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Other questions related to GIGABYTE => RMA and service => Topic started by: pimpuk on July 09, 2011, 04:14:10 pm

Title: RMA `d z68 ud3
Post by: pimpuk on July 09, 2011, 04:14:10 pm

hi

sadly had to rma ud3  throu overclockers.co.uk , it turns out the usb ports had died on it ,any way  there are telling that has iam out of the 28 day refund period it now has to go back to giga to be either replaced or repaired and they are saying this takes upto 28 days

just wondering if any of the giga guys can give me an idea on how long there  turnarounds take atm

nice mb btw really like it and my first giga product ive bought ,shame it died on but ive had it with other mb`s also


thanks

Title: Re: RMA `d z68 ud3
Post by: Aussie Allan on July 09, 2011, 04:42:49 pm

 Overclockers.co.uk.........WOW!......that's the best service I heard from them!........do you own a gun to go with your 6'10" , 280lb body?

 Aussie Allan

Title: Re: RMA `d z68 ud3
Post by: pimpuk on July 09, 2011, 05:03:58 pm

thanks for the quick response

cheers

Title: Re: RMA `d z68 ud3
Post by: Aussie Allan on July 09, 2011, 05:23:39 pm

Quote from: pimpuk on July 09, 2011, 05:03:58 pm

thanks for the quick response

cheers

Yes they are pretty nice boards if you've been away from Giga for a while  ;)

 Aussie Allan

Title: Re: RMA `d z68 ud3
Post by: Dark Mantis on July 09, 2011, 05:56:54 pm

Yes I would agree however they could do with a bit of work on the BIOS/EFI front. Hopefully with a few more updates the board should be better than ever.

Title: Re: RMA `d z68 ud3
Post by: runn3R on July 14, 2011, 01:54:29 pm

Hi pimpuk

It usually takes a few (3 ~ 5) working days to handle the repair and ship out process from the date the product is received by our GIGABYTE UK RMA dept.
Sometimes it may take longer when we receive a bigger amount of products for repair.