the trouble..."

So I went home and put it together and I'm getting FF again...
Since it worked fine @ the shop should I still clear the CMOS?

My friend and I are pointing out to the video card or PSU.
The PSU powers the board tho adn the video card...
Could it be the video card?

Many thanks!

- Steve
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: Dark Mantis on February 21, 2011, 10:04:32 pm
Are your graphics card and PSU both new ?

Have you made sure that you have connected the power cables up to your graphics card ? Probably two six or eight pin blocks.

The same to your motherboard ...there should be a 24 pin and a 8 pin by the processor socket.

Have you got the card in the right slot ? The top 16x PCIE.

I would advise you to install a buzzer too.

If none of that helps then yes go ahead with the clearing the CMOS as I described.
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: steved54321 on February 21, 2011, 10:27:31 pm
Hi Dark Mantis,

The graphics card and PSU are both new.
The graphics card requires two 6pin plugs for power
From the PSU I plugged in two 6pin connectors to the video card.
The fan turns on for the video card.

On the motherboard the 24pin and 8pin are both connected from the PSU
I tried all the PCI-e slots for the video card.

I'll try clearing the CMOS and let you know!

Thanks,

Steve
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: steved54321 on February 21, 2011, 10:58:36 pm
Hi Dark Mantis,

Tried clearing CMOS by removing mobo battery like you mentioned.
STill getting FF with no display.

The guy at the computer ship said he just reseated the video card.
I don't understand why it's not working~~

Any other tips?

Thanks again!!!

Steve
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: Dark Mantis on February 22, 2011, 09:15:10 am
When you went back to the computer store what components did you take with you ?
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: steved54321 on February 22, 2011, 03:12:22 pm
Hey Dark Mantis,

When I went to the computer store I took the motherboard, cpu, and ram with me.
I didn't take my PSU and video card cause I figured they had them there and they tested using an OCZ PSU and an ATI cheap no fan silent PCI-e card.

It didn't boot the first time but after they reseated the video card it worked.
He just tested on the box same like I did.

Could it be possible my video card could be a DOA?
I'm thinking of bringing my video card to my friends place to test.
After that the only item left out would be the PSU
But it's powering the board fine so I doubt thats it.

Thanks again!

-Steve
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: Dark Mantis on February 22, 2011, 03:28:57 pm
It is possible that the graphics card could be faulty. It would certainly be advisable to test it in  another system. The PSU should be alright but some are multi-rail 12v units and they can sometimes fall short when a GPU of some power is used and the particular rail doesn't have enough power at startup for it.

Is this motherboard in the case at the moment or on the box ?
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: steved54321 on February 22, 2011, 06:08:01 pm
Hey Dark Mantis,

I've been testing the setup on the cardboard box the motherboard came with.
The PSU powers the cheap test ATI card my friend has but I'm gonna test the video card on my friends PC tonight.

Will update you as I test!

Thanks,

-Steve
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: Dark Mantis on February 22, 2011, 06:29:38 pm
Ok mate  ;)
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: steved54321 on February 23, 2011, 02:22:30 pm
Hey Dark Mantis,

I went to the computer shop and told them about the situation.
They said to bring the whole setup there and they will test it.
So we'll find out later today.

I did find out more about Intel Chipset issue which Gigabyte has responded to:

"Any Gigabyte 6-series B2 motherboards that have already been sold will be accepted back for replacement with a B3 board"

Since this motherboard cost me $319CAD I'll be returning it to wait for the B3 board in April.

Will uptdate you as soon as I find out.

Thanks again for the support~!

- Steve
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: Dark Mantis on February 23, 2011, 02:46:40 pm
There is nothing stopping you from using it until April and then exchanging it for the B3 version.
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: steved54321 on February 23, 2011, 03:38:19 pm
You are right!

I guess I didn't read the notice properly from the shop where I bought the board from...
http://www.canadacomputers.com/notice.html

For customers that recently purchased a SandyBridge Chipset P67/H67 from Canada Computers, you are given two options with the recall.
(1) Feb 18-Mar 18: Return the motherboard for a full refund at any Canada Computers location; OR
(2) Mar 18-Apr 15: Replace the motherboard with a newly updated board at any Canada Computers location.

Thanks again lol
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: Dark Mantis on February 23, 2011, 03:46:17 pm
No problem that's what we are here for after all. ;)
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: steved54321 on February 25, 2011, 12:33:23 am
Hey Dark Mantis!

I found the problem~!
I installed the motherboard in the tower and booted it up with VGA OK
Although I was pretty surprised that when I tried the HDMI cable to boot first time it didn't work.

Anyhow, the motherboard must have been shorting when I turned it on while it was on the cardboard box.
When the guy at the computer shop booted it up he put it on the glossy outter box.

I have a feeling that made a difference!

Well now we both know! Thanks again~!
I'll be keeping this board till the B3 version comes out!

Peace!

- Steve
Title: Re: GA-P67A-UD7: No POST, FF Error Code
Post by: Dark Mantis on February 25, 2011, 08:34:19 am
HI Steve,

Gald you finally managed to find the problem and get it sorted out. Hopefully you will be all right now until the new boards come out.