Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: kira1985 on June 08, 2011, 04:21:51 am
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Right. I tried updating the bios, using the @bios software, to F12 version just to find out the pc wouldn't even boot. I sent it to a tec assistance and they had the same problem, F11 and F12 bioses = no boot.
Basicly I'm stuck with bios F10 and I can't get a cheap cpu upgrade (C2D E6750 -> C2Q Q8400) because god knows why. This is stupid.
Don't bother telling me to reflash it. I'd have no pc to work on or post with. I spent $30 on that tec assist for NOTHING.
This is my setup (other than mobo in thread subject duh):
Corsair HX520 power supply
2x1GB Corsair DDR2-800
2x500GB Western Digital Caviar Blue
MSI Radeon HD3850 256MB
Intel Core 2 Duo E6750 2.66GHz
Windows XP SP3
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"Don't bother telling me to reflash it. I'd have no pc to work on or post with."
How did you post this then ? ? ? ? ?.......Ahhhh! F10!.... you may want to reread the section in the manual about dual Bios, yes you have two just for this very reason
In some very rare instances, if there is a problem with flash a giga board, it's with @Bios...... I do use it my self sometimes but the Guru's tell me never, ever.......use "Qflash instead.........sorry as you told me not too......but that's the answer.
If you can't get a cheap CPU upgrade, .... what about an expensive one...
Aussie Allan
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"Don't bother telling me to reflash it. I'd have no pc to work on or post with."
How did you post this then ? ? ? ? ?.......Ahhhh! F10!.... you may want to reread the section in the manual about dual Bios, yes you have two just for this very reason
In some very rare instances, if there is a problem with flash a giga board, it's with @Bios...... I do use it my self sometimes but the Guru's tell me never, ever.......use "Qflash instead.........sorry as you told me not too......but that's the answer.
How about you read the part where I said even the guys at the tec assist had the very same problem?
If you can't get a cheap CPU upgrade, .... what about an expensive one...
Aussie Allan
How about you not post useless crap like this? If I could afford a whole new pc I wouldn't bother with such an awful customer support like giga's.
You were of no help whatsoever, thank you very much.
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Mr Brazil
People at TEC Asist are just That! People! And going off our version (PC World Tech Guy) can be bigger idiots then the People that use them.
I actually gave you some pretty good FREE advise, Take a chill pill and reread and cut the abuse......Especially about @Bios and Dual Bios
Have a nice Day ;D
Aussie Allan
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I actually gave you some pretty useless terribad FREE advise
Fixed for you.
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I actually gave you some pretty useless terribad FREE advise
Fixed for you.
Foi o meu prazer... raramente fazem venho para comunicar-me com alguém com a inteligência de um fascólomo
Aussie Allan
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I find your attempt to insult me with google translator very amusing considering you "advise" me to do something that DID NOT WORK. I wonder if it could be because you're illiterate or something...
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OK ladies, put your handbags away.
Kira1985:
When you and TEC Assist updated BIOS to F11 or F12 did you disable the "Keep DMI Data" option? If not, that could be one reason why you are having issues with the update process and failure to BOOT after flashing.
Although @BIOS is Gigabyte software it is, as Aussie Allan has stated, much better to use the QFlash utility when updating the BIOS. This is because QFlash runs in DOS whereas @BIOS runs through the Windows operating system.
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Well an attempt is an attempt......at least your in a better mood now.....I'm am actually really sorry you've had a bitch of a time with your PC but all people like me (Unpaid and abused occasionally) are trying to do is offer assistance with people such as your self that are at there wits end.
If you don't understand Australian humour and my advice didn't work for you ......Tuff titties for me!......just be patient and wait for the next victim to come along and try to give good advice you think is Bulls**t
Hope you get it fixed
Aussie Allan
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OK ladies, put your handbags away.
Kira1985:
When you and TEC Assist updated BIOS to F11 or F12 did you disable the "Keep DMI Data" option? If not, that could be one reason why you are having issues with the update process and failure to BOOT after flashing.
Although @BIOS is Gigabyte software it is, as Aussie Allan has stated, much better to use the QFlash utility when updating the BIOS. This is because QFlash runs in DOS whereas @BIOS runs through the Windows operating system.
I used @bios, the tecs used the qflash utility and yes, they disabled it.
I do have to ask a question though, why do you feel the need to update your BIOS, is it to allow you to run a different CPU or just because updates are available?
F12 bios is supposedly the only one that supports C2Q Q8400, according to gigabyte's cpu support list in their website. Since I can't afford another major pc upgrade, updating to that bios is the only way.
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I am really not sure why the BIOS update would result in failure to BOOT and I think this is something that you may have to raise directly with Gigabyte support and see if they can advise you or if they know of a problem. You can contact them through this form: http://ggts.gigabyte.com/tech.asp?ClassID=2&Country=Brazil&SourceWeb=B2C but please be patient as it can take several days before they reply.
ps: I edited my previous post as I re-read your original post and realised why you need the BIOS update so removed that question.
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I am really not sure why the BIOS update would result in failure to BOOT and I think this is something that you may have to raise directly with Gigabyte support and see if they can advise you or if they know of a problem. You can contact them through this form: http://ggts.gigabyte.com/tech.asp?ClassID=2&Country=Brazil&SourceWeb=B2C but please be patient as it can take several days before they reply.
ps: I edited my previous post as I re-read your original post and realised why you need the BIOS update so removed that question.
I did e-mail them through that form, but I'm guessing several days will be months or in another life.
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Yes, I know it can feel like it, especially when you are trying to get something resolved. :-\
Sadly for you, this forum is UK based and as such we have no real influence over what happens in other parts of the world. :'(
They will reply eventually and, if they are anything like the Tech Support guys over here, they will do their best to resolve the issue for you. ;)
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Hi
Having read all the fun and games that has been happening here and everyones advice seems to be fair to me. I would say it is worth trying an extended CMOS clear and then reload the latest optimised BIOS settings. Please follow these instructions exactly!
Remove the power cable from the mains supply and then press the power switch on the case for a few seconds just to drain any residual energy in the PSU capacitors.
Once done remove the motherboard battery for at least six hours before replacing it.
Next plug back into the mains supply and boot.
You will now need to enter the BIOS by pressing DEL and load Optimised BIOS Defaults.
Make any other changes to the BIOS settings to suit your self like disabling the floppy drive, disabling the full screen logo and making the HDD the primary boot device and then press F10 to save and exit.
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Gigabyte's support answered me; they said the same thing. I did all of that repeatedly - except the wait for 6 hours part, but 10min -, it... just... won't... work.
I already have the Q8400, now I can only pray that it will boot when I put the cpu on the socket despite the F10 bios not officially supporting it. If not, I don't think gigabyte will miss my money in further upgrades.
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If your CPU isn't installed yet then your motherboard isn't going to do anything regardless! You can always take your motherboard to a local shop and get them to update the BIOS so that it does support your CPU.
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Wait... what?
The F12 bios is the only one that supports the Q8400.
I did take the pc to a tec assist and they got to the same problem: F12 bios = reboot loop. Same with the F11 bios.
I have the Q8400 running already (replaced a E6750), but due to no official support (microcode thingy) the cpu isn't recognized and makes no use of SSE4.
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I just tried to update to a beta F13b bios. It didn't work either, it went into a reboot loop after post screen.
So there is something very wrong with these bioses or mobos since I'm not the only one facing this.
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My apologies if you have already answered this but how did you run the BIOS updates ?
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A question :
Is your CPU a new or used ( possible bad because overclocked before )
Pierre
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My apologies if you have already answered this but how did you run the BIOS updates ?
After copying all the bioses to a pendrive each in a folder of their own, 1) rebooted, 2) went into bios, 3) loaded optimized defaults, 4) rebooted, 5) flashed with q-flash (setting "keep dmi data" enabled or disabled didn't change the results), 6) rebooted, 7) loaded optimized defaults, 8) rebooted. All bioses from F6 to F10 work perfectly. F11, F12 and F13b bioses make the pc run into a reboot loop past the POST screen.
Then followed the unplug power cable and remove battery (for 10min) suggestions, and started over. Needless to say, I'm still stuck with the F10 bios.
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A question :
Is your CPU a new or used ( possible bad because overclocked before )
Pierre
The Q8400 is new.
The E6750 was new when I bought it 3 years ago. I had it overclocked to 2.8GHz (7x400) for a while, no errors in a 24 hours run on prime95. Then I brought it down to stock clock afraid that Bad Company 2 could possibly be sensitive to overclocks, even though the game has freezing/ctd bugs that lots of people face.