Official GIGABYTE Forum

Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: razorstorm on October 12, 2011, 11:57:52 pm

Title: P67A-UD3 reporting random SMART command failure and unable to boot OS
Post by: razorstorm on October 12, 2011, 11:57:52 pm
I am using P67A-UD3 with intel i5-2500k, which was working well for a few months.

Recently I suddenly started getting system crashes about 10-20 mins after booting up (happens every single time). Applications would suddenly freeze up and crash and windows would bluescreen.

Upon rebooting, the system would report SMART COMMAND FAILURE on either one or both of my drives (sometimes one of them gets it, other times the other drive gets it, and other times both would get it), and then it would say failure to load OS.

My drives are: ADATA 64 GB S599 Sandforce 2.5-Inch SATA II 3.0Gb/s
and a 2 Tb HDD

I'm not sure if this is a problem with the mother board, but I don't believe that two drives (both of which are only half a year old) would fail simultaneously. Especially since sometimes the "smart command failure" message wouldn't show up and I would boot up normally.

Does anyone have any clues?
Title: Re: P67A-UD3 reporting random SMART command failure and unable to boot OS
Post by: Aussie Allan on October 13, 2011, 10:46:49 am
 Welcome razorstorm

  This has come up before a few Times ...... frustratingly with different fixes! .... here's the ones I remember from memory in no particular order to trouble shoot..... the top 2 would be most likely ;)

  Bad/cheap Sata Data cables causing SMART threshold to be exceeded ....Fix....better quality cable

  Insufficiency gap between Sata data and power cables re cable management....fix....minimum 3 to 5mm gap where possible or sheid

  Disconnect the power and Bus of hard disk and reconnect.......this will let you reboot your computer without any issue and back to booting menu but again only a temporary fix from what you explained.

  Turn off SMART Response in Bios........... (not a long term fix but good for trouble shooting)

  Failed drives.......fix......RMA.......probably not applicable in your case but still possible.

  Flash firmware of SSDs to latest Version

  If everything else fails above......drivers and motherboard comes into the picture

  Aussie Allan

 

  
Title: Re: P67A-UD3 reporting random SMART command failure and unable to boot OS
Post by: Dark Mantis on October 14, 2011, 08:21:56 pm
Hi


As a matter of interest have you tried just disabling the SMART reporting as it could be that being the cause of the errors. Worth trying as an easy fix first anyway.