Official GIGABYTE Forum

Questions about GIGABYTE products => Graphic cards => Topic started by: StrelokL94 on April 16, 2011, 04:10:55 pm

Title: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on April 16, 2011, 04:10:55 pm
I've been having problems with my gtx 570 oc with every game. The games crash everytime i play them. But if I downclock the core to 732mhz (instead of 780) everything is ok. So what should I do to keep the core to 780mhz or more?
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on April 16, 2011, 06:15:51 pm
Hi and welcome to the Gigabyte Forum.

This is a problem that has emerged recently regarding some of these factory overclocked cards. I think they are probably overclocked a little too agressively and not all of them seem to be able to remain stable. As you have found if you downclock them to stock levels they are fine. I think it might be possible to use a new firmware to fix the problem soon.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on April 16, 2011, 06:19:34 pm
Thank you for the reply.
But should I RMA it? If I do RMA it , how long it will take?
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on April 16, 2011, 06:25:13 pm
Hi

I really can't say because we have nothing to do with other areas like that but I do know that you don't have a Gigabyte Service centre in Bulgaria so you would have to arrange with your retailer to RMA it and ship it to the nearest one.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on April 16, 2011, 06:31:02 pm
I'm from Bulgaria but I live in Spain . Is there a Gigabyte Service centre in Spain?
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on April 16, 2011, 06:35:48 pm
Yes there is but where did you purchase the card Spain or Bulgaria ?
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on April 16, 2011, 06:36:28 pm
I purchased it in Mallorca, Spain.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on April 16, 2011, 06:52:15 pm
In that case return it to the retailer and get them to arrange the RMA for you. There is a Gigabyte Centre in Spain so it shouldn't take too long.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on April 16, 2011, 07:05:13 pm
OK.
Thank you for your reply.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on April 16, 2011, 09:02:18 pm
No problem. Please let us know how you get on.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on April 17, 2011, 10:45:56 am
My gtx570 just died while I was playing crysis 2. WTF? Can someone explain that?
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on April 17, 2011, 10:50:17 am
Yes it's deceased! ;)  What other explanation would you like?

Seriously it probably just failed as it had been overdriven and couldn't manage the clock speeds and something has burnt out. One option - RMA.

Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on April 17, 2011, 10:55:43 am
I guess I dont have any other options. I'm gonna RMA it tomorrow.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on April 17, 2011, 11:17:54 am
Well it's not so bad as at least it will cure your problem with the OC not working properly. ;)
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on April 17, 2011, 11:49:04 am
Yeah, not so bad. But if the second card does the same problem i'm gonna change to a different manufacturer.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on April 17, 2011, 12:27:20 pm
Obviously your choice but the stock cards run fine with no problems normally. It is only sometimes with the OC cards.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on April 17, 2011, 12:43:50 pm
maybe the problem is caused by the reference design wich has 6 phase VRM, and is not very good for overclocking or overvolting.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on April 17, 2011, 12:51:23 pm
Could possibly be. They overclock ok manuallly but some dont seem to take the factory OC very well.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: TheDogg on April 20, 2011, 10:15:51 am
Hello
I have two GTX 570 graphics card reference models (Gigabyte and EVGA). Value of increasing voltage, from experience I can tell you that as long as you do not remove the OCP and the value does not exceed 1.1V voltage, there is no problem with the video card's VRM. Can I say I'm the happy owner of a copy of Gigabyte GTX570 excellent, running it with standard cooling at 1000MHz GPU and 2250Mhz  memory, with a supply voltage of 1.1V GPU.
@StrelokL94   you could increase the GPU voltage feeders with 1-2 units and I think you can get things done.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on April 20, 2011, 02:35:25 pm
The card is already dead, I raised the voltage to 1.063, the core clock to 900mhz and the memory to 2150, and while i was playing crysis 2 it died.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: TheDogg on April 22, 2011, 06:34:19 am
Sorry to hear that. You've probably got a weak copy.
This is my Gigabyte GTX 570:
http://forum.lab501.ro/showpost.php?p=109862&postcount=3532
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on April 22, 2011, 01:12:10 pm
Yeah, maybe that was the problem. At what voltage you run it? 1.1?
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: TheDogg on April 22, 2011, 04:21:47 pm
Yes, 1.1V, is the maximum allowed in nvidia inspector.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on May 03, 2011, 11:40:46 am
How long it takes to RMA a GTX570 OC ? I'm still waiting.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on May 03, 2011, 01:16:50 pm
Have you not recieved a reply to your RMA request yet ? If not I would advise contacting them again as sometimes these things get lost along the way.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on May 03, 2011, 05:24:35 pm
I just got it , now i'm gonna test it and see if there are any problems.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on May 05, 2011, 10:50:44 pm
It has no problems at stock. Can someone tell me if there is any safe voltage? I want to overclock it but i have to overvolt it too. The first one died on 1.063v.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on May 06, 2011, 07:44:32 am
I would advise you to run it for a while at stock speeds and make sure that there is no issues with it first. If it is ok then you can fairly safely try overclocking it.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: bytheway_r on May 07, 2011, 03:56:26 pm
These cards are terribly risky to overclock. The VRMs on them are prone to dying and from what I remember, it's best to keep the voltage =<1.05v. Frankly, I wouldn't go much above 1v at all. Your cooling solution won't matter either. I've seen one blown with VRMs running below 0 Celsius. It's the same situation as with GTX 590, the VRMs can't cope with the amount of watts they have to deliver.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on May 08, 2011, 01:12:52 am
So it will be ok if the voltage is 1.025v? or 1.013v? the stock voltage is 0.977v
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: bytheway_r on May 08, 2011, 02:53:14 am
Yeah, should be perfectly fine at those volts.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: crovis on May 08, 2011, 09:20:12 am
Hi, what program did you use to measure the stock voltage? 0.977v is an unusual value.  And about overclocking, it is not advisable to raise the memory speed too much. There is a lot of people which fried their gtx 570, various brands but reference design, at 2200-2250Mhz memory
clock. Overclocking memory brings an insignificant gain in speed, and doesn't worth the risk.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on May 08, 2011, 10:56:11 am
I used GPU-Z to see what the voltage is.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: crovis on May 08, 2011, 12:38:50 pm
GPU-Z shows the VRM voltage, as i understood. Nvidia Inspector, or MSI Afterburner read the core voltage which sometime is different than showed in GPU-Z. Mine for example is 0.967v in GPU-Z and 0.975v in Nvidia Inspector. At this values Crysis crash to desktop in about 10 min.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: bytheway_r on May 08, 2011, 12:57:59 pm
I have a 4870x2 and it reports correctly both in GPU-Z and RivaTuner ( this will report all info the card is willing to give on temperatures and voltage/current ).

I'll agree on memory overclocking. Not sure about the GTX 570 but on my card there's little performance gain while there's a huge increase in power consumption and heat. When you take into account that it's the memory that dies most often on graphic cards it's best to overclock it only a little.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on May 08, 2011, 05:54:15 pm
Yes it is different, GPU-Z shows 1.039v max and MSI Afterburner shows 1.05v max voltage.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: crovis on May 08, 2011, 09:24:23 pm
It might be useful   to read this:
http://www.overclock.net/nvidia/929152-have-you-killed-570-a-56.html
Someone killed his GTX 570 OC Windforce at factory voltage 1.000V. Just running Furmark for 3 minutes at 850/1700/2250 Mhz. The whole thread is about people who unintentional destroyed their gtx 570, and how they do that. The fact is that: there are not enough VRM to handle a high overclocking and overvolting on the reference PCB, and it's possible that a combination of high voltage + over 2200Mhz memory clock to be the right formula for burning one or two regulator modules.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: StrelokL94 on May 14, 2011, 06:00:00 pm
Is 59c-67c on load a safe temp?
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on May 14, 2011, 06:50:02 pm
Yes definitely!
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: elysion on May 15, 2011, 05:07:23 pm
GPU-Z shows the VRM voltage, as i understood. Nvidia Inspector, or MSI Afterburner read the core voltage which sometime is different than showed in GPU-Z. Mine for example is 0.967v in GPU-Z and 0.975v in Nvidia Inspector. At this values Crysis crash to desktop in about 10 min.


so which one should be recommended the .967 or .975. im running stock clocks and it crashes with .963 after some hours playing..

thanks
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: Dark Mantis on May 15, 2011, 06:03:22 pm
Well I would say the best thing is to set it to 0.967 and then check that GPU-Z agrees that it is that voltage.
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: crovis on May 16, 2011, 12:35:14 pm
Your 0.963v is the voltage which your GPU draws from the circuit. Mine, measured with Nvidia Inspector, is 0.975v. VRM voltage (Voltage Regulator Modules), in my case is 0.967v (showed in GPU-Z).
You cannot raise the voltage at 0.967V because it's the VRM voltage and it's not accesible directly via software. You can only manipulate the GPU voltage with an increment of 0.012v, or 0.013v, so 0.963v+0.012v=0.975v, 0.975+0.013=0.988v and so on. Anyway raising the GPU voltage will raise the VRM voltage too.

Some options you may want to consider:
- update the bios. This sets the GPU voltage in 3D mode to 1.013v which will boost the temperature by 3 to 5 degrees Celsius and it's possible to increase the stress of your card.

- downclock, not necessary to non overclocked default but to 750, or 760Mhz. It's what i did and i've managed to keep it stable at 770Mhz using the 270.61 drivers.
 
- try to RMA. It seems the processors used for the new GTX 570 OC Windforce batches, are selected from those which default operating at 1.005v or 1,013v. So, no more crashing.

- or you can raise the voltage, first at 0.975v, test it, see if it works, if not raise it at 0.988v. This should be enough. Remember, overvolting is risky and it's your choice to do it or not. I don't know if it will affect your warranty.

 
Title: Re: GTX 570 OC PROBLEM !!!!!!
Post by: elysion on May 16, 2011, 01:17:45 pm
hi mate
i tested with Nvidia Inspector and it shows 0.975v, i have done that with MSI before but Nvidia Inspector looks better i think.

my stock voltage for the OC model shows 1.038v but that's seems very high, so I still went to .975 for the performance P2 mode in nvidia inspector but the system crashes, even if i go to .963 or 0.988 it does not matter, it crashed, i guess it has nothing to do with drivers right, maybe i reinstall the 266 driver rather than the 270?
i flashed the bios with the one from the website to download, no luck as above mentioned it shows me 1.038v as the stck

As i understand the VDDC is the VRM voltage controlled by the graphics card which adjusts the voltage depending on load, right?

please advice thanks for your help