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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: crownpiyush on September 18, 2011, 12:35:26 am

Title: Z68XP-UD4 Problem
Post by: crownpiyush on September 18, 2011, 12:35:26 am
hi,

toady i assmebled my rig but when i try to boot for the first time......it shows no display...........i checked every single cable, cleared cmos, re-install CPU,
checked ram in eac dimm but there is no display at all.

so i decided to take it out form my cabby but stills the same.it gives 1 beep on power on .........cpu cooler fans spins a bit and then stops and again starts..........

so please tell me how can i fix this?  :(
Title: Re: Z68XP-UD4 Problem
Post by: Vapperhiir on September 18, 2011, 01:21:21 am
Check GPU. If you can then swap for another video card and try again. Also if possible re-check your display and display cables and connections.
I think these should be fist things to try to eliminate from causing the problem.
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 18, 2011, 07:02:52 am
i tried igp also and checked all the cables but still no display.
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 18, 2011, 07:22:05 am
You say that you have all the cables inserted but do you have all these:

24 pin and 8 pin to motherboard ?

6 pin and 8 pin to graphics card ?

What PSU are you using ?

What outlet port are you using on the GPU ?
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 18, 2011, 07:46:08 am
ya i propery inserted 24 and 8 pin connector also and i m using corsair tx650 v2 and i tried dvi and hdmi both ports.
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 18, 2011, 07:49:15 am
You didn't mention if both the power cables are attached to the GPU ?
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 18, 2011, 08:09:41 am
both power cable are also connected to the GPU.....
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 18, 2011, 08:56:50 am
What PCIE slot have you got the card inserted in ?

Is the BIOS set to that slot as Primary Display Device ?

Is it set to PEG or PCIE ?

Are you using a native cable or an adapter ?
Title: Re: Z68XP-UD4 Problem
Post by: TigetLi on September 18, 2011, 09:35:04 am
Hello crownpiyush,

Post your system OS and Hardware parameters in your signature block using the option in members profile for this Forum. . It will make it much easier for us to help you. Use DM and I signature block as benchmarks.

Give us more insights into your problem? Is this a brand new computer system? Are all commponents and devices new? Have you ever been able to successfully boot to BIOS with it?

If you have not done so try your video card in both PCI-E slots?

Your motherboard has onboard graphics. The picture in BIOS section of your manual seems to have it defaulted to auto. Suggest you remove the video card and try connecting your onboard video to your monitor using the rear motherboard HDMI connection? You may need an adapter to do so.

Good Luck,
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 18, 2011, 08:22:29 pm
i took out my graphics card and tried to boot from onboard graphics and now its running fine........

thanks lot  u gyus for giving me ur precious time. :)
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 18, 2011, 09:32:55 pm
So have you tried replacing the graphics card now after making sure that it is set as the default device in the BIOS ? It should work then hopefully.
Title: Re: Z68XP-UD4 Problem
Post by: TigetLi on September 19, 2011, 12:09:38 am
You're welcome and great news,

Make sure that you update your motherboard BIOS to the latest BIOS if needed.Do not use BIOS Beta version for now just full releases  If the Video card test suggested by DM does not work, try that video card in another PC system.

Good luck,
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 19, 2011, 07:38:51 pm
So have you tried replacing the graphics card now after making sure that it is set as the default device in the BIOS ? It should work then hopefully.

i will try that and let u know.......... :)
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 19, 2011, 07:46:21 pm
You're welcome and great news,

Make sure that you update your motherboard BIOS to the latest BIOS if needed.Do not use BIOS Beta version for now just full releases  If the Video card test suggested by DM does not work, try that video card in another PC system.

Good luck,

buddy i m not having any problem right now..........so do i need to upgrade the BIOS.........and i connected my Seagate Sata 1TB 7200.12 hdd through marvel port still i feel that booting time and performance wise it is lil bit slow..........

can u please tell me to which sata port i have to connect for better speed and performance. i also enabled XHD and set PCH sata control mode as RAID (XHD) in BIOS.

Title: Re: Z68XP-UD4 Problem
Post by: TigetLi on September 20, 2011, 06:28:46 am
Hello crownpiyush,

It is recommend to Update your BIOS only if there is something positive for you to gain from the update. (Example: You have check your video card in another computer and it works fine but it refuses to work in your own system even after disabling onboard BIOS and selecting PCI-e as the Graphics card BIOS boot option. If a new BIOS exist, installing it could possibly resolve that issue.) Do not try to fix something that ain't broken...!  If your computer meets your expectations, than leave it alone and enjoy it. Remember that the onboard video is fine for 2D operations. If you intend to play games or view HD videos you will have to get your Video Card back into your sysyem to do so.

I cannot assess your boot time unless unless you post your system particulars in you signature block as requested earlier. Give actual boot times not feelings. Your Seagate Hard drive will be fine in either one SATA ports. Both SATA ports can handle more than its max output. Also I suggest that you be specific when you talk about a device, give common name and part number. Check the seagate website for a possible firmware update for your hard drive. Remember to backup your hard drive before applying any firmware update to it.

There maybe one explanation for your longer than expected boot time. You appear to have selected some RAID options in BIOS and you appear to have only one hardrive. Your BIOS and your RAID driver may be looking for a RAID array during the Boot sequence. Make sure that Full Logo boot option is disabled so that you can see the various BIOS screens during the Boot process. Watch at the top of the second or third boot page for something about RAID or locating a RAID array. If you do have only one hard drive turn RAID off and Select IDE mode.

You should also enable the Quick Boot option in BIOS.

Cheers...
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 20, 2011, 07:10:37 pm
when i power on my pc it took 30 - 35 seconds on welcome screen and here are few more problems i m facing:-

1). it stops giving beep sound on booting.
2). sometimes when i press shutdown it logs off or sometimes go to sleep.

Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 20, 2011, 07:28:05 pm
Buddy this is my HDD Model No. - ST31000524AS and Interface - 6Gb/s......... :)
Title: Re: Z68XP-UD4 Problem
Post by: TigetLi on September 20, 2011, 09:41:35 pm
Greetings,

Thanks for adding your system parameters. I can now better visualise your system.

Can you expand as two how your system when from "it is running fine.." in your second last post to the boot and shutdown anomalies you posted in your last post. Did you make any change to your system configuration or the BIOS or windows settings?

Have you disabled RAID and selected IDE as interface? Does your Seagate hardrive need a firmware update?

Have you disabled all power savings and sleep options in both BIOS and Windows? 

Are you still running with onboard graphics or are you using your PCIe video Card?

Remember that your posts are our insights into your system. In future posts try to be as specific as possible. For Example: I have not made any changes to my hardware config or BIOS settings but I now have new problems. My computer now .... or I changed BIOS setting X and Y... and Connected my video card...and..

In summary many things could be causing the new sympthoms you described. We need to assert your config and settings first before being able to take pertinent corrective action(s). Take a few moment to answer above questions.

Meanwhile, double check your speaker connection on the motherboard, confirm both proper insertion and polarity.
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 21, 2011, 08:53:38 am
Did you make any change to your system configuration or the BIOS or windows settings?

no din't cahnge anything.

Have you disabled RAID and selected IDE as interface? Does your Seagate hardrive need a firmware update?

yes i disables RAID and selected IDE as interface.

Have you disabled all power savings and sleep options in both BIOS and Windows? 

yes i disabled all power saving options

Are you still running with onboard graphics or are you using your PCIe video Card?

i set Init Display First as PCI and Onboard VGA as AUTO.
i also set Full Screen LOGO Show as Enabled but it does not shows.

and speaker is also connected properly.

and last night i tried to OC manually by just increasing mulitlier by 45 and when i restarted to apply changes mobo choose mulitlier as 34 on its own.
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 21, 2011, 09:46:23 am
In view of some of your little problems there I think it would be worth doing the following :

The next thing to try is to clear the CMOS.

Remove the power cable from the mains supply and then press the power switch on the case for a few seconds just to drain any residual energy in the PSU capacitors.

Once done remove the motherboard battery for at least one hour before replacing it.
 
Next plug back into the mains supply and boot.
 
You will now need to enter the BIOS by pressing DEL and load Optimised BIOS Defaults.

Make any other changes to the BIOS settings to suit your self like disabling the floppy drive, disabling the full screen logo and making the HDD the primary boot device and then press F10 to save and exit.
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 21, 2011, 09:53:43 am
@Dark Mantis

i have to replace it after one hour  :o..........

can i clear the CMOS by CMOS  jumper......... :)
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 21, 2011, 09:57:51 am
No I am afraid not. Trying it that way is very hit and miss and can't be relied upon. The method I explained is the only sure way to clear the CMOS. In really bad cases sometimes we leave it all night!
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 21, 2011, 10:01:59 am
ok then i will do that way only....... :)
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 21, 2011, 11:50:17 am
dear i did wat u told me to do and now pc starts with a beep but still POST screen is not coming i have to continouslly press delete button for entering in the BIOS.Sometimes POST Screen came and sometimes not.
and i also noticed that whenever i try to change BIOS settings through TOUCH BIOS beep sound again stops working and it starts working again when i  LOAD OPTIMIZED DEFAULT manually by pressing delete button.
Not able to enter in the BIOS on restart .i have to completely shutdwon my pc for entering in the BIOS.
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 21, 2011, 07:27:04 pm
where r u guys??????? :(
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 21, 2011, 07:49:00 pm
Hi sorry for the delay but I have other things to do as well. ;)

Try disabling all the power saving modes in the BIOS. Remove Touch BIOS completely along with any other Gigabyte software that you have installed. Then clear the CMOS again.
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 21, 2011, 07:51:27 pm
dear can it be fixed by updating BIOS......
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 21, 2011, 07:53:00 pm
It depends on what the problem is.
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 21, 2011, 07:54:18 pm
buddy i more thing i would like to tell you that after clearing CMOS...........it starts giving beeps sound and starts showing start up screen and when i change anything from BIOS again no beep and no startup screen...........
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 21, 2011, 09:14:27 pm
Hi sorry for the delay but I have other things to do as well. ;)

Try disabling all the power saving modes in the BIOS. Remove Touch BIOS completely along with any other Gigabyte software that you have installed. Then clear the CMOS again.


i uninstalled all the gigabyte softwares and than cleared the CMOS again.it starts working untill i change any setting from BIOS. the moment i change bios settings it stops working again. >:(
Title: Re: Z68XP-UD4 Problem
Post by: TigetLi on September 22, 2011, 01:08:08 am
Hello crownpiyush,

The default BIOS appears to be working. Change your setting in BIOS one at a time to try to isolate which one(s) is/are stopping your BIOS from booting.

Keep a detail list of the BIOS options tried and their results and post it to this thread for analysis. Start with simple BIOS change like disabling "Full Screen LOGO" , Enabling "Quick Boot" . and enabling "USB legacy devices"... Go through all the BIOS settings you need to change one at a time. If a BIOS option works keep the change and save the profile using F11. If a BIOS option does not work do not use it the next time. Reload your last successfull BIOS profile through F12 and then try to make another needed BIOS change. Post BIOS changes that worked and those that did not.

Take it slow, be analitical and keep detailed records of your changes. Make your future posts as detailed as possible so that folks can get a complete picture of your actions and their effects on your system.

Good luck,
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 22, 2011, 08:17:00 am
i checked by simple setting like enabling "Full Screen Logo" and , enabling "quick Boot" one at a time...............no matter wat i change in bios the result is same NO BEEP and NO Start-up Screen. :(
Title: Re: Z68XP-UD4 Problem
Post by: Vapperhiir on September 22, 2011, 08:56:40 am
I'm not mybe right person to tell and let Absic or DM confirm it but I would try updating BIOS now. But let members with better experience and knowlege confirm my thoughts before You update.
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 22, 2011, 12:02:48 pm
lets see what experts says.......
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 22, 2011, 04:20:33 pm
Try following these instructions. It might take several attempts to get right but just persevere.

You can kick in the backup BIOS by shutting down the PSU from the wall, then hold down your case power button in and then turn on the power supply button, a few seconds later the board will start, shut off the power supply then.   Then you can turn on the power supply again and power up the board normally and DualBIOS will kick in.
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 22, 2011, 04:40:10 pm
Try following these instructions. It might take several attempts to get right but just persevere.

You can kick in the backup BIOS by shutting down the PSU from the wall, then hold down your case power button in and then turn on the power supply button, a few seconds later the board will start, shut off the power supply then.   Then you can turn on the power supply again and power up the board normally and DualBIOS will kick in.

it worked but only for once and after unstalling gigabyte softwares except drivers booting time improves now it takes only 5 - 10 seconds.
the time i "LOAD OPTIMIZED DEFAULT" there is only beep sound but no startup screen.
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 22, 2011, 05:00:29 pm
Well the single beep just confirms that POST has completed successfully so you know there is not much wrong with the motherboard/cpu.

Have you tried with the monitor attached to the onboard  port ?
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 22, 2011, 05:51:07 pm
Well the single beep just confirms that POST has completed successfully so you know there is not much wrong with the motherboard/cpu.

Have you tried with the monitor attached to the onboard  port ?

When i connect via the DVI input on the monitor, it look great with sharp text and the correct desktop size.
and now i got this message " The Catalyst Control Center is not supported by the driver version of your enabled graphics adapter.Please update your ATI graphics adapter , or enable your Ati adaptor using the displays manager.
When I connect via the HDMI input on the monitor, the text looks fuzzy and I have a black border round the desktop.why the HDMI input is so poor compared to the DVI input?
i m using all the latest drivers and checked with two hdmi cables.

and startup screen starts coming and beep sound also working fine but the time  i change BIOS settings again the same problem occours and now this poor display problem.........tell me wat to do now ?
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 23, 2011, 03:55:56 pm
wat happened dear ?
Title: Re: Z68XP-UD4 Problem
Post by: TigetLi on September 23, 2011, 08:45:17 pm
Hello crownpiyush,

Looks like your facing a wee bit of a challenge. It is a bit difficult to follow exactly your actions and changed setting to make a sound analysis. Please post following info:

1- How many monitors are you using? (Also state common names & part numbers)
2- What motherboard BIOS version are you working with?
3- Post the motherboard Intel Video driver version you are using...
4- Post the motherboard RealTek Audio driver version you are using...
5- Post the ATI catalyst version you are using...
6- Post the video cables and connectors used.. (include connectors adaptors if any used)

When making future postings, specifically included the following info:

1- Monitor(s) used, connection type(s) and cable(s) used
2- VGA bios settings for: "Init Display first", "Onboard VGA" and "On-Chip Frame Buffer Size"

Suggest you try to boot your with following set up:

1 monitor with DVI-D connection from ATI video card to monitor
ATI Video card inserted in PCIE x16 expansion slot
BIOS video settings as follow: "Init Display first" set to "PCIE x16" ; "Onboard VGA" set to "Enable If No Ext PEG"

If above does not work try again this time using "Onboard VGA" set to "Auto"

Report Back...

Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 24, 2011, 10:21:33 am
When you are using the HDMI port it will need tweaking to get it to fill the screen correctly. You will need to go into Catalyst Centre and change the overscan or underscan setting until it is the right size.
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 24, 2011, 11:14:07 am

@ TigetLi

1- How many monitors are you using? (Also state common names & part numbers)
Ans: One
2- What motherboard BIOS version are you working with?
Ans: F2
3- Post the motherboard Intel Video driver version you are using...
Ans: Intel HD Graphics Family Version. 8.15.10.2418
4- Post the motherboard RealTek Audio driver version you are using...
Ans: Realtek High Deinition Audio Version. 6.0.1.6392
5- Post the ATI catalyst version you are using...
Ans: CCC Vesrion. 11.8
6- Post the video cables and connectors used.. (include connectors adaptors if any used)
Ans: HDMI with poor display and now using vga cable via dvi connector.
When making future postings, specifically included the following info:

1- Monitor(s) used, connection type(s) and cable(s) used
Ans: Samsung P2370MS
2- VGA bios settings for: "Init Display first", "Onboard VGA" and "On-Chip Frame Buffer Size"
Ans: Init Display first As PCIE x16 , Onboard VGA as AUTO and On-Chip Frame Buffer Size is 64MB+2MB for GTT.


@Dark Mantis

When you are using the HDMI port it will need tweaking to get it to fill the screen correctly. You will need to go into Catalyst Centre and change the overscan or underscan setting until it is the right size.

Ans: overscan make the display right size but whenever i play games they are not coming in fullscreen theres a green border round the display and i also checked game settings fullscreen mode is enabled.

and when i use onboard HDMI port i donot need to overscan the size it fits correctly.
Title: Re: Z68XP-UD4 Problem
Post by: TigetLi on September 24, 2011, 06:19:49 pm
Hello crownpiyush,

Your monitor has to be the most versatile monitor I have come across insofar as the numbers of connectors it offers. I also like their location, it makes it so much easier to access for a desktop mount.

Since you only have one monitor and are not using multiple displays,  I suggest that you change your BIOS setting for "Onboard VGA" from "AUTO" to "Enable If No Ext PEG". These will turn off your onboard graphics. There is no use to waste voltage and cpu cycles for a BIOS option that you do not use.

The Driver versions you posted for the RealTek audio and Intel onboard Graphics do not match the versions recommended for your motherboard on the gigabyte site. Why? (RealTek V5.10.0.6433 which possibly needs BIOS F4) (VGA Intrl V15.22.50.64.2509)

Have you installed the Display driver for your monitor? Have you installed the Samsung Mopnitor software that came on the CD. The latter software as an option to control screen resolution and could possibly conflict with Resolution settings in ATI Catalyst or Windows. If you are not using it suggest you take it off and use the manual controls on the monitor to make needed display modifications when warranted.

You have a very good monitor which needs a full digital connection to provide you with its full capabilities. Using the VGA connection and going to an analog signal is detrimental. You must get HDMI to work and/or buy a DVI cable with 2 DVI-D male connectors (< $20.00 US).

There are 2 locations in Catalyst to set video scaling. they are located under "My digital Flat-Panel" and are: "Properties Digital Flat-Panel > Image Scaling" and "Scaling Options Digital Flat-Panel" . Which one of the two have you used and what options have you set?

When playing games look at the in-game resolutions offered and try to select ones that matches your default recommended monitor resolution (1920 x 1080) 16:9 or one of the better resolution supported by your monitor. Check your games for updates as well since many games are being updated to offer XXXX x 1080 resolutions with 16:9 ratios. If you have older games you may need to set a 4:3 display ratio.

Good luck,   
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 24, 2011, 10:04:14 pm
thanks aloooooooooooooooooooooooooooooooooooooooooot buddy  :) now my display is fine with clear text and right display.i disabled the onboard graphics and using HDMI cable with no problem.
and i downloaded Realtek Audio Driver version. - 5.10.0.6433 and in device manager its showing version. - 6.0.1.6392 , why is it so ?
anyways i am not facing any problem with audio yet and i also contact Gigabyte tech support and this is what they replied :-

Dear Piyush,

Thank you for your kindly mail and inquiry. It is normal when boot up computer without beep sound because using quick boot function will omit some steps.

About LOGO screen, you can enter "BIOS"-->"Advanced BIOS Features" to set "Full Screen LOGO Show" as disabled to close it and don't forget to save the setting. Please click HERE to refer the manual on page 49.

If you still have any further question or suggestion about our products/service, please do not hesitate to contact us. We will try our best to help you resolve the problem ASAP.

Regards,
GIGABYTE

so please tell me is it right that enabling quick boot function will omit some steps ? and this is the only reason why there is no beep on power-on ?
 
Title: Re: Z68XP-UD4 Problem
Post by: TigetLi on September 25, 2011, 09:54:46 pm
Glad to hear that you now have clear text and a sharp picture using Radeon HS 6870's HDMI connection.

How is the Full screen display in games now using your HD Radeon 6870? Is it working OK? Do you still have to use CAT scaling? If so, what settings?

What screen resolution are you using as default?

I always disable "Full Screen Display" so that I may see and follow through the various BIOS Boot screens.

I also always enable "Quick Boot" to shorten the BIOS boot process. Your BIOS then shortens its boot sequence by omitting or shortening some tests. The most significant is not doing a full RAM check which can be quite time consuming if you have lots of memories on board. As long as your system boots OK, do not worry about the missing short beep on initial BIOS boot. Try to boot with Quick Boot enabled and disabled and watch the RAM display on the first BIOS boot screen. With Quick Boot enabled you will get by the RAM check portion done faster and your hard drive will be detected quicker.

Have fun...
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 26, 2011, 11:30:23 am
How is the Full screen display in games now using your HD Radeon 6870? Is it working OK?
Ans: I m playing The Witcher 2 on Ultra Spec. settings without any problem using my HD Radeon 6870.

Do you still have to use CAT scaling? If so, what settings?
Ans: Yes, i set overscan to 0%

What screen resolution are you using as default?
Ans: Default resolution is 1920X1080.

Bornout Paradise is the game which is still not running in full sceen mode and there is also no option in game to configure anything.

Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 29, 2011, 07:50:16 am
where r u buddy?
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 29, 2011, 08:51:41 am
Have you been on the game's website or forum to see if there are any patches or updates that you haven't downloaded yet ?

Try uninstalling and then reinstalling the game.
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 29, 2011, 12:02:50 pm
buddy i got the option to change the display to full screen......it was hidden in the game. :)
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 29, 2011, 04:51:01 pm
Ah! So all is ok now then.  Well these things happen and sometimes they can be well buried can't they! ;)
Title: Re: Z68XP-UD4 Problem
Post by: crownpiyush on September 29, 2011, 05:22:41 pm
thanks alot for all your help.........i feel great to be a part of this awesome forum........ :)
Title: Re: Z68XP-UD4 Problem
Post by: Dark Mantis on September 29, 2011, 05:27:56 pm
Only too glad to help. See you soon. ;)