Official GIGABYTE Forum

Other questions related to GIGABYTE => RMA and service => Topic started by: Lego on April 14, 2011, 10:18:41 pm

Title: About video card cooler change
Post by: Lego on April 14, 2011, 10:18:41 pm

Hi, i'm from Romania...
If i want to change the stock cooling from a HD4850. I have the permission to change it ? I mean to not break the warranty :-\
I must go to a service or something like that ?
Sorry for my bad english.

Title: Re: About video card cooler
Post by: Dark Mantis on April 14, 2011, 11:01:46 pm

Usually any major change like swapping the cooling system, fitting a water cooling block instead of stock cooling etc will void the warrranty.

Title: Re: About video card cooler
Post by: Lego on April 14, 2011, 11:25:25 pm

I understand, but i can change it at the service (we have a little one in Romania...i think) ? Or it's not possible ?
Thank you.

Title: Re: About video card cooler
Post by: Dark Mantis on April 15, 2011, 07:44:33 am

You will have to ask them for their view on it but I suspect that it will be the same as here.

Title: Re: About video card cooler change
Post by: oggmonster on April 15, 2011, 10:15:29 am

Who makes the card? If I remember correctly there are a few manufacturers which will allow it, but I think that might only be in specific high end cards.

Title: Re: About video card cooler change
Post by: Dark Mantis on April 15, 2011, 10:40:37 am

I was assuming it was a Gigabyte card but I suppose it could have been a different manufacturer. :-\

Title: Re: About video card cooler change
Post by: oggmonster on April 15, 2011, 10:42:11 am

Quote from: Dark Mantis on April 15, 2011, 10:40:37 am

I was assuming it was a Gigabyte card but I suppose it c ould have been a differnet manufacturer. :-\

Yeah you're prob right lol, but there have been a few general hardware questions on here regarding other manufacturers. So didn't want to asume :P

Title: Re: About video card cooler change
Post by: Dark Mantis on April 15, 2011, 10:46:51 am

No you were quite right I should have made certain first!

Title: Re: About video card cooler change
Post by: oggmonster on April 15, 2011, 10:49:57 am

I hope Lego replies soon, can't stand the suspence much longer! :D

Title: Re: About video card cooler change
Post by: bytheway_r on April 15, 2011, 05:11:31 pm

Many manufacturers are willing to overlook such things as long as you mount the stock cooler back before sending the card for repairs. It's never certain, though and depends on the service you're sending the card to. Officialy, tampering with either hardware or software voids the warranty.

The biggest issue with swapping a heatsink is the possibility of doing physical damage to the card which is sure to void the warranty. That's also the main reason why companies don't allow it ( officialy, that is ).