Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: enrold on June 22, 2011, 08:16:17 pm

Title: can you help me? GA-990FXA-UD3
Post by: enrold on June 22, 2011, 08:16:17 pm
Hi there,
Finally I decided to buy GA-990FXA-UD3 because for my devices this is the best.

But now I have one problem, I have three hard disk, all devices are WD but all devices are diferent sizes. I have like first hard disk one WD 1TB size (WD caviar green) the problem is when I turn on sometimes it starts correctly and sometimes I have black screen with the cursor at the top left and it doesn't charge the system until I push a reset button.

Do you have any idea that what can I do?

Should I put another hard disk for to start?

Title: Re: can you help me? GA-990FXA-UD3
Post by: absic on June 22, 2011, 09:44:52 pm
Hi there,

it is not a good idea to use a "green" drive as you primary BOOT drive (the one with the OS installed on it) as they are much better as a storage drive.
If you can change you main BOOT drive you should find things improve.
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 23, 2011, 09:33:02 am
Hi there,

it is not a good idea to use a "green" drive as you primary BOOT drive (the one with the OS installed on it) as they are much better as a storage drive.
If you can change you main BOOT drive you should find things improve.

 :o I thought that device are as good as any other.
now I'm trying to prove the most little one WD 250 GB

thx for your quickly answer.

Title: Re: can you help me? GA-990FXA-UD3
Post by: absic on June 23, 2011, 11:19:14 am
Yes, I understand and it is something that is not widely shouted about. The big problem with the "Green" drives is the fact that they want to power down too much in an effort to save energy. This is not a good thing for the main drive to do, as you can imagine.  :o

There have been plenty of other users on the forum who have come across the same problem and I doubt you will be the last.  ;)
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 24, 2011, 03:21:15 pm
Yes, I understand and it is something that is not widely shouted about. The big problem with the "Green" drives is the fact that they want to power down too much in an effort to save energy. This is not a good thing for the main drive to do, as you can imagine.  :o

There have been plenty of other users on the forum who have come across the same problem and I doubt you will be the last.  ;)

Yes it's true I could find that similar situation  when I had the other motherboard sometimes I could hear one device stopped. So you're telling me, I think it's this device.
However my problem it was other, the problem was connecting too many devices on the same cable from the power supply and so could not boot disk.

I hope to have finished with the problem :)
Title: Re: can you help me? GA-990FXA-UD3
Post by: Dark Mantis on June 24, 2011, 07:41:36 pm
I am sure that Absic is correct as to the cause of your troubles. It is much more common a problem than most people realise. You didn't mention what PSU you were using also.
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 26, 2011, 10:51:06 am
I am sure that Absic is correct as to the cause of your troubles. It is much more common a problem than most people realise. You didn't mention what PSU you were using also.

Hi
ok I didn't tell you nothing and me problem persists sometimes arrive until "Lauding Operating System" and sometimes only pass to Bios. When my system arrive and I could see "Lauding Operating System" then all run and work ok.
good said this I going to put all things I have into my pc.


 ANTEC 850W TRUEPOWER QUATTRO, 850 W
Processor   AMD Phenom(tm) II X6 1055T Processor, 2800 Mhz
Mem X2  Kingston KHX1600C9D3/4G 
Name   ATAPI BD  O  DH4O1S ATA Device
Name   HL-DT-ST DVDRAM GH22NS40 ATA Device
SoundCard X-Fi Titanium Fatality
Graphic card EAH6950/2DI2S/2GD5
Model   WDC WD10EARS-00Y5B1 ATA Device
Model   WDC WD2500KS-00MJB0 ATA Device  <---boot device
Model   WDC WD3200AAKS-00VYA0 ATA Device
it's thats all.

one thing more, I've changed already once Motherboard, because I thought it was bad.

what can I do?
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 26, 2011, 10:57:41 am
I'm even thinking of going to the store where I bought the motherboard and will replace it with a chipset 890FXA
Title: Re: can you help me? GA-990FXA-UD3
Post by: absic on June 26, 2011, 11:09:34 am
Hi again,

How are you SATA devices connected to the motherboard?
Are you using AHCI Mode for all of them?

If you are using AHCI Mode for all devices I would suggest that you try moving the BlueRay and DVD writers to ports 4 & 5 and set the control for these in BIOS to Native IDE. There are sometimes problems of this nature caused by SATA DVD,BD and CD writers when running in AHCI Mode.
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 26, 2011, 04:29:24 pm
Hi again,

How are you SATA devices connected to the motherboard?
Are you using AHCI Mode for all of them?

If you are using AHCI Mode for all devices I would suggest that you try moving the BlueRay and DVD writers to ports 4 & 5 and set the control for these in BIOS to Native IDE. There are sometimes problems of this nature caused by SATA DVD,BD and CD writers when running in AHCI Mode.

Hi there.

I didn't have on AHCI mode, it was on Native IDE. But now I've put on AHCI and also Sata 4&5 on IDE and Ports as ESP from 0 to 3 in Enable. now it looks like work better. I don't know, I will try let it and I will see if improve it.

I'll bring updates. 
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 27, 2011, 08:47:35 pm
Hi there
I have bad news :(, now ocassionally appears this screen and stays there the pc doesn't run. Pc and I went into a loop in which I try to restart and the pc doesn't work even not appear "lauding operating system" so all the time, it doesn't even let me enter the bios, until I unplug the electricity.

I have learned another way to boot the pc is when I go start push  F12  to enter boot mode and I tell it which hard disk is boot. but this it doesn't work ever.

I'm desperate and I think  I'm going to go tomorrow at store where I bought the motherboard and they'll try it.

this is the firts time I can't configurate one PC :(

and so sorry for my bad English. :-\
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 27, 2011, 08:53:49 pm
the screen
I can't put into here

the screen is when left S.M.A.R.T OK en each hard disk. I think is something to the RAID
Title: Re: can you help me? GA-990FXA-UD3
Post by: Dark Mantis on June 27, 2011, 09:15:41 pm
the screen
I can't put into here

the screen is when left S.M.A.R.T OK en each hard disk. I think is something to the RAID

I am sorry but i don't understand what you are trying to say here. :-\
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 28, 2011, 07:04:53 am
the screen
I can't put into here

the screen is when left S.M.A.R.T OK en each hard disk. I think is something to the RAID

I am sorry but i don't understand what you are trying to say here. :-\

hi
in two post before this I said "I have bad news , now ocassionally appears this screen " and then in the last  I try to show you the picture but I didn't put into the post.

well this screen is to AHCI mode which into screen show all my hard disck and the each one next  show this" S.M.A.R.T   OK" and PC stopped here.
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 28, 2011, 09:52:54 am
is this picture
Title: Re: can you help me? GA-990FXA-UD3
Post by: absic on June 28, 2011, 09:58:41 am
Hi again,

sorry to say I have encountered similar BOOT and restart problems on the GA-990FXA-UD5 which I haven't been able to resolve yet. I think there is a problem with the BIOS, rather than a hardware issue and I would strongly recommend that you contact GGTS here: http://ggts.gigabyte.com/tech.asp?ClassID=2&Country=Spain&SourceWeb=B2C if you haven't already done so.
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 28, 2011, 10:20:01 am
Hi again.

Today when I try to start my PC I've changed onchip sata type from AHCI mode to Native IDE and now looks like run ok even it reset thing I've never been be able to do. lol it's absolutly amazing. I prove some days and if come back to fail I'll change to motherboard by other. :(

could be that the fact of installing win7 in AHCI mode  and now back to native ide works?
I don't know :)
Title: Re: can you help me? GA-990FXA-UD3
Post by: absic on June 28, 2011, 10:28:38 am
Even if the system seems OK under Native IDE mode you should still raise a support ticket with Gigabyte as the underlying issues will still be there.
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 28, 2011, 11:19:42 am
Even if the system seems OK under Native IDE mode you should still raise a support ticket with Gigabyte as the underlying issues will still be there.

ok I send it yet.
Title: Re: can you help me? GA-990FXA-UD3
Post by: enrold on June 28, 2011, 12:12:44 pm
I'm sorry, but this evening I think I'm going  change the motherboard. because I see no way out of this. And that means going to suthbridge 890FX

when everything seemed to go well again. This becomes a mistake again.
a conclusion that is already mine. It seems every time I turn on the pc and turn off  it on again this increasingly cost you more start as if it were corrupting the bios more and more until you reach a point where you have to modify some of the bios for this to work again.

Good said that I can only thank you for your patience with me and thank you very much for your help.
Title: Re: can you help me? GA-990FXA-UD3
Post by: absic on June 28, 2011, 12:25:44 pm
I understand your frustration and I am having similar problems with my GA-990FXA-UD5 so I know how you feel.

Contact GGTS as I said earlier, they have just sent me a Beta BIOS for my motherboard which does seem to be better, although I haven't fully tested it yet. They may have a similar Beta BIOS that you can try but you won't know if you don't ask them.