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Other questions related to GIGABYTE => RMA and service => Topic started by: crinklecut on September 19, 2011, 03:46:52 pm

Title: 3 Broken pins on CPU socket GA P67A-UD7-B3
Post by: crinklecut on September 19, 2011, 03:46:52 pm

OK, have broken 3 of the pins on my LGA 1155 Socket, damn those things are flimsy, if you bend one good luck straightening it! word to the wise, do not use a cloth near the socket without a protection cover in place. OK so what are my options? RMA for a replacement socket? Cost?

Appreciate your help...

Title: Re: 3 Broken pins on CPU socket GA P67A-UD7-B3
Post by: Dark Mantis on September 19, 2011, 04:20:46 pm

Hi

These pins are easilly damaged and as you mentioned it is not a good idea to uise anything around the socket without the protective plate installed or the CPU inserted.

As you are from UK so I think your best course of action is to contact RMA section:

returns@gbt-tech.co.uk

If there are still any problems then contact our Forum Admin runn3R and see if he can arrange to help you out. I know he has been instrumental in the past with helping  members who have damaged socket pins.

http://forum.giga-byte.co.uk/index.php?action=profile;u=13

Title: Re: 3 Broken pins on CPU socket GA P67A-UD7-B3
Post by: leon78 on September 21, 2011, 08:32:24 pm

SNAP ;D

socket GA P67A-UD5-B2
3 Broken pin( Just the little tips missing ) ???

Working fine for 5 months.
seen a post About B2 recall so rang shop they said bring it and replace with B3 board  ;D.
Took board to shop and they refused to Swap saying Damaged Pins  :'(
Was gutted I Broke a working  Recalled board ??? .
If the board Had not been recalled i would still have a PC  ;D.

Anyway put everything back and Alls Working fine  ???  Now im thinking maybe i did not damage the pins myself.

Title: Re: 3 Broken pins on CPU socket GA P67A-UD7-B3
Post by: Dark Mantis on September 22, 2011, 06:38:18 am

Hi

We do hear of quite a few instances of this type of thing happening and it does make you wonder if some retailers are using it as an easy way out. I really don't know why though as the baords are covered by the manufacturers unless of course the problem runs deeper... :-\

Title: Re: 3 Broken pins on CPU socket GA P67A-UD7-B3
Post by: crinklecut on September 29, 2011, 03:27:57 pm

Thanks Dark Mantis and runn3R once again for helping me get my board fixed, trust me next time i spring clean the puter that socket protective cover is firmly in place....you guys rock :D

Title: Re: 3 Broken pins on CPU socket GA P67A-UD7-B3
Post by: Dark Mantis on September 29, 2011, 04:29:14 pm

Happy to hear that you have everything sorted out at last. Runn3R is a great guy when it comes to getting these types of issue cleared up.  ;D

Title: Re: 3 Broken pins on CPU socket GA P67A-UD7-B3
Post by: runn3R on September 30, 2011, 10:12:09 am

Hi crinklecut

My pleasure to help you 8)

Our RMA team tries to do their best

Title: Re: 3 Broken pins on CPU socket GA P67A-UD7-B3
Post by: Dark Mantis on October 08, 2012, 06:08:34 pm

Quote

Anyway put everything back and Alls Working fine    Now im thinking maybe i did not damage the pins myself.

A lot of the pins are not in use with the current processors so it could well be that the ones you damaged are not needed.  ;)